2019 MERCEDES-BENZ GLC engine light

XReach into the gap, pull hood catch handleDup and lift the hood.
If you lift the hood by approximately 15 in(40 cm), the hood is opened and held openautomatically by the gas-filled strut.
Closing the hood
XLower the hood and let it fall from a height ofapproximately 8 in (20 cm).
XCheck that the hood has engaged properly.If the hood can be raised slightly, it is notproperly engaged. Open it again and close itwith a little more force.
Radiator
Do not cover up the radiator, such as with athermal mat or insect protection cover. Other-wise, the values of the European on-board diag-nostics may be affected. Some of these read-ings are required by law and must be accurate atall times.
Engine oil
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
If engine oil comes into contact with hot com-
ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
General notes
Depending on your driving style, the vehicleconsumes up to 0.9 US qt (0.8 l) of oil per600 miles(1,000 km). The oil consumption maybe higher than this when the vehicle is new or ifyou frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may bein a different location.
300Engine compartment
Maintenance and care

Do not remove the SmartKey from the igni-tion lock. Do not open the driver's doorwhen the engine is switched off or at verylow speeds. Otherwise, when in transmis-sion position[or^, the automatictransmission will automatically switch topark position]and block the wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when theengine is switched off or at very lowspeeds. Otherwise, when in transmissionposition[or^, the automatic transmis-sion will automatically switch to park posi-tion]and block the wheels.
Observe the following to make sure that theautomatic transmission stays in neutral\\:
Operating with the SmartKey and Start/Stopbutton:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
Operating with the Start/Stop button only:
XEngage park position].
XRelease the brake pedal.
XRemove the Start/Stop button from ignitionlock (Ypage 132).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
Operating with the SmartKey and Start/Stopbutton:
XShift to neutral\\.
XRelease the brake pedal.
XRelease the electric parking brake, if neces-sary.
XSwitch off the ignition and leave the SmartKeyin the ignition lock.
You can wash the vehicle in an automatic carwash from the very start.
If the vehicle is very dirty, pre-wash it beforecleaning it in an automatic car wash.
After using an automatic car wash, wipe off waxfrom the windshield and the wiper blades. Thiswill prevent smears and reduce wiping noisescaused by residue on the windshield.
Washing by hand
In some countries, washing by hand is onlyallowed at specially equipped washing bays.Observe the legal requirements in each country.
XDo not use hot water and do not wash thevehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a carshampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a gen-tle jet of water.
XDo not point the water jet directly towards theair inlet.
XUse plenty of water and rinse out the spongefrequently.
XRinse the vehicle with clean water and drythoroughly with a chamois.
XDo not let the cleaning agent dry on the paint-work.
Carefully remove all deposits of road salt assoon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Always maintain a distance of at least 12 in(30 cm) between the vehicle and the powerwasher nozzle. Information about the correctdistance is available from the equipmentmanufacturer.
Move the power washer nozzle around whencleaning your vehicle.
Do not aim directly at any of the following:
RTires
RDoor gaps, roof gaps, joints, etc.
RElectrical components
RBattery
RPlug-type couplings
306Care
Maintenance and care

chrome trims must not be polished with achrome polish as this will cause them to losetheir black shine. For optimal care, the face-plates should be rubbed with a lightly oiledcloth after every car wash. Commerciallyavailable engine and care oils are suitable forthis.
For heavier soiling, you can apply a fine paint-work polish with a microfiber cloth. Removethe excess polish residue after polishing.
Impurities combined with the effects of road gritand corrosive environmental factors may causeflash rust to form on the surface. You canrestore the original shine of the exhaust pipe bycleaning it regularly, especially in winter andafter washing.
XClean the exhaust pipe with a care producttested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Please note the care instructions in thetrailer coupling manufacturer's operatinginstructions.
The ball coupling must be cleaned if it becomesdirty or corroded.
XRemove rust on the ball, e.g. with a wirebrush.
XRemove dirt with a clean, lint-free cloth or abrush.
XAfter cleaning, lightly oil or grease the ballcoupling.
XCheck that the vehicle's trailer tow hitch isworking properly.
You can also have the maintenance work on theball coupling and the trailer tow hitch carried outby a qualified specialist workshop.
Interior care
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaningagents
These may damage the display surface. Donot put pressure on the display surface whencleaning. This could lead to irreparable dam-age to the display.
XBefore cleaning the display, make sure that itis switched off and has cooled down.
XClean the display surface using a commer-cially available microfiber cloth and TFT/LCDdisplay cleaner.
XDry the display surface using a dry microfibercloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent orsunscreen to come into contact with the plas-tic trim. This maintains the high-quality look ofthe surfaces.
XWipe the plastic trim with a damp, lint-freecloth, e.g. a microfiber cloth.
XHeavy soiling:use care and cleaning prod-ucts recommended and approved byMercedes-Benz.The surface may change color temporarily.Wait until the surface is dry again.
310Care
Maintenance and care

Mercedes-Benz. These batteries provideincreased impact protection to prevent vehicleoccupants from suffering acid burns should thebattery be damaged in the event of an accident.
In order for the battery to achieve the maximumpossible service life, it must always be suffi-ciently charged.
Like other batteries, the vehicle battery maydischarge over time if you do not use the vehicle.In this case, have the battery disconnected at aqualified specialist workshop. You can alsocharge the battery with a charger recommendedby Mercedes-Benz. Contact a qualified special-ist workshop for further information.
Have the battery charge state checked morefrequently if you use the vehicle mainly for shorttrips or if you leave it standing idle for a lengthyperiod. Consult a qualified specialist workshopif you wish to leave your vehicle parked for a longperiod of time.
Remove the SmartKey if you park the vehicleand do not require any electrical consumers.The vehicle will then use very little energy, thusconserving battery power.
Charging the 12 V battery
Vehicles with a lithium-ion battery:
!Only use battery chargers with a maximumcharging voltage of 14.4 V.
All vehicles except vehicles with a lithium-ion battery:
!Only use battery chargers with a maximumcharging voltage of 14.8 V.
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
GWARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases
can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
All vehicles:
!Only charge the battery using the jump-starting connection point.
The jump-starting connection point is in theengine compartment (Ypage 322).
XOpen the hood.
XConnect the battery charger to the positiveterminal and ground point in the same orderas when connecting the donor battery in thejump-starting procedure (Ypage 322).
Keep away from fire and open flames. Do notlean over a battery. Never charge the battery if itis still installed in the vehicle, unless you use abattery charger which has been tested andapproved by Mercedes-Benz. A battery chargerunit specially adapted for Mercedes-Benz vehi-cles and tested and approved by Mercedes-Benz is available as an accessory. It permits thecharging of the battery in its installed position.Contact an authorized Mercedes-Benz Centerfor further information and availability. Read thebattery charger's operating instructions beforecharging the battery.
All vehicles except vehicles with a lithium-ion battery:if the warning and indicator lampson the instrument cluster do not light up at lowtemperatures, it is very likely that the dis-charged battery has frozen. In this case you mayneither jump-start the vehicle nor charge thebattery. The service life of a thawed-out batterymay be shorter. The starting characteristics canbe impaired, particularly at low temperatures.Have the thawed-out battery checked at a quali-fied specialist workshop.
Vehicles with a lithium-ion battery:at lowtemperatures, do not charge a battery which hasbeen removed using a battery charger. Allow the
Battery (vehicle)321
Breakdown assistance
Z

battery to warm up gently first, if necessary.Otherwise, the service life can be shortened andthe starting characteristics impaired, especiallyat low temperatures.
Jump-starting
For the jump-starting procedure, use only the jump-starting connection point in the engine com-partment, consisting of a positive terminal and a ground point.
All vehicles except vehicles with a lithium-ion battery:
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
GWARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
GWARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
RNever place metal objects or tools on a battery.
RIt is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
RWhen jump-starting, make sure that the battery poles with identical polarity are connected.
RIt is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
RNever connect or disconnect the battery terminals while the engine is running.
GWARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures arelow, it is probably because the discharged battery has frozen. In this case, you may neither chargethe battery nor jump-start the vehicle. The service life of a thawed-out battery may be shorter. Thestarting characteristics can be impaired, particularly at low temperatures. Have the thawed batterychecked at a qualified specialist workshop.
All vehicles:
322Jump-starting
Breakdown assistance

!Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could bedamaged by the non-combusted fuel.
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, theengine can be jump-started from another vehicle or from a donor battery using jumper cables.Observe the following points:
RThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-start the vehicle using a donor battery or a jump-starting device.
Ryou may only jump-start the vehicle when the engine and exhaust system are cold.
RAll vehicles except vehicles with a lithium-ion battery:do not start the engine if the batteryis frozen. Let the battery thaw first.
RJump-starting may be performed only using batteries with a nominal voltage of 12 V.
ROnly use jumper cables which have a sufficient cross-section and insulated terminal clamps.
RIf the battery is fully discharged, leave the battery that is being used to jump-start connected fora few minutes before attempting to start. This charges the battery slightly.
RMake sure that the two vehicles do not touch.
Make sure that:
RThe jumper cables are not damaged.
RBare parts of the terminal clamp do not come into contact with other metal parts while the jumpercables are connected to the battery.
RThe jumper cables cannot come into contact with parts that can move when the engine is running,such as the V-belt pulley or the fan.
XSecure the vehicle by applying the electric parking brake.
XShift the transmission to position].
XMake sure that the ignition is switched off. All indicator lamps in the instrument cluster must beoff. When using the SmartKey, turn the SmartKey to positionZin the ignition lock and remove it(Ypage 131).
XSwitch off all electrical consumers, e.g. rear window defroster, lighting, etc.
XOpen the hood.
iRight-hand-drive vehicle:the jump-starting connection points may be located on the otherside of the vehicle.
Position numberkidentifies the charged battery of the other vehicle or an equivalent jump-startingdevice.
Jump-starting323
Breakdown assistance
Z