2019 MERCEDES-BENZ GLC SUV phone

Blue
tooth ®
profile overview Blue
tooth ®
profile
of the mobile phone Fu
nction
PBAP (Phone Book
Access Profile) Contacts are auto‐
matically displa
yed in
th e multimedia sys‐
tem
MAP (Message
Access Profile) Message functions
can be used Te
lephony operating modes overview
Depending on your equipment, thefo llowing tel‐
ephony operating modes are available:
R A mobile phone is connec tedto the multime‐
dia sy stem via Blue tooth®
(/ page 413).
R Two mobile phones are connected with the
multimedia sy stem via Blue tooth®
(two
phone mode) (/ page414).
- You can use all the functions of the multi‐
media sy stem with the mobile phone in
th efo re ground. -
You can recei veincoming calls and mes‐
sages with the mobile phone in the back‐
ground.
Yo u can inter change the mobile phone in
th efo re ground and bac kground any time
(/ page 414).
% Irre spective of this, Blue tooth®
audio func‐
tionality can byused with any mobile phone
(/ page 455).
Information on telephony
The following situations can lead tothe call
being disconnected while theve hicle is in
motion:
R there is insuf ficient network co verage inthe
area
R you mo vefrom one transmission/reception
st ation toano ther and no communication
ch annels are free
R the SIM card used is not compatible with the
network available
R a mobile phone with "Twincard" is logged into
th e network with the second SIM card at the
same time The multimedia sy
stem supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire‐
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person
yo u are calling suppo rtHD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate.
Connecting a mobile phone
Requ irements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating instruc‐
tions).
R Blue tooth ®
is activated on the multimedia
sy stem (/ page 355).
Multimedia sy stem:
4 © 5
Phone
Sear ching for a mobile phone #
Select í. #
Select Connect new device . MBUX multimedia sy
stem 413

Connecting a mobile phone (au
thorisation
using Secure Simple Pairing) #
Select a mobile phone. #
A code is displa yed in the multimedia sy stem
and on the mobile phone. #
Ifth e codes match: confirm the code on
th e mobile phone.
% For older mobile phone models, enter a one
to sixteen-digit number code on the mobile
phone and on the multimedia sy stem for
authorisation.
% Upto15 mobile phones can be auth orised
on the multimedia sy stem.
Auth orised mobile phones are reconnected
au tomatical ly.
% The connected mobile phone can also be
used as Blue tooth®
audio equipment
(/ page 455).
Connecting a second mobile phone (two
phone mode)
Requ irements:
R Atleast one mobile phone is already connec‐
te dto the multimedia sy stem via Blue tooth®
. Multimedia sy
stem:
4 © 5
Phone #
Select í. #
Select Connect new device. #
Select the mobile phone. #
Select + .
The selected mobile phone is connected to
th e multimedia sy stem.
Fu nctions of the mobile phone in two phone
mode
Fu nctions overview Mobile phone in
the
fo re gr ound Mobile phone in
the
bac kground
Fu llra nge of func‐
tions Incoming calls and
messa
ges Inter
changing mobile phones (two phone
mode)
Multimedia sy stem:
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Phone
Bo th mobile phones are shown individually in
sepa rate tabs. #
Select theta b with the desired mobile
phone.
The mobile phone in the selected tab is the
mobile phone in thefo re ground.
Wi th th eexc eption of telephone settings, the
submenus in thete lephone menu relate to
th e mobile phone in thefo re ground. In the
te lephone settings, settings can be made for
bo th mobile phones.
Changing the function of a mobile phone
Multimedia sy stem:
4 © 5
Phone
Ac tivating a function #
Select í. 414
MBUX multimedia sy stem

#
Select a gr eysymbol in the line of a mobile
phone.
The cor responding function is activated.
Deactivating a function #
Select í. #
One function is active: selectthe coloured
symbol in the line of a mobile phone.
The mobile phone is disconnected from the
multimedia sy stem. #
Several functions are active: select a col‐
oured symbol in the line of a mobile phone.
The cor responding function is deactivated.
Re placing mobile phones
Multimedia sy stem:
4 © 5
Phone #
Select í. #
No authorised mobile phone available:
select Connect new device .#
Select a mobile phone. #
Newly authorised mobile phone: confirm
th e number code on the mobile phone. Using in single
telephone mode #
Select .
A newly authorised mobile phone is connec‐
te d in single telephone mode.
If th e mobile phone has already been author‐
ised and connected in single telephone
mode, it is connec ted again in single tele‐
phone mode.
If a mobile phone has already been author‐
ised and connec ted in two phone mode with
ano ther mobile phone, it will be connected in
future in single telephone mode.
Using in two phone mode #
Select + .
A newly authorised mobile phone is connec‐
te d with the selected mobile phone in two
phone mode.
If th e mobile phone has already been author‐
ised and connected in single telephone
mode, it will be connec ted in future with the
selected mobile phone in two phone mode. If
th e mobile phone was pr eviously connec‐
te d with ano ther mobile phone, this connec‐
tion is cancelled.
Disconnecting/de-au thorising a mobile
phone
Multimedia sy stem:
4 © 5
Phone #
Select í. #
Select Äinthe line of the mobile phone. #
Todisconnect: selectDisconnect .
If applicable, the mobile phone will be auto‐
matically reconnected when theve hicle is
next star ted. #
Tode-authorise: selectDeauthorise.
In fo rm ation on NearField Communication
(NFC)
NFC enables short- range wi reless data transfer
or (re)connection of a mobile phone with the
multimedia sy stem. MBUX multimedia sy
stem 415

The
following functions are available without
having authorised a mobile phone:
R Trans ferring a URL or a con tact to be vie wed
in the multimedia sy stem (see the manufac‐
turer's operating instructions).
R Setting up theve hicle's Wi-Fi access da tavia
th e sy stem settings (/ page 357).
Fu rther information can be obtained at: http://
www.mercedes-benz.com/connect
Setting there ception and transmission vol‐
ume
Re quirements:
R A mobile phone is connec ted (/ page413).
Mul timedia sy stem:
4 © 5
Phone 5

5 Z
This function ensures optimal language qualit y.
% Please no tethat there spective mobile
phone must be selected for adju stment of
th ere ception and transmission volume. #
Select Volume. #
Set there ception and transmission volume
using Reception andTransmission.
Fu rther information on there commended recep‐
tion and transmission volume: http://
www.me rcedes-benz.com/connect
Setting theringtone
Multimedia sy stem:
4 © 5
Phone 5

5 Z #
Select Ringtones. #
Set theringtone.
% Ifth e mobile phone supports the transfer of
th eringtone, you will hear theringtone of
th e mobile phone ins tead of that of theve hi‐
cle.
St arting/ stopping mobile phone voice recog‐
nition
Re quirements:
R The mobile phone in thefo re ground is con‐
nected with the multimedia sy stem
(/ page 413). St
arting mobile phone voice recognition #
Press and hold the£ button on the multi‐
function steering wheel for more than one
second.
Yo u can use mobile phone voice recognition.
St opping mobile phone voice recognition #
Press the8 or~ button on the multi‐
function steering wheel.
% If a mobile phone is connected via Smart‐
phone Integration, thevo ice recognition of
th is mobile phone is star ted or stopped. Calls
Te
lephone operation
Multimedia sy stem:
4 © 5
Phone
Making a call byentering the numbers #
Select _. #
Enter a number. #
Select R.
The call is made. 416
MBUX multimedia sy stem

Ac
cepting a call #
Select RAccept.
Re jecting a call #
Select kReject .
Ending a call #
Select k.
Ac tivating functions during a call
The following functions are available during a
call:
k End call
m Microphone off
_ Numerical keypad (showtosend DTMF
to nes)
W Add call
h Transfer to phone (an activecall in hands-
free mode is transfer redove rto thete le‐
phone) #
Select a function.
Conducting calls with se veral participants
Re quirements: R
There is an active call (/ page416).
R Ano ther call is being made.
Switching between calls #
Select the conta ct.
The selected call is acti ve. The other call is
on hold.
Ac tivating a call on hold #
Select the conta ct ofthe call on hold.
Conducting a conference call #
Select iCreate conferen. call.
The new participant is included in the confe r‐
ence call.
Ending an active call #
Select kEnd call .
% On some mobile phones, the call on hold is
activated as soon as the active call is ended.
Ac cepting/rejecting a waiting call
Re quirements:
R There is an active call (/ page416). If
yo ure cei vea call while already in a call, a
message is displa yed.
Depending on the mobile phone and mobile net‐
wo rkoperator you will hear a call- waiting sound.
In addition, in two phone mode you will hear an
acoustic signal when the call goes thro ugh tothe
ot her (not yet acti ve) mobile phone. #
Select RAccept.
The incoming call is active.
If only one mobile phone is connec ted with
th e multimedia sy stem, the pr evious call will
be put on hold.
If during a call you accept a call with the
ot her mobile phone when in two phone mode
th en theex isting call is ended. #
Select kReject.
% This function and behaviour depends on your
mobile phone network pr ovider and the
mobile phone (see the manufacturer's oper‐
ating instructions). MBUX multimedia sy
stem 417

Contacts
Information about
the contacts menu
The con tacts menu contains all contacts from
ex isting data sources, e.g. mobile phone or data
st orage medium.
Depending on the data source, it is possible to
sa ve /load thefo llowing number of con tacts:
R Perm anently sa ved con tacts: 3,000 entries
R Contacts loaded from the mobile phone:
5,000 entri es per mobile phone
Fr om the conta cts menu, you can per form the
fo llowing actions:
R Make a call, forex ample call a con tact
(/ page 419)
R Navigation (/ page374)
R Compose messages (/ page 423)
R Additional options (/ page 420)
If a mobile phone is connec tedto the multimedia
sy stem (/ page413) and auto matic calling up
(/ page 418) is ac tivated, the mobile phone's
conta cts are displ ayed in the address book. The multimedia sy
stem can show suggestions
based on frequently used conta cts aswell as
incoming and outgoing calls (/ page 337).
These are shown at theto p of the conta ct list.
Downloading mobile phone contacts
Multimedia sy stem:
4 © 5
Phone 5

5 Z #
Select Contacts & call list.
Au tomatically #
Ifth eSynchronise contacts automatically
function is not active: activate the function
by pressing once.
Manually #
Ifth eSynchronise contacts automatically
function is active: deactivate the function by
pressing once. #
Select Synchronise contacts .
Yo u can see from thest atus of controller tothe
ri ght of theSynchronise contacts automatically
display text wh ether the function is active. Calling up contacts
Multimedia sy
stem:
4 © 5
Phone 5
g
The following options can be used tosear chfor
contacts:
R searching byinitials
R sear ching byname
R searching byphone number #
Ente rch aracters into the sear chfield. #
Select the conta ct.
A contact can contain thefo llowing de tails:
R phone numbers
R navigation addresses
R geo-coordinates
R Internet address
R e-mail addresses
R voice tag (if set)
R relation (if set) 41 8
MBUX multimedia sy stem

Editing
thefo rm at of a contact's name
Multimedia sy stem:
4 © 5
Phone 5
Z #
Select General. #
Select Name format.
The following options are available:
R Surname, First name
R Surname First name
R First name Surname #
Select an option. Overview of importing contacts
Contacts from
various sources Source
Requirements:
ò USB device The USB device is
connected with the
USB port.
ñ Bluetooth ®
con‐
nection If
th e sending of
vCards via Blue tooth®
is suppor ted, vCards
can be recei ved on
mobile phones or net‐
books, forex ample.
Blue tooth ®
is activa‐
te d in the multimedia
sy stem and on the
re spective device
(see the manufactur‐
er's operating instruc‐
tions). Importing contacts into
the contacts menu
Multimedia sy stem:
4 © 5
Phone 5
Z 5
General
5 Import contacts #
Select a mobile phone , from
which the conta cts should be impor ted. #
Select an option.
Saving a mobile phone contact
Multimedia sy stem:
4 © 5
Phone 5
g #
Select órinthe line of the mobile
phone conta ct. #
Select Ä. #
Select Save in vehicle . #
Select Yes.
The contact sa ved in the multimedia sy stem
is identified bytheq symbol.
Calling a contact
Multimedia sy stem:
4 © 5
Phone 5
g #
Select ªSearch contacts . MBUX multimedia sy
stem 419

#
Enter characters into the sear chfield. #
Select the conta ct. #
Select thete lephone number.
The number is dialled.
Selecting fur ther options in the contacts
menu
Multimedia sy stem:
4 © 5
Phone 5
g #
Select rinthe line of the conta ct. #
Select Ä.
Depending on thestored data, thefo llowing
options are available:
R Add voice tag /Delete voice tag
R Set relation /Remove relation
R Send DTMF tones (for a number with DTMF
to nes)
The function is available when a call is active. #
Select an option. Selecting options
for sug gestions in the con‐
tacts menu
Re quirements:
R A profile has been created (/ page 332).
R The Allow contact suggestions setting is
switched on (/ page 337).
Multimedia sy stem:
4 © 5
Phone #
Select +Call list . #
Select Vinthe line of a sugges ted con‐
ta ct.
The following options are available:
R Save as favourite
The suggestions are sa ved as global
fa vo urites and do not appear on the home
screen.
R Do not suggest #
Select an option.
Deleting contacts
Re quirements:
R The con tacts are sa ved in theve hicle. R
Todele tean individual con tact, this has been
impor ted manually into theve hicle.
Multimedia sy stem:
4 © 5
Phone
Deleting all contacts #
Select Z. #
Select General. #
Select Delete contacts . #
Select an option.
Deleting a contact #
Select g. #
Select rinthe line of the conta ct. #
Select Ä. #
Select Delete contact . #
Select Yes.
Saving a contact as a favo urite
Multimedia sy stem:
4 © 5
Phone 5
f Add favourites #
Select a conta ct.420
MBUX multimedia sy stem