
Pe
rm itted towing me thods Ve
hicle equipment/ towing
me thod Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with manual transmission Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h
Ve hicles with automatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h if
th esteering wheel is fixe d in the
centre position wi thast eering
wheel lock
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (/ page476). #
Makesure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted
R the electric parking brake cann otbe released
or applied R
vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj. Breakdown assis
tance 477

%
Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( / page 479). Atowing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle must be tow star ted or towe daw ay,
its permissible gross mass must not exceed the
permissible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (/ page512). #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (/ page 481). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 83). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(/ page 99). #
Deactivate Active Brake Assi st
( / page 202). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Vehicles with manual transmission: shift
to neutral i. #
Release the electric parking brake. 478
Breakdown assis tance

&
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( / page 477). #
Con nect theto w bar totheto wing eye in
order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position jintheeve nt of dama getothe
electrical sy stem. Toshift toi , pr ovide the on-board electrical sy
stem with po wer
( / page 474). #
Vehicles with manual transmission: shift
to neutral. #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
j. #
Vehicles with manual transmission:
engage firs t or reve rsege ar. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
AMG vehicles with ADS PLUS (Adaptive
Damping Sy stem PLUS) &
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
The reduced damping forc es on theve hicle
being transpor ted can cause theve hicle/
trailer combination tostart toswing. Breakdown assis
tance 47 9

As a
result, when transporting vehicles with
th eAd aptive Damping Sy stem PLUS, the
ve hicle/trailer combination may start toskid.
Consequentl y,yo u could lose cont rol of your
ve hicle. #
When transporting, ensure that:
R theve hicle has been loaded onto
th e transpor ter cor rectly
R theve hicle is secured at all four
wheels with suitable tensioning
st ra ps
R the maximum permissible speed of
60 km/h is not exceeded when
transporting *
NO
TEDama getotheve hicle from secur‐
ing it incor rectly #
After loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm up wards
and 10cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels af ter
loading.
4MATIC vehicles/ vehicles with automatic
transmission #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
* NO
TEDama getothe driv etra in due to
incor rect positioning #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. To
wing eyesto rage location The
towing eye1 is located in thestow age
space under the boot floor. 480
Breakdown assis tance

Installing
theto wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eyeclockwise as far as it
will go and tighten.
Ve hicles with a trailer hitch: vehicles with a
trailer hitch do not ha veare ar brac ketfo rthe to
wing eye. Fasten theto w bar tothe trailer
hitch.
% Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama gedue toincor rect use of
th eto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. To
w starting theve hicle (eme rgency engine
st art) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with automatic transmission must
not be tow- star ted.
Ve hicles with manual transmission #
Obser vethe no tes on towing away
( / page 477). #
Ifnecessa ry, allow the engine and exhaust
sy stem tocool down. #
Switch the ignition on. #
Enga gesecond gear. #
Release the electric parking brake. #
Tow- start theve hicle while the clutch pedal
is fully depressed. #
Slowly release the clutch pedal. #
Immediately shift toneutral if the engine
st arts. #
Pull over and stop theve hicle, paying atten‐
tion toroad and traf fic conditions. #
Remo vetheto w bar. Breakdown assis
tance 481

Preparing
theve hicle for a wheel change Re
quirements:
R The requ ired tyre-change tool kit is available.
If yo ur vehicle is not equipped with the tyre-
ch ange tool kit, consult a qualified specialist
wo rkshop tofind out about suitable tools.
R The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
ground. #
Apply the electric parking brake manually. #
Movethe front wheels tothest ra ight-ahead
position. #
Vehicles with manual transmission:
engage firs t or reve rsege ar. #
Vehicles with automatic transmission:
shift into position j.#
Switch off the engine. #
Make sure that the engine cann otbe star ted. #
Place choc ks orother suitable items under
th e front and rear of the wheel that is diago‐
nally opposite the wheel you wish tochange. #
Remo vethe hub caps if necessary
(/ page 500). #
Raise theve hicle (/ page 500). Re
moving and fitting hub caps Re
quirements:
R The vehicle is prepared for a wheel change
(/ page 500).
Ve hicles with steel wheels
The wheel trim co vers the wheel bolts. Before
yo u can unscr ewthe wheel bolts, you must
re mo vethe wheel trim. #
Toremo ve:using bo thhands, carefully reach
into two wheel trim openings and remo vethe
wheel trim.
Plastic hub cap #
Toremo ve:turn the cent recover of the hub
cap anti-clockwise and remo vethe hub cap. #
Tofit: make sure that the cent recover of the
hub cap is turned anti-clockwise. #
Position the hub cap and turn the cent re
co ver clockwise until the hub cap engages
ph ysically and audibly. Ra
ising theve hicle when changing a wheel Re
quirements:
R There are no persons in theve hicle.
R The vehicle has been prepared for a wheel
ch ange (/ page 500).
Important no tes on using the jack:
R Only use theve hicle-specific jack that has
been tested and appr oved byMercedes-Benz
to raise theve hicle. 500
Wheels and tyres

The
overhang dimension and fastening points
are valid for a trailer hitch ins talled at thefa c‐
to ry. Model
2 2Over‐
hang dimen‐ sion
All model s1 148 mm Pe
rm issible towing capacity The
tongue weight is not included in theto wing
capacity. Pe
rm issible towing capacit y,braked (at a
minimum start-off gradeability of 8%) Model
Perm issible towing
capacit y,braked
CLA 180
CLA 180 d 16
00 kg
CLA 220 4MATIC
CLA 250 4MATIC 2000
kg
All other models 1800 kg Pe
rm issible towing capacit y,braked (at a
minimum start-off gradeability of 12%) Model
Perm issible towing
capacit y,braked
CLA 180
CLA 180 d 14
00 kg
CLA 220 4MATIC
CLA 250 4MATIC 18
00 kg
All other models 1600 kg Pe
rm issible towing capacit y,unbraked Model
Perm issible towing
capacit y,unbraked
CLA 180, manual
transmission 695
kg
CLA 180, auto matic
transmission 705
kg
CLA 180 d, manual
transmission 73
5kg
CLA 200, manual
transmission 700
kg
CLA 200, automatic
transmission 71
0kg
CLA 180 d, auto matic
transmission
CLA 220
CLA 250 74
5kg
All other models 750kg Te
ch nical da ta525

Display messages
Possible causes/consequences and M
MSolutions #
Shift the transmission toposition k.
Without changing gear,
consult workshop *T
he transmission is malfunctioning. The transmission position can no longer be shif ted. #
When the transmission is in position h, consult aqualified specialist workshop and do not change the trans‐
mission position. #
For all other transmission positions, park theve hicle safely. #
Consult a qualified specialist workshop.
Reversing not poss. Con-
sult workshop *
The transmission is malfunctioning. The transmission position kcannot be engaged. #
Consult a qualified specialist workshop.
Transmission Malfunction
Stop *
The transmission is malfunctioning. The transmission shifts toposition iautomaticall y. #
Pull over and stop theve hicle safely as soon as possible in accordance with the tra ffic conditions. #
Swit chthe transmission toposition j. #
Consult a qualified specialist workshop.
Auxiliary battery malfunc-
tion *T
he auxiliary batteryforth e transmission is no longer being charge d. #
Consult a qualified specialist workshop. #
Untilthen, manually set the transmission toposition jbefore you swit choff the engine. #
Before leaving theve hicle, apply the electric parking brake.
Transmission Malfunction *T
he transmission is malfunctioning. The cause could be an overheated clutch or bloc kedge ars. Display messages and
warning/indicator lamps 561