Mer
cede s-Benz emergency callsystem Inf
orma tion ontheMer cedes- Benzemer‐
ge ncy callsystem
Yo ur vehicle iseq uipped withth eMer cedes- Benz
emer gency callsy stem ("eCall ").This featur ecan
help save lives intheev ent ofan acciden t.eCall
in no wayre places assistance prov ided from
dialing 911.
The Mercedes-B enzemer gency callsy stem is
av ailable forat lea sttenye arsst ar tin gfrom the
manuf acturingdate.
Mer cedes-Benz eCallonl yfunctions inareas
wher emobil ephone coverage isavailable from
th ewir eless service prov ider s.Ins ufficie ntnet‐
wo rkcoverage from thewir eless service prov id‐
er sma yre sult inan emerg encycallnotbeing
tr ansmitt ed.
eCal lis ast andar dfeatur ein your Mer cedes-
Ben zve hicle. Inorder tofunction asintended ,
th esy stem relies onthetransmission ofdat a
de tailed inthe"Mer cedes- Benzemergency call
sy stem datatra nsmiss ion"sectionthat follo ws
( / pag e29 4). To
disable eCall,acus tomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv ateth eve hicle's communication mod‐
ule.
Deactiv ationofthis mod ulepreve nts the
act ivat ion ofanyand allMer cedes mecon‐
nect services. Afterthe deactivatio nof
eC all,aut omati ceme rgency calland manua l
emer gency callwill notbe availab le.
The igniti onmus tbe swi tched onbef orean auto‐
matic emergency callcan bemade.
% eCallis acti vatedat thefa ct or y.
% eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem.
Ov ervie wof theMer cedes- Benzemergency
call system
eCall canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s at
thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
The eme rgency callcan bemade automatical ly
( / pag e293) ormanuall y(/ page293 ).Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency
call intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Di spl aysin the media display:
SOS READY :eC allav ailable
SO SNOT READY: theignition isno ton oreCall
is no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall system at:htt p://
www .mercedes- benz.com /con nect_ecall . 292
Multimedia system
Pe
rm itted towing methods Bo
th axle son thegr ound Fr
ont axle raised Re
ar axle raised
Ye s,maximum 31mile s(50 km) at31 mp h
(50 km/ h) Ye
sY esTo
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page362). #
Mak esur eth at thebatt eryis con nect edand
ch arge d.
When thebatt eryis disc harged:
R theengine cannotbe star ted.
R theelectr icpar king brak ecann otbe released
or applied.
R thetra nsmiss ioncann otbe shif tedto posi‐
tion 005Cor005D. %
Ifth etransmission cannotbe shif tedto posi‐
tion 005C,transpor tth eve hicle (/page365).
A towing vehicle withlifting equipment is
re qu ired forve hicle transpor tatio n.
* NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. #
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. #
Atowing distan ceof30 miles(50 km)
mus tno tbe exc eeded. &
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If th eve hicle being tow- star tedor towe d
aw ay ishea vier than theper missible gross
mass ofyour vehicle, thefo llo wing situat ions
can occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nov ertur n. Br
eakdo wnassis tance 36
3
#
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed
th eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow- star tedor towe daw ay,
its per missib legross mass mustno texc eed the
per missible gross mass oftheto wing vehicle. #
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(/ page40 1). #
Donotopen thedr iver's door orfront
passeng erdoor ,ot her wise thetransmission
aut omaticall yshif tsto position 005D. #
Fasten theto w bar totheto wing eyes.
* NO
TEDama gedue toinc orrect connec‐
tion #
Onlyconnect theto w rope ortow bar to
th eto wing eyes. #
Deact ivat eth eaut omatic locking mecha‐
nism . #
Donotactiv ateth eHOLD function. #
Deact ivat eth eto w- aw ay alar m(/ page77 ). #
Deac tivateAc tiveBr ak eAssi st
( / pag e16 5). #
Shif tth etra nsmiss iontoposition 005C. #
Release theelectr icpar king brak e. &
WARNIN GRisk ofacci dent dueto limi‐
te dsaf ety-re lat ed func tionsdur ing the
to wing proce ss
Saf ety-re lat ed func tionsar elimit edorno lon‐
ge rav ailable inthefo llo wing situat ions:
R theignition isswitc hedoff.
R thebr ak esy stem orpowe rst eer ing sys‐
te m ismalfu nctioning.
R theener gysupply ortheon- boar delectr i‐
cal system ismalfunct ioning.
When your vehicle isthen towe daw ay,signif ‐
icant lymor eef fort ma ybe requ ired tosteer
and brak eth an isno rm allyre qu ired. #
Use ato w bar . #
Mak esur eth at thesteer ing wheel can
mo vefreely ,bef oreto wing theve hicle
aw ay. *
NO
TEDama gedue toexcess ive tracti ve
po we r If
yo upull away shar ply, thetractiv epo we r
ma ybe toohigh andtheve hicles couldbe
damag ed. #
Pull away slo wlyand smoo thly. No
teson reco vering ave hicl eth at isstuc k *
NO
TEDama geasare sult ofreco vering a
ve hicle that isstuc k If
th etractiv epo we ris toohigh, theve hicles
could bedamag ed. #
Pull theve hicle that isstuc kout as
st ra ight andevenlyas possi ble du ring
re co very. 36
4
Breakdo wnassis tance
%
The automatic transmission maybe locked
in posit ion005Dintheeve ntofdama getothe
electr ics.Toshif tto 005C ,pr ov ide theon-
boar delectr icalsystem withpo we r
( / pag e360). #
Load theve hicle ontoth etra nspor ter. #
Shif tth etra nsmiss iontoposition 005D. #
Use theelectr icpar king brak eto secur eth e
ve hicle agains tro lling away. #
Onlysecur eth eve hicle bythewheels. #
Mak esur eth at thefront and rear axle scom e
to rest on thesame transpor tatio nve hicle. *
NO
TEDama getothedr ivet ra in due to
inc orrect pos itioning #
Donotpos ition theve hicle abovethe
connecti onpointofthetranspor tve hi‐
cle. Po
sition oftowing eyes To
wing eyes 1 areatt ached tothefront and
re ar oftheve hicle. 366
Breakdo wnassis tance
To
w- star ting theve hicl e(eme rgency engine
st ar t) *
NO
TEDama getotheaut omatic trans‐
mission duetotow star tin g The
automat ictransm issionma ybe damag ed
in thepr ocess oftow star tin gve hicles with
aut omatic transmission. #
Vehicles withaut omatic transmission
mus tno tbe tow star ted. #
Donotto w- star tth eve hicle. Elec
trical fuses No
teson electr icalfuses &
WARNIN GRisk ofacci dent andinjury
due tooverloaded lines
If yo uman ipulat eor bridg eafa ulty fuse orif
yo ure place itwit hafuse withahigher
am per age, theelectr icline could beove rloa‐
ded.
This could result inafire . #
Alw aysre place faulty fuseswit hspec i‐
fi ed newfuses containin gth ecor rect
am per age. *
NO
TEDama gedue toinc orrect fus es Electr
icalcom pone ntsorsystems maybe
damag edbyinc orrect fus es, ortheir func ‐
tion ality maybe signif icantlyim pair ed. #
Onlyuse fuses that have been approved
by Mer cedes-Ben zand whic hha ve the
cor rect fus era ting . Blo
wn fuse smu stbe replaced withfuses ofthe
same rating ,wh ich yo ucan recogni zeby the
colo rand fusera ting .The fuse rating sand fur‐
th er information tobe obser vedar elis tedin the
fuse assignment diagram.
Fu se assignment diagram: onthefuse boxin
th ere ar passe nger com partment (/ page36 8). *
NO
TEDama geormalfunct ionscaused
by mois ture Mois
turema ycause damagetotheelectr ical
sy stem orcause itto malfu nction. #
When thefuse boxis open, makesur e
th at no mois turecan enterthefuse
bo x. #
When closing thefuse box,mak esur e
th at theseal ofthelid isposition edcor‐
re ctly onthefuse box. If
th ene wlyinser tedfuse alsoblows,ha ve the
cau setrace dand rectif ied at aqu alif ied spec ial‐
is two rkshop.
Ensur eth efo llo wing beforere placing afuse:
R The vehicle issecur edagains tro lling away
R Allelectr icalconsu mersar esw itched off
R The igniti onissw itched off
The electr icalfu ses arelocat ed invarious fuse
bo xes:
R Fuse boxin theengine compartmen ton the
lef tside (/page368 ) Br
eakdo wnassis tance 36
7
Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions #
Pull overand stop theve hicle safely assoon aspossible, paying attention toroad and traf fic condi tions.Do not
continu edr ivi ng und eranycir cums tances. #
Consu ltaqu alif ied spec ialistwo rkshop.
00B2 Check Engine OilLevel
(Add 1quart) *D
ispla ymess ageonl yfo rcer tainengi nes:
The engineoille ve lhas dropped totheminimum leve l.
* NO
TEEngi nedama gecau sed bydriving withinsuf ficie ntengi neoil #
Avoid long journeys wit hins ufficie ntengi neoil. #
Whe nne xt refuel ing, add 1qu artof eng ineoil.
To pup engin eoil (/ page340) .
No teson engine oil(/ page405). Tr
ansmis sion Di
spla ymessag es
Possible causes/conseq uencesand0050 0050
Solutions
Transmission Malfunction
St op *
The transmission ismalfunct ioning.Thetransmission shiftsto position 005Cautomatic ally. #
Pull overand stop theve hicle safely assoon aspossible, paying attention toroad and traf fic condi tions. #
Swi tchth etra nsmiss iontoposition 005D. Displa
ymessag esand warning/ indic ator lam ps 439
Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions #
Consult aqu alif ied spec ialistwo rkshop.
N Permanently Active Risk
of Roll ingAway *
While theve hicle isrolling orwhile youar edr ivin g,thetra nsmiss ionhas been shiftedto position 005C. #
Depr essthebr ak epedal tostop and, when theve hicle isstatio nary,shif tth etransmission toposition 005D. #
Tocontinu eyo ur jour ne y,shif tth etransmission toposition 005Bor005E.
St op Vehicle LeaveEngine
Runnin gWait Transm ission
Cooling *T
hetransmission isove rheating. Pullingaway ma ybe temp orarily im pair edornotpossible. #
Pull overand stop theve hicle safely assoon aspossible, paying attention toroad and traf fic condi tions.Do not
continu edr ivi ng und eranycir cums tances. #
Lea vetheengine running . #
Waitunt ilth edispla ymessag edisappear sbef orepulling away.
To Deselect Por N,
Depress BrakeandStart
Eng ine *
Yo uha ve attem pte dto shif tth etra nsmiss ionout ofposition 005Dor005C intoano ther transmission position. #
Depr essthebr ak epedal. #
Startth eengine.
Apply Braketo Shift from
'P' *
Yo uha ve attem pte dto shif tth etra nsmiss ionout ofposition 005Dand intoano ther transmission position. #
Depr essthebr ak epedal.
Serv iceRequired DoNot
Shift Gears VisitDealer *T
hetransmission ismalfunctionin g.The transmission positioncannolong erbe shif ted. #
When thetransmission isin position 005B,consult aqu alif ied spec ialistwo rkshop anddonotch ang eth etra ns‐
mission position. #
Forall other transmission positions,parkth eve hicle safely. 44
0
Dis play messa gesand warning/ indic ator lam ps
Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions #
Consult aqu alif ied spec ialistwo rkshop orbreakdo wnservice.
Reversing NotPossible
Service Required *T
hetransmission ismalfunctionin g.Re versege ar can nolongerbe eng aged. #
Visit aqu alif ied spec ialistwo rkshop.
Only Shift to'P' when Vehi-
cle isStationary *
The transmission canonly beshif tedto position 005Dwhen theve hicle isstatio nary.
Driv er'sDoo rOp en &
Tra nsmi ssion Not inPRi sk
of Veh icleRo lling Awa y *
The driver' sdo or isno tfu lly clo sed and thetransmission isin position 005E,005Cor005B. #
Shif tth etra nsmiss iontoposition 005Dwhen youpar kth eve hicle.
To Engage Transmiss. Posi-
tion RFirst Depress the
Brake *
Youha ve trie d to switc hto trans missi on positio n005E. #
Dep ress thebr ak epedal. #
Shif tth etra nsmiss iontoposition 005E.
Auxiliary BatteryMalfunc-
tion *T
heauxilia rybatt eryfo rth etra nsmiss ionisno long erbeing charge d. #
Visit aqu alif ied spec ialistwo rkshop. #
Untilthen, manuall yse tth etra nsmiss iontoposition 005Dbeforeyo uswit choffth eengine. #
Beforelea ving theve hicle, apply theelectr icpar king brak e. Displa
ymessag esand warning/ indic ator lam ps 44
1