2019 MERCEDES-BENZ GLC SUV check engine

#
Slowly slide oil dipstick 1into the guide
tube tothestop, and take it out again af ter
appr oximately thre e seconds.
R Oil le vel is cor rect: oil le vel is between 2
and 3.
R Oil le velto o low: oil le vel is at 3or
belo w.
R Oil le velto o high: oil le vel is abo ve2 . #
Ifth e oil le vel is too lo w,top up with 1 litre of
engine oil. #
Ifth e oil le vel is too high, drain off excess
engine oil. Consult a qualified specialist
wo rkshop.
Checking the engine oil le vel using the on-
board compu ter
Re quirements:
The engine oil le vel is de term ined during driving.
De term ining the engine oil le vel can take up to
30 minutes with a normal driving style and even
longer with an active driving style.
In order torecei veare sult as quickly as possi‐
ble:
R warm upthe engine R
park theve hicle on a le vel sur face
R leave the engine running at idling speed
On-board compu ter:
4 Service 5
Engine oil level
Yo u will see one of thefo llowing messages on
th e multifunction display:
R Engine oil level Measuring now : measure‐
ment of the oil le vel is not yet possible. #
Repeat there qu est af ter a maximum of
30 minutes driving.
R Engine oil level OK andthe bar display for
indicating the oil le vel on the multifunction
display is green and is between "min" and
"max": the oil le vel is cor rect.
R Engine oil level Add 1.0 l andthe bar display
fo r indicating the oil le vel on the multifunc‐
tion display is orange and is below "min": #
Add 1 l of engine oil.
R Reduce engine oil level andthe bar display
fo r indicating the oil le vel on the multifunc‐
tion display is orange and is abo ve"max": #
Drain off any excess engine oil that has been
added. Consult a qualified specialist work‐
shop.
R For engine oil level turn on ignition: #
Switch on the ignition tocheck the engine oil
le ve l.
R Engine oil level System inoperative : sensor
fa ulty or not inser ted. #
Consult a qualified specialist workshop.
R Engine oil level System currently unavail. : #
Close the bonn et.
To pping up engine oil &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch co mponent parts described in
th efo llowing. Maintenance and care
47 9

&
WARNING Risk offire and injury from
engine oil
If engine oil comes into con tact wi thhot
component parts in the engine compart‐
ment, it may ignite. #
Make sure that no engine oil is spilled
next tothefiller opening. #
Allow the engine tocool off and thor‐
oughly clean the engine oil from compo‐
nent parts before starting theve hicle. *
NO
TEEngine dama gecaused byan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. #
Follow the instructions in the service
inter val display rega rding the oil
ch ange. *
NO
TEDama gecaused bytopping up too
much engine oil To
o much engine oil can damage the engine
or the catalytic con verter. #
Have excess engine oil remo ved at a
qu alified specialist workshop. #
Turn cap 1anti-clockwise and remo veit. #
Top up the engine oil. #
Replace cap 1and turn it clockwise as far
as it will go. #
Check the oil le vel again (/ page478). 480
Maintenance and care

Checking
the coolant le vel &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch co mponent parts described in
th efo llowing. &
WARNING Danger of bu rns when open‐
ing the bonn et
If yo u open the engine bonn etwhen the
engine has overheated or during a fire inthe
engine compartment, you could come into
contact with hot gases or other escaping
operating fluids. #
Before opening the bonn et, allow the
engine tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the engine bonn et
closed and call thefire service. &
WARNING Risk of scalding from hot
coolant
The engine cooling sy stem is pressurised,
particularly when the engine is warm. If you
open the cap, you could be scalded byhot
coolant spr aying out. #
Let the engine cool down before open‐
ing the cap. #
When opening the cap, wear pr otective
gl ove s and saf etygl asses. #
Open the cap slowly torelease pres‐
sure. #
Park theve hicle on a le vel sur face. #
Check the coolant temp erature display in the
instrument clus ter.
The coolant temp erature must be below
70 °C. #
Slowly turn cap 1anti-clockwise torelie ve
ov erpressure. Maintenance and care
481

&
WARNING Risk ofexplosion from a fro‐
zen battery
A dischar ged battery may freeze at temp era‐
tures slightly abo veor below freezing point.
During starting assis tance or battery charg‐
ing, bat tery gas may be released. #
Alw aysth aw a frozen bat tery out first
before charging it or per form ing start‐
ing assis tance. If
th e indicator/warning lamps in the instrument
clus ter do not light up at low temp eratures, it is
ve ry likely that the dischar ged battery has fro‐
zen. In this case you may neither jump-s tart the
ve hicle nor charge the batter y.
The service life of a battery that has been
th awe d may be dramatically shor tened. The
st arting characteristics may be impaired, espe‐
cially at low temp eratures.
It is recommended that you ha veathaw ed bat‐
te ry checked at a qualified specialist workshop. Plug-in
hybrid: be sure toobser vethe no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
All vehicles
* NO
TEDama gecaused bynumerous or
ex tended attem ptsto start the engine Nume
rous or extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combu sted fuel. #
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting
assis tance and when charging the battery:
R Only use undamaged jump lead/charging
cables with a suf ficient cross-section and
insula tedte rm inal clamps.
R Non- insulated parts of thete rm inal clamps
must not come into con tact wi thother me tal
parts while the jump lead/charging cable is
connected tothe battery/jump-s tart connec‐
tion point. R
The jump lead/charging cable must not
come into contact wi thany parts which may
mo vewhen the engine is running.
R Alw ays make sure that nei ther you nor the
battery is elect rostatically charge d.
R Keep away from fire and naked flames.
R Do not lean overth e batter y.
Obser vethe additional following points when
ch arging the battery:
R Only use battery charge rs tested and
appr oved for Mercedes-Benz.
R Read the battery charge r's operating instruc‐
tions before charging the batter y.
Obser vethe additional following points during
st arting assis tance:
R Starting assis tance may only be pr ovided
using batteries with a nominal voltage of
12 V.
R The vehicles must not touch.
R Petrol engine: only acceptstarting assis‐
ta nce if the engine and exhaust sy stem are
cold. Breakdown assis
tance 505

*
NO
TEMalfunctions due tothe dilution of
Ad Blue ®
or the use of additive-enhanced
Ad Blue ® The function of
the NOx exhaust gas af ter‐
treatment can be impaire dby the use of
unsuitable denoxification agents. #
Only use AdBlue ®
in accordance wi th
ISO 222 41 . #
Do not dilu teAd Blue ®
wi th wate r. #
Do not use additive-enhanced AdBlue ®
. *
NO
TEDama geand malfunctions due to
impurities in AdBlue ® Consequences of impu
rities in AdBlue ®
:
R increased emission values
R damage tothe catalytic con verter
R NOx exhaust gas af tertre atment malfunc‐
tions #
Avoid impurities in AdBlue ®
. Ad
Blue ®
re sidues cr ystallise af ter a period of
time, and contamina tethe sur faces wi thwhich
th ey come into contact. Clean the dirty sur faces
wi th wate r as soon as possible.
When you open theAd Blue ®
tan k,small
amounts of ammonia vapour may escape. Do
not inhale any ammonia vapours that may be
re leased. Only fill th eAd Blue ®
tank in well-venti‐
lated areas.
Ad Blue ®
filling capacity and consum ption
To tal capacity of AdBlue ®
tank Mode
lT otal capacity
All models 27.5 litres Ad
Blue ®
consu mption
Like fuel consu mption, AdBlue ®
consu mption is
highly dependent upon driving style and operat‐
ing conditions. Forth is reason, your vehicle's
actual consum ption figures under normal operat‐
ing conditions may dif fer from the consum ption
fi gures calculated. AdBlue ®
consu mption is
between 1% and 5% of fuel consumption. Ha veth
eAd Blue ®
supply checked at a qualified spe‐
cialist workshop before making journe ysoutside
of Europe. Before a longer stay outside of
Europe, consult a qualified specialist workshop.
Display theAd Blue ®
ra nge and le vel
( / page 288). Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(/ page 541). Te
ch nical da ta545

Display messages
Possible causes/consequences and M
MSolutions
Traffic Sign Assist inopera-
tive *T
raffic Sign Assist is malfunctioning. #
Stop theve hicle in accordance with the tra ffic conditions and restart the engine. #
Ifth e display message continues tobe displa yed, consult a qualified specialist workshop.
Traffic Sign Assist Camera
view restricted See Own-
er's Manual *T
he camera view is restricted. Possible causes:
R dirt on the windscreen in the camera's field of vision
R heavy rain, snow or fog
Driving sy stems and driving saf ety sy stems may be malfunctioning or temp orarily una vailable.
Once the cause of the problem is no longer present, driving sy stems and driving saf ety sy stems will be available
again.
If th e display message does not disappear: #
Pull over and stop theve hicle in accordance with the tra ffic conditions. #
Clean the windscreen.
ë Off *T
he HOLD function is deactivated because theve hicle is skidding or a condition for activation is not met. #
Reactivate the HOLD function later or check the activation conditions forth e HOLD function (/ page240). Displ
aymessa ges and warning/indicator lamps 575

Display messages
Possible causes/consequences and M
MSolutions #
Have the cooling sy stem checked at a qualified specialist workshop.
? *T
hefan mo tor is defective. #
Avoiding high loads on the engine, drive tothe nearest qualified specialist workshop. In doing so, ensure that
th e coolant temp erature display remains below 120 °C.
To switch off the engine,
press Start/Stop button
for at least 3 seconds or 3
times. *Y
ou ha vepressed thest art/ stop button while driving. #
Toswitch off the engine while driving, see (/ page172).
#
12 V battery See Owner's
Manual * #
Switch off electrical consume rsthat are not required.
To charge the battery: #
Lea vethe engine running for a few minutes, or drive an extended di stance.
*I fth e message appears while the engine is running, this indicates an on-board elect rical sy stem malfunction. #
Consult a qualified specialist workshop.
# See Owner's Manual *T
he battery is not being charge d.
* NO
TEPossible engine damage if you continue driving #
Do not continue driving under any circum stances. #
Consult a qualified specialist workshop. 580
Display messages and warning/indicator lamps

Engine oil
Display messages
Possible causes/consequences and M
MSolutions
5 Check eng. oil lev. when
next refuelling *T
he engine oil le vel has dropped tothe minimum le vel.
* NO
TEEngine dama gecaused bydriving with insuf ficient engine oil #
Avoid long journe yswith insuf ficient engine oil. #
Check the engine oil le vel when next refuelling.
To p up the engine oil (/ page479).
No tes on engine oil (/ page545).
5 Add 1 litre engine oil when
next refuelling *D
isplay message only for cer tain engines:
The engine oil le vel has dropped tothe minimum le vel.
* NO
TEEngine dama gecaused bydriving with insuf ficient engine oil #
Avoid long journe yswith insuf ficient engine oil. #
When next refuelling, add 1 litre of engine oil (/ page479).
No tes on engine oil (/ page545). 584
Displaymessa ges and warning/indicator lamps