2019 MERCEDES-BENZ GLE SUV tow

Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. 7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
If 005B is selected, the transmission shifts to secondgear; if005Eis
selected, the transmission shifts to reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. 9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears, or the transmission is in
position 005C.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system. !
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the auxiliary heating. 150
RefuelingDriving and parking

overfilling. DEF may leak if overfilled. Mercedes-
Benz offers a special disposable hose with over-
fill protection. You can obtain this from any
authorized Mercedes-Benz Center. DEF is avail- able in a variety of containers and receptacles.
Only use the disposable hose with the
Mercedes-Benz DEF refill canisters.
DEF refill bottle !
Only screw on the DEF refill bottle hand-
tight. Otherwise, the thread of the DEF refill
bottle could be damaged and DEF could leak
out. X
Unscrew the protective cap from DEF refill
bottle 0043.
X Place DEF refill bottle 0043on the filler neck as
shown and screw it on clockwise until hand-
tight.
X Press DEF refill bottle 0043towards the filler
neck.
The DEF tank is filled. This may take up to one
minute.
i When DEF refill bottle
0043is no longer
pressed, filling stops and the bottle may be
taken off again after being only partially emp-
tied.
X Release DEF refill bottle 0043.
X Turn DEF refill bottle 0043counter-clockwise
and remove it.
X Screw the protective cap onto DEF refill bot-
tle 0043 again.
DEF refill bottles are available at many gas sta-
tions or at a qualified specialist workshop. Refill
bottles without a threaded cap do not provide
overfill protection. DEF may leak if overfilled.
Mercedes Benz offers special refill bottles with a threaded seal. These are available at any author-
ized Mercedes-Benz Center. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied
R the transmission must be in position 005Dand
the SmartKey must be removed from the igni- tion lock
R the front wheels must be turned towards the
curb on steep uphill or downhill gradients
R the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients 156
ParkingDriving and parking

Switching off the engine
G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
X Apply the electric parking brake.
X Shift the transmission to position 005D.
X With the SmartKey: turn the SmartKey to
position 0092in the ignition lock and remove it.
The immobilizer is activated.
X With KEYLESS-GO:
Press the Start/Stop button (Y page 135)
The engine stops and all the indicator lamps in the instrument cluster go out.
If you switch the engine off with the transmis-
sion in position 005Eor005B, the automatic trans-
mission shifts to 005Cautomatically.
If you then open the driver's or front-passenger
door, the automatic transmission shifts to 005D
automatically.
If you want the automatic transmission to
remain in neutral 005C, e.g. when having the vehi-
cle cleaned in an automatic, tow-through car
wash:
X Vehicles with a SmartKey: switch on the
ignition.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock.
X Insert the SmartKey into the ignition lock.
X Switch on the ignition.
X All vehicles: depress the brake pedal and
keep it depressed.
X Engage neutral 005C.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the SmartKey
in the ignition lock.
i The engine can be switched off in an emer-
gency while the vehicle is in motion by press-
ing and holding the Start/Stop button for
three seconds. Electric parking brake
General notes G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away.
X Shift the automatic transmission to position
005D.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
i The electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard while this is occurring are normal. Parking
157Driving and parking Z

Familiarize yourself with the characteristics of
your vehicle and the gear shift operation before
driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
R The Off-road drive program (vehicles without
Off-Road Engineering package)
(Y page 215)
R Off-road andOff-road Plus drive programs
(vehicles with Off-Road Engineering package) (Y page 216)
R LOW RANGE off-road gear (vehicles with the
Off-Road Engineering package)
(Y page 217)
R Differential lock (vehicles with the Off-Road
Engineering package) (Y page 217)
R Off-road ABS (Y page 67)
R Off-road 4ETS (Y page 70)
R Off-road ESP ®
(Y page 72)
R AIRMATIC package (vehicle level)
(Y page 183)
R DSR (Downhill Speed Regulation)
(Y page 214)
Observe the following notes:
R Stop the vehicle before starting to drive along
an off-road route. If necessary, select the off- road program (Y page 216) or shift to the
LOW RANGE off-road gear (Y page 217).
R Select a vehicle level that is suitable for the
terrain. To avoid damaging the vehicle, make
sure there is always sufficient ground clear-
ance.
R Check that items of luggage and loads are
stowed safely and are well secured
(Y page 299).
R Always keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR (Y page 214).
R Always keep the engine running and in gear
when driving down an incline.
R Adapt your speed to the terrain. The rougher,
steeper or more ruts on the terrain, the slower your speed should be.
R Do not jump with the vehicle as this will inter-
rupt the vehicle's propulsion.
R Drive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea- sons, get out of the vehicle first and survey
the off-road route. R
Look out for obstacles, such as rocks, holes,
tree stumps and furrows.
R Take care when turning on an uphill or down-
hill slope or when driving across a slope. The
vehicle could otherwise tip over.
R Always keep the doors, the tailgate, the side
windows and the sliding sunroof closed while
the vehicle is in motion.
R Do not shift the automatic transmission to
position 005C.
R Observe the notes on off-road fording
(Y page 164).
i Information about retrofitting special all-ter-
rain tires is available from any qualified spe-
cialist workshop.
i Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD
function cannot hold the vehicle on such sur- faces.
Checklist before driving off-road !
If the engine oil warning lamp lights up while
the vehicle is in motion, stop the vehicle in a
safe place as soon as possible. Check the
engine oil level. The engine oil warning lamp
warning must not be ignored. Continuing the
journey while the symbol is displayed could
lead to engine damage.
X Engine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the engine
oil level must be sufficiently high to ensure a
correct oil supply in the vehicle.
X DEF tank (BlueTEC vehicles): check the
level and add if necessary (Y page 153).
X Tire-changing tool kit: check that the jack is
working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle.
X Wheels and tires: check the tread depth and
pressure of the tires.
X Check for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires.
X Replace any missing valve caps.
X Replace dented or damaged wheels.
X Rims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead. 166
Driving tipsDriving and parking

Hilltops
When driving up an uphill gradient, slightly
reduce pressure on the accelerator immediately
before reaching the brow of the hill. Make use of the vehicle's own impetus to travel over the
brow.
This style of driving prevents:
R the vehicle from lifting off the ground on the
brow of a hill
R the vehicle from traveling too quickly down
the other side
Driving downhill R
Drive slowly.
R Do not drive at an angle down steep inclines.
Steer into the line of fall and drive with the
front wheels aligned straight. Otherwise, the
vehicle could slip sideways, tip and rollover.
R Shift to a lower gear using the left-hand pad-
dle shifter before tackling steep downhill gra-
dients.
R Activate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line of
fall.
R Check that the brakes are working normally
after a long downhill stretch.
i The special off-road ABS setting enables a
precise, brief and repeated locking of the
front wheels. This causes them to dig into
loose earth. Be aware that the front wheels
easily skid across the ground surface if com-
pletely braked and therefore lose their ability
to steer. Driving systems
Intelligent Drive
Mercedes-Benz Intelligent Drive stands for inno-
vative driver assistance and safety systems
which enhance comfort and support the driver in critical situations. With these intelligent co-ordi-
nated systems Mercedes-Benz has set a mile-
stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one well
thought out system – for the safety of the vehi-
cle occupants and that of other road users. Further information on driving safety systems
(Y
page 66). Cruise control
General notes Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid
exceeding the set speed. You must select a
lower gear in good time on long and steep down-
hill gradients, especially if the vehicle is laden or towing a trailer. By doing so, you will make use of
the braking effect of the engine. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a steady speed for a prolonged period. You can store anyroad speed above 20 mph (30 km/h).
i Cruise control should not be activated when
driving off-road.
Important safety notes If you fail to adapt your driving style, cruise con-
trol can neither reduce the risk of an accident
nor override the laws of physics. Cruise control
cannot take into account the road, traffic and
weather conditions. Cruise control is only an
aid. You are responsible for the distance to the
vehicle in front, for vehicle speed, for braking in
good time and for staying in your lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed, e.g. in
heavy traffic or on winding roads
R on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored. Driving systems
169Driving and parking Z

Cruise control lever
0043
Activates or increases speed
0044 Activates or reduces speed
0087 Deactivates cruise control
0085 Activates at the current speed/last stored
speed
When you activate cruise control, the stored
speed is shown in the multifunction display for
five seconds.
Activation conditions To activate cruise control, all of the following
activation conditions must be fulfilled:
R the electric parking brake must be released.
R you are driving faster than 20 mph (30 km/h).
R ESP ®
must be active, but not intervening.
R the transmission must be in position 005B.
R DSR must be deactivated.
R the Offroad Plus drive program must be deac-
tivated (vehicles with the Off-road Engineer-
ing Package).
Storing, maintaining and calling up a
speed Storing and maintaining a speed
X Accelerate the vehicle to the desired speed.
X Briefly press the cruise control lever up 0043or
down 0085.
X Remove your foot from the accelerator pedal.
Cruise control is activated. The vehicle auto-
matically maintains the stored speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the stored speed on downhill gradients by auto-
matically applying the brakes.
Storing or calling up a speed G
WARNING
If you call up the stored speed and it differs
from the current speed, the vehicle acceler-
ates or decelerates. If you do not know the
stored speed, the vehicle could accelerate or brake unexpectedly. There is a risk of an acci-
dent.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you do not know the stored speed, store the
desired speed again.
X Briefly pull the cruise control lever towards
you 0087.
X Remove your foot from the accelerator pedal.
Cruise control is operational and when first
activated stores the current speed or regu-
lates the speed of the vehicle to the stored
speed.
Setting a speed Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to
the speed set.
X Press the cruise control lever up 0043for a
higher speed or down 0044for a lower speed.
X To adjust the set speed in 1 mph incre-
ments (1 km/h increments):
briefly press
the cruise control lever up 0043or down 0044to
the pressure point.
Every time the cruise control lever is pressed
up 0043 or down 0044the last speed stored is
increased or reduced.
X To adjust the set speed in 5 mph incre-
ments (10 km/h increments):
briefly press
the cruise control lever up 0043or down 0044
beyond the pressure point.
Every time the cruise control lever is pressed
up 0043 or down 0044the last speed stored is
increased or reduced.
i Cruise control is not deactivated if you
depress the accelerator pedal. For example, if
you accelerate briefly to overtake, cruise con-
trol adjusts the vehicle's speed to the last
speed stored after you have finished overtak-
ing. 170
Driving systemsDriving an
d parking

Deactivating cruise control
There are several ways to deactivate cruise con-
trol:
X Briefly press the cruise control lever for-
wards 0043.
or X Brake.
Cruise control is automatically deactivated if: R you engage the electric parking brake
R you are driving at less than 20 mph (30 km/h)
R ESP ®
intervenes or you deactivate ESP ®
R you activate DSR
R you activate the Offroad Plus program (vehi-
cles with the Off-road Engineering Package)
R you shift the transmission to position 005C
while driving
If cruise control is deactivated, you will hear a
warning tone. You will see the Cruise Con‐ Cruise Con‐
trol Off
trol Off message in the multifunction display
for approximately five seconds.
i When you switch off the engine, the last
speed stored is cleared. Active Distance Assist DISTRONIC
General notes Active Distance Assist DISTRONIC regulates the
speed and automatically helps you maintain the
distance from the vehicle detected in front.
Vehicles are detected with the aid of the radar
sensor system. Active Distance Assist
DISTRONIC brakes automatically so that the set
speed is not exceeded.
You must select a lower gear in good time on
long and steep downhill gradients, especially if
the vehicle is laden or towing a trailer. By doing so, you will make use of the braking effect of theengine. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
If Active Distance Assist DISTRONIC detects
that there is a risk of a collision with the vehicle
in front, you will be warned visually and audibly.
Active Distance Assist DISTRONIC cannot pre-
vent a collision without your intervention. An
intermittent warning tone will then sound and
the distance warning lamp will light up in the
instrument cluster. Brake immediately in order to increase the distance to the vehicle in front or
take evasive action provided it is safe to do so.
For Active Distance Assist DISTRONIC to assist you when driving, the radar sensor system must
be operational.
Active Distance Assist DISTRONIC operates in
the speed range between 0 mph (0 km/h) and
120 mph (200 km/h).
Do not use Active Distance Assist DISTRONIC
while driving on roads with steep gradients.
As Active Distance Assist DISTRONIC transmits
radar waves, it can resemble the radar detectors of the responsible authorities. You can refer to
the relevant chapter in the Operator's Manual ifquestions are asked about this.
i USA only:
This device has been approved by the FCC as a "Vehicular Radar System". The radar sensor
is intended for use in an automotive radar
system only. Removing, tampering with, or
altering the device will void any warranties,
and is not permitted by the FCC. Do not tam-
per with, alter, or use in any non-approved
way.
Any unauthorized modification to this device
could void the user's authority to operate the equipment.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause interference,
and
2. This device must accept any interference
received, including interference that may
cause undesired operation of the device.
Do not tamper with, alter or use in any non-
approved way.
Any unauthorized modification to this device
could void the user's authority to operate the equipment. Driving systems
171Driving and parking Z

Important safety notes
G
WARNING
Active Distance Assist DISTRONIC does not
react to:
R people or animals
R stationary objects in the road, e.g. stopped
or parked vehicles
R oncoming vehicles and crossing traffic
As a result, Active Distance Assist DISTRONIC
may neither give warnings nor intervene in
such situations. There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. G
WARNING
Active Distance Assist DISTRONIC cannot
always clearly identify other road users and
complex traffic situations.
In such cases, Active Distance Assist
DISTRONIC can:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate or brake unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, especially if Active Distance Assist
DISTRONIC warns you. G
WARNING
Active Distance Assist DISTRONIC brakes
your vehicle with up to 50% of the maximum
possible deceleration. If this deceleration is
not sufficient, Active Distance Assist
DISTRONIC alerts you with a visual and acous- tic warning. There is a risk of an accident.
Adjust your speed in these cases and main-
tain sufficient distance.
Apply the brakes yourself and/or take evasive
action.
! When Active Distance Assist DISTRONIC or
the HOLD function is activated, the vehicle
brakes automatically in certain situations. To avoid damage to the vehicle, deactivate
Active Distance Assist DISTRONIC and the
HOLD function in the following or similar sit-
uations:
R when towing the vehicle
R in the car wash
Active Distance Assist DISTRONIC:
R Can neither reduce the risk of accident nor
override the laws of physics if you fail to adapt
your driving style.
R Cannot take into account road, weather or
traffic conditions.
R Is only an aid.
You are responsible for the distance to the vehi-
cle in front, for vehicle speed, for braking in good
time and for staying in your lane.
Do not use Active Distance Assist DISTRONIC:
R In road and traffic conditions which do not
allow you to maintain a constant speed, e.g. in
heavy traffic or on winding roads
R On icy or slippery roads; braking or acceler-
ating can cause the drive wheels to lose trac-
tion and the vehicle could then skid
R In poor visibility, e.g. due to fog, heavy rain or
snow
Active Distance Assist DISTRONIC may not
detect narrow vehicles driving in front, e.g.
motorcycles, or vehicles driving in a staggered
formation.
In particular, the detection of obstacles can be
impaired if:
R There is dirt on the sensors or anything else
covering the sensors
R There is snow or heavy rain
R There is interference by other radar sources
R There are strong radar reflections, for exam-
ple in parking garages
If Active Distance Assist DISTRONIC no longer
detects a vehicle in front, Distance Pilot
DISTRONIC may unexpectedly accelerate to the
speed stored.
This speed may:
R Be too high if you are driving in a turning lane
or an exit lane
R Be so high when driving in the right-hand lane
that you overtake vehicles in the left-hand
lane
R Be so high in the left lane that you pass vehi-
cles driving on the right 172
Driving systemsDriving and pa
rking