2019 MERCEDES-BENZ GLA ESP

Always switch off the windshield wipers and
the ignition before cleaning the windshield
or wiper blades.
!Only fold the windshield wipers away fromthe windshield when vertical. Otherwise, youwill damage the hood.
!Do not use dry cloths, abrasive products,solvents or cleaning agents containing sol-vents to clean the inside of the windows. Donot touch the insides of the windows withhard objects, e.g. an ice scraper or ring.There is otherwise a risk of damaging thewindows.
!Clean the water drainage channels of thewindshield and the rear window at regularintervals. Deposits such as leaves, petalsand pollen may under certain circumstancesprevent water from draining away. This canlead to corrosion damage and damage toelectronic components.
XClean the inside and outside of the windowswith a damp cloth and a cleaning productthat is recommended and approved byMercedes-Benz.
Cleaning wiper blades
GWARNING
You could become trapped by the wind-
shield wipers if they start moving while
cleaning the windshield or wiper blades.
There is a risk of injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield
or wiper blades.
!Only fold the windshield wipers away fromthe windshield when vertical. Otherwise, youwill damage the hood.
!Do not pull the wiper blade. Otherwise, thewiper blade could be damaged.
!Do not clean wiper blades too often anddo not rub them too hard. Otherwise, thegraphite coating could be damaged. Thiscould cause wiper noise.
!Hold the wiper arm securely when foldingback. The windshield could be damaged ifthe wiper arm smacks against it suddenly.
XFold the windshield wiper arms away fromthe windshield.
XCarefully clean the wiper blades with adamp cloth.
XFold the windshield wiper arms back againbefore switching on the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaningcloths that are suitable for plastic lenses.Caustic, irritant or otherwise unsuitablecleaning agents or cleaning cloths couldscratch or damage the exterior lighting plas-tic lenses.
XClean the plastic lenses of the exterior lightswith a wet sponge and a mild cleaningagent, e.g. Mercedes-Benz car shampoo orcleaning cloths.
Cleaning the mirror turn signals
!Only use cleaning agents or cleaningcloths that are suitable for plastic lenses.Unsuitable cleaning agents or cleaningcloths could scratch or damage the plasticlenses of the mirror turn signals.
XClean the plastic lenses of the mirror turnsignals in the exterior mirror housing using awet sponge and mild cleaning agent, e.g.Mercedes-Benz car shampoo or cleaningcloths.
Cleaning the sensors
!If you clean the sensors with a powerwasher, make sure that you keep a distanceof at least 11.8 in (30 cm) between the vehi-cle and the power washer nozzle. Informa-tion about the correct distance is availablefrom the equipment manufacturer.
282Care
Maintenance and care

XClean sensorsCof the driving systemswith water, car shampoo and a soft cloth.
Cleaning the rear view camera
!Do not clean the camera lens and the areaaround the rear view camera with a powerwasher.
XMake sure that the vehicle is at a standstilland the SmartKey is in positionHin theignition lock.
XOpen the camera cover for cleaning via themultimedia system (see Digital Operator'sManual).
XTo clean the rear view camera:use clearwater and a soft cloth to clean cameralensC.
Cleaning the exhaust pipes
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could
burn yourself. There is a risk of burns.
Always be particularly careful and supervise
children closely around the exhaust pipe and
the exhaust pipe trims. Allow these compo-
nents to cool down before touching them.
!Do not clean the exhaust pipe with acid-based cleaning agents, such as bathroomcleaner or wheel cleaner.
!Mercedes‑AMG vehicles with black tail-pipes: black chrome trims must not be pol-ished with a chrome polish as this will causethem to lose their black shine. For optimalcare, the faceplates should be rubbed with alightly oiled cloth after every car wash. Com-mercially available engine oils and care oilsare suitable for use.
For heavier soiling, you can apply a finepaintwork polish with a microfiber cloth.Remove the excess polish residue after pol-ishing.
Impurities combined with the effects of roadgrit and corrosive environmental factors maycause flash rust to form on the surface. Youcan restore the original shine of the exhaustpipe by cleaning it regularly, especially in win-ter and after washing.
XClean the exhaust pipe with a care producttested and approved by Mercedes-Benz.
Interior care
Cleaning the display
!For cleaning, do not use any of the follow-ing:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household clean-ing agents
These may damage the display surface. Donot put pressure on the display surface
Care283
Maintenance and care
Z

Important safety notes
GWARNING
When you drive in emergency mode, the
handling characteristics are impaired. e.g.
when cornering, when accelerating strongly
and when braking. There is a risk of an acci-
dent.
Do not exceed the maximum specified
speed. Avoid any abrupt steering and driving
maneuvers as well as driving over obstacles
(curbs, pot holes, off-road). This applies, in
particular, to a loaded vehicle.
Stop driving in emergency mode if you
notice:
Rbanging noise
Rvehicle vibration
Rsmoke which smells like rubber
Rcontinuous ESP®intervention
Rcracks in the tire side walls
After driving in emergency mode, have the
rims checked by a qualified specialist work-
shop with regard to their further use. The
defective tire must be replaced in every
case.
TIREFIT kit
Important safety notes
TIREFIT is a tire sealant.
For USA only:You can use TIREFIT to sealpunctures of up to 0.16 in (4 mm), particularlythose in the tire tread. You can use TIREFIT atoutside temperatures down to

XTo reduce the tire pressure:depress pres-sure release buttonCnext to pressuregaugeD.
XWhen the tire pressure is correct, unscrewthe filler hose from the valve of the sealedtire.Note that tire sealant may escape when youunscrew the filler hose.
XScrew the valve cap onto the tire valve ofthe sealed tire.
XPull the tire sealant bottle out of the tireinflation compressor.
The filler hose remains attached to the tiresealant bottle.
XDrive to the nearest qualified specialistworkshop and have the tire changed there.
XHave the tire sealant bottle replaced assoon as possible at a qualified specialistworkshop.
XHave the tire sealant bottle replaced everyfour years at a qualified specialist workshop.
Battery (vehicle)
Important safety notes
Special tools and expert knowledge arerequired when working on the battery, e.g.removal and installation. You should thereforehave all work involving the battery carried outat a qualified specialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This
can lead to function restrictions applying to
safety-relevant systems, e.g. the lighting
system, the ABS (anti-lock braking system)
or the ESP®(Electronic Stability Program).
The operating safety of your vehicle may be
restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar
incident, contact a qualified specialist work-
shop immediately. Do not drive any further.
You should have all work involving the bat-
tery carried out at a qualified specialist
workshop.
For further information about ABS and ESP®,see (Ypage 60) and (Ypage 63).
GWARNING
Electrostatic build-up can lead to the crea-
tion of sparks, which could ignite the highly
explosive gases of a battery. There is a risk
of an explosion.
Before handling the battery, touch the vehi-
cle body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms whencharging the battery as well as when jump-starting.
Always make sure that neither you nor the bat-tery is electrostatically charged. A build-up ofelectrostatic charge can be caused, for exam-ple:
Rby wearing clothing made from syntheticfibers
Rdue to friction between clothing and seats
Rif you push or pull the battery across thecarpet or other synthetic materials
Rif you rub the battery with a cloth
GWARNING
During the charging process, a battery pro-
duces hydrogen gas. If a short circuit occurs
292Battery (vehicle)
Roadside Assistance

or sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
RNever place metal objects or tools on a
battery.
RIt is important that you observe the
described order of the battery terminals
when connecting and disconnecting a bat-
tery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
GWARNING
Battery acid is caustic. There is a risk of
injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash away battery acid immedi-
ately with plenty of clean water and seek
medical attention.
HEnvironmental note
Batteries contain pollutants.
It is illegal to dispose of
them with the household
rubbish. They must be col-
lected separately and dis-
posed of in an environmen-
tally responsible recycling
system.
Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used bat-
teries.
!Have the battery regularly checked at aqualified specialist workshop.
Comply with the service intervals in theMaintenance Booklet, or contact a qualifiedspecialist workshop for more information.
!You should have all work involving the bat-tery carried out at a qualified specialistworkshop. In the exceptional case that it isnecessary for you to disconnect the batteryyourself, make sure that:
Rswitch off the engine and remove theSmartKey. On vehicles with KEYLESS-GO,make sure that the ignition is switchedoff. Check that all the indicator lamps inthe instrument cluster are off. Otherwise,electronic components, such as the alter-nator, may be damaged.
Ryou first remove the negative terminalclamp and then the positive terminalclamp. Never swap the terminal clamps.Otherwise, the vehicle's electronic systemmay be damaged.
Rin vehicles with automatic transmission,the transmission is locked in position]after the battery is disconnected. Thevehicle is secured against rolling away.You can then no longer move the vehicle.
The battery and the cover of the positive ter-minal clamp must be installed securely dur-ing operation.
Comply with safety precautions and take pro-tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking areprohibited when handling the bat-tery. Avoid creating sparks.
Battery acid is caustic. Avoid con-tact with skin, eyes or clothing.
Wear suitable protective clothing,especially gloves, apron and face-guard.
Rinse any acid spills immediatelywith clear water. Contact a physi-cian if necessary.
Battery (vehicle)293
Roadside Assistance
Z

The battery must be connected and charged.Otherwise, you:
Rcannot turn the SmartKey to positionHinthe ignition lock.
Rcannot release the electric parking brake.
Rcannot shift the transmission to position\\.
The function of the electric parking brake andthe parking lock is dependent on the on-boardvoltage.
If the on-board voltage is low or if there is asystem malfunction:
Rthe electric parking brake may not beapplied in certain circumstances, or
Rit may no longer be possible to shift thetransmission to position]
Switch off non-essential consumers, e.g. theradio.
Deactivate the automatic locking featurebefore the vehicle is towed (Ypage 199). Youcould otherwise be locked out when pushingor towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye arelocated in the bumpers. They are at the rearand at the front, under coversC.
XRemove the towing eye from the stowagespace.
The towing eye is located with the vehicletool kit under the cargo compartment floor(Ypage 287).
Vehicles with the TIREFIT kit: the towing eyeis beneath the tire inflation compressor(Ypage 287).
XPress the mark on coverCinwards in thedirection of the arrow.
XTake coverCoff the opening.
XScrew in the towing eye clockwise to thestop.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach coverCto the bumper and pressuntil it engages.
XPlace the towing eye in the stowage wellbeneath the cargo compartment floor in thecargo compartment (Ypage 287).
XVehicles with the TIREFIT kit: put back thetire inflation compressor (Ypage 287).
Towing the vehicle with the front
axle raised
Observe the important safety notes when tow-ing your vehicle with the front axle raised(Ypage 298).
Only vehicles without 4MATIC can betowed with the front axle raised.
!Vehicles with 4MATIC must not be towedwith either the front or the rear axle raised,as doing so will damage the transmission.
Vehicles with 4MATIC may either be towedaway with both axles on the ground or be loa-ded up and transported.
!The ignition must be switched off if thevehicle is being towed with the front axle
raised. Otherwise, ESP®may intervene anddamage the brake system.
XOn vehicles with KEYLESS-GO or theKEYLESS-GO start function:you must usethe SmartKey instead of the Start/Stop but-ton (Ypage 126).
XMake sure that the vehicle is stationary.
XTurn the SmartKey to positionHin the igni-tion lock.
Towing and tow-starting299
Roadside Assistance
Z

Check wheels and tires for damage at leastonce a month. Check wheels and tires afterdriving off-road or on rough road test tracks.Damaged wheels can cause a loss of tire pres-sure. Pay particular attention to damage suchas:
Rcuts in the tires
Rpunctures in the tires
Rtears in the tires
Rbulges on tires
Rdeformation or severe corrosion on wheels
Regularly check the tire tread depth and thecondition of the tread across the whole widthof all tires (Ypage 305). If necessary, turn thefront wheels to full lock in order to inspect theinner side of the tire surface.
All wheels must have a valve cap to protectthe valve against dirt and moisture. Do notmount anything onto the valve other than thestandard valve cap or other valve capsapproved by Mercedes-Benz for your vehicle.Do not use any other valve caps or systems,e.g. tire pressure monitoring systems.
Regularly check the pressure of all the tiresparticularly prior to long trips. Adjust the tirepressure as necessary (Ypage 307).
Observe the notes on the emergency sparewheel (Ypage 330).
The service life of tires depends, among otherthings, on the following factors:
RDriving style
RTire pressure
RDistance covered
Notes on tire tread
GWARNING
If there is insufficient tire tread, the tire trac-
tion decreases. The tire tread is no longer
able to dissipate water. This increases the
risk of hydroplaning when the road surface
is wet, particularly when the vehicle's speed
is not adapted to the road conditions. There
is a risk of an accident.
When the tire pressure is too high or too
low, tires may wear differently at different
points on the tire tread. Therefore, regularly
check the tire tread depth and the condition
of the tread across the whole width of all
tires.
Minimum tire tread depth on:
RSummer tires:

(tires with run-flat characteristics)" section(Ypage 288).
ROnly mount tires of the correct size onto thewheels.
RBreak in new tires at moderate speeds forthe first 60 miles (100 km). The new tiresonly reach their full performance after thisdistance.
RDo not drive with tires which have too littletread depth. This significantly reduces thetraction on wet roads (hydroplaning).
RReplace the tires after six years at the lat-est, regardless of wear.
Observe the notes on the emergency sparewheel (Ypage 330).
MOExtended tires (tires with run-flat
properties)
With MOExtended tires (tires with run flatcharacteristics), you can continue to drive yourvehicle even if there is a total loss of pressurein one or more tires.
MOExtended tires may only be used in con-junction with an activated tire pressure losswarning system (Canada only) or tire pressuremonitor (USA only) and only on wheels specifi-cally tested by Mercedes-Benz.
Notes on driving with MOExtended tires with aflat tire (Ypage 288).
Vehicles equipped with MOExtended tires arenot equipped with a TIREFIT kit at the factory.It is therefore recommended that you addition-ally equip your vehicle with a TIREFIT kit if youmount tires that do not feature run-flat charac-teristics, e.g. winter tires. A TIREFIT kit may beobtained from a qualified specialist workshop.
Winter operation
General notes
Have your vehicle winter-proofed at a qualifiedspecialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"section (Ypage 325).
Driving with summer tires
At temperatures below 45 ‡ (+7 †), summertires lose elasticity and therefore traction andbraking power. Change the tires on your vehi-cle to M+S tires. Using summer tires at verycold temperatures could cause cracks to form,thereby damaging the tires permanently.Mercedes-Benz cannot accept responsibilityfor this type of damage.
GWARNING
Damaged tires can cause tire inflation pres-
sure loss. As a result, you could lose control
of your vehicle. There is a risk of accident.
Check the tires regularly for signs of dam-
age and replace any damaged tires immedi-
ately.
M+S tires
GWARNING
M+S tires with a tire tread depth of less than