2019 MERCEDES-BENZ METRIS steering wheel

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Loading guidelines
Important safety notes
GWARNING
When objects are unsecured or inadequately
secured, they can slip, turn over or be thrown
about, striking vehicle occupants. This also
applies to:
Rluggage or loads
Rseats which have been removed and are
being transported in the vehicle in an
exceptional case.
There is a risk of injury, particularly in the
event of a braking maneuver or abrupt change
in direction.
Always stow objects in such a way that they
cannot be tossed about. Before traveling,
secure objects, luggage or loads to prevent
them slipping or tipping over. If you remove a
seat, store it preferably outside the vehicle.
GWARNING
As a result of improperly placed or unevenly
distributed loads, the center of gravity of the
load being transported may be too high or too
far back. This can significantly impair handling
as well as steering and braking characteris-
tics. There is a risk of an accident.
Always make sure that the center of gravity of
the load is:
Rbetween the axles
and
Ras low as possible, near the rear axle.
GWARNING
When the permissible wheel loads, axle loads
and/or the maximum permissible gross vehi-
cle weight are exceeded, driving safety is
compromised. The handling as well as steer-
ing and braking characteristics may be signif-
icantly impaired. Overloaded tires may over-
heat, causing them to burst. There is a risk of
an accident.
When transporting a load, always observe the
permissible wheel loads, axle loads and the
maximum permissible gross vehicle weight
for the vehicle (including occupants).
!If you are using a roof carrier, observe the
maximum roof load and maximum roof carrier
load.
RDo not stack luggage or loads higher than the
backrests.
RObjects to be transported should preferably
be stowed in the cargo compartment.
RWhen transporting luggage, always use the
cargo tie-down rings for securing loads and a
cargo net, if installed.
RUse cargo tie-down rings and fasteners which
are suitable for the weight and size of the
load.
When using suitable load securing aids and tie
downs, always follow the manufacturer's oper-
ating instructions, in particular the notes on dis-
card criteria contained therein.
Load securing aids or tie downs must not be
used if:
Ridentification marks are missing or illegible
Rthere are yarn breakages, damage to bearing seams or other signs of tearing
Rthere are signs of shearing, deformation,
pinching or other damage
Rthere is damage to clamping or connecting
elements
Load securing aids and tie downs in this condi-
tion are ready for discard and must be replaced.
If you use load securing aids or tie downs which are worn out, the load may not be sufficiently
secured and could cause damage to property.
244Loading guidelines
Transporting loads

Rfrequent operation in mountainous terrain or
on poor road surfaces
Rleaving the engine idling for long periods on a
frequent basis
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for example,
replaced more frequently. Under more arduous
operating conditions, the tires must be checked more often. Further information can be obtained
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Commercial Van
Center.
Hiding service messages
Vehicles without steering wheel buttons
XPress the 3button on the instrument clus-
ter.
Vehicles with steering wheel buttons
XPress the aor% button on the steering
wheel.
Calling up the service due date
Vehicles without steering wheel buttons
The vehicle must be stationary. Use the buttons
in the instrument cluster.
XTurn the SmartKey to position 2in the ignition
lock.
XPress Èto select the service display.
The display shows a possible service mes-
sage.
Vehicles with steering wheel buttons
Using the steering wheel buttons
XTurn the SmartKey to position 2in the ignition
lock.
XPress =or; to select the Servicemenu.
XPress9or: to select the ASSYSTPLUSsubmenu and press ato confirm.
The display shows the service due date.
Battery
Important safety notes
Work on the battery, e.g. removing or installing,
requires specialist knowledge and the use of
special tools. Therefore, always have work on the battery carried out at a qualified specialist
workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP
®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
Further information can be found under "ABS"
(
Ypage 64) and under "ESP®" (Ypage 65).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started.
Always make sure that neither you nor the bat-
tery are electro statically charged. Electrostatic
charging results, for example, from:
Rwearing synthetic clothing
Rfriction between clothing and the seat
Rdragging or pushing the battery across carpet
flooring or any other synthetic materials
Rrubbing the battery with cloths or towels.
260Battery
Maintenance and care

REnsure sufficient ventilation when clean-
ing.
RMake sure that the vehicle interior is com-
pletely dry after cleaning.
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
cleaning. This could lead to irreparable dam-
age to the display.
XSwitch off the display and let it cool down.
XClean the display surface with a commercially
available microfiber cloth and cleaner for
TFT/LCD displays.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-
ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim and the cockpit with a
damp, lint-free cloth, e.g. a microfiber cloth.
XHeavy soiling: use mild soapy water or care
products and cleaning agents recommended
and approved by Mercedes-Benz.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth.
XVehicles with leather upholstery: after
cleaning, use leather care agents that have
been recommended and approved by
Mercedes-Benz.
Cleaning the trim elements
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
XWipe the trim elements with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care products and clean-
ing agents recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
!Do not use microfiber cloths to clean genu-
ine leather or artificial leather covers. If used
often, a microfiber cloth can damage the
cover.
!Clean:
Rartificial leather covers with a cloth mois-
tened with a solution containing 1 %deter-
gent, e.g. dish washing liquid.
Rcloth covers with a microfiber cloth mois-
tened with a solution containing 1 %deter-
gent, e.g. dish washing liquid. Wipe entire
seat sections carefully to avoid leaving visi-
ble lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of dirt
and how long it has been there.
Rgenuine leather covers carefully with a
damp cloth, then wipe the covers down
with a dry cloth. Make sure that the leather does not become soaked. Otherwise, the
leather could become rough or cracked.
Only use leather care agents that have
been tested and approved by Mercedes-
270Care
Maintenance and care

XConnect the negative terminal clamp of the
jumper cable to negative terminal;of the
donor veh icle's battery, and then to earth
contact ?of your own veh icle.
XInsert the key into the ignition lock and start
the engine.
You can now switch electrical consumers
back on except the lighting system.
XBefore disconnecting the jumper cables, let
the engine run for several minutes.
XDisconnect the negative terminal of the
jumper cable from earth contact ?and then
from negative terminal ;of the donor veh i-
cle's battery.
XDisconnect the positive terminal clamp of the
jumper cable from positive terminal Aon the
jump-starting connection point, and then
from positive terminal =of the donor veh i-
cle's battery.
Contact protection cover :isautomatically
returned forwards to its original position by
the spring force and the jump-starting con-
nection pointis closed.
XPosition the cover on positive terminal =of
the donor veh icle's battery.
You can now switch on the lighting system.
XHave the battery checked at a qualified spe-
cialist workshop.
Tow-starting and towing away
Important safety notes
GWAR NING
Functions relevant to safety are restricted or
no longer availab leif:
Rthe engine isnot running.
Rthe brake system or the power steering is
malfunctioning.
Rthere isa malfunction inthe voltage supply
or the veh icle's electrical system.
If your veh icle is bein g towed, much more
force may benecessary to steer or brake.
There isa risk of an acc ident.
In such cases, use a tow bar. Before to wing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle ifthe
steering wheel lock has been engaged. There
is a risk of an accident.
Alwa ysswit ch off the ignition when to wingthe
vehicle with a tow cable or a tow bar.
GWARNING
When to wingor tow-starting another vehicle
and its weight isgreater than the permissible
gross weight of your vehicle, the:
Rthe to wingeye could detach itself
Rthe vehicle /trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
In formation on the gross vehicle weight can be
found on the vehicle identification plate
(
Ypage 305).
!Secure the tow rope or tow bar to the to wing
eye or trailer tow hitch only. Otherwise, the
vehicle could become damaged.
!Do not use the to wingeye for recovery, this
could damage the vehicle. If indoubt, recover
the vehicle with a crane.
!Drive slowly and smoothly when to wing.
Excessive tractive power could otherwise
damage the vehicles.
!Shift the automatic transmission to Nand
do not open the driver's or front passenger's
door during to wing. The automatic transmis-
sion may otherwise shift to position P,whic h
could damage the transmission.
!The vehicle can be towed a maximum of
30 miles (50km ).The to wingspeed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to betowed more than
30 mile
s(50k
m) ,the entire vehicl emust be
raised and transported.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is better to have the vehicle transported than
to have it towed.
276Tow-starting and towing away
Breakdown assistance

Towing the vehicle with both axles on
the ground
Important safety notes
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
!Do not exceed the towing speed of 30 mph
(50 km/h). You could otherwise damage the
transmission.
Please observe the important safety notes
before towing your vehicle (
Ypage 276).
Towing vehicles with automatic trans-
mission
XTurn the key to position 2in the ignition lock.
XDepress the brake pedal and keep it
depressed.
XShift the automatic transmission to position
N.
XLeave the key in position 2in the ignition lock.
XSwitch on the hazard warning lamps
(Ypage 98).
XRelease the parking brake.
XRelease the brake pedal.
XDo not exceed the towing speed of 30 mph
(50 km/h).
Recovering a vehicle that is stuck
!
When recovering a vehicle that has become
stuck, pull it as smoothly and evenly as pos-
sible. Excessive tractive power could damage
the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a trailer
attached.
Pull out the vehicle backwards, if possible, using
the tracks it made when it became stuck.
Transporting the vehicle
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter if
you wish to transport it.
XTurn the key to position 2in the ignition lock.
XShift the transmission to position N.
XRelease the parking brake.
If the vehicle is loaded:
XShift the transmission to position P.
XTurn the key to position 0in the ignition lock
and remove it.
XMake sure the parking brake is applied.
XLash down the vehicle.
Tow-starting (emergency engine
starting)
General notes
!Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
You can find information on jump-starting under
"Jump-starting“ (
Ypage 274).
Electrical fuses
The fuse allocation chart and important safety
information on the fuses can be found in the
"Fuse allocation chart" supplement.
278Electrical fuses
Breakdown assistance

Maximum tire pressures
:Maximum permitted tire pressure (example)
Never exceed the maximum permissible tire
inflation pressure. When adjusting the tire pres-
sures always observe the recommended tire
pressure for your vehicle (
Ypage 282).
iThe actual values for tires are specific to
each vehicle and may deviate from the values
in the illustration.
Tire valve (snap-in valve)
Important safety notes
GWARNING
Tire valve that are not approved for your vehi-
cle by the distributor named on the inside
cover page may result in a loss of tire pres-
sure. This may affect road safety. There is a
risk of an accident.
Only use tire valve that are approved for your
vehicle by the distributor named on the inside
cover page. Always make sure you have the
correct tire valve type for the tires on your
vehicle.
!Do not screw additional weights (check
valves, etc.) onto the tire valves. The elec-
tronic components could thus be damaged.
iFor safety reasons, Mercedes-Benz recom-
mends that you only use tire valves that have been tested for use on your vehicle.
Checking the tire pressure manually
In order to determine and adjust the tire pres-
sures, proceed as follows:
XRemove the valve cap of the tire you wish to
check.
XPress the tire pressure gauge securely onto
the valve.
XRead the tire pressure and compare it with the
recommended value on the loading informa-
tion table or the tire pressure table
(
Ypage 282).
XIf the tire pressure is too low, increase it to the
recommended value.
XIf the tire pressure is too high, release air by
pressing down the metal pin in the valve. Use
the tip of a pen, for example. Then, check the
tire pressure again using the tire pressure
gauge.
XScrew the valve cap onto the valve.
XRepeat the steps for the other tires.
Tire pressure monitor
General notes
In vehicles with a tire pressure monitor system,
the vehicle's wheels have sensors installed
which monitor the tire pressure in all four tires.
The tire pressure monitor warns you if the pres- sure drops in one or more of the tires. The tire
pressure monitor only functions if the corre-
sponding sensors are installed on all wheels.
Tire pressure display (only on vehicles with steer-
ing wheel buttons)
On vehicles with steering-wheel buttons, the
current pressure of the individual wheels in the
display can be shown via the Service
menu.
286Tire pressure
Wheels and tires

For further information on displaying the current
tire pressures, refer to "Checking the tire pres-
sure electronically" (
Ypage 288).
Important safety notes
GWARNING
Each tire, including the spare (if provided),
should be checked at least once a month
when cold and inflated to the pressure rec-
ommended by the vehicle manufacturer on
the Tire and Loading Information placard on
the driver's door B-pillar or the tire pressure
label on the inside of the fuel filler flap. If your
vehicle has tires of a different size than the
size indicated on the Tire and Loading Infor-
mation placard or the tire pressure label, you
should determine the proper tire pressure for
those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pres-
sure telltale when one or more of your tires
are significantly underinflated. Accordingly,
when the low tire pressure telltale illuminates,
you should stop and check your tires as soon
as possible, and inflate them to the proper
pressure. Driving on a significantly underin-
flated tire causes the tire to overheat and can lead to tire failure. Underinflation also
reduces fuel efficiency and tire tread life, and
may affect the vehicle's handling and stop-
ping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the driv-
er's responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
USA only:
Your vehicle has al so b
een equipped with a
TPMS malfunction indicator to indicate if the
system is not operating properly. The TPMS
malfunction indicator is combined with the
low tire pressure telltale. When the system
detects a malfunction, the warning lamp will
flash for approximately a minute and then
remain continuously illuminated. This
sequence will be repeated every time the vehi-
cle is started as long as the malfunction
exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or signal
low tire pressure as intended. TPMS malfunc-
tions may occur for a variety of reasons,
including the mounting of incompatible
replacement or alternate tires or wheels on
the vehicle that prevent the TPMS from func-
tioning properly. Always check the TPMS mal-
function telltale after replacing one or more
tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels
allow the TPMS to continue to function prop-
erly.
It is the driver's responsibility to set the tire
pressure to the recommended cold tire pressure
suitable for the operating conditions
(
Ypage 282).
Note that the correct tire pressure for the cur-
rent operating conditions must first be pro-
gramed into the tire pressure monitor. If a sub-
stantial pressure loss occurs, the warning
threshold for the warning message is aligned to
the taught-in reference values. Restart the tire
pressure monitor after adjusting the cold tire
pressure (
Ypage 289). The current pressures
are saved as new reference values. This will
ensure that a warning message will only appear
if the tire pressure drops significantly.
The tire pressure monitor does not warn you if a
tire pressure is incorrect. Observe the notes on
the recommend
ed tire pressure (Ypage 282).
The tire pressure monitor is not able to warn you
of a sudden loss of pressure, e.g. following pen- etration by a foreign object. In this event, brake
the vehicle until it comes to a standstill. Avoid
sudden steering movements.
The tire pressure monitor has a yellow h
warning lamp in the instrument cluster for indi-
cating pressure loss/malfunctions (USA) or
pressure loss (Canada). Depending on how the
warning lamp flashes or lights up, an underin-
flated tire or a malfunction in the tire pressure
monitor is displayed:
Rif the h warning lamp is lit continuously,
the tire pressure on one or more tires is sig-
Tire pressure287
Wheels and tires
Z

nificantly too low. The tire pressure monitor is
not malfunctioning.
RUSA only: if thehwarning lamp flashes for
60 seconds and then remains lit constantly,
the tire pressure monitor is malfunctioning.
The display also shows a message:
Ron vehicles without steering wheel buttons
(Ypage 203)
Ron vehicles with steering wheel buttons
(Ypage 219)
USA only: if the tire pressure monitor is mal-
functioning, it may be more than ten minutes
before the malfunction is shown. The htire
pressure warning lamp flashes for 60 seconds
and then remains lit. When the malfunction has
been rectified, the htire pressure warning
lamp goes out after a few minutes of driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gauge.
The tire pressures shown by the on-board com-
puter refer to those measured at sea level. At
high altitudes, the tire pressure values indicated
by a pressure gauge are higher than those
shown by the on-board computer. In this case,
do not reduce the tire pressures.
If radio transmitting equipment (e.g. wireless
headphones, two-way radios) is operated inside
the vehicle or in the vicinity of the vehicle, this
can interfere wi th th
e operation of the tire pres-
sure monitor.
Checking the tire pressure electroni-
cally on vehicles with steering wheel
buttons
You can only check the tire pressure electroni-
cally on vehicles with steering wheel buttons.
Using the steering wheel buttons
XTurn the key to position 2in the ignition
lock.
XPress the =or; button to select the
Servicemenu.
XUse the 9or: button to select TirePressure.
XPressato confirm.
The current tire pressure of each wheel is
shown in the display.
If the vehicle has been parked for over
20 minutes, the Tire pressure will be
displayed after driving a few minutesmessage appears.
After a teach-in period, the tire pressure monitor
automatically detects new wheels or new sen-
sors. As long as a clear allocation of the tire
pressure value to the individual wheels is not
possible, theTire
PressureMonitorActivemessage is shown instead of the tire pressure
display. The tire pressures are already being
monitored.
Tire pressure monitor warning mes-
sages
If the tire pressure monitor detects a loss in
pressure in one or more tires, a warning mes-
sage is shown in the display. The hwarning
lamp lights up.
Vehicles without steering wheel buttons
RIf the Correct Tire Pressuremessage is
shown in the display, the tire pressure in at
least one tire is too low. The tire pressure
must be corrected at the next opportunity.
RIf the CheckTirePressureSoonmessage
is shown in the display, the tire pressure in
one or more tires has dropped significantly.
The tires must be checked.
RIf the Warning Tire Malfunc.message is
shown in the display, the tire pressure in one
or more tires has dropped suddenly. The tires
must be checked.
Vehicles with steering wheel buttons
RIf the Adjust Tire Pressuremessage is
shown in the display, the tire pressure in at
least one tire is too low. The tire pressure
must be corrected at the next opportunity.
RIf the Check Tiresmessage is shown in the
display, the tire pressure in one or more tires has dropped significantly. The tires must be
checked.
RIf the WarningTireMalfunctionmessage
is shown in the display, the tire pressure in
one or more tires has dropped suddenly. The
tires must be checked.
Always read and follow the instructions and
safety notes related to the display messages,
which can be found in the "Tires" section.
Rfor vehicles without steering wheel buttons
(Ypage 203)
Rfor vehicles with steering wheel buttons
(Ypage 219)
288Tire pressure
Wheels and tires