2019 MERCEDES-BENZ C-CLASS SEDAN Owner's Manual

0007
Select Protect Data Export .
Ac tivate0073 ordeacti vate 0053 thefunc tion.
Un bloc king thePIN
Re quiremen ts:
R Ther eis an Interne tcon nection .
R AMer cedes meaccount exists at htt p:/ /
www .mercedes.me .
R The Person alization service isactiv e
(0013 page27 1).
If th ePIN has been entered incor rectl yth re e
tim es,th ePIN willbebloc ked. Youcan have a
sing le-use passwordsent toyouvia the
Mer cedes meconn ectonline portaltorese tth e
PIN protect ion. 0007
Select Unbloc kPIN. 0007
Enterth esing le-use password.
PIN protect ion isrese t,and youcan seta
ne wPIN.
0009 Alternat ivel y, yo ucan have PIN protect ion
re se tat an aut hor ized Mercedes-Benz Cen‐
te r. User
profile Se
tting auser profile
Multimedia system:
0018 System 0019
g Person alization
Displa yingauser profile when star ting
If th is func tion isact ive, apr om ptappear swhen
st ar tin gth esy stem asking whichuser profile to
use. 0007
Select Display Profile Select ion afterStart . 0007
Activate0073 ordeacti vate 0053 thefunc tion.
Selecting auser profile 0007
Select GuestProfile orindividual profile 003B.
0009 Some settings from theuser profile areonl y
loaded whentheve hicle isstatio naryor
when theignition isswitc hedon.
Au tomatic synchronizat ion
Eac htime theignition isswitc hedoffor on, the
indiv idual userprofiles aresync hroniz edon the
multime diasystem and ontheser ver.This
ensur esthat thelat estuser profiles arealw ays
av ailable. 0007
Select Automat icSyn chron izat ion. 0007
Activate0073 ordeacti vate 0053 thefunc tion.
0009 Formor einf ormation aboutimpor ting/
ex por tinguser profiles (0013 page27 1).
Cr eatin gauser profile
Mul timedi asy stem:
0018 System 0019
g Person alization
0019 Create Profile 0007
Entera name. 0007
Select 0076.
The follo wing informatio nis save din theuser
pr ofile, forex am ple:
R System settings
R Settings intheTV tune r'schann ellist
R Navig ation andtraf fic inf ormati on
The settings differ depending ontheve hicle
eq uipment.
Im por ting/e xportinguser profiles
Re quirement s:
R Ther eis an Interne tcon nection . Multime
diasystem 27
1

R
AMer cedesme acco untexists at htt p:/ /
www .mercedes.me.
R The Person alization service isactiv e.
Multimedia system:
0018 System 0019
g Person alization
0019 Manual Export/ Import
This function isno tav ailable inall coun tries.
On lyindiv idual profiles can beimpor tedor
ex por ted.
The individual profiles arealw ayscollectiv ely
im por tedor expor ted. 0007
Impor t:select Import Profiles fromServer.
The Theprofile dataimport overwrites all
existing profiledata.Doyou want tocon-
tinue? messag eappea rs. 0007
Select Yes.
Use rpr ofiles areim por ted. 0007
Expor t:select Export Profiles tothe Server.
User profiles areex por ted.
0009 Certain settings ,suc has addr essbook
ent ries orprev ious destination sfrom the
na vig ation system, areno tex por ted. Se
tting user profile options
Multimedia system:
0018 System 0019
g Person alization 0007
Highlight apr ofile. 0007
Select 0080option s.
The follo wing option sar eav ailable:
R Renam e
R Delete
R Reset
0009 The gues tpr ofile can notbe dele tedor
re nam ed. So
ftwa reupdat e Inf
ormation onsof twareupdat es
The multimedi asy stem prov ides amess age
when anupdat eis available.
De pen dingon thesour ce,youcan perform vari‐
ous updat es: Sof
twareupd ate Sour
ceofthe
updat e Up
dat etype
Up dat esvia mobile
phone Na
vig ation map,sys‐
te m upd ates, Digit al
Oper ator's Manua l
Up dat esvia anexter‐
nal stor ag emedium,
e.g. aUSB flash drive Na
vig ation maps 0009
Updat esvia mobile phonerequ ire an act ive
Int erne tcon nection forth eve hicle. Thisis
no tav ailable inall coun tries. Forfur ther
inf ormation oncon nect ingtotheInt erne t,
see (0013 page32 4).
Ad vantag esofupd ating software
Thank sto thesof twareupdat e,your vehicle sta‐
tus isup-t o-dat e.
In order tocons tantly improve thequ alit yof our
ser vices youwill recei vefutur eupd ates foryo ur
mult imed iasystem, theMer cedes meconnect
ser vices andyour vehicle's communication mod‐
ule. These willconvenie ntlybe sent toyouvia 27
2
Multimedia system

th
emobile phoneconnect ioninyour vehicle
and, asan option, installed automat ically.Yo u
can moni torth est atus ofyour updat eson the
Mer cedes meportaland find informa tionab ou t
po tentia linno vatio ns.
Yo ur adv antages ataglanc e:
R con venie ntly recei vesof twareupda tesvia
th emobile phonenetwork
R improve sth equ alit yand availabilit yof
Mer cedesme connectser vices
R keeps your mult imed iasystem and comm uni‐
cation module up-to-dat e
Fu rther information aboutsoftwareupdat escan
be found athttp :/ /m e.m erced es-ben z.co m
Pe rfor min gasof twareup date
Re quirement s:
R Ther eis an Interne tcon nection
(0013 page32 4).
R Foraut omat icupdat es:yo ur vehicle hasa
per manent lyins talled com munic ationmod‐
ule. Multim
ediasystem:
0018 System 0019
Soft ware Update
Au tomatic update 0007
Swi tchAuto matic Onl ine Update on 0073.
Up dat esareper form ed.
The current status oftheupdat esisdis‐
pla yed.
Manu alupd ate 0007
Deact ivat e0053 Auto matic OnlineUpdate. 0007
Select anupdat efrom thelis tand star tth e
updat e.
Ac tiv atin gthe softwa reupdat e 0007
Restar tth esy stem.
Fu nction ofimpor tant system updates
Im por tant system updat esma ybe neces saryfo r
th esecur ityofyour mult imed iasystem's data.
Please installth ese updat es,orelse thesecur ity
of your mult imed iasystem cann otbe ensur ed.
0009 Ifaut omatic softwareupdat esareactiv ated,
th esy stem updat eswill bedownloaded auto‐
maticall y(0013 page27 3). As
soo nas an update isavailable fordo wnloa d,
a cor responding messageappea rson themedia
displa y.
Yo uha ve thefo llo wing selectionoption s:
R Down load
The updat ewill bedownloaded inthebac k‐
gr ound.
R Det ails
Inf ormation aboutthepending system
updat eis displa yed.
R Later
The updat ecan bedownloaded manuallyata
lat er time (0013 page27 3).
If th edo wnload iscom pletedand theupdat eis
re ady forins tallation ,yo uwill beinformed ofthis
af te rth ene xt ignition cycle, forex am ple.
0009 Park theve hicle safely inasuit able location
bef orest ar tin gth eins tallation .
Re quiremen tsforth eins tallation :
R The ignit ionisswitc hedon.
R The engin eis no tru nning . Mu
ltimed iasystem 27
3

R
Notesand warnings have been read and
acc epted.
R The parkingbr ak eis applied.
If all requ iremen tsareme t,th eupdat ewill be
ins talled. Themultim ediasystem cann otbe
oper ated while theupdat eis being installed and
ve hicle functionsarere strict ed.
If er ro rs should occurduring theins tallation ,th e
multime diasystem automaticall yatt em ptsto
re stor eth epr ev ious version. Ifre stor ation ofthe
pr ev ious version isno tpossible ,a symbol
appear son thecent ercon sole displa y.Please
cons ultaqu alif ied spec ialistwo rkshop to
re solv eth epr oblem. Re
setfunction Multimedia
system:
0018 System 0019
Reset
Pe rsonal datais dele ted, forex am ple:
R Statio npr ese ts
R Con nectedmobile phones 0007
Select Yes.
If PIN protect ion isactiv ated, apr om ptappear s
ask ing ifyo ualso wish torestor eth is to thefa c‐
to ry settin gsdur ing are se t. 0007
Select Yes. 0007
Enterthecur rent PIN .
The PINisrese t.
or 0007
Select No.
The current PIN stay sth esame afte rre se t‐
ting.
0009 Ifyo uha ve forg ottenyo ur PIN ,an aut hor ized
Mer cedes-Ben zCen tercan deactivateth e
PIN protect ion foryo u.
A pr om ptappear sag ain asking whe ther you
re all ywish torese t. 0007
Select Yes.
The multimedia system isrese tto thefa ct or y
se ttings. Fi
t& Hea lthy ENE
RGIZIN Gcomf ort 27
4
Multimedia system

ENER
GIZIN Gcomf ortpr og ram ove rview
Pr og ram ove rview Pr
og ramF unction
Re fresh
Canmaketa rgeted chang estotheint erior climat eto refresh vehicle occupants. Coolingairflow and ioniza‐
tio npur ifytheair .The vehicle interior isillu minat edwithcool color sand theseats areve ntil ated .
Wa rmth
Canincrease thecomf ortle ve lof theoccupant s.The vehicle's panel,seatandsteer ing wheel heaterpro‐
duce acoz ywa rmth.The airis pu rified using ionizat ionand apleasant fragr ance isreleased. Thevehicle
int erior isillu minat edwithwa rm light ing.
Vi tali ty
Cancoun tera ct fatig ue inmono tonou sdr ivi ng situa tions. Fast-pa ced music and avit alizi ng mas sage pro‐
vide invigor ating stimulatio nfo rth eve hicle occupants. Theairispur ified using ionization andapleasa nt
fr agr ance isreleased. Thevehicle interior isillu minat edinast imulatin ghue and theseat isventil ated .
Pl eas ure
Canpr omo teaposit ive moo din theoccupant s.Moder atelyfa st musi cis pla yedand amassag epr ogr am is
activ ated. The airispur ified using ionization andapleasant fragr ance isreleased. Thevehicle interior is
illu minat edwithamicable lighting.
We llbeing
Canaidtheph ysical and men talre lax ation ofocc upant s.Abac kmassag ecom bined withlocal warmthpro‐
vide relax ation .The airispur ified using ionization andapleasant fragr anc eis released. Themusic player
pla ysselections ofcalming musicandtheve hicle interior isillu minat edwithpleasa ntlighting.
Tr aini ng
Cancount eract theonse tof muscle tensi on, limbs falling asleep orstre ss wit hta rgeted relax ation orstim‐
ulation exercises. Theexercises aredemon stra tedin shor tvideos. Theairispur ified using ionization anda
pleasant fragr ance isreleased. Thevehicle interior isillu minat edwithlighting appropriateto theex ercise. Multimedia
system 27
5

0009
Please note that theav ailable prog rams and
th eassociat edfunc tionsar edependent on
yo ur vehicle equipment. Depending onyour
eq uipme nt,fe we rfunctions maybe availa‐
ble.
St arting theENER GIZIN Gcomf ortpr og ram
Re quirement s:
R The ignit ionisswitc hedon.
0009 ENE RGIZING comfortis available approx‐
imat elyfive minut esafte rst ar tin gth emulti‐
media system.
Multimedia system:
0018 Vehicle 0019
ENE RGIZING Comfort
Selecting aseat 0007
Select SeatSelect ion. 0007
Select thedesir edseat orAll Seats 0073.
St arting apr og ram 0007
Select Refres h,Wa rmth, Vitality, Enjoym ent
or Wel l-being.
The select edprogr am willru nfo rte nminu tes. Conf
iguringapr og ram 0007
Call upfurther option sÜ forth edesir ed
pr ogr am. 0007
Switc hth efunc tionsincluded inthepr ogr am
on 0073 oroff0053.
St arting traini ng 0007
Select Training. 0007
Select MuscleRelaxati on,Mus cleStimul a-
tion orBala nce.
The selected trai ning videostar ts and isdis‐
pla yedin themedia display. 0007
Select FullScree n:Vid eo.
The trai ning video isdispl ayed infull screen.
0009 Formor einf ormation onpau sing orskippi ng
th ro ugh videos,see (0013 page33 3).
If ,dur ing anact ive pr ogram, afun ction requ ire‐
men tis no long erme t,acor responding message
appea rs.The activeprog ram iscanceled . Na
vig ation Switc
hingnavig ation on Multimedia
system:
0018 Navigation 0007
Alternativ ely:press the00CB button.
The map appear sand showscurrent vehicle
position 1. 27
6
Multimedia system

0009
Ifaclimat econtr olsetting isch ang ed, acli‐
mat ebar appear sbr ief ly. Sho
wing/ hiding thena vig ation menu Re
quirement s:
R The map displa ysthecur rent vehicle posi‐
tion. Multimedia
system:
0018 Navigation 0007
Tosho w:swipe lefton theto uc hpad orthe
To uc hCon trol.
or 0007
Slid eth econ troller tothelef t. 0007
Tohide: swiperight ontheto uc hpad orthe
To uc hCon trol. or 0007
Slid eth econ troller totheright.
0009 Tosho wor hide lowe rmenu leve ls, swipe or
slide tothelef tor right asman ytimes as
necessar y. Des
tinat ion entry Ent
ering aPOI oraddress 000A
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. 0007
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. 0007
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad Mult
imed iasystem 27
7

and
traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Re quirement s:
R Forthe online search :Mer cedes mecon‐
nect isavailable.
R Youha ve auser accoun tfo rth eMer cedes
me portal.
R The service isavailable.
R The servicehas been activat ed atan aut hor ‐
ize dMer cedes-Ben zCent er.
Fu rther information canbefound at:ht tp :/ /
www .merced es.me
Mult imed iasystem:
0018 Navigation 0007
Sho wthena vig ation menu. 0007
Select ªEnter Dest ination . The
stat eor prov inc ein whic hth eve hicle is
locat edisset1.
Ther ear etw oav ailable methods ofdes tinat ion
entr y:
R Free sear ch2
R Sea rchstep-b y-step 3
Me thod 1:free sear ch 0007
EnterthePOI oraddr essin2. The entries
can bemade inanyor der .
Dur ing destinat ionentry,sugg estion sar e
made bythemultimedia system. Aselect ion
of des tinat ions appear sin alis t. En
terth ese addr esselement s,forex am ple:
R City ,st re et,house number
R Street,cit y
R ZIP code
R POI name
R POI categor y,e.g. Gas Station
R City ,POI name 0007
Toswitc hto handwr itingrecognit ion:
selec tv 5. 0007
Write th ech aract eron theto uc hpad. 0007
Toswitc hto charact ersel ection :pr ess the
0038 button.
or 0007
Press theto uc hpad. 0007
Todel etean entr y:select %4(ifavail‐
able).
Use thefo llo wing option s:
R Press brief ly:del etes thelas tch aract er
ent ered orthelas tsugg estion adop ted.
R Press and hold: deletesth eent ire ent ry. 0007
Tosetth elangu age:selec t0054 8. 27
8
Multimedia system