2019 MERCEDES-BENZ METRIS steering

ProblemPossible causes/consequences andMSolutions
The engine does not
start.
The starter motor cannot
be heard.The battery is discharged or faulty.
XCheck the battery for damage.
XCharge the battery (Ypage 264).
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or a mechanical com-
ponent of the engine management system.
XOnly depress the accelerator pedal slightly.
Unburnt fuel may otherwise get into the catalytic converter and
damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
Before switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
!If the engine is switched off, rolling in neutral
N can damage the power transmission and
result in transmission damage.
Always observe the instructions and safety
notes under "Tow starting and towing away"
(
Ypage 276).
Bear in mind that power transmission between
the engine and the transmission is interrupted
when the engine is switched off. For this reason,
shift the automatic transmission to Pbefore the engine is switched off and with the vehicle is
stationary. Apply the parking brake to prevent
the vehicle from rolling away.
DIRECT SELECT lever
Overview of the transmission shift sys-
tem
jPark position with parking lock
kReverse gear
iNeutral
hDrive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The display in the instrument
cluster shows the current transmission position,
namely P,R, Nor D(
Ypage 130).
128Automatic transmission
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Transmission position and drive pro-
gram display
:Drive program
;Current transmission position orcurrent gear in drive program M
=Shift range, if restricted
The transmission positions and current drive
program :are shown at the bottom of the
instrument cluster display. The current trans-
mission position is highlighted.
In drive program M, the transmission position
indicator shows the current gear in position D
(
Ypage 132).
If you restrict the shift range, the transmission
position indicator shows the current transmis-
sion position plus restricted shift range =, e.g.
D2 (
Ypage 130).
The arrows in the transmission position display
show how and into which transmission positions
you can change using the DIRECT SELECT lever.
Changing gear
The 7-speed automatic transmission adapts to
your individual driving style by continuously
adjusting its shift points. These shift point
adjustments take into account the current oper-
ating and driving conditions. If the operating or
driving conditions change, the automatic trans-
mission reacts by adjusting the gearshift pro-
gram.
The 7-speed automatic transmission shifts to
the individual gears automatically when it is in
transmission position h. This depends on:
Rthe drive program selected (Ypage 131)
Rany restriction in the shift range
(Ypage 130)
Rthe position of the accelerator pedal
Rthe road speed
You can also change gear manually if you select
drive program M(
Ypage 132).
Shift ranges
:To shift down and restrict the shift range
;To shift up and derestrict the shift range
In transmission position Dand drive programs E
and C, you can use the steering wheel paddle
shifters to change gear yourself and restrict or
derestrict the shift range of the automatic trans-
mission.
XTo shift down and restrict the shift range:
briefly pull left steering wheel paddle
shifter :.
The automatic transmission shifts to the next
gear down, depending on the gear currently
engaged. The shift range is also restricted.
The transmission position indicator also
shows the set shift range, e.g. D2. The auto-
matic transmission shifts only as far as the
relevant gear.
or
XPull and hold left steering wheel paddle
shifter :.
The automatic transmission will shift to a
range which allows easy acceleration and
deceleration. To do this, the automatic trans-
mission shifts down one or more gears and
restricts the shift range.
The transmission position indicator also
shows the set shift range, e.g. D2. The auto-
matic transmission shifts only as far as the
relevant gear.
The automatic transmission does not shift
down if you pull the left steering whee l p
addle
shifter whilst traveling at too high a speed. If
the maximum engine speed for the restricted
shift range is reached and you continue to
depress the accelerator pedal, the automatic transmission will shift up automatically. This
protects the engine from overrevving.
130Automatic transmission
Driving an d parking

XTo shift up and extend the shift range:
briefly pull right steering wheel paddle
shifter;.
The automatic transmission shifts to the next gear up, depending on the gear currently
engaged. This derestricts the shift range at
the same time.
If the display shows only transmission posi-
tion D, the shift range restriction is canceled.
XTo derestrict the shift range: pull and hold
right steering wheel paddle shifter ;.
The automatic transmission shifts up one or
more gears depending on the gear currently
engaged. At the same time, the shift range
restriction is canceled and the display shows
transmission position D.
Shift ranges and driving situations
=Use the engine's braking effect.
5Use the braking effect of the engine
on steep downhill gradients and for
driving:
Ron steep mountain roads
Rin mountainous terrain
Rin arduous conditions
4Use the braking effect of the engine
on extremely steep downhill gradi-
ents and long downhill stretches.
Drive programs
General notes
You can use the program selector button to
choose between different drive programs for the
automatic transmission. Engine management
and the gearshifting characteristics of the auto-
matic transmission change depending on which
drive program is selected. Thus, a more comfort-
oriented or a more economical driving style is
supported, depending on the wish of the driver.
Selecting drive program Mdeactivates auto-
matic gearshifting, requiring that you change
gear manually.
After the engine is started, the automatic trans-
mission automatically switches to drive pro-
gram C(Comfort) for a comfortable and eco-
nomical driving style.
Program selector button
XPress the Éprogram selector button
repeatedly until the desired drive program is
selected.
The display shows the letter of the selected
drive program at the top of the transmission
position indicator (
Ypage 130).
M ManualManual gearshifting
CComfortComfortable, economical
driving style
EEcoParticularly economical
driving style
Drive program (M)
The Manual drive program is characterized by
the following:
RThe automatic transmission must be shifted
manually at all times. the automatic trans-
mission does not shift up automatically even
when the maximum engine speed is reached
(
Ypage 132).
RThe ECO start/stop function must be activa-
ted manually.
Drive program C
Drive program Comforthas the following char-
acteristics:
RThe vehicle delivers comfortable, economical handling characteristics.
ROptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
Automatic transmission131
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Z

The drive program display showsMand the
transmission position indicator shows the selec-
ted gear.
XTo shift up: briefly pull right-hand steering
wheel paddle shifter ;.
If the engine speed is sufficient, the automatic
transmission shifts up to the next gear.
If the maximum engine speed is reached in
the currently engaged gear and you continue
to accelerate, the automatic transmission will
not shift up automatically. Always make sure
that the engine speed does not reach the red
area of the tachometer. Observe the gearshift
recommendation in the display (
Ypage 133).
When the engine reaches its maximum speed, the fuel supply is cut to prevent the engine
from overrevving.
XTo shift down: pull briefly on left-hand steer-
ing wheel paddle shifter :.
Provided that the engine will not exceed its
maximum speed when shifting down, the
automatic transmission shifts down to the
next gear.
or
XPull the left-hand steering wheel paddle
shifter until the automatic transmission
selects the optimum gear for the current
speed.
iWhen coasting, the automatic transmission
shifts down automatically.
Gearshift recommendation
:Gearshift direction
;Recommended gear
The gearshift recommendations assist you in
adopting an economical driving style.
XWhen the display shows the gearshift recom-
mendation, shift to recommended gear ;.
Automatic transmission133
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Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
!If the coolant temperature is very high, e.g.
after driving on hilly roads, leave the engine
running at idle speed for about two minutes
before turning it off.
This allows the coolant temperature to return
to normal.
Vehicles with automatic transmission
XStop the vehicle.
XShift the transmission to position P.
XApply the parking brake.
XTurn the key to position0in the ignition lock
and remove it.
The immobilizer is activated.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
If you then open one of the front doors or
remove the key from the ignition, the auto-
matic transmission automatically shifts to P.
If you shift the automatic transmission to N
before switching off the engine, the automatic
transmission remains in Neven if a front door
is opened.
XSecure the vehicle to prevent it from rolling
away (Ypage 135).
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
XDisconnect the battery (Ypage 261).
or
XConnect the battery to a trickle charger.
Be sure to observe the notes on charging the batteries (
Ypage 264).
You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than 6
weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and seek
advice.
Driving tips
General notes
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements of the country in
which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while driving a vehicle.
Driving tips137
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110 yds (100 m) at a maximum speed of 12 mph(20 km/h).
The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
Driving in wet conditions
Hydroplaning
GWARNING
There is a danger of hydroplaning occurring,
even if you are driving slowly and your tires
have sufficient tread depth, depending on the
depth of water on the road. There is a risk of
an accident.
For this reason, avoid tire ruts and brake care-
fully.
Therefore, in heavy rain or other conditions in
which hydroplaning can occur, drive as follows:
Rreduce your speed
Ravoid tire ruts
Rapply the brakes with care
Driving on flooded roads
!Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
If you have to drive on stretches of road on which
water has collected, please bear in mind that:
Rthe water level of standing water should not
be above the lower edge of the front bumper
Rdo not drive faster than walking speed
Driving in winter
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
!An accumulation of snow and ice, particu-
larly when frozen, caught in the area around
the air intake slots, moving parts, the axles
and the wheel arches may:
Rrestrict air intake
Rdamage vehicle parts
Rcause malfunctions by restricting the mobi-
lity intended by the design (e.g. reduced
possible steering input).
Regularly check the vehicle and remove snow
or ice when traveling in wintry conditions.
If there is any damage, inform a qualified spe-
cialist workshop.
!Vehicles with automatic transmission may
roll only briefly in the neutral position N. Pro-
longed rolling of the wheels, e.g. when being
towed, will result in transmission damage.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and braking
maneuvers. Do not use cruise control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.
XTry to maintain control of the vehicle using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. If you do not adjust
your driving style, the vehicle may start to skid.
Al

ways adapt your driving style and drive at a
speed to suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
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You can find further information under:
R"M+S tires" (Ypage 281)
R"Snow chains" (Ypage 282)
R"Driving with summer tires" (Ypage 281)
Also observe the notes under "Winter operation"
(
Ypage 281).
Driving off-road
Important safety notes
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
GWARNING
When driving off-road, your body is subject to
forces from all directions, due to the uneven
surface. You could be thrown from your seat,
for instance. There is a risk of injury.
Always wear a seat belt, even when driving off-
road.
GWARNING
If you drive over obstacles or in ruts, the steer-
ing wheel may jerk out of your grip, causing
injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles, you
must expect steering forces to increase
briefly and suddenly.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
!When driving off-road or on unpaved surfa-
ces, check the underside of the vehicle and
the wheels and tires at regular intervals. In
particular, remove any trapped foreign
objects, e.g. stones and branches.
Such foreign objects may:
Rdamage the chassis, the fuel tank or the
brake system
Rcause imbalances and thus vibrations
Rbe flung out when you continue driving
If there is any damage, inform a qualified spe-
cialist workshop.
When driving off-road and on construction sites,
sand, mud and water mixed with oil, for exam-
ple, may get into the brakes. This may lead to a
reduction in braking performance or total brake
failure, also as a result of increased wear. The
braking characteristics will vary depending on
the material that has got into the system. Clean
the brakes after driving off-road. If you then
notice reduced braking performance or hear
scraping noises, have the brake system checked
at a qualified specialist workshop. Adjust your
driving style to the changed braking character-
istics.
Driving off-road or on construction sites increa-
ses the possibility of vehicle damage which may
in turn lead to the failure of certain assemblies
and systems. Adapt your driving style to the off- road driving conditions. Drive carefully. Have
any vehicle damage rectified at a qualified spe-
cialist workshop as soon as possible.
When loading your vehicle for driving off-road or
on a construction site, keep the vehicle's centerof gravity as low as possible.
Rules for driving off-road
!Always bear the vehicle's ground clearance
in mind and avoid obstacles, e.g. deep ruts.
Obstacles may damage the following parts of the vehicle:
Rthe chassis
Rthe drive train
Rthe fuel and supply tanks
For this reason, you should always drive
slowly when driving off-road. If you have to
142Driving tips
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drive over obstacles, have the front
passenger direct you.
iWe recommend that you additionally carry a
shovel and a recovery rope with shackle in the
vehicle.
REnsure that loads and items of luggage are
securely stowed or lashed down
(
Ypage 244).
RBefore driving off-road, stop the vehicle and
shift to a low gear.
RIf the surface requires, temporarily deactivate
ESP®when pulling away (Ypage 66).
ROnly drive off-road with the engine running
and a gear engaged.
RDrive slowly and smoothly. Walking pace is
necessary in many situations.
RAvoid spinning the drive wheels.
RMake sure that the wheels always remain in
contact with the ground.
RDrive with extreme care over unknown terrain
where you can only see for a short distance.
As a precaution, get out of the vehicle to take
a look at the route to be taken in advance.
RCheck the water depth before fording.
RWatch out for obstacles (e.g. rocks, holes,
tree stumps and ruts).
RAvoid edges where the surface could crumble
or break away.
Checklist after driving off-road
!If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Off-road driving places a higher demand on your
vehicle than normal road operation. Check your
vehicle after driving on rough terrain. By doing
so you will notice any damage in good time and
reduce the risk of an accident for yourself and
other road users. Clean your vehicle thoroughly
before driving on public roads.
Observe the following points after driving off-
road, on construction sites and before driving on
public roads:
XActivate ESP®(Ypage 66).
XClean the headlamps and tail lamps and
check them for damage.
XClean the front and rear license plates.
XClean the windshield, windows and exterior
mirrors.
XClean the steps, door sills and grab handles.
This increases safety of footing.
XClean the wheels/tires, wheel housings and
the underbody of the vehicle with a water jet. This increases road grip, especially on wet
road surfaces.
XCheck the wheels/tires and wheel housings
for trapped foreign objects and remove them.
Trapped foreign objects can damage the
wheels/tires and may be flung out from the
vehicle when you continue driving.
XCheck the underbody for trapped branches or
other parts of plants and remove them.
Trapped branches or other parts of plants
increase the risk of fire and can cause dam-
age to fuel lines, brake hoses and the rubber
bellows of axle joints and drive shafts.
XClean the brake disks, brake pads and axle
joints, particularly after operation in sand,
mud, grit/gravel, water or similarly dirty con-
ditions.
XCheck the entire floor assembly, the tires,
wheels, bodywork structure, brakes, steering,
chassis and exhaust system for any damage.
XCheck the service brake for operating safety,
e.g. carry out a brake test.
XIf you notice strong vibrations after driving off-
road, check the wheels and drive train for for- eign objects again. Remove any foreign
objects which can lead to imbalances and
thus cause vibrations.
Driving in mountainous areas
When driving in mountainous areas, note that
the power output of the engine, and with it its
gradient climbing capability, decrease with
increasing altitude. Please take note of this par-
ticularly when driving with a trailer in mountain-ous areas.
The maximum permissible trailer loads are valid
for journeys at altitudes up to 1100 yds
(1000 m) above sea level with gradients up to
12%.
Information on maximum permissible trailer
loads can be found in your vehicle registration
papers and on the vehicle identification plate
(
Ypage 305) or under "Trailer loads"
(Ypage 316).
Driving tips143
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