2019 MERCEDES-BENZ GLE SUV automatic transmission

Comfort drive program
The
Comfort drive program has the following
characteristics:
R comfort-oriented engine and transmission
settings.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
R the vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully.
R the automatic transmission shifting up
sooner. This results in the vehicle being driven
at lower engine speeds and the wheels being less likely to spin.
Sport drive program The
Sport drive program has the following char-
acteristics:
R sporty engine and transmission settings.
R the automatic transmission shifts up later.
The fuel consumption possibly being higher
as a result of the later automatic transmission
shift points.
R the suspension exhibits sporty damping (vehi-
cles with AIRMATIC).
Drive program Sport Plus (Mercedes-
AMG vehicles) The
Sport Plus drive program has the following
characteristics:
R the vehicle exhibits particularly sporty driving
characteristics.
R the vehicle pulls away in first gear.
R the automatic transmission shifts up later.
The fuel consumption possibly being higher
as a result of the later automatic transmission
shift points.
R the suspension exhibits particularly firm
springing and damping settings (vehicles with AIRMATIC).
R the ECO start/stop function is deactivated, it
can, however, be activated again using the
ECO button (Y page 140). Individual drive program In the
Individual drive program, the following
properties of the drive program can be selected:
R the drive (engine and transmission manage-
ment)
R the transmission
R the suspension (vehicles with AIRMATIC)
R all vehicles (except Mercedes-AMG vehicles):
the steering
To select the gears in the Individualdrive pro-
gram permanently using the steering wheel pad- dle shifters, select the permanent manual gear-
shift program.
Information about configuring the Individual
drive program with the multimedia system can
be found in the Digital Operator's Manual. Manual gear shifting
General notes You can change gear yourself using the steering
wheel paddle shifters. The transmission must be
in position 005Bto do this.
Depending on which steering wheel paddle
shifter is pulled, the automatic transmission
immediately shifts into the next gear down or
up, if permitted.
To use manual shifting, you have two options:
R temporary setting
R permanent setting
If you activate manual gearshifting, the current
gear appears in the multifunction display
instead of transmission position 005B.
If manual gearshifting is deactivated, the gears
will be selected automatically. Automatic transmission
147Driving and parking Z

Temporary setting
X
To activate: shift the DIRECT SELECT lever to
position 005B.
X Pull steering wheel paddle shifter 0043or0044.
The temporary setting is active for a certain
amount of time. Under certain conditions, the
minimum amount of time is extended, e.g. in the
case of lateral acceleration, during overrun
mode or when driving on steep terrain.
X To deactivate: pull steering wheel paddle
shifter 0044and hold it in place.
or
X Use the DIRECT SELECT lever to switch the
transmission position.
or X Use the DYNAMIC SELECT controller to
change the drive program.
Permanent setting (all vehicles except
Mercedes-AMG vehicles) X
To activate: shift the DIRECT SELECT lever to
position 005B.
X Press button 0043. X
To deactivate: press button0043.
or
X Use the DYNAMIC SELECT controller to
change the drive program.
Permanent setting (Mercedes-AMG
vehicles) X
To activate: shift the DIRECT SELECT lever to
position 005B.
X Press button 0043.
Indicator lamp 0044lights up.
X To deactivate: press button0043.
or X Use the DYNAMIC SELECT controller to
switch to the Individualdrive program.
Indicator lamp 0044goes out.
Shifting gears !
Mercedes-AMG vehicles:
the automatic
transmission does not shift up automatically
even when the engine limiting speed for the
current gear is reached. When the engine lim- iting speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage. 148
Automatic transmissionDriving an
d parking

X
To shift up: pull steering wheel paddle
shifter 0044.
The automatic transmission shifts up to the
next gear.
All vehicles (except Mercedes-AMG vehi-
cles): if the maximum engine speed in the
gear currently engaged is reached and you
continue to accelerate, the automatic trans-
mission automatically shifts up to prevent
engine damage.
X To shift down: pull steering wheel paddle
shifter 0043.
The automatic transmission shifts down to
the next gear.
Automatic down shifting occurs when coast-
ing.
If the engine were to exceed the maximum
engine speed when shifting down, the auto-
matic transmission protects against engine
damage by not shifting down.
Shift recommendation The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display.
X When the corresponding gearshift recom-
mendation 0043appears in the multifunction display of the instrument cluster, shift to rec-
ommended gear 0044.
Upshifting (Mercedes-AMG vehicles) !
In manual mode, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed for the current
gear is reached. When the engine limiting
speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage. 0043
Gear indicator
0044 Upshift indicator
Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display. X When the UP UPmessage appears in the multi-
function display, pull on the right-hand steer- ing wheel paddle shifter.
Kickdown Mercedes-AMG vehicles:
kickdown is only
possible in the temporary setting.
X For maximum acceleration, depress the
accelerator pedal beyond the pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
X Shift back up once the desired speed is
reached.
During kickdown, you cannot shift gears using
the steering wheel paddle shifters.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving. Automatic transmission
149Driving and parking Z

Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. 7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
If 005B is selected, the transmission shifts to secondgear; if005Eis
selected, the transmission shifts to reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. 9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears, or the transmission is in
position 005C.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system. !
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the auxiliary heating. 150
RefuelingDriving and parking

overfilling. DEF may leak if overfilled. Mercedes-
Benz offers a special disposable hose with over-
fill protection. You can obtain this from any
authorized Mercedes-Benz Center. DEF is avail- able in a variety of containers and receptacles.
Only use the disposable hose with the
Mercedes-Benz DEF refill canisters.
DEF refill bottle !
Only screw on the DEF refill bottle hand-
tight. Otherwise, the thread of the DEF refill
bottle could be damaged and DEF could leak
out. X
Unscrew the protective cap from DEF refill
bottle 0043.
X Place DEF refill bottle 0043on the filler neck as
shown and screw it on clockwise until hand-
tight.
X Press DEF refill bottle 0043towards the filler
neck.
The DEF tank is filled. This may take up to one
minute.
i When DEF refill bottle
0043is no longer
pressed, filling stops and the bottle may be
taken off again after being only partially emp-
tied.
X Release DEF refill bottle 0043.
X Turn DEF refill bottle 0043counter-clockwise
and remove it.
X Screw the protective cap onto DEF refill bot-
tle 0043 again.
DEF refill bottles are available at many gas sta-
tions or at a qualified specialist workshop. Refill
bottles without a threaded cap do not provide
overfill protection. DEF may leak if overfilled.
Mercedes Benz offers special refill bottles with a threaded seal. These are available at any author-
ized Mercedes-Benz Center. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied
R the transmission must be in position 005Dand
the SmartKey must be removed from the igni- tion lock
R the front wheels must be turned towards the
curb on steep uphill or downhill gradients
R the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients 156
ParkingDriving and parking

Switching off the engine
G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
X Apply the electric parking brake.
X Shift the transmission to position 005D.
X With the SmartKey: turn the SmartKey to
position 0092in the ignition lock and remove it.
The immobilizer is activated.
X With KEYLESS-GO:
Press the Start/Stop button (Y page 135)
The engine stops and all the indicator lamps in the instrument cluster go out.
If you switch the engine off with the transmis-
sion in position 005Eor005B, the automatic trans-
mission shifts to 005Cautomatically.
If you then open the driver's or front-passenger
door, the automatic transmission shifts to 005D
automatically.
If you want the automatic transmission to
remain in neutral 005C, e.g. when having the vehi-
cle cleaned in an automatic, tow-through car
wash:
X Vehicles with a SmartKey: switch on the
ignition.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock.
X Insert the SmartKey into the ignition lock.
X Switch on the ignition.
X All vehicles: depress the brake pedal and
keep it depressed.
X Engage neutral 005C.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the SmartKey
in the ignition lock.
i The engine can be switched off in an emer-
gency while the vehicle is in motion by press-
ing and holding the Start/Stop button for
three seconds. Electric parking brake
General notes G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away.
X Shift the automatic transmission to position
005D.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
i The electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard while this is occurring are normal. Parking
157Driving and parking Z

Applying or releasing manually
X
To engage: push handle 0043.
When the electric parking brake is engaged,
the 0049 (USA only) or 0024(Canada only)
red indicator lamp lights up in the instrument
cluster.
i The electric parking brake can also be
applied when the SmartKey is removed.
X To release: pull handle0043.
The red 0049(USA only) or 0024(Canada
only) indicator lamp in the instrument cluster goes out.
i The electric parking brake can only be
released:
R when the SmartKey is in position 0047in the
ignition lock (Y page 135) or
R if the ignition was switched on using the
Start/Stop button
To ensure that you do not roll backwards when
pulling away on an uphill slope, engage the elec-
tric parking brake (Y page 138).
Applying automatically The electric parking brake is automatically
applied when the transmission is in position 005D
and
R the engine is switched off or
R the driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being automatically applied, pull handle 0043.The electric parking brake is also applied auto-
matically if:
R Active Distance Assist DISTRONIC brings the
vehicle to a standstill or
R the HOLD function is keeping the vehicle sta-
tionary
R Active Parking Assist or the Parking Package
with rear view camera is keeping the vehicle
stationary
In addition, at least one of the following condi-
tions must be fulfilled:
R the engine is switched off
R the driver is not wearing a seat belt and the
driver's door is opened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red 0049(USA only) or 0024(Canada only)
indicator lamp in the instrument cluster lights
up.
The electric parking brake is not automatically
applied if the engine is switched off by the ECO
start/stop function.
Releasing automatically The electric parking brake is released automat-
ically when all of the following conditions are
fulfilled:
R The engine is running.
R The seat belt tongue is engaged in the belt
buckle.
R The transmission is in position 005Bor005E and
you depress the accelerator pedal or, on a
level surface, you shift from transmission
position 005Dto005B or005E.
R If the transmission is in position 005E, the trunk
lid must be closed.
If the seat belt tongue is not engaged in the seat belt buckle, the following conditions must be
fulfilled:
R The driver's door is closed.
R You are shifting from transmission position
005D or have previously driven at speeds
greater than 2 mph (3 km/h).
R If the transmission is in position 005E, the trunk
lid must be closed.
When the electric parking brake is released,
the 0024 indicator lamp goes out in the instru-
ment cluster. 158
ParkingDriving and parking

parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals. To do so,
depress the brake pedal firmly when driving at a high speed. This improves the grip of the brake
pads.
You can find a description of Brake Assist (BAS)
on (Y page 67) or of BAS PLUS on (Y page 72).
Mercedes-Benz recommends that you only have
brake pads/linings installed on your vehicle
which have been approved for Mercedes-Benz
vehicles or which correspond to an equivalent
quality standard. Brake pads/linings which have not been approved for Mercedes-Benz vehicles
or which are not of an equivalent quality could
affect your vehicle's operating safety.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for your vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
High-performance brake system
(Mercedes-AMG vehicles) The high-performance brake system is designed
for heavy loads. This may lead to noise when
braking. This will depend on:
R Speed
R Braking force
R Environmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake system, such as the brake pads/linings or brake discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An
aggressive driving style will lead to high wear. You can obtain further information about this
from your authorized Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal. Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the 0026brake
wear warning lamp in the instrument cluster and
note any brake status messages in the multi-
function display. Especially for high perform-
ance driving, it is important to maintain and have
the brake system checked regularly. Driving on wet roads
Hydroplaning If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if:
R you drive at low speeds
R the tires have adequate tread depth
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
R lower your speed
R avoid ruts
R avoid sudden steering movements
R brake carefully
Driving on flooded roads !
Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water could enter the vehicle interior
or engine compartment. It can then damage
the engine's or automatic transmission's
electronic components. It can also be sucked
in by the engine's air intake connection and
cause engine damage.
i Vehicles with the AIRMATIC Package:
select the raised vehicle level before driving
through a body of water. Driving tips
163Driving and parking Z