2019 MERCEDES-BENZ E CLASS key

ProblemPossible causes/consequences andPPSolutions
RThe SmartKeyis defective.
Checkthe battery usingthe batterycheck lamp andreplace if necessary (→page64).
Usethe emergencykeytolock or unlock (→page64).
Havethe SmartKeychecked at aqualified specialistworkshop.
You havelost a SmartKey.Havethe SmartKeydeactivated at aqualified specialistworkshop.
If necessary,havethe mechanical lockchanged aswell.
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Doors
Unlocking and opening doors fromthe inside
Pull door handle2.Locking pin1pops up whenthe door isunlocked.
Centrally locking and unlockingthevehiclefromthe inside
Tounlock:press button1.
Tolock:press button2.
This does not lock or unlockthe fuelfillerflap.
Thevehicle is not unlocked:
RIfyou havelockedthevehicle usingtheSmartKey.
RIfyou havelockedthevehicle using KEY‐LESS-GO.
Locking/unlockingthevehicle with KEY‐LESS-GO
RequirementsRThe SmartKeyis outsidethevehicle.
RThe distance betweenthe SmartKeyandthevehicle does notexceed 3ft(1 m).
RThe driver's door andthe door at whichthedoor handle is used are closed.
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Tounlockthevehicle:touchthe inner sur‐face ofthe door handle.
Tolockthevehicle:touch sensor surface1or2.
Convenience closing:touchrecessed sen‐sor surface2untilthe closing procedure iscomplete.
Further information on convenience closing(→page79).
Ifyou openthe trunk lid from outside it is auto‐matically unlocked.
Problems with KEYLESS-GO
ProblemPossible causes/consequences andPPSolutions
You can no longer lock or unlockthevehicle using KEYLESS-GO.Possible causes are:
RThe SmartKeyfunctions havebeen deactivated (→page 63).
RThe SmartKeybattery is discharged or nearly discharged.
RThere is interference from a powerfulradio signal source.
68Opening and closing

ProblemPossible causes/consequences andPPSolutions
RThe SmartKeyisfaulty.
Activatethe SmartKeyfunctions (→page 63).
Checkthe battery usingthe batterycheck lamp andreplace if necessary (→page64).
Usethe emergencykeytounlockor lockthevehicle (→page64).
Havethevehicle and SmartKeychecked at aqualified specialistworkshop.
Activating/deactivating the automatic lock‐ingfeature
Thevehicle is locked automatically whentheignition is switched on andthe wheels are turn‐ingfasterthanwalking pace.
Toactivate:press and hold button2forapproximatelyfiveseconds until an acousticsignal sounds.
Todeactivate:press and hold button1forapproximatelyfiveseconds until an acousticsignal sounds.
Inthefollowing situations,there is a danger ofbeing locked out whenthe function is activated:
RWhilethevehicle is beingtowstarted/pushed.
RThevehicle is beingtested onthe dynamom‐eter.
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Locking/unlockingthe driver's door withtheemergencykey
Ifyou wishtolockthevehicle entirely usingthe emergencykey,first pressthe buttonforlocking fromthe inside whilethe driver'sdoor is open. Then proceedtolockthe driv‐er's door usingthe emergencykey.
Insertthe emergencykey asfar as it will gointo opening1inthe cover.
Pull and holdthe door handle.
Pullthe cover onthe emergencykey asstraight as possibleawayfromthevehicleuntil itreleases.
Releasethe door handle.
Tounlock:turnthe emergencykey counter-clockwisetopositionG.
Tolock:turnthe emergencykey clockwisetopositionG.
Carefully pressthe cover ontothe lock cylin‐der until it engages and is seatedfirmly.
Trunk
Openingthe trunk lid
\nDANGERRisk ofexhaustgas poisoning
Combustion engines emit poisonousexhaustgases such as carbon monoxide. Exhaustgases can enterthevehicle interior ifthetrunk lid is open whenthe engine isrunning,especially ifthevehicle is in motion.
Always switch offthe engine beforeopeningthe trunk lid.
Never drive withthe trunk lid open.
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Vehicles with trunk lid convenience clos‐ingfeature:Press trunk lidremoteoperatingswitch1.
Vehicles with trunk lid convenience clos‐ingfeature:Press closing button1onthetrunk lid.
Vehicles with trunk lid convenience clos‐ing and KEYLESS-GO:Press locking button2onthe trunk lid.If a SmartKeyis detected outsidethevehicle,the trunk lid will close andthevehicle will belocked.
Trunk lid automaticreversing functionIf an object obstructsthe trunk lid duringtheautomatic closing process,the trunk lid willopen again automatically.The automaticrevers‐ing function is only an aid and is not a substituteforyour attentiveness.
When closing, make surethat no body partsare inthe closing area.
\nWARNINGRisk of becoming trappeddespitethereversing function
Thereversing function does notreact:
Rtosoft, light andthin objects, e.g.fingers.
Roverthe last

When makingthe kicking movement, make surethatyourfeetarefirmly onthe ground,other‐wiseyou could loseyour balance, e.g. on ice.
Requirements
RThe SmartKeyis behindthevehicle.
RStand at least12in (30 cm)awayfromthevehicle while performingthe kicking move‐ment.
RDo not come into contact withthe bumperwhile makingthe kicking movement.
RDo not carryoutthe kicking movementtooslowly.
RThe kicking movement must betowardsthevehicle and back again.
1Detectionrange ofthe sensors
If several consecutive kicking movements arenot successful,waitten seconds.
System limitations
The system may be impaired or may not functionif:
RSnow or dirt, e.g. fromroad salt, coversthesensor area.
RThe kicking movement is made using a pros‐thetic leg.
The trunk lid could be opened or closed uninten‐tionally, inthefollowing situations:
RA person's arms or legs are moving inthesensor detectionrange, e.g. when polishingthevehicle or picking up objects.
RObjects are moved or placed behindthevehi‐cle, e.g.tensioningstraps or luggage.
RClampingstraps,tarps orother coverings arepulledoverthe bumper.
RA protective mat with a lengthreachingoverthe trunk sill down intothe detectionrangeofthe sensors is used.
RThe protective mat is not secured correctly.
RWorkis being undertaken onthe trailer hitch,on trailers orrear bicycleracks.
Deactivate KEYLESS-GO (→page 63) or do notcarrythe SmartKeyaboutyour person in suchsituations.
Switching separate trunk locking on or off
Ifyou centrally unlockthevehicle while separatelocking is activated,the trunk willremain locked.
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If someone is trapped,releasethe but‐ton immediately or pressthe button inordertoreopenthe side window.
\nWARNINGRisk of becoming trappedwhenchildren operatethe side windows
Children could become trapped iftheyoper‐atethe side windows, particularly when unat‐tended.
Activatethechild safety lockfortherear side windows.
When leavingthevehicle, alwaystakethe SmartKeywithyou and lockthevehicle.
Never leavechildren unattended inthevehicle.
Requirements:RThe power supply orthe ignition is switchedon.
1Closes
2Opens
The buttons onthe driver's doortakeprece‐dence.
Tostart automatic operation:pressthebbutton beyondthe point ofresistanceor pull andrelease it.
Tointerruptautomatic operation:press orpullthebbutton again.
Whenthevehicle is switched off,the side win‐dowscan continue being operated.
The function isavailablefor aroundfiveminutesor until a door is opened.
Automaticreversing function ofthe side win‐dowsIf an object blocksa side windowduringtheclosing process,the side window opens againautomatically.The automaticreversing functionis only an aid and is not a substituteforyourattentiveness.
When closing, make surethat no body partsare inthe closing area.
\nWARNINGRisk of becoming trappeddespitethere beingreversing protectiononthe side window
Thereversing function does notreact:
RTosoft, light andthin objects, e.g.fingers
RDuringresetting
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