2019 MERCEDES-BENZ E-CLASS WAGON ESP

eCall,
automa ticemer gency calland manu al
emer gency callwill notbe availab le.
The igniti onmus tbe swi tched onbef orean auto‐
matic emerg encycallcan bemade .
0009 eCallis activ ated atthefa ct or y.
0009 eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem.
Ov ervie wof theMer cedes- Benzemergency
call system
eCall canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent. The
eme rgency callcan bemade automatical ly
( 0013 page32 7) or manuall y(0013 page328 ).
Onl ymak eemer gency callsifyo uor other sar e
in need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emer gency
cal lin theeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Di spl aysin themed iadisp lay:
SOS READY :eC allav ailable
SO SNOT READY: theignition isno ton oreCall
is no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall system at:htt p://
www .mercedes- benz.com /con nect_ecall .
0009 Ifth er eis amalfunct ionintheemer gency
cal lsy stem (e.g. amalfunct ionwithth e
speak er,micr ophone, airbag,SOS button), a
cor responding messageappea rsinthemul‐
tifun ction displa yof theins trument cluster. Tr
igg ering anaut omat icemer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d.
If re stra int systems suchas airbags orEmer ‐
ge ncy Tensi oni ng Device sha ve been activated
af te ran accide nt,theMer cedes- Benzemer‐
ge ncy callsy stem mayaut omatic allyinitiat ean
emer gency call.
The eme rgency callhas been made:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call. Mu
ltimed iasystem 32
7

If
no connection canbemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. 0007
Dialth elocal emergency num beron your
mob ilephon e.
If an eme rgency callhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator.
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely.
Tr igg ering ama nual emer gency call 0007
Press and hold theSOS buttonintheove r‐
head controlpanel forat lea stone second.
The emer gency callha sbe en ma de:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er. R
Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent erser vice prov ider .
R Onthebasis ofthecall, theser vice prov ider
decide swhe ther itis neces saryto cal lre s‐
cue teams and/ orthepolice totheacciden t
sit e.
If no con nect ioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. 0007
Dialth elocal emergency num beron your
mob ilephon e.
End inganunin tentional emergency call 0007
Select 0076onthemultifunc tionsteer ing
wheel. Depressbutt onforse veralseco nds. Data
transf eroftheMer cedes- Benzemer‐
ge ncy callsystem
In theeve ntofan automatic ormanua lemer‐
ge ncy callth efo llo wing datais transmit ted, for
ex am ple:
R Vehicle's GPSposition data
R GPS position dataon thero ute(a few
300 feet (hundr edmeters)bef oreth einci‐
dent )
R Direct ion oftra vel
R Vehicle identif ication number
R Vehicle drive type
R Number ofpeop lede term ined tobe inthe
ve hicle
R Whe ther Mer cedes meconnect isavailable
or not
R Whe ther theemer gency callwa sinitiat ed
manually oraut omatically
R Time oftheacciden t
R Languag ese tting onthemultimedia system
Dat atra nsmit tedis vehicle information. Foran y
qu estion sabout thecollect ion,useand shar ing 328
Multimedia system

Connect
ingUSB devices
000E NO
TEDama gecau sed byhigh temp era‐
tur es High
temp eratur escan damag eUSB devices. 0007
Remo vetheUSB device afte ruse and
ta ke itout oftheve hicle. The
multimedia connection unitisfound inthe
st ow agecom partment unde rth ear mr estand
has twoUSB ports.
Depen dingontheve hicle's equipment, addi‐
tional USBportscan befound inthestow age
com partment ofthecent ercon sole andinthe
re ar passe nger com partment . 0007
Con nectth eUSB device totheUSB port.
Pla yable music files arepla yedbac konl yif
th ecor responding mediadisplayis activ ated.
0009 Use theUSB portidentif iedby00C2 touse
Ap ple CarPla y™and Android Auto.
0009 Dep endingontheve hicle equipment ther eis
an additional USBportin there ar passe nger
com partment .Po rts th at arelabeled witha bat
tery symbol canonly beused tocharge
USB devices.
Selec tingatrac kin themed iapla yba ck
Multimedia system:
0018 Media
Selecting atrac kby skipping toatrac k 0007
Toskip backwards orforw ards toa
tr ac k: navig ateup ordown.
Sel ecting atrac kusin gth ecur rent trac klis t 0007
Select 00D3. 0007
Select Current TrackList. 0007
Select atra ck.
Selec tingplaybac kop tions
Multimedia system:
0018 Media 0019
Z Option s
Pla ying backsimilar trac ks 0007
Select Play Simi larTra cks.
A trac klist wit hsimilar trac ks iscreat edand
pla yedbac k. Pla
ybac kmode 0007
Select Random Mode-Current Playlist.
The current trac klist ispla yedin rando m
or de r. 0007
Select Random Mode-Cu rrent Medium.
All trac ks on theactiv edat ast or ag emedium
ar epla yedin rando morde r. 0007
Select Norm alTra ckSequ ence.
The current trac klist ispla yedin theor der it
appear son thedat ast or ag emedium.
Contr olling media playbac k
Multimedia system:
0018 Media 0019
Y Playback Control
A bar withpla ybac kcon trols issho wn. 0007
Topause playbac k:sel ect and conf irm
Y with thecent ralcon trol elemen t.
The 00CF symbol isdispla yed. 0007
Toresume playbac k:select andconf irm
Y again withth ecent ralcon trol elemen t.
The 00D0 symbol isdispla yed.
To fast forw ard/r ewind 0007
Move00CF onthetimeline. 338
Multimedia system

0007
Select 0080 Options.
The follo wing option sar eav ailable:
R Mark ThisEntry
R Unmar kThis Entry
R Mark AllEntries
R Unmar kAll Entries
R DeleteThis Entry
R DeleteAll Entries 0007
Select anoptio n. 0007
Activate Artis t& Son gAle rts 0073.
The alertis setfo rth ecur rent artis tor trac k.
If amatc his found ,a pr om ptappear sask ing
whe ther youwish tochang eto thest atio n.
Se tting aspor taler t 0007
Select Add New Alert.
or 0007
Select Man ageSports Ale rts. 0007
Select Select New Alerts.
or 0007
Select EditAle rts. 0007
Select ate am from aleague. 0007
Activate Spo rts Ale rts 0073.
Inf orma tion onSm artFa vo rite sand Tune
St art
St atio nsinthest atio npr ese tscan beadded as
Sm artFa vorite s. Smar tFa vorite sst atio nsare
aut omat icallysa ve dto temp orar yst or ag ein the
bac kground .If yo uch ang eto aSm artFa vorite s
st atio n,youcan repla y,pause oractiv elyskip
fo rw ardor bac kto broadcas tswhic hyo uha ve
missed .If Tu ne Startis act ivat ed and youch ang e
to ano ther Smar tFa vorite sst atio n,themusic
tra ck cur rentl ypl ay ing onthest atio nis aut omat ‐
icall yre star tedfrom thebeginnin gof thetra ck.
Ad ding ach anne lto Smar tFa vo rite s
Multimedia system:
0018 Radio 0019
Þ Radio Source
0019 SiriusXM Radio 0007
Select theactiv efreq uency band. 0007
Highlight anent ry. 0007
Select 0080. 0007
Select Add Highlighte dCh anne lto Smar t
Favo rites. Ac
tiv atin g/deac tivatin gTu neS tart
Multimedia system:
0018 Radio 0019
Z Option s0019
TuneSt art 0007
Activate0073 ordeacti vate 0053 thefunc tion.
Contr olling playbac k
Multimedia system:
0018 Radio 0019
Y Playback Control
Yo ucan pause thepla ybac kof thecur rent sta‐
tio nor skip forw ardor bac kwardin thetimelin e.
This leavesliv emode toacc ess theint ernal tem‐
por aryst or ag e. 0007
Tofast forw ard/r ewind: turnth econ troller
count er-cloc kwise orcloc kwise/swipe leftor
ri ght ontheto uc hpad. 0007
Tojum pto thepr ev ious/ne xtsong: press
th econ troller leftor right/swipe leftor right
on theto uc hpad. 0007
Topause playbac k:sel ect 00CF. 0007
Toretur nto livemod e:navig ateto theend
of thetimeline. 35
4
Multimedia system

On-boar
dcom puter:
0018 Service 0019
Engine OilLevel
Yo uwil lsee one ofthefo llo wing messa gesin
th emu ltifunct iondisp lay: 0007
Measuring EngineOil Level... :measur ement
of theoil leve lis no tye tpo ssi ble. Re peat the
re qu estaf te ra maximu mof 30 minut es'driv‐
ing. 0007
Engine OilLevel OKand thebar displa yfo r
indic atingth eoil leve lin themultifunc tion
displa yis green and isbe tween "min" and
"max": theoil leve lis cor rect. 0007
Engine OilLeve lAdd 1.0land thebar displa y
fo rindica tingtheoil leve lin themultifunc tion
displa yis orang eand isbelo w"min": add
1. 1 US qt(1l)of engine oil. 0007
Red uce Engine OilLevel andthebar displa y
fo rindica tingtheoil leve lin themultifunc tion
displa yis orang eand isabo ve"max ":drain
of fth eex cess engineoil.Co nsul ta qu alif ied
spec ialistwo rkshop. 0007
For Engine OilLevel Switch Ignition On:
switc hon theignition tocheckth eengine oil
le ve l. 0007
Engine OilLeve lSyst emInoperat ive:sensor
def ective or notinse rted. Consult aqu alif ied
spec ialistwo rkshop. 0007
Engine OilLevel System Currently Unavail.:
close thehood.
Ad ding engine oil 000A
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntsin theengine compart‐
ment canbevery hot,e.g. theengine, the
ra diat orand partsof theex haus tsy stem. 0007
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedinthe
fo llo wing. 000A
WARNIN GRisk offire and injuryfrom
eng ineoil
If eng ineoilcom esintocon tact with hot
com ponent partsintheengine compart‐
ment ,it ma yignit e. 0007
Mak esur eth at no eng ineoilisspille d
ne xt to thefiller open ing. 0007
Allo wtheengine tocool offand thor‐
oughl yclean theengine oilfrom com po‐
nen tpar tsbef orest ar tin gth eve hicle. 000E
NO
TEEngi nedama gecau sed byan
inc orrect oil filt er ,inc orrect oil oraddi‐
tiv es 0007
Donotus eengi neoilsor oil filt er s
whic hdo notcor respond tothespecif i‐
cation sex plicitl ypr escr ibed forth e
ser vice interva ls. 0007
Donotalt er theengine oiloroil filt er in
or der toachie velong erchang eint erva ls
th an presc ribed. 0007
Donotuse additiv es. 362
Maintenanc eand care

000A
WARNIN GDang erofburnswhen open‐
ing thehood
If yo uopen thehood when theengine has
ove rheat edordur ing afire intheengine
com partmen t,yo uco uld come intoco ntact
wit hho tga ses orother escaping operating
fl uids. 0007
Beforeopen ingthehood, allowthe
engine tocool down. 0007
Intheeve ntofafire intheengine com‐
par tmen t,ke ep thehood closed and
call thefire ser vice. 000A
WARNIN G‑Ri sk offire and injuryfrom
wind shieldwa sher concen trat e
Wi ndsh ield wa sher concen trat eis highl y
fl ammab le.Itcoul dign ite if it com esinto
con tact with hotengine component partsor
th eex haus tsy stem. 0007
Mak esur eth at no wind shieldwa sher
concen trat espills outnext to thefiller
open ing. 0007
Remo vecap 1bytheta b. 0007
Addwa sher fluid. Ke
eping theair -water duct free 0007
Keep thear ea between thehood andthe
winds hieldfree ofdepos its,e.g .ice, snow
and leaves. Cleani
ngand care Inf
ormat iononwashing theve hicl ein acar
wa sh 000A
WARNIN GRisk ofacci dent dueto
re duced braking effect afte rwa shing the
ve hicle
The braking effect isreduced afte rwa shing
th eve hicle. 0007
Afterth eve hicle hasbeen washed,
br ak ecar efully whilepaying attention to
th etraf fic condi tions untilth ebr aking
ef fect hasbee nful lyrestor ed. 000E
NO
TEDama gedue touns uitable car
wa sh 0007
Beforedr iving intoacar wash mak e
sur eth at thecar wash issuit able for
th eve hicle dimensions. 0007
Ensur eth er eis suf ficie ntgrou nd clear‐
ance between theunderbody andthe
guide rails ofthecar wash. Maint
enance andcare365

Cleani
ngand careA voiding paintworkdam age
Mat tefinish R
Onlyuse carepr oducts approvedfo rMer cedes-Benz. R
Donotpoli shtheve hicle andalloywheels.
R Onlyuse carwashes that cor respond tothelat estengi‐
neer ingstandar ds.
R Donotuse carwash progr ams withafinal hotwa xtrea t‐
ment.
R Donotus epa int cleane rs,buf fing orpolishi ng prod ucts ,
gl oss preser vers,e.g. wax.
R Alw aysha ve paintw orkre pair scar ried out ataqu alif ied
spec ialistwo rkshop. No
teson cleaning decorativefo ils Obser
vetheno teson matt efinis hcar ein the
ch ap ter"No teson paintw ork/matt efinis hpa int‐ wo
rkcar e"(0013 page 368). Theyal so app lyto
matt edecor ativefo ils. Maint
enanceand care369

Alt
ernati vely,co nsu ltaqu alif ied spe‐
cialis two rkshop.
Ti re swith run-flat charact eristics : 0007
Obse rveth einf ormation andwarning
no teson MOExt ended tires (run-f lat
tir es). In
theeve ntofaflat tire, thefo llo wing option s
ar eav ailable dependingon your vehicle's equip‐
ment :
R Vehicl eswith MOExt endedtir es: itis pos‐
sibl eto continu eth ejour neyfo ra shor t
per iod oftime. Makesur eyo uobse rveth e
no teson MOExt ended tires (run-f lattire)
(0013 page37 6).
R Vehicl eswith aTIREF ITkit :yo ucan repair
th etir es so that itis poss ibletocontinu eth e
jou rney fora shor tper iod oftime. Todo this,
use theTIREFI Tkit (0013 page37 7).
R Vehicl eswith Mercedes meconne ct:you
can makeacal lfo rRo adside Assis tance via
th eov erhead control panel inthecase ofa
br eakdo wn(0013 page32 4). R
Allvehicl es:chang eth ewheel
(0013 page41 9). No
teson MOExt ended tires (run-fl attire) 000A
WARNIN GRisk ofacci dent whendr ivi ng
in eme rgency mode
When driving inemer gency mod e,thehan‐
dling charact eristic sar eim pair ed.e.g.when
cor ner ing,when accelerating stro ng lyand
when brakin g. 0007
Donotexc eed theper missible maxi‐
mum speed forMOExt ended tires. 0007
Avoid anyabr uptst eer ing and driving
maneuv ersas wellas drivin gove r
obs tacle s(cu rbs, pothol es, off-r oa d).
Thi sap plies, in pa rticular ,to aloaded
ve hicle. 0007
Stop driving intheemer gency mod eif
yo uno tic e:
R ban gingno ise
R vehicle vibration R
smok ewhic hsmells likeru bber
R con tinuous ESP®
int erve ntio n
R crac ks intireside walls 0007
Afterdr iving inemerg encymode have
th erims checkedby aqu alif ied spec ial‐
is two rkshop withre ga rd totheir further
use. 0007
The defective tir emus tbe replaced in
eve rycase . Wi
th MOExt ended tires (run-f lattire), youcan
co ntinue todrive yo ur vehicle evenif th er eis a
tot alloss ofpressur ein on eor mor etir es. How‐
eve r,th etir eaf fect ed mus tno tsho wan ycle arly
vis ible da mag e.
Yo ucan recogni zeMOExt endedtir es by the
MOExt ended marking whichappea rson theside
wa llof thetir e.
Ve hicl eswith tirepr ess uremonit oring sys‐
te m: MOExt endedtires ma yonly beused incon‐
junc tionwi th an act ivat ed tirepr essur emon itor‐
ing system. 37
6
Brea kdo wnassista nce