2019 MERCEDES-BENZ GLS SUV automatic transmission

Dif
fere nces between the Mercedes-Benz emer gency call sy stem and 112 emer gency call sy stem (EU eCall) Mercedes-Benz emer
gency call sy stem 112 emer gency call sy stem (EU eCall)
R The Mercedes-Benz emer gency call sy stem is permanently logged in to
th e mobile phone networ k.
R Automatic and manual Mercedes-Benz emer gency calls are transmit‐
te dto a Mercedes-Benz emer gency call centre.
In theeve ntthat the emer gency call centre of the Mercedes-Benz
emer gency call sy stem cann otbe reached (e.g. due toa lack of net‐
wo rkcoverage ),th e11 2 emer gency call is car ried out automaticall y.R
Ifyo u decide on the11 2 emer gency call sy stem (EU eCall), then the
sy stem only logs in tothe mobile phone network af terth e triggering of
a manual or automatic emer gency call.
R The 112 emergency call sy stem (EU eCall) transmits automatic and
manual emer gency calls di rectly topublic coordination centres. %
The 112 emer gency call sy stem (EU eCall) in
yo ur vehicle meets the delegated regulation
EU 20 17/79. Proper and full functionality of
th e11 2 emergency call sy stem (EU eCall)
depends on circums tances be yond the influ‐
ence of Daimler AG. This includes mobile
network co verage and thete ch nical infra‐
st ru cture of the public reception centres in
th ere spective countries.
% Please obser vethat in theeve nt of a repair
ge nuine Mercedes-Benz batteries mu stbe
used which ha vebeen certified pursuant to
th e delegated regulation EU 20 17/79 (Appendix I). Other manu
facturers are also
permitted pr ovided their batteries are certi‐
fi ed according tothe delegated regulation
EU 20 17/79.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall.
There is the option of deactivating the
Mercedes-Benz emer gency call sy stem and
using only the11 2 emer gency call sy stem (EU
eCall). Contact address for car rying out deacti‐ va
tion of the Mercedes-Benz emer gency call sys‐
te m are the local dealers.
Mercedes-Benz recommends the activation of
th e Mercedes-Benz emer gency call sy stem for
th efo llowing reasons:
R In emer gency situations when ab road, you
can also get support in a language you
speak.
R Several transmission tech nologies are used
to accelerate the transfer of the accident
data and impr overe liability of the transmis‐
sion. MBUX multimedia sy
stem 481

St
arting assi stance and charging the12 V
battery Re
quirements:
R The vehicle is secured with the electric park‐
ing brake.
R Vehicles with automatic transmission: the
transmission is in position j.
R The ignition and all electrical consumers are
switched off.
R The bonnet is open. #
Slide co ver1 of positive clamp 2onthe
jump-s tarting connection point in the direc‐
tion of the ar row. #
Connect positive clamp 2onyour vehicle to
th e positive pole of the donor battery using
th e jump lead/charging cable. Alw ays begin
with positive clamp 2onyour ow nve hicle
fi rs t. #
During starting assi stance: start the
engine of the donor vehicle and run at idle
speed. #
Connect the negative pole of the donor bat‐
te ry and ear thpoint 3ofyour ow nve hicle
by using the jump lead/charging cable. Begin
with the donor battery firs t. #
During starting assi stance: start the
engine of your ow nve hicle. #
During thech arging process: start the
ch arging process. #
During starting assi stance: letthe engines
ru nfo r se veral minutes. #
During starting assi stance: before discon‐
necting the jump lead, switch on an electrical
consumer in your ow nve hicle, e.g. there ar
wind owheater or lighting.
When thest arting assis tance/charging process
is compl ete, per form thefo llowing steps: #
First,re mo vethe jump lead/charging cable
from ear thpoint 3and the negative pole of
th e donor batter y,then from positive clamp
2 and the positive pole of the donor bat‐ Breakdown assis
tance 561

Pe
rm itted towing me thods Ve
hicle equipment/ towing
me thod Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing away theve hicle with bo thaxles on
th egr ound #
Obser vethe no tes on the permitted towing
me thods (/ page 562). #
Make sure that the battery is connected and
ch arge d.
A dischar ged battery has thefo llowing ef fects:
R the engine cann otbe star ted
R the electric parking brake cann otbe released
or applied
R the automatic transmission cann otbe shif ted
to position iorj %
Ifth e automatic transmission cann otbe shif‐
te dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( / page 564). A towing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. Breakdown assis
tance 563

#
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (/ page 595).#
Do not open the driver's door or front
passenger door, otherwise the automatic
transmission automatically shifts toposition
j. #
Fittheto wing eye (/ page 566). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. %
You can also attach theto w bar tothe trailer
hitch. #
Deactivate the automatic locking mechanism
(/ page 90). #
Do not activate the HOLD function. #
Deactivate theto w- aw ay protection
(/ page 110). #
Deactivate Active Brake Assi st (/ page 241). #
Shift the automatic transmission toposition
i. #
Release the electric parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning. When
your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( / page 563). #
Connect theto w bar totheto wing eye in
order toload theve hicle. 564
Breakdown assis tance

%
You can also attach theto w bar tothe trailer
hitch. #
Shift the automatic transmission toposition
i.
% The automatic transmission may be loc ked
in position jintheeve nt of dama getothe
electrics. Toshift toi , pr ovide the on-
board electrical sy stem with po wer
( / page 561). #
Load theve hicle onto the transpor ter. #
Shift the automatic transmission toposition
j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels. Ve
hicles with ADS PLUS except Mercedes-
AMG vehicles and vehicles with ACTIVE
BO DY CONT ROL &
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
The reduced damping forc es on theve hicle
being transpor ted can cause theve hicle/
trailer combination tostart toswing.
As a result, when transporting vehicles with
th eAd aptive Damping Sy stem PLUS, the
ve hicle/trailer combination may start toskid.
Consequentl y,yo u could lose cont rol of your
ve hicle. #
When transporting, ensure that:
R theve hicle has been loaded onto
th e transpor ter cor rectly
R theve hicle is secured at all four
wheels with suitable tensioning
st ra ps
R the maximum permissible speed of
60 km/h is not exceeded when
transporting *
NO
TEDama getotheve hicle from secur‐
ing it incor rectly #
After loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm up wards
and 10cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels af ter
loading.
4MATIC vehicles/ vehicles with automatic
transmission Breakdown assi
stance 565

#
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
* NO
TEDama getothe driv etra in due to
incor rect positioning #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. To
wing eyesto rage location To
wing eye1 is located under the load com‐
partment floor. Installing
theto wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eyeclockwise as far as it
will go and tighten.
Ve hicles with a trailer hitch: vehicles with a
trailer hitch do not ha veare ar brac ketfo rthe to
wing eye. Fasten theto w bar tothe trailer
hitch.
% Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama gedue toincor rect use of
th eto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. To
w starting theve hicle (eme rgency engine
st art) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. 566
Breakdown assis tance

#
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with automatic transmission must
not be tow- star ted. Electrical fuses
Note
s on electrical fuses &
WARNING Risk of accident and inju ry
due to ov erloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher
amperage, the electric line could be overloa‐
ded.
This could result in a fire. #
Alw aysre place faulty fuses with speci‐
fi ed new fuses conta iningthe cor rect
amperage. *
NO
TEDama gedue toincor rect fuses Electrical components or sy
stems may be
damaged byincor rect fuses, or their func‐
tionality may be significant lyimpaired. #
Only use fuses that ha vebeen appr oved
by Mercedes-Benz and which ha vethe
cor rect fuse rating. Blown fuses mu
stbe replaced with fuses of the
same rating, which you can recognise bythe col‐
our and fuse rating. The fuse ratings and fu rther
information tobe obser ved are lis ted in the fuse
assignment diagram.
Fu se assignment diag ram: onthe fuse box in
th e load compartment (/ page 568).
* NO
TEDama geor malfunctions caused
by moisture Moisture may cause dama
getothe electrical
sy stem or cause it tomalfunction. #
When the fuse box is open, make sure
th at no moisture can enter the fuse
box. #
When closing the fuse box, make sure
th at the seal of the lid is positioned cor‐
re ctly on the fuse box. If
th e newly inser ted fuse also blo ws, ha vethe
cause traced and rectified at a qualified special‐
ist workshop.
Ensure thefo llowing before replacing a fuse:
R The vehicle is secured against rolling away
R All electrical consumers are switched off
R The ignition is switched off
The electrical fuses are located in various fuse
bo xes: Opening and closing
the fuse box in the
engine compa rtment Requ
irement:
R You need a dry clo thand a sc rewdriver. Breakdown assis
tance 567

Ty
re-change tool kit 1includes:
R jack
R wheel wrench
R wheel studs
R extension attachment for wheel bolts, if nec‐
essa ry(depending on vehicle version)
R folding chock
R ratchet ring spanner Setting up the
folding chock Prepa
ring theve hicle for a wheel change Re
quirements:
R The requ ired tyre-change tool kit is available.
If yo ur vehicle is not equipped with the tyre-
ch ange tool kit, consult a qualified specialist
wo rkshop tofind out about suitable tools. R
The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
ground. #
Apply the electric parking brake manually. #
Movethe front wheels tothest ra ight-ahead
position. #
Vehicles with automatic transmission:
shift into position j. #
Vehicles with le vel control sy stem: setthe
normal vehicle le vel (/ page 265). #
Swit choff the engine. #
Make sure that the engine cann otbe star ted. #
Place choc ks orother suitable items under
th e front and rear of the wheel that is diago‐
nally opposite the wheel you wish tochange. #
Remo vethe hub caps if necessary . #
Raise theve hicle (/ page 584). Ra
ising theve hicle when changing a wheel Re
quirements:
R There are no persons in theve hicle. 584
Wheels and tyres