Problems with fuel and the fuel tank
Problem
Possible causes/consequences and
0050
0050Solutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X Apply the electric parking brake.
X Switch off the engine.
X Remove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
X Open the driver's door.
The vehicle electronics are now in key position 0092. This is the same
as the SmartKey having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry.
X Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds (Y page 135).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for approximately ten seconds
(Y page 135).
X Start the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 77). The SmartKey battery is discharged or nearly discharged.
X Unlock the vehicle using the mechanical key (Y page 79). The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. DEF (BlueTEC vehicles only)
General notes To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent DEF. Adding DEF is one of the tasks per-
formed during maintenance. When the supply of DEF is almost used up, the
Check Additive See Operator's Manual
Check Additive See Operator's Manual
message is shown in the multifunction display.
If you drive the vehicle faster than 10 mph
(16 km/h), the Check Additive See Opera‐ Check Additive See Opera‐
tor's Manual
tor's Manual message goes out after approx-
imately one minute. Refueling
153Driving and parking Z
Emergency braking
The vehicle can also be braked during an emer-
gency by using the electric parking brake.
X While driving, push handle 0043of the electric
parking brake.
The vehicle is braked for as long as the handle of the electric parking brake is pressed. The
longer the electric parking brake handle is
depressed, the greater the braking force.
During braking:
R a warning tone sounds
R the Release
Release Park. Park.Brake
Brakemessage appears
R the red 0049(USA only) or 0024(Canada
only) indicator lamp on the instrument cluster will flash
When the vehicle has been braked to a stand-
still, the electric parking brake is applied. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six weeks, the vehicle may suffer damage as a
result of lack of use.
X Visit a qualified specialist workshop and seek
advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
Plug-in hybrid vehicles: observe the notes on
the high-voltage battery in the separate Opera-
tor's Manual. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication equip-
ment when driving, you may be distracted
from the traffic situation. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate this equipment when the vehicle is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m)per sec-
ond.
Drive sensibly – save fuel Observe the following tips to save fuel:
X The tires should always be inflated to the rec-
ommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers when they are not nee-
ded.
X Warm up the engine at low engine speeds. Driving tips
159Driving and parking Z
Driving with Active Distance Assist
DISTRONIC Pulling away and driving
X If you want to pull away with Active Dis-
tance Assist DISTRONIC: remove your foot
from the brake pedal.
X Briefly pull the cruise control lever towards
you 0085.
or
X Accelerate briefly.
Your vehicle pulls away and adapts its speed
to that of the vehicle in front. If no vehicle is
detected in front, your vehicle accelerates to
the set speed.
The vehicle can also pull away when it is facing
an unidentified obstacle or is driving on a differ-
ent line from another vehicle. The vehicle then
brakes automatically.
If there is no vehicle in front, Active Distance
Assist DISTRONIC operates in the same way as cruise control.
If Active Distance Assist DISTRONIC detects a
slower-moving vehicle in front, it brakes your
vehicle. In this way, the distance you have selec-
ted is maintained.
If Active Distance Assist DISTRONIC detects a
faster-moving vehicle in front, it increases the
driving speed. However, the vehicle is only
accelerated up to the speed you have stored.
Selecting the drive programActive Distance Assist DISTRONIC supports a
sporty driving style if you have selected the
Sport orSport Plus drive program
(Y page 146). Acceleration behind the vehicle in
front or to the set speed is then noticeably more
dynamic. If you have selected the Comfortdrive
program, the vehicle accelerates more gently.
This setting is recommended in stop-and-start
traffic.
Changing lanes If you change to the overtaking lane, Active Dis-
tance Assist DISTRONIC helps you if:
R you are driving faster than 45 mph (70 km/h)
R you switch on the appropriate turn signal
R Active Distance Assist DISTRONIC does not
currently detect a danger of collision
If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupted if
changing lanes takes too long or if the distance between your vehicle and the vehicle in front
becomes too small.
i When you change lanes, Active Distance
Assist DISTRONIC monitors the right lane (in
left-side traffic) or the left lane (in right-side
traffic).
Stopping G
WARNING
If you leave the driver's seat when the vehicle is only being braked by Active Distance Assist
DISTRONIC, it could roll away:
R if there is a malfunction in the system or in
the voltage supply
R if Active Distance Assist DISTRONIC is
deactivated using the cruise control lever,
for example by a vehicle occupant or from
outside the vehicle
R if the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with
R if the battery is disconnected
R if the vehicle is accelerated, e.g. by a vehi-
cle occupant
There is a risk of an accident.
Always deactivate Active Distance Assist
DISTRONIC and secure the vehicle against
rolling away before you leave it.
If Active Distance Assist DISTRONIC detects
that the vehicle in front is stopping, it brakes
your vehicle until it is stationary.
Once your vehicle is stationary, it remains sta-
tionary and you do not need to depress the
brake.
After a time, the electric parking brake secures
the vehicle and relieves the service brake.
Depending on the specified minimum distance,
your vehicle will come to a standstill at a suffi-
cient distance behind the vehicle in front. The
specified minimum distance is set using the
control on the cruise control lever. 174
Driving systemsDriving and pa
rking
shown in red in the multifunction display:
Low‐
Low‐
ering Max. speed 12 mph (20 km/h)
ering Max. speed 12 mph (20 km/h).
i You cannot clear these messages.
You also hear a warning. The vehicle is lowered and offroad level 3 is canceled.
If you continue to increase your speed, the red
message continues to be shown in the multi-
function display. The newly set level is not dis-
played until the vehicle has been set to a level
suitable for the current speed.
Lowering the vehicle If you drive faster than 12 mph (20 km/h) while
the vehicle level is being lowered, you will see
the following message shown in white in the
multifunction display: Lowering Max. speed Lowering Max. speed
20 km/h
20 km/h.
The vehicle is lowered to offroad level 2.
You will see a message in the multifunction dis- play, for example: Lowering
Lowering.
Offroad level 2 is canceled and the vehicle is
lowered to offroad level 1 if you:
R drive at speeds above 50 mph (80 km/h) or
R drive at speeds between 40 mph (64 km/h)
and 50 mph (80 km/h) for longer than
20 seconds
Offroad level 1 is canceled. Depending on the
vehicle's speed and the selected drive program,
the vehicle is automatically lowered to normal
level or low level if you:
R drive at speeds above 70 mph (112 km/h) or
R drive at speeds between 65 mph (105 km/h)
and 70 mph (112 km/h) for longer than
20 seconds HOLD function
General notes The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the driver
having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away. i
Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients or on slippery or loose surfaces. The HOLD
function cannot hold the vehicle on such sur-faces.
Important safety notes G
WARNING
If the vehicle is only braked using the HOLD
function, the vehicle may roll away in the fol-
lowing situations when you leave the vehicle:
R if there is a malfunction in the system or in
the voltage supply
R if the HOLD function is deactivated by
depressing the accelerator pedal or brake
pedal, e.g. by a vehicle occupant
R if the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with or the battery is disconnected
There is a risk of an accident.
Always deactivate the HOLD function and
secure the vehicle against rolling away before
you leave it.
! When Active Distance Assist DISTRONIC or
the HOLD function is activated, the vehicle
brakes automatically in certain situations.
To avoid damage to the vehicle, deactivate
Active Distance Assist DISTRONIC and the
HOLD function in the following or similar sit-
uations:
R when towing the vehicle
R in the car wash
Deactivate the HOLD function (Y page 183).
Activation conditions You can activate the HOLD function if:
R
the vehicle is stationary
R the engine is running or if it has been auto-
matically switched off by the ECO start/stop
function
R the driver's door is closed or your seat belt is
fastened
R the electric parking brake is released 182
Driving systemsDriving and parking
R
that are parallel to the direction of travel and
at least 39.5 in (1.0 m)longer than your vehi-
cle
R that are at right angles to the direction of
travel and at least 39.5 in (1.0 m) wider than
your vehicle
i Note that Active Parking Assist cannot
measure the size of a parking space if it is at
right angles to the direction of travel. You will
need to judge whether your vehicle will fit into the parking space.
When driving at speeds below 19 mph
(30 km/h), you will see parking symbol 0044as a
status indicator in the instrument cluster. When
a parking space has been detected, an arrow
towards the right or the left also appears. By
default, Active Parking Assist only displays park- ing spaces on the front-passenger side. Parking spaces on the driver's side are displayed as
soon as the turn signal on the driver's side is
activated. When parking on the driver's side,
this must remain activated until you confirm the
use of Active Parking Assist by pressing the
0076 button on the multifunction steering
wheel. The system automatically determines
whether the parking space is parallel or at right
angles to the direction of travel.
A parking space is displayed while you are driv- ing past it, and until you are approximately 50 ft
(15 m) away from it.
Parking G
WARNING
If you leave the driver's seat when the vehicle is being braked only by the Active Parking
Assist, it could roll away in the following sit-
uations:
R if there is a malfunction in the system or in
the voltage supply
R if the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with
R if the battery is disconnected
R if the vehicle is accelerated, e.g. by a vehi-
cle occupant
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away. i
If Parking Assist PARKTRONIC detects
obstacles, Active Parking Assist will brake
automatically whilst the vehicle is parking.
You are responsible for braking in good time.
X Stop the vehicle when the parking space sym-
bol shows the desired parking space in the
instrument cluster.
X Shift the transmission to position 005E.
The Start
Start Parking Parking Assist?
Assist?Yes:
Yes:OK
OKNo:
No:
0038 message will appear on the multifunc-
tion display.
X To cancel the procedure: press the0038
button on the multifunction steering wheel or pull away.
or
X To park using Active Parking Assist: press
the 0076 button on the multifunction steering
wheel.
The Parking Parking Assist
Assist Active
ActiveAccelerate
Accelerate
and Brake Observe Surroundings
and Brake Observe Surroundings mes-
sage will appear on the multifunction display.
X Let go of the multifunction steering wheel.
X Back up the vehicle, being ready to brake at all
times. When backing up, drive at a speed
below approximately 6 mph (10 km/h). Oth-
erwise, Active Parking Assist will be canceled.
Active Parking Assist brakes the vehicle to a
standstill when the vehicle approaches the
rear border of the parking space.
Maneuvering may be required in tight parking
spaces.
The Parking Assist Active Select D
Parking Assist Active Select D
Observe Surroundings Observe Surroundings message will appear
on the multifunction display.
X Shift the transmission to position 005Bwhile
the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
The Parking Parking Assist
AssistActive
ActiveAccelerate
Accelerate
and Brake Observe Surroundings
and Brake Observe Surroundings mes-
sage will appear on the multifunction display.
i You will achieve the best results by waiting
for the steering procedure to complete before
pulling away.
X Drive forwards and be ready to brake at all
times.
Active Parking Assist brakes the vehicle to a
standstill.
The Parking Assist Active Select R Parking Assist Active Select R
Observe Surroundings
Observe Surroundings message will appear
on the multifunction display. Driving systems
193Driving and parking Z
X
Clean the ball coupling if it is dirty.
X Stow the ball coupling so that it cannot be
thrown around.
Observe the loading guidelines (Y page 295)
and the safety notes regarding stowage spaces
(Y page 295).
Information on cleaning and care of the trailer
tow hitch (Y page 331). Trailer power supply
! Accessories with a maximum power con-
sumption of 180 W can be connected to the
permanent power supply.
You must not charge a trailer battery using the
power supply.
The trailer socket of your vehicle is equipped at
the factory with a permanent power supply.
The permanent power supply is supplied via
trailer socket pin 4.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
A qualified specialist workshop can provide
more information about installing the trailer
electrics. Bicycle rack
General notes
Trailer tow hitch (example with additional
guide pin) Depending on the bicycle rack's design, you can
transport up to four bicycles on it:
R When attached by clamping onto ball cou-
pling 0043, the maximum payload is 75 kg. You
can transport up to three bicycles.
R When attached to ball coupling 0043and also
guide pin 0044, the maximum payload is 100 kg.
You can transport up to three bicycles.
The payload is calculated from the weight of the
bicycle rack and the load of the bicycle rack.
To transport bicycles with a gross weight
between 75 kg and 100 kg, use only bicycle
racks with additional anchorage on guide pin 0044. Important safety notes
G
WARNING
The bicycle rack can detach from the vehicle if
you
R exceed the permissible payload of the
trailer tow hitch
R use the bicycle rack incorrectly
R attach the bicycle rack to the ball coupling
beneath the ball head
There is a risk of an accident.
For your safety and that of other road users,
observe the following:
R Always observe the permissible payload of
the trailer tow hitch.
R Use the bicycle rack only to transport bicy-
cles.
R Always attach the bicycle rack correctly by
clamping onto the ball head and, if possible, to the guide pin on the ball coupling as well.
R To transport four bicycles, always use bicy-
cle racks with additional support on the ball
coupling's guide pin.
R Use only bicycle racks approved by
Mercedes-Benz.
R Always comply with the bicycle rack's oper-
ating manual.
! Using unsuitable bicycle racks or using
them incorrectly can cause damage to and
fractures in the trailer tow hitch. 226
Bicycle rackDriving and parking
Display messages
Possible causes/consequences and
0050
0050Solutions The yellow
0024warning lamp lights up. The red 0049(USA only)
or 0024 (Canada only) indicator lamp flashes for about ten seconds
after the electric parking brake has been applied or released. It then
goes out or remains lit.
The electric parking brake is malfunctioning.
X Switch off the ignition and turn it back on.
X Apply the electric parking brake.
If it is not possible to apply the electric parking brake:
X Shift the transmission to position 005D.
X Visit a qualified specialist workshop.
If it is not possible to release the electric parking brake:
X Release the electric parking brake automatically (Y page 157).
If the electric parking brake still cannot be released:
X Consult a qualified specialist workshop. The yellow
0024warning lamp lights up. If you manually apply or
release the electric parking brake, the red 0049(USA only) or 0024
(Canada only) indicator lamp flashes.
The electric parking brake is malfunctioning. It is not possible to apply
the electric parking brake manually.
X Shift the transmission to position 005D.
X Visit a qualified specialist workshop. 0049
(USA
only) 0024 (Canada
only)
Parking Brake Inop‐ Parking Brake Inop‐
erative erative The yellow
0024warning lamp lights up. The red 0049(USA only)
or 0024 (Canada only) indicator lamp flashes for about ten seconds
after the electric parking brake has been applied or released. It then
goes out or remains lit.
The electric parking brake is malfunctioning, e.g. because of over-
voltage or undervoltage.
X Remove the cause for the overvoltage or undervoltage, e.g. by
charging the battery or restarting the engine.
X Apply or release the electric parking brake.
If it remains impossible to apply or release the electric parking brake:
X Switch off the ignition and turn it back on.
X Apply or release the electric parking brake.
If the electric parking brake still cannot be released: X Consult a qualified specialist workshop.
If the electric parking brake still cannot be applied:
X Visit a qualified specialist workshop. Display
messages
249On-board computer and displays Z
Display messages
Possible causes/consequences and
0050
0050Solutions 00AC
Coolant Too Hot Coolant Too Hot
Stop Vehicle Turn Stop Vehicle Turn
Engine Off Engine Off The coolant is too hot.
A warning tone also sounds.
G WARNING
Do not drive when your engine is overheated. This can cause some
fluids which may have leaked into the engine compartment to catch
fire.
Steam from the overheated engine can also cause serious burns which can occur just by opening the hood.
There is a risk of injury.
X Pull over and stop the vehicle safely and switch off the engine, pay-
ing attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 156).
X Wait until the engine has cooled down.
X Make sure that the air supply to the engine radiator is not blocked,
e.g. by snow, slush or ice.
X Do not start the engine again until the display message goes out and
the coolant temperature is below 248 ‡ (120 †). Otherwise, the
engine could be damaged.
X Pay attention to the coolant temperature gauge.
If the temperature increases again: X Visit a qualified specialist workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 248 ‡ (120 †). 003D
See Operator's Man‐ See Operator's Man‐
ual ual The battery is not being charged.
A warning tone also sounds.
Possible causes are:
R a defective alternator
R a torn poly-V-belt
R a malfunction in the electronics
! Do not continue driving. The engine could otherwise overheat.
X Pull over and stop the vehicle safely and switch off the engine, pay-
ing attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 156).
X Consult a qualified specialist workshop. 258
Display
messagesOn-board computer and displays