2019 MERCEDES-BENZ GLE SUV trailer

Display messages
Possible causes/consequences and
0050
0050Solutions X
Visit a qualified specialist workshop immediately.
For further information about the Occupant Classification System, see (Y page 52). Lights
i Vehicles with LED bulbs in the light clusters:
The display message for the corresponding lamp only appears when all of the LEDs in the lamp
have failed. Display messages
Possible causes/consequences and
0050 0050Solutions 0049
Check Left Low Beam Check Left Low Beam
(Example) The bulb in question is malfunctioning.
X
Visit a qualified specialist workshop.
or X Check whether you are permitted to replace the bulb yourself
(Y page 115). 0049
Active Headlamps Active Headlamps
Inoperative Inoperative The active light function is faulty.
X Visit a qualified specialist workshop. 0049
Intell. Light Sys‐ Intell. Light Sys‐
tem Inoperative tem Inoperative The Intelligent Light System is faulty. The lights remain available with-
out the Intelligent Light System.
X Visit a qualified specialist workshop. 0049
Malfunction See Malfunction See
Operator's Manual Operator's Manual The exterior lighting is malfunctioning.
X Visit a qualified specialist workshop. Vehicles with trailer tow hitch: a fuse may have blown.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 156).
X Check the fuses (Y page 349).
X If necessary, replace the blown fuse. Observe the warning notes.
If the multifunction display still shows the display message:
X Visit a qualified specialist workshop. 0049
Malfunction See Malfunction See
Operator's Manual Operator's Manual The exterior lighting is malfunctioning.
X Visit a qualified specialist workshop. 0049
Auto Lamp Function Auto Lamp Function
Inoperative Inoperative The light sensor is defective.
X Visit a qualified specialist workshop. 256
Display
messagesOn-board computer and displays

Driving systems
Display messages
Possible causes/consequences and
0050
0050Solutions 00AD
Attention Assist: Attention Assist:
Take a Break! Take a Break! Based on certain criteria, ATTENTION ASSIST has detected fatigue or
a lack of concentration on the part of the driver. A warning tone also
sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so you get
enough rest. 00AD
Attention Assist Attention Assist
Inoperative Inoperative ATTENTION ASSIST is inoperative.
X Visit a qualified specialist workshop. 00C4
Drive More Slowly Drive More Slowly You cannot change the vehicle level.
Possible causes are:
R You are driving too fast for the selected vehicle level
R You are driving too fast with a trailer or the trailer-coupling socket is
being used, e.g. for a bicycle rack
X Drive more slowly and then select the desired vehicle level again.
R Vehicles with the Off-Road Engineering package (Y page 179)
R Vehicles with the AIRMATIC package (Y page 185)
X Observe the notes on towing a trailer (Y page 221).00C4
Compressor Is Cool‐ Compressor Is Cool‐
ing ing You have selected a higher vehicle level. The compressor first needs
to cool down because of frequent level changes.
X Drive in a manner appropriate for the current vehicle level.
X Make sure that there is sufficient ground clearance.
X Allow the compressor to cool down.
When the compressor has cooled down, the display message dis-
appears. The vehicle then continues rising to the selected level. 00C4
Malfunction Malfunction AIRMATIC is malfunctioning.
X
Drive as appropriate for the current vehicle level, but do not exceed
50 mph (80 km/h).
X Make sure that there is sufficient ground clearance.
X Visit a qualified specialist workshop. Display
messages
261On-board computer and displays Z

Display messages
Possible causes/consequences and
0050
0050Solutions Blind Spot Assist
Blind Spot Assist
Currently Unavaila‐ Currently Unavaila‐
ble See Operator's ble See Operator's
Manual Manual
orActive
Active
Blind Spot Assist
Blind Spot Assist
Currently Unavaila‐ Currently Unavaila‐
ble See Operator's ble See Operator's
Manual Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inoperative.
Possible causes are:
R the radar sensor system is outside the operating temperature range
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
The yellow 0063indicator lamps also light up in the exterior mirrors.
When the causes stated above no longer apply, the display message
disappears.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 156).
X Restart the engine. Blind Spot Assist Blind Spot Assist
Not Available When Not Available When
Towing a Trailer Towing a Trailer
See Operator's Man‐ See Operator's Man‐
ual ual
orAct. Blind
Act. Blind
Spot Asst. Not
Spot Asst. Not
Available When Tow‐ Available When Tow‐
ing a Trailer See ing a Trailer See
Operator's Manual Operator's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated while tow-
ing a trailer.
You have established the electrical connection between the trailer and
your vehicle.
X Press 0076on the steering wheel to confirm the display message. Blind Spot Assist Blind Spot Assist
Inoperative Inoperative
or
Active Blind Spot
Active Blind Spot
Assist Inoperative Assist Inoperative Blind Spot Assist or Active Blind Spot Assist is malfunctioning.
The yellow
0063indicator lamps also light up in the exterior mirrors.
X Visit a qualified specialist workshop. Active Parking Active Parking
Assist Canceled Assist Canceled The driver's door is open.
X Repeat the parking gap measurement and parking process with the
driver's door closed. You have inadvertently touched the multifunction steering wheel while
steering intervention was active.
X While steering intervention is active, make sure that the multifunc-
tion steering wheel is not touched unintentionally. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 191).Active Parking
Active Parking
Assist Inoperative Assist Inoperative Parking Assist PARKTRONIC is malfunctioning or faulty.
X Follow the instructions and helpful hints in the "Problems with
Parking Assist PARKTRONIC" section (Y page 191).
If the multifunction display still shows the display message:
X Visit a qualified specialist workshop. Display
messages
265On-board computer and displays Z

Warning/
indicator
lamp
0051 0051
Signal type
Possible causes/consequences and 0050
0050Solutions 00E500BB
0051
The yellow ESP ®
and ESP ®
OFF warning lamps are lit while the engine is running.
ESP ®
, BAS, Active Brake Assist, Active Brake Assist with cross-traffic function,
ESP ®
trailer stabilization, PRE‑SAFE ®
, PRE‑SAFE ®
PLUS, the HOLD function, hill
start assist, Crosswind Assist, STEER CONTROL, Active Lane Keeping Assist and
Active Blind Spot Assist are not available due to a malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above.
The braking distance in an emergency braking situation can thus increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. 00E500BB
0051
The yellow ESP ®
and ESP ®
OFF warning lamps are lit while the engine is running.
ESP ®
, BAS, Active Brake Assist, Active Brake Assist with cross-traffic function,
ESP ®
trailer stabilization, PRE‑SAFE ®
, PRE‑SAFE ®
PLUS, the HOLD function, hill
start assist, Crosswind Assist, STEER CONTROL, Active Lane Keeping Assist and
Active Blind Spot Assist are not available due to a malfunction.
ATTENTION ASSIST is deactivated.
Self-diagnosis is not yet complete
G WARNING
The brake system continues to function normally, but without the functions listed above.
The braking distance in an emergency braking situation can thus increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Carefully drive a suitable distance, making slight steering movements at a speed
above 12 mph (20 km/h).
The functions mentioned above are available again when the warning lamp goes
out.
If the warning lamp is still on: X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. Warning and indicator lamps in the instrument cluster
281On-board computer and displays Z

X
Clean sensors 0043of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the rear view camera and 360° camera !
Do not clean the camera lens and the area
around the rear view camera or 360° camera with a power washer. X
Make sure that the vehicle is stationary and
the SmartKey is in position 0048in the ignition
lock.
X Open the camera cover for cleaning via the
multimedia system (see Digital Operator's
Manual).
X To clean the camera: use clean water and a
soft cloth to clean the camera lens 0043.
360° camera: if you drive at speeds above
20 mph (30 km/h) or with the SmartKey in posi- tion 0092or0047 in the ignition lock, the cover of
the 360° camera closes. Cleaning the exhaust pipe G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Vehicles with black exhaust pipes: black
chromed screens should not be polished with a chrome polish. They will otherwise lose their
black shine. For optimal care, the screens
should be rubbed with a lightly oiled cloth
after every car wash. Commercially available
engine and care oils are suitable for this.
For heavier soiling, you can apply a fine paint- work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by cleaning it regularly, especially in winter and
after washing.
X Clean the exhaust pipe with a chrome care
product tested and approved by Mercedes-
Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of rags soaked in oil and grease in an environmentally responsible manner.
! Do not clean the ball coupling with a power
washer. Do not use solvents.
! Please note the care instructions in the
trailer coupling manufacturer's operating
instructions. Care
331Maintenance and care Z

The ball coupling must be cleaned if it becomes
dirty or corroded.
X Remove rust on the ball of the ball coupling,
e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling 0043.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
cleaning. This could lead to irreparable dam-
age to the display.
X Before cleaning the display, make sure that it
is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner.
X Dry the display surface using a dry microfiber
cloth. Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Never attach the following to plastic surfa-
ces:
R stickers
R films
R perfume oil container or similar
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and can
lose their shine if chrome polish is used. Use
a damp, lint-free cloth instead when cleaning the trim pieces. 332
CareMaintenance and care

If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 382).
! When Active Brake Assist, Active Distance
Assist DISTRONIC or the HOLD function is
activated, the vehicle brakes automatically in
certain situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R when towing the vehicle
R in the car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in
the middle, e.g. with a white cloth
(11.8 x 11.8 in). This will make other road
users aware that a vehicle is being towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow hitch. R
Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
! When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight as possible and not at an acute angle. Excessive
tractive power could damage the vehicles.
When towing, it is preferable to use a rigid tow-
ing bar as opposed to a tow rope. A rigid towing bar helps to keep the tractive power low.
! When towing away vehicles with KEYLESS-
GO, use the key instead of the Start/Stop
button. The automatic transmission may oth-
erwise shift to position 005Dwhen you open the
driver's or front-passenger door, which could damage the transmission.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! Vehicles with differential locks: make sure
the differential locks are in automatic mode.
When towing, the differential locks must not
be switched on. The transmission may other- wise be damaged.
! You may tow the vehicle for a maximum dis-
tance of 30 miles (50 kilometers). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 kilometers), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage, have it transported on a transporter or trailer.
The automatic transmission must be in position
005C when the vehicle is being towed. 346
Towing and tow-startingBreakdown assistance

the combination switch, the hazard warning
lamp starts flashing again. Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission !
When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses.
X Turn the SmartKey to position 0048in the igni-
tion lock.
X Shift the automatic transmission to position
005C.
As soon as the vehicle has been loaded:
X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the automatic transmission to position
005D.
X Turn the SmartKey to position 0092in the igni-
tion lock and remove it.
X Secure the vehicle. Securing the vehicle !
After loading, the vehicle must be secured at
all four wheels. Otherwise, the vehicle could
be damaged.
A minimum distance of 8 in (20 cm) up and
4 in (10 cm) down must be maintained to the transport platform.
X Secure all four wheels after loading the vehi-
cle.
Vehicles with ADS PLUS (Adaptive
Damping System PLUS) Important safety notes
G
WARNING
The weaker damping forces of the vehicle to
be transported can cause the vehicle/trailer
combination to swing.
As a result, when transporting vehicles with
Adaptive Damping System PLUS, the vehicle/ trailer combination may start to skid. Conse-
quently, you could lose control of the vehicle.
There is a risk of accident and injury.
When transporting, make sure that:
R the vehicle is has been loaded onto the
transporter correctly
R the vehicle is secured at all four wheels with
suitable tensioning straps
R you do not exceed the maximum permissi-
ble speed of 35 mph (60 km/h)
Securing the vehicle ! After loading, the vehicle must be secured at
all four wheels. Otherwise, the vehicle could
be damaged.
A minimum distance of 8 in (20 cm) up and
4 in (10 cm) down must be maintained to the
transport platform.
X Secure all four wheels after loading the vehi-
cle. Information on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. 348
Towing and tow-startingBreakdown assistance