
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-ing wheel and mirror and fasten your seat belt
before starting the engine.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Adjust the head restraint so that:
Rthe center of the head restraint supports the
back of the head at eye level and the head
restraint is engaged
Rwhen your head is relaxed the back of your
head rests as close as possible to the head
restraint
Adjusting the head restraints
XTo raise: pull the head restraint up to the
desired position.
XTo lower: press release button :and slide
head restraint down to the desired position.
XTo move the driver's or front-passenger
head restraint forward: pull the head
restraint forward until it engages in the
desired position.
XTo move the driver's or front-passenger
head restraint back: press and hold down release knob
;and slide the head restraint
back to the desired position.
XLet go of release button ;.
XEnsure that the head restraint has engaged
properly.
The head restraints can be removed and instal-
led as follows:
XTo remove: pull the head restraint up to the
stop.
XPress release button :and pull out the head
restraint.
XTo insert: insert the head restraint so that the
rod with the detents is on the left when viewed in the direction of travel.
XPush the head restraint down until it engages.
Adjusting the head restraints electri-
cally
!Do not adjust the height of the electrically
adjustable head restraint by hand. You could
otherwise damage the head restraint’s mech- anism.
Control panel on the door trim
Seats91
Seats, steering wheel and mirrors
Z

XTo adjust the height:turn the key in the igni-
tion lock to position 2.
or
XOpen the door.
XSlide switch :up or down in the direction of
the arrow.
iIf the ignition is not switched on, you can
adjust the head restraint height within
30 seconds of unlocking the vehicle.
XTo move forward: pull the head restraint
forward until it engages in the required posi-
tion.
XTo move back: press and hold down release
knob ;and slide the head restraint back to
the desired position.
XLet go of release button ;.
XEnsure that the head restraint has engaged
properly.
Armrests
XTo adjust the armrest angle: fold the arm-
rest up by more than 45° to position 2.
The armrest is released.
XFold armrest 3forward to the stop.
XSlowly fold the armrest up to the desired posi-
tion.
XTo fold the armrest up: if necessary, fold the
armrest up by more than 90° to position 1.
Seat heating
GWARNING
Repeatedly switching on the seat heating can
cause the seat cushion and backrest pads to
become very hot. The health of persons with
limited temperature sensitivity or a limited
ability to react to high temperatures may be
affected or they may even suffer burn-like
injuries. There is a risk of injury.
Therefore, do not switch the seat heating on
repeatedly.
!When you leave your seat, do not place any-
thing on the seat and switch off the seat heat-
ing. Do not switch the seat heating on when
the seat is not occupied, e.g. when driving
without a front passenger. The seat heating
may otherwise overheat, causing damage to
the seat.
The three red indicator lamps in the Íbutton
show the activated heating level 1to 3.
The seat heating automatically switches down
from level 3to level 2after approximately seven
minutes.
The system automatically switches down from
level 2to level 1after approximately ten
minutes.
At level 1the seat heating switches off auto-
matically after approximately 20 minutes.
XMake sure that the key is in position 1or 2in
the ignition lock.
XTo switch on: press theÍbutton repeat-
edly until the desired heating level has been
set.
XTo switch off: press theÍbutton repeat-
edly until all indicator lamps go out.
If the on-board voltage is too low, the seat heat-
ing will either switch itself off prematurely or not
come on at all. In this case, too many electrical
consumers are switched on or the battery
charge is not sufficient. The seat heating will
automatically switch back to the current heating level when enough on-board voltage is available
again.
92Seats
Seats, steering wheel and mirrors

Steering wheel
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The steering wheel can still be adjusted if the
key has been removed.
Adjusting the steering wheel
:
Steering column height
;Lever
XTo adjust the steering wheel: pull lever;
up and hold it.
The steering wheel is unlocked.
XMove the steering wheel to the desired posi-
tion.
XLet go of lever ;.
The steering wheel engages and is locked
again.
Mirrors
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
Mirrors93
Seats, steering wheel and mirrors
Z

For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
Rear-view mirror
XAnti-glare mode:push anti-glare lever :
forwards or back.
Exterior mirrors
Adjusting manually
XBefore starting off, manually adjust the exte-
rior mirrors in such a way that you can get a
good overview of road and traffic conditions.
Adjusting electrically
XBefore pulling away, turn the key to position
1 or2 in the ignition lock.
XPress the Zbutton for the left exterior
mirror or the \button for the right exterior
mirror.
The indicator lamp for the button switches on
and the selected exterior mirror can be adjus-
ted. The indicator lamp goes out again after some
time.
XIf the indicator lamp for the Zor\
button lights up, press button 7up or
down, to the right or left.
Adjust the exterior mirrors in such a way that
you have a good overview of traffic condi-
tions.
After the engine has been started, the exterior
mirrors are automatically heated if the rear win-
dow defroster is switched on and the outside
temperature is low.
Disengaged exterior mirrors
If an exterior mirror has been pushed out of
position, proceed as follows:
XMove the exterior mirror into the correct posi-
tion manually.
The mirror housing engages again and the
exterior mirrors can be adjusted again as
usual.
Exterior mirror heating
i
Vehicles without rear window defroster:
when the temperature is below 15 °C the
mirror heating switches on automatically
after engine start and remains on.
iVehicles with rear window defroster: at
temperatures below 15°C, the mirror heating
switches on automatically after engine start
for 10 min. In addition, mirror heating can be switched on together with the rear window
defroster.
XTo switch the mirror heating on manually:
turn the key to position 2in the ignition lock.
XPress the ¤button on the control panel.
If the indicator lamp in the ¤button lights
up, both the mirror heating and the rear win-
dow defroster are switched on.
The rear window defroster switches off auto-
matically after a few minutes.
Memory function
General notes
With the memory function, you can store up to
three different seat settings, e.g. for three dif-
94Memory function
Seats, steering wheel and mirrors

ferent people. The position of the seat, seat
backrest and head restraint are stored as a sin-
gle memory preset.
Important safety notes
GWARNING
If you use the memory function on the driver's side while driving, you could lose control of
the vehicle as a result of the adjustments
being made. There is a risk of an accident.
Only use the memory function on the driver's
side when the vehicle is stationary.
GWARNING
When the memory function adjusts the seat,
you and other vehicle occupants – particularly
children – could become trapped. There is a
risk of injury.
While the memory function is making adjust-
ments, make sure that no one has any body
parts in the sweep of the seat. If somebody
becomes trapped, immediately release the
memory function position button. The adjust-
ment process is stopped.
GWARNING
Children could become trapped if they acti-
vate the memory function, particularly when
unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The memory function can be used at any time,
for example even when the SmartKey has been
removed from the ignition lock.
Storing settings
XAdjust the seat (Ypage 86).
XPress the rmemory button.
XPress one of the storage position buttons
4, 5or= within three seconds.
The settings are stored in the selected preset
position and a tone sounds when the settings
have been completed.
Calling up a stored setting
!
If you want to move the seat from the fully
reclined position to a stored seat position,
first raise the backrest. The seat could other-
wise be damaged.
XPress and hold the relevant storage position
button 4,5or= until the seat is in
the stored position.
The seat adjustment procedure is interrupted
as soon as you release the storage position
button.
Memory function95
Seats, steering wheel and mirrors
Z

Rear compartment and cargo com-
partment lamps
You cannot change the following bulbs yourself:
Rin a Passenger Van, the bulbs in the trunk
lamp and those of the rear interior lights in the
grab handles
Rin a Cargo Van with an LED light strip in the
cargo compartment, the LED light strip
Have these bulbs or the LED light strip changed in a qualified specialist workshop only.
Information on changing the bulb of the trunk
lamp in the side trim panel of vehicles with a
cargo compartment stowage tray can be found
under "Additional interior and ambient lighting"
(
Ypage 101)
Rear interior and cargo compartment lamp in the
headliner or side trim panel
Bulb type: T10 6W Xenon
XSwitch off the interior lighting.
XPress in the spring catch of lamp lens :with
a suitable object, e.g. a screwdriver, and then pry off lamp lens :with lamp housing =.
XPress in spring catches ;and pull lamp
lens :off from lamp housing =.
XRemove bulb?from lamp housing =.
XInsert new bulb?.
XFor cargo compartment lamps with a button,
align lamp lens:so that its opening is above
the button of lamp housing =.
XPosition lamp lens:on lamp housing =and
engage.
XPosition lamp lens :with lamp housing =
on the left and engage.
Additional interior lighting and sur-
round lighting
The scope of the additional interior and ambient
lighting depends on your vehicle equipment. The
bulb change described here is valid for:
Rthe mirror lamp in the sun visor
Rthe ambient lamp at the bottom of the front
door
Rthe ambient lamp inside the tailgate
You can find information on changing the bulb of the signal and ambient lamp at the bottom of the
tailgate under “Signal and ambient lamp in the
tailgate" (
Ypage 102).
Type of lamp: W 5 W
XPress in the spring catch of lamp housing :
with a suitable object, e.g. a screwdriver, and
pry off lamp housing :.
XTurn socket;anti-clockwise and remove
from the lamp housing :.
XRemove bulb=from socket ;.
XPress new bulb =into socket ;.
XScrew socket ;clockwise into the lamp
housing :.
XPosition lamp housing :on the left-hand
side and engage.
Replacing bulbs: interior lighting and ambient lamps101
Lights and windshield wipers
Z

Control panel for the air-conditioning system
:Sets the temperature (Ypage 115)
z Defrosts the windshield (
Ypage 117)
;/Switches the rear-compartment air conditioning on/off (Ypage 113)
=_Sets the air distribution (Ypage 116)
¯ Defrosts the windshield (
Ypage 117)
?hActivates/deactivates air-recirculation mode (Ypage 118)
AKSets the airflow (Ypage 116)
z Defrosts the windshield (
Ypage 117)
B¿Switches the cooling with air dehumidification function on/off (Ypage 114)
C¤Switches the rear window defroster and mirror heating on/off (Ypage 118)
Optimum use of the air-conditioning
system
Below, you can find a number of notes and rec-
ommendations to help you use the air-condi-
tioning system optimally.
RSwitch on the cooling with air dehumidifica-
tion function. The indicator lamp in the
¿ switch comes on when the function is
switched on.
RSet the temperature to 72 ‡ (22 †).Only
ch ange the temperature in small increments.
ROnly use the settings for defrosting the wind-
shield briefly, until the windshield is clear
again.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in a tunnel. The windows could otherwise fog up
as no fresh air is drawn into the vehicle in air-
recirculation mode. The indicator lamp in the
h
switch comes on when the function is
switched on.
During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. Further information on the automatic
engine switch-off can be found under "ECO
start/stop function" (
Ypage 125).
Overview of climate control systems111
Climate control

Control panel for dual-zone automatic climate control
:Sets temperature to the left and at rear (only for vehicles with rear air conditioning)
(Ypage 115)
;ÃActivates automatic mode – controls the climate control automatically (Ypage 115)
=¬Defrosts the windshield (Ypage 117)
?KIncreases the airflow (Ypage 116)
AÄSets the air distribution (Ypage 116)
BDisplay
ChSwitches air-recirculation mode on or off (Ypage 118)
D/Switches operation to rear air conditioning (2nd menu level) (Ypage 113)
ESets temperature to the right and at rear (only for vehicles with rear air conditioning)
(Ypage 115)
F0Switches synchronization on or off (Ypage 117)
G¿Switches the cooling with air dehumidification function on or off (Ypage 114)
HIReduces the airflow (Ypage 116)
I¤Switches the rear window defroster and mirror heating on or off (Ypage 118)
JÌSwitches the residual heat utilization on or off (Ypage 119)
Optimum use of dual-zone automatic
climate control
Below, you can find a number of notes and rec-
ommendations to help you use dual-zone auto-
matic climate control optimally.
RActivate automatic mode. All basic functions
are controlled automatically. The indicator
lamp in the Ãswitch comes on when the
function is switched on.
RSwitch on the cooling with air dehumidifica-
tion function. The indicator lamp in the
¿ button comes on when the function is
switched on.
RSet the temperature to 72 ‡ (22 †) for both
sides. Only change the temperature in small
increments.
ROnly use the "Windshield defrosting" function
briefly until the windshield is clear again. The
indicator lamp in the ¬button comes on
when the function is switched on.
ROnly use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in
a tunnel. The windows could otherwise fog up
as no fresh air is drawn into the vehicle in air-
recirculation mode. The indicator lamp in the
h button comes on when the function is
switched on.
112Overview of climate control systems
Climate control