2019 MERCEDES-BENZ GLC SUV airbag

Overview of
the Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( / page 439) or manually (/ page440). Only
make eme rgency calls if you or others are in
need of rescue. Do not make an emergency call
in theeve nt of a breakdown or a similar situa‐
tion.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall.
Message in the media displa y:
The following messages appear in the media dis‐
play:
R SOS NOT READY :th e ignition is not on or
th ere is a malfunction with the emer gency
call sy stem (/ page319). This does not nec‐ essarily indica
tecompl etefa ilure of the
emer gency call sy stem. Emer gency calls call
st ill be transmitted.
The display only refers to theve hicle and
does not take account of theav ailability of
mobile phone networ ksand the Mercedes-
Benz emer gency call centre.
The functional readiness of the emer gency
call sy stem on theve hicle can be seen when
th eSOS NOT READY display disappears once
th e ignition is switched on.
R G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the Mercedes-
Benz emer gency call sy stem (e.g. a fault with
th e speaker, microphone, airbag, SOS but‐
to n), a cor responding message appears in
th e multifunction display of the instrument
clus ter.
Tr iggering an automatic Mercedes-Benz
emer gency call
Re quirements:
R The ignition is switched on. R
The star ter battery is suf ficiently charge d.
The Mercedes-Benz emer gency call sy stem trig‐
ge rs an emer gency call au tomatical lyin thefo l‐
lowing cases:
R After activation of there stra int sy stems such
as airbags or seat belt tensioners af ter an
accident.
R After an auto maticallyinitiated emer gency
st op byActive Emergency Stop Assist.
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R Under cer tain circums tances da tais also
transmitte d inthevo ice channel tothe
Mercedes-Benz emer gency call centre. MBUX multimedia sy
stem 439

Note
s on care of the interior &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When
the airbags are deplo yed, plastic parts
may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. #
Never blea chor dye seat belts. Obser
vethefo llowing information: Cleaning and car
eA voiding vehicle damage
Seat belts Clean with lukewarmand soapy water. R
Do not use chemical cleaning agents.
R Do not dry seat belts byheating them toove r 80 °C or
ex posing them todirect sunlight.
Display Cleanthe sur face carefully wi tha mic rofibre clo thand a suit‐
able display care product (TFT/LCD). R
Swit choff the display and let it cool down.
R Do not use any other cleaning products.
Plastic trim R
Clean with a damp microfibre clo th.
R For heavy soiling: use care product recommended for
Mercedes-Benz. R
Do not attach sticke rs,fi lms or similar materials.
R Do not allow cosmetics, insect repellent or sun cream to
come in contact wi th the plastic trim. Maintenance and care
491

Display messages
Possible causes/consequences and M
MSolutions #
Consult a qualified specialist workshop.
Check brake pads See
Owner's Manual *T
he brakepads ha vereached thewe ar limit. &
WARNING Risk of accident due torestricted braking po wer
When the brake pads ha vereached their wear limit, the braking po wer may be restricted. #
Drive on carefully. #
Have the brake sy stem checked immediately at a qualified specialist workshop. #
Consult a qualified specialist workshop.
6 Restraint sys. malfunction
Consult workshop *T
herestra int sy stem is faulty (/ page 34). &
WARNING Risk of inju rydue tomalfunctions in there stra int sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem components may be triggered unintentionally or may
not deploy as intended during an accident. This may af fect the seat belt tensioner or airbag, forex ample. #
Have there stra int sy stem checked and repaired immediately at a qualified specialist workshop. Re
cognition of a restra int sy stem fault:
R The restra int sy stem warning lamp 6does not light up when the ignition is switched on.
R The restra int sy stem warning lamp 6lights up continuously or repeatedly during a journe y. #
Consult a qualified specialist workshop immediatel y. Displ
aymessa ges and warning/indicator lamps 563

Display messages
Possible causes/consequences and M
MSolutions
6 Front left malfunction Con-
sult workshop (exa mp le) *T
he cor responding restra int sy stem is faulty (/ page 34). &
WARNING Risk of inju rydue tomalfunctions in there stra int sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem components may be triggered unintentionally or may
not deploy as intended during an accident. This may af fect the seat belt tensioner or airbag, forex ample. #
Have there stra int sy stem checked and repaired immediately at a qualified specialist workshop. Re
cognition of a restra int sy stem fault:
R The restra int sy stem warning lamp 6does not light up when the ignition is switched on.
R The restra int sy stem warning lamp 6lights up continuously or repeatedly during a journe y. #
Consult a qualified specialist workshop immediatel y.
6
Left windowbag malfunc-
tion Consult work-
shop (Example) *T
he cor responding windowbag is malfunctioning (/ page 34). &
WARNING Risk of inju ryor fata l injury due toa malfunction in the window airbag
The window airbag might be triggered unintentionally or might not be triggered at all in theev ent of an accident
with high deceleration. #
Have the window airbag checked and repaired immediately at a qualified specialist workshop. #
Consult a qualified specialist workshop immediatel y.564
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Front-passenger airbag dis-
abled See Owner's Manual *T
he front passenger airbag has been disabled although an adult or a person with an adult stature is on the front
passenger seat. If additional forc es are applied tothe seat, thewe ight the sy stem de tects may be too lo w. &
WARNING ‑ Risk of inju ryor eve nfa ta l injury when the front passenger airbag is disabled
If th e front passenger airbag is disabled, It will not be deplo yed in theeve nt of an accident and cannot pe rform
its intended pr otective function.
A person in the front passenger seat could then, forex ample, come into con tact wi th theve hicle interior, espe‐
cially if the person is sitting too close tothe dashboard. #
Beaware of thest atus of the front passenger airbag bo thbefore and during the journe y. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Check thest atus of the automatic front passenger airbag deactivation sy stem (/ page 45). #
If necessar y,consult a qualified specialist workshop immediatel y.
Front-passenger airbag
enabled See Owner's Man-
ual *T
he front passenger airbag is enabled while theve hicle is in motion:
R even when a child, a small adult or an object weighing less than the sy stem weight thre shold is located on the
front passenger seat
R even when the front passenger seat is not occupied
The sy stem may de tect objects or forc es that are adding tothewe ight applied tothe seat. Display messages and
warning/indicator lamps 565

Display messages
Possible causes/consequences and M
MSolutions &
WARNING Risk of inju ryor fata l injury when using a child restra int sy stem while the front passenger airbag
is enabled
If yo u secure a child in a child restra int sy stem on the front passenger seat and the front passenger airbag is
enabled, the front passenger airbag can deploy in theeve nt of an accident.
The child could be stru ck bythe airbag. #
Ensure, bo thbefore and during the journe y,that thest atus of the front passenger airbag is cor rect.
NEVER use a rear wa rdfacing child restra int on a seat pr otected byan ACTIVE FRONT AIRB AGin front of it;
DE ATH or SERIOUS INJU RYtotheCH ILD can occur. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Check thest atus of the automatic front passenger airbag deactivation sy stem (/ page 45). #
If necessar y,consult a qualified specialist workshop immediatel y.
Active Brake Assist Func-
tions currently limited See
Owner's Manual *
Ve hicles with the Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS are temp orarily una vailable or only partially available.
Ve hicles without the Driving Assistance Package: Active Brake Assi stistemp orarily una vailable or only partially
av ailable.
The ambient conditions are outside the sy stem limits (/ page216). #
Drive on.
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again. 566
Display messages and warning/indicator lamps

Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
! Re d indicator lamp, elect ric
parking brake applied
!
Ye llow elect ric pa rking
brake indicator lamp is mal‐
functioning The
red elect ric pa rking brake indicator lamp flashes or is lit. The yellow indicator lamp is also lit if the electric parking
brake malfunctions.
* #
Obser vethe messages on the multifunction displa y.
6
Re stra int sy stem warning
lamp The
redre stra int sy stem warning lamp is lit while the engine is running.
*The restra int sy stem is faulty (/ page 34). &
WARNING Risk of inju rydue tomalfunctions in there stra int sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem components may be triggered unintentionally or may
not deploy as intended during an accident. This may af fect the seat belt tensioner or airbag, forex ample. #
Have there stra int sy stem checked and repaired immediately at a qualified specialist workshop. #
Drive on carefully. Display messages and
warning/indicator lamps 61 5

Ad
justing treble, mid- range and bass
settings
Adva nced sound sy stem ......................4 73
Burmes ter®
sur round sound sy stem ....4 71
ADS PLUS da mping sy stem
see AIR BODY CONTROL
Ad vanced sound sy stem
Ac tivating/deactivating au tomatic
vo lume adjustment .............................. 473
Ad justing the balance/fader ................4 73
Ad justing treble, mid-range and bass
settings ................................................ 473
Calling up the sound menu .................. 472
Information .......................................... 472
Af ter-sales service centre
see ASS YST PLUS
AIR BODY CONT ROL................................ 24 2
Setting ................................................. 24 4
Suspension .......................................... 24 2
Air conditioning menu Calling up ............................................ .161
Air conditioning sy stem
see Climate control Air distribution
Setting ................................................ .159
Setting (multimedia sy stem) ................1 62
Air freshener sy stem
see Fragrance sy stem
Air inlet see Air-water duct
Air pressure see Tyre pressure
Air suspension see AIR BODY CONTROL
Air vents ................................................... 16 9
Ad justing (front) .................................. 16 9
Ad justing (rear) .................................... 17 0
Air vents
see Air vents
Ai r-re circulation mode ............................ 16 3
Air-water duct .......................................... 482
Ke eping free ........................................4 82
Airbag ........................................................ .40
Ac tivation .............................................. 34
Fr ont airbag (driver, front passenger) ....40
Ins tallation locations ............................ .40Knee airbag ........................................... 40
Overview ............................................... 40
PA SSENGER AIR BAG indicator lamp .... .45
Pr otection ..............................................41
Re duced pr otection ...............................42
Side impact airbag ................................ 40
Wi ndow airbag ....................................... 40
Ai rflow
Setting ................................................ .159
Alarm sy stem
see ATA (anti-theft alarm sy stem)
All-wheel drive see 4MATIC
Alternative route
see Route
Ambiance light Setting (multimedia sy stem) ................1 50
Android Auto ............................................ 431
Connecting a mobile phone ................. 432
Control using the application buttons
.............................................................4 33
Ending ................................................. 433
Information .......................................... 432
Overview .............................................. 431 626
Index