2019 MERCEDES-BENZ GLE COUPE ESP

You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
R the 0052 indicator lamp for the Roadside
Assistance call button is flashing continu-
ously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed Call Failed message appears in the mul-
tifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call.
Info call button X
To call: press Info call button 0043.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button 0043
flashes while the connection is being made.
The Connecting Call
Connecting Call message appears in
the multifunction display. The audio output is muted.
If a connection can be established, the Call Call
Connected
Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv- ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at
http://www.mbusa.com.
The system was unable to initiate an Info call if:
R the indicator lamp in the 00D9Info call button
is flashing continuously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center has been estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
Call Failed message appears in the mul-
tifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call.
Call priority When service calls are active, e.g. Roadside
Assistance or Info calls, an emergency call can
still be initiated. In this case, an emergency call
will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
R the 0076 button on the multifunction steering
wheel
R the corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted. 288
FeaturesStowage and features

The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone, do so only when the vehicle is stationary and in
a safe location.
Downloading destinations in COMAND Downloading destinations
Downloading destinations gives you access to a database with over 15 million points of interest(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to the address entered.
X SelectYes Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No Nothe address can be stored in
the address book.
The destination download function is available
if: R the vehicle is equipped with a navigation sys-
tem.
R the relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance This service is part of the mbrace PLUS Packageand cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route section. Search and Send General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system. Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a service for entering desti-
nations in the navigation system. A destination
address which is found on Google Maps ®
can be
transferred via mbrace directly to your vehicle's navigation system.
Specifying and sending the destination
address
X Go to the website http://maps.google.com
and enter a destination address into the entry
field.
X To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select "Send to vehicle" and then
"Mercedes-Benz", the destination address
will be sent to your vehicle.
X When the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
X Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
X Turn the SmartKey to position 0048in the igni-
tion lock (Y page 127).
The transmitted destination address is loaded into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started.
X SelectYes Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
No the address can be stored in
the address book. Features
289Stowage and features Z

Programming
Programming the buttons
Pay attention to the "Important safety notes"
(Y page 292). Garage door remote control
0083is not included
with the integrated garage door opener.
X Turn the SmartKey to position 0048in the igni-
tion lock (Y page 127).
X Select one of buttons 0044to0085 to use to con-
trol the garage door drive.
X To start programming mode: press and
hold one of buttons 0044to0085 on the integrated
garage door opener.
The garage door opener is now in program-
ming mode. After a short time, indicator
lamp 0043lights up yellow.
Indicator lamp 0043lights up yellow as soon as
button 0044,0087or0085 is stored for the first time.
If the selected button has already been pro-
gramed, indicator lamp 0043will only light up
yellow after ten seconds have elapsed.
X Release button 0044,0087or0085. Indicator
lamp 0043flashes yellow.
X To program the remote control: point
garage door remote control 0083towards but-
tons 0044to0085 on the rear-view mirror at a dis-
tance of 2 to 8 in (5 to 20 cm).
X Press and hold button 0084on remote control
0083 until indicator lamp 0043lights up green.
When indicator lamp 0043lights up green: pro-
gramming is finished.
When indicator lamp 0043flashes green: pro-
gramming was successful. The next step is to synchronize the rolling code (Y page 293).
X Release button 0084on remote control 0083for
the garage door drive system.
If indicator lamp 0043lights up red: repeat the
programming procedure for the correspond-
ing button on the rear-view mirror. When doing so, vary the distance between remote
control
0083and the rear-view mirror.
The required distance between remote con-
trol 0083and the integrated garage door opener
depends on the garage door drive system.
Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(Y page 292).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you will
need to use the programming button on the door
drive control panel. The programming button
may be located in different places depending on the manufacturer. It is usually located on the
door drive unit on the garage ceiling.
Familiarize yourself with the garage door drive
operating instructions, e.g. under "Program-
ming additional remote controls", before carry-
ing out the following steps.
Your vehicle must be within reach of the garage
door or gate opener drive. Make sure that nei-
ther your vehicle nor any persons/objects are
present within the sweep of the door or gate.
X Turn the SmartKey to position 0048in the igni-
tion lock (Y page 127).
X Get out of the vehicle.
X Press the programming button on the door
drive unit.
You now have 30 seconds to initiate the next
step.
X Get into the vehicle.
X Press previously programed button 0044,0087
or 0085 on the integrated garage door opener
repeatedly until the door closes.
The rolling code synchronization is then com- plete.
Notes on programming the remote con-
trol
Canadian radio frequency laws require a "break" (or interruption) of the transmission signals
after broadcasting for a few seconds. Therefore,
these signals may not last long enough for the
integrated garage door opener. The signal is not recognized during programming. Comparable Features
293Stowage and features Z

with Canadian law, some U.S. garage door open-
ers also feature a "break".
Proceed as follows:
R if you live in Canada.
R if you have difficulties programming the
garage door opener (regardless of where you
live) when following the programming steps. X
Press and hold one of buttons 0044to0085 on the
integrated garage door opener.
After a short time, indicator lamp 0043lights up
yellow.
X Release the button.
Indicator lamp 0043flashes yellow.
X Press button 0084of garage door remote con-
trol 0083for two seconds, then release it for two
seconds.
X Press button 0084again for two seconds.
X Repeat this sequence on button 0084of remote
control 0083until indicator lamp 0043lights up
green.
When indicator lamp 0043lights up green: pro-
gramming is finished.
When indicator lamp 0043flashes green: pro-
gramming was successful. The next step is to
synchronize the rolling code.
X Release button 0084of remote control 0083of the
garage door drive.
When indicator lamp 0043lights up red: repeat
the programming process for the correspond- ing button on the rear-view mirror. When
doing so, vary the distance between remote
control 0083and the rear-view mirror.
The required distance between remote con-
trol 0083and the integrated garage door opener
depends on the garage door drive system.
Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position. Problems when programming
If you are experiencing problems programming
the integrated garage door opener on the rear-
view mirror, take note of the following instruc-
tions:
R Check the transmitter frequency used by
garage door drive remote control 0083and
whether it is supported. The transmitter fre-
quency can usually be found on the back of
remote control 0083for the garage door drive.
The integrated garage door opener is com-
patible with devices that have units which
operate in the frequency range of 280 to
433 MHz.
R Replace the batteries in garage door remote
control 0083. This increases the likelihood that
garage door remote control 0083will transmit a
strong and precise signal to the integrated
garage door opener.
R When programming, hold remote control 0083
at varying distances and angles from but-
tons 0044to0085 which you are programming. Try
various angles at a distance between 2and
8 inches (5to 20 cm) or at the same angle but at varying distances.
R If a further remote control 0083is available for
the same garage door drive, repeat the same
programming steps with this remote control
0083. Before performing these steps, make sure
that new batteries have been installed in
garage door drive remote control 0083.
R Remember that some remote controls trans-
mit for a limited time only. The indicator lamp
on the remote control will go out. Press but-
ton 0084on remote control 0083again before
transmission ends.
R Align the antenna cable of the garage door
opener unit. This can improve signal recep-
tion/transmission. 294
FeaturesStowage and features

Opening/closing the garage door
After it has been programmed, the integrated
garage door opener performs the function of the
garage door system remote control. Please also
read the operating instructions for the garage
door system.
X Turn the SmartKey to position 0048in the igni-
tion lock (Y page 127).
X Press either button 0044,0087or0085 which you
have programmed to operate the garage
door.
Garage door system with a fixed code: indi-
cator lamp 0043lights up green.
Garage door system with a rolling code: indi-
cator lamp 0043flashes green.
The transmitter will transmit a signal as long
as the button is pressed. The transmission is
halted after a maximum of ten seconds and
indicator lamp 0043lights up yellow.
X Press button 0044,0087or0085 again if necessary.
Clearing the memory Make sure that you clear the memory of the
integrated garage door opener before selling the vehicle. X
Turn the SmartKey to position 0048in the igni-
tion lock (Y page 127).
X Press and hold buttons 0044and 0085.
Indicator lamp 0043initially lights up yellow and
then green.
X Release buttons 0044and 0085.
The memory of the integrated garage door
opener in the rear-view mirror is cleared. Floormats
G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another. X
Driver's seat/front-passenger seat: slide
the respective seat back.
X Rear seats: slide the corresponding front
seat forwards.
X To install: place the floormat in the footwell.
X Press studs 0043onto retainers 0044.
X To remove: pull the floormat from retain-
ers 0044.
X Remove the floormat. Features
295Stowage and features Z

Driving abroad
An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain further information from any authorized
Mercedes-Benz Center. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! When cleaning your car, do not use:
R dry, coarse or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces and films with hard
objects, e.g. rings or ice scrapers. Otherwise,
you may scratch or damage the surfaces and films.
! Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a long period of time.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident. After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! Before driving into an automatic car wash,
make sure that it is suitable for the dimen-
sions of the vehicle. In particular, make sure
that:
R there is enough ground clearance between
the vehicle underbody and the guide rails of the automatic car wash.
R the clearance width of the automatic car
wash, in particular the width of the guide
rails, is adequate (for further information on
the width of the tire wall on the rear wheel,
see "Technical data")
R you enter the automatic car wash straight
and in the center of the guide rails in order
to avoid damaging the tires or wheel rims.
Fold in the exterior mirrors before the vehicle is washed. The exterior mirrors could other-
wise be damaged.
! When Active Distance Assist DISTRONIC or
the HOLD function is activated, the vehicle
brakes automatically in certain situations.
To avoid damage to the vehicle, deactivate
Active Distance Assist DISTRONIC and the
HOLD function in the following or similar sit-
uations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R that the blower of the ventilation/heating
system is switched off (OFF button has
been pressed).
R the windshield wiper switch is at position
005A.
The vehicle may otherwise be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission is
in transmission position 005C; otherwise, the
vehicle could be damaged.
R Vehicles with a SmartKey: Care
301Maintenance and care Z

Information about the correct distance is
available from the equipment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
The water temperature of the power washer
must not exceed 140 ‡ (60 †).
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
X Remove dirt immediately, where possible,
while avoiding rubbing too hard.
X Soak insect remains with insect remover and
rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse off
the treated areas afterwards.
X Remove tree resin, oils, fuels and greases by
rubbing gently with a cloth soaked in petro-
leum ether or lighter fluid
X Remove coolant and brake fluid with a moist
cloth and clear water.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recommen- ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
If dirt has penetrated the paint surface or if the
paint has become dull, the paint cleaner recom-
mended and approved by Mercedes-Benz
should be used.
Do not use these care products in the sun or on the hood while the hood is hot.
X Use a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint- work quickly and provisionally. Matte finish care !
Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
! The following can give the paint a glossy
appearance and thus reduce the matt effect:
R Rubbing hard with unsuitable agents
R Washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matte paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Only use automatic car washes which cor-
respond to the latest technological stand-
ards. Never use wash programs which finish
by treating the vehicle with hot wax.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage
to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with
a clear matte finish.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the decorative film !
The following may have an effect on the ser-
vice life and color of decorative film:
R sunlight
R temperature, e.g. hot-air fan
R weather conditions
R stone impacts and dirt
R chemical cleaning agents
R greasy substances
! Do not use any types of polish on matt dec-
orative film. Polishing surfaces covered with
film gives it a shiny finish.
! Do not treat matt or structured decorative
film with wax. This may lead to marks that
cannot be removed.
Observe the notes in the matte finish paintwork
care and treatment chapter (Y page 303). Care
303Maintenance and care Z

X
Make sure that the vehicle is stationary and
the SmartKey is in position 0048in the ignition
lock.
X Open the camera cover for cleaning via the
multimedia system (see Digital Operator's
Manual).
X To clean the camera: use clean water and a
soft cloth to clean the camera lens 0043.
360° camera: if you drive at speeds above
20 mph (30 km/h) or with the SmartKey in posi- tion 0092or0047 in the ignition lock, the cover of
the 360° camera closes.
Cleaning the exhaust pipe G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of burns.
Always be particularly careful and supervise
children closely around the exhaust pipe and
the exhaust pipe trims. Allow these compo-
nents to cool down before touching them.
! Vehicles with black exhaust pipes: black
chromed screens should not be polished with a chrome polish. They will otherwise lose their
black shine. For optimal care, the screens
should be rubbed with a lightly oiled cloth
after every car wash. Commercially available
engine and care oils are suitable for this.
For heavier soiling, you can apply a fine paint- work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit
and corrosive environmental factors may cause flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by cleaning it regularly, especially in winter and
after washing.
X Clean the exhaust pipe with a chrome care
product tested and approved by Mercedes-
Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of rags soaked in oil and grease in an environmentally responsible manner.
! Do not clean the ball coupling with a power
washer. Do not use solvents.
! Please note the care instructions in the
trailer coupling manufacturer's operating
instructions. The ball coupling must be cleaned if it becomes
dirty or corroded.
X Remove rust on the ball of the ball coupling,
e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling 0043.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. 306
CareMaintenance and care