Favorites button
You can assign predefined functions using the
007D favorites button and call them up by press-
ing the button (Y page 266). Favorites
Calling up and exiting favorites X
To call up: press the007Dbutton on the con-
troller.
X Select a favorite, e.g. Vehicle
Vehicle.
The favorites are displayed.
X To exit: press the 007Dbutton again.
Adding favorites Adding predefined favorites
X
Press the 007Dbutton.
X COMAND: slide6the controller.
X Audio 20: slide5or6 the controller.
The menu bar is displayed.
X Select Reassign
Reassign.
The categories are displayed.
X Select a category.
The favorites are displayed.
X Select a favorite.
X COMAND: to add the favorite to the desired
position, turn and press the controller.
If a favorite has already been added at this
position, it will be overwritten.
X Audio 20: to add the favorite to the desired
position, turn, slide 5or6 and press the
controller.
If a favorite has already been added at this
position, it will be overwritten.
Adding your own favorites
You can add climate control as a favorite, for
example.
X Select Vehicle
Vehicle007BVehicle Settings Vehicle Settings.
X Press and hold the 007Dbutton until the
favorites are displayed.
X Add a favorite to the desired position.
If a favorite has already been added at this
position, it will be overwritten. Navigation mode
Important safety notes G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle when driving, you may be distracted from
the traffic situation. You could also lose con-
trol of the vehicle. There is a risk of an acci-
dent.
Only operate this equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the country in which you are currently driving whenoperating the navigation system.
General notes Among other things, correct functioning of the
navigation system depends on GPS reception. In
certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunnels or
parking garages.
Audio 20 is equipped with Garmin ®
MAP PILOT
(see the manufacturer's operating instructions).
The Garmin ®
MAP PILOT operating instructions
are stored on the SD card as a PDF file. The SD card box contains a quick guide.
The following descriptions apply to navigation
with COMAND. Further information can be
found in the Digital Operator's Manual.
Selecting a route type and route options Multimedia system:
X Select Navi Navi007BNavigation Navigation.
The map shows the vehicle's current position.
X Slide 6the controller.
X Select Options
Options007BRoute Settings Route Settings.
Notes for route types:
R Eco Route
Eco Route
R Dynamic Traffic Route
Dynamic Traffic Route 266
Operating systemMultimedia system
Traffic reports on the route for the route guid-
ance are taken into account (not available in
all countries).
R Dynamic TRF. Route After Request Dynamic TRF. Route After Request
You can decide whether or not current traffic
reports should be included in the route cal-
culation (not available in all countries).
R Calculate Alternative Routes
Calculate Alternative Routes
Different routes are being calculated. In order to do so, instead of Start Start, select the menu
item Continue
Continue.
X To avoid/use route options: selectAvoid
Avoid
Options
Options.
X Select a route option.
Notes for route options:
R Use Toll Roads
Use Toll Roads
The route calculation includes roads which
require you to pay a usage fee (toll).
R Number of Occupants in the Vehicle: Number of Occupants in the Vehicle:
(only available in the USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address Multimedia system:
X Select Navi Navi007BNavigation Navigation.
The map shows the vehicle's current position.
X Slide 6the controller.
X Select Destination
Destination 007BAddress EntryAddress Entry.
Enter an address, e.g. as follows:
R city or ZIP code, street, house number
R state/province, city or ZIP code
R city or ZIP code, center
R street, city or ZIP code, intersection
X Select City
City.
The city in which the vehicle is currently loca-
ted (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out.
X Enter the city.
The 0043symbol: the location is contained on
the digital map multiple times.
X To switch to the list: slide5the control-
ler. X
Select the location.
If available, the ZIP code is shown. If there are
different ZIP codes available for the location,
the corresponding digits are displayed with an
X
X.
X Enter the street and house number.
The address is in the menu.
Further options for destination entry:
R search for a keyword
The keyword search finds destinations using
fragments of words.
R select the last destination
R select a contact
R select a POI
You can search for a POI by location, name or
telephone number.
R select destination on the map
R enter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina-
tions.
R select destinations from Mercedes-Benz
Apps
R select geo-coordinates
Calculating the route Prerequisite: the address has been entered and
is in the menu.
X Select Start StartorContinue
Continue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish to end the current route guidance.
X Select Cancel Active Route Guidance
Cancel Active Route Guidance or
Set as Intermediate Destination Set as Intermediate Destination .
Cancel Active Route Guidance
Cancel Active Route Guidance cancels
the current route guidance and starts route
calculation to the new destination.
Set as Intermediate Destination Set as Intermediate Destination adds
the new destination in addition to the existing
destination and opens the intermediate des-
tinations list. Operating system
267Multimedia system Z
Connecting a mobile phone
(COMAND)
Requirements For telephony via the Bluetooth
®
interface, you
require a Bluetooth ®
-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above.
Multimedia system:
X Select Vehicle Vehicle007BSystem Set‐ System Set‐
tings
tings007B Activate Bluetooth
Activate Bluetooth .
X Activate Bluetooth ®
0073.
Mobile phone:
X Activate Bluetooth ®
and, if necessary, Blue-
tooth ®
visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth ®
device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP (Phone
Book Access Profile) and MAP (Message
Access Profile) Bluetooth ®
profiles, the follow-
ing information will be transmitted after you
connect:
R Phone book
R Call lists
R Text messages and e-mail
i Further information on suitable mobile
phones can be found at: http://
www.mercedes-benz.com/connect
i In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372 ).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searching for and authorizing (connect-
ing) a mobile phone Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author- ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the manufacturer's operating instructions).
Only one mobile phone can be connected to the
multimedia system at any one time.
Searching for a mobile phone
Multimedia system:
X Select Tel/ Tel/00A7007BConn. Conn.
Device
Device007BSearch for Phones Search for Phones007BStart Start
Search
Search.
The available mobile phones are displayed.
Symbols in the device list Sym-
bol Explanation
00D3
New mobile phone found, not yet
authorized.
00DC
Mobile phone is authorized, but is
not connected.
Connecting a mobile phone
Authorization using Secure Simple Pairing:
X Select mobile phone.
A code is displayed in the multimedia system
and on the mobile phone.
X If codes match: selectYes
Yes on the multimedia
system.
X Confirm code on the mobile phone. Depend-
ing on the mobile phone used, confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth ®
profiles. The
prompt to confirm may take up to two
minutes to be displayed (see the manufactur-
er's operating instructions).
X If the codes are different: selectNo Noon the
multimedia system.
The process is canceled.
Repeat authorization. 268
Operating systemMultimedia system
Authorization by entering a passkey (passcode):
X Select the Bluetooth ®
name of the mobile
phone.
The input menu for the passkey is displayed.
X Choose a one to sixteen-digit number combi-
nation as a passkey.
X Enter the passkey on the multimedia system.
X Press 0054to confirm.
X Enter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth ®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man- ufacturer's operating instructions). Connecting a mobile phone (Audio 20)
Requirements For telephony via the Bluetooth
®
interface, you
require at least one Bluetooth ®
-capable mobile
phone depending on use of one-telephone
mode ortwo-telephone mode. The mobile
phone must support Hands-Free Profile 1.0 or
above.
In two-telephone mode you can use all the
functions of the multimedia system with the
main telephone. With the additional tele-
phone , you can receive incoming calls.
Multimedia system:
X Select Vehicle
Vehicle007BSystem Set‐ System Set‐
tings tings007B Activate Bluetooth
Activate Bluetooth .
X Activate Bluetooth ®
0073.
Mobile phone:
X Activate Bluetooth ®
and, if necessary, Blue-
tooth ®
visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth ®
device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions). If the mobile phone supports the PBAP (P
hone
Book Access Profile) and MAP (Message
Access Profile) Bluetooth ®
profiles, the follow-
ing information is transmitted after you connect
the main telephone:
R Phone book
R Call lists
R Text messages and e-mail
i Further information on suitable mobile
phones can be found at: http://
www.mercedes-benz.com/connect
i In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-010 0.
Searching for and authorizing (connect- ing) a mobile phone Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author- ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the manufacturer's operating instructions).
Searching for a mobile phone
Multimedia system:
X Select Tel/ Tel/00A7007BConn. Device Conn. Device007BCon‐ Con‐
nect New Device
nect New Device.
X Select Connect via Vehicle
Connect via Vehicle.
X Select mobile phone.
Connecting a mobile phone X One-telephone mode: selectConnect as
Connect as
New Main Phone
New Main Phone.
X Two-telephone mode: selectConnect as
Connect as
Additional Phone
Additional Phone when a mobile phone is
already connected. Operating system
269Multimedia system Z
X
Authorization using Secure Simple Pair-
ing:
A code is displayed in the multimedia system
and on the mobile phone.
X Confirm code on the mobile phone. Depend-
ing on the mobile phone used, confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth ®
profiles. The
prompt to confirm may take up to two
minutes to be displayed (see the manufactur-
er's operating instructions).
X If the codes are different: select No
No on the
multimedia system.
The process is canceled.
Repeat authorization.
or X Authorization by entering a passkey
(passcode):
enter any one- to sixteen-digit
number sequence which you have chosen
yourself into the passkey input menu.
X Press 0054to confirm.
X Enter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth ®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man- ufacturer's operating instructions).
Symbols in the device manager The symbols are shown in color depending on
their use. Symbol Explanation
Mobile phone connected to the
multimedia system
Main telephone with full range of
functions
Additional telephone for incoming
calls in two telephone mode Media mode
General notes If you wish to play external media sources, the
appropriate media mode must already be turned
on. Further information on media mode (see the Digital Operator's Manual). The following external media sources can be
used:
R Apple ®
devices (e.g. iPhone ®
)
R USB devices (e.g. USB stick, MP3 player)
(Y page 271)
R CD
R DVD (COMAND)
R SD cards
R Via devices connected by Bluetooth ®
i Information on single CD/DVD drive or DVD
changer (see the Digital Operator's Manual).
Selecting using the device list Multimedia system:
X Select Media Media007B Devices
Devices.
The available media sources will be shown.
The 003Bdot indicates the current setting.
X Select the media source.
Playable files are played.
Inserting/removing an SD card Important safety notes
G
WARNING
SD cards are small parts. They can be swal-
lowed and cause choking. This poses an
increased risk of injury or even fatal injury.
Keep the SD card out of the reach of children. If a SD card is swallowed, seek medical atten-
tion immediately.
! If the SD card is no longer in use, you should
take it out and remove it from the vehicle.
High temperatures can damage the card.
Inserting an SD card
The SD card slot is located on the control panel. X Insert the SD card into the SD card slot until
the SD card engages. The side with the con-
tacts must face down.
Removing an SD card X Press the SD card.
The SD card is ejected.
X Remove the SD card. 270
Operating systemMultimedia system
Connecting USB devices
X
Connect the USB device to the USB port.
There are two USB ports in the stowage space under the armrest.
X Select the media source (Y page 270).
CD/DVD drive and AUX jacks (Rear Seat
Entertainment System) 0043
Disc slot
0044 AUX, right-hand (R) jack for audio signal
(red)
0087 AUX, left-hand (L) jack for audio signal
(white)
0085 AUX, video (V) jack (yellow)
0083 Disc eject button
The AUX jacks shown are for the AUX drive.
Identical jacks can be found on the right-hand
side of the rear-passenger compartment
screens (AUX display). Operating system
271Multimedia system Z
The system offers various services, e.g.:
R Automatic and manual emergency call
R Roadside Assistance call
R Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
R The indicator lamp in the SOS button does not
come on during the system self-test.
R The indicator lamp in the 0052Roadside
Assistance call button does not light up dur-
ing self-diagnosis of the system.
R The indicator lamp in the 00D9Info call button
does not light up during the system self-diag-
nosis.
R The indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
- SOS button
- 0052 Roadside Assistance call button
- 00D9 Info call button
R The Inoperative
Inoperative or theService Not Service Not
Activated
Activated message appears in the multi-
function display after the system self-diagno- sis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest author- ized Mercedes-Benz Center or call the following
telephone assistance services:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007. Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
R you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly whendark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Y page 285).
The emergency call is triggered automatically if
an air bag is deployed or an Emergency Ten-
sioning Device is triggered. You cannot end an
automatically triggered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call Connecting Call message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call Call
Connected
Connected message appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
R Current location of the vehicle (as determined
by the GPS system)
R Vehicle identification number
R Information on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab- 286
FeaturesStowage and features
lished between the Customer Assistance Center
and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
R If there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
R If the relevant mobile phone network is not
available, no emergency call can be initiated.
The indicator lamp in the SOS button flashes
continuously.
No voice connection can be established to the
Mercedes-Benz Customer Assistance Center.
The Call Call Failed
Failed message appears on the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call X
To initiate an emergency call manually:
press cover 0043briefly to open.
X Press and hold the SOS button for at least one
second 0044.
The indicator lamp in SOS button 0044flashes
until the emergency call is concluded.
X Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
X After the emergency call, close cover 0043.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button 0044, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by other means. Breakdown assistance call button
X
To call: press Roadside Assistance but-
ton 0043.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button 0043flashes while the call is active. The
Connecting Call Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call Call
Connected Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(Y page 290).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair work and/or towing. Features
287Stowage and features Z