2019 MERCEDES-BENZ C-CLASS COUPE Owner's Manual

The
Oper ator's Manual andMaint enanc eBookle t
ar eim por tant docum ents andshould be kept in
th eve hicle. Ser
vice andvehicl eoper ation Ve
hicl eoper ation outside theUS Aor Cana da When
youar eabr oad withyo ur vehicle, observe
th efo llo wing points:
R service point sor replacemen tpar tsma yno t
be available immediat ely.
R unle aded fuelmayno tbe available forve hi‐
cles withacat alytic converter .Leaded fuel
ma ycause damag eto thecat alytic converter .
R thefuel mayha ve an extreme lylow oct ane
num ber.Un suit able fuelcancause engine
damag e.
Some Mercedes-Benz modelsareav ailable in
Eur ope thro ugh ourEuropean DeliveryPr og ram.
Fo rmor einf ormation, pleaseconsult anauthor‐
ized Mercedes‑B enzservice center,or write to
one ofthefo llo wing address:
in theUS A: Mer
cede s-Benz USA,LLC
Eur opea nDeliv eryDepar tment
One Mercedes-Benz Drive
Sandy Springs, GA30328
in Canada:
Mer cedes-Benz Canada,Inc.
Eur opea nDeliv eryDepar tment
98 Vande rhoof Avenue
To ronto, Ont ario M4G 4C9 Mai
nten anc e Yo
ur cus tomer advisorconf irms theser vice in
th eser vice repor t. Ro
adside Assistan ce The
Mercedes -Benz Roadside Assis tance Pro‐
gr am offers tech nica lhel pin thecase ofa
br eakdo wn.Your calls totheto ll-f reeRo adside
As sis tance Hotline areans weredby our agents
24 hour sa da y,365 days aye ar.
1- 80 0-FO R-MER Cedes (1-800-367-63 72)(US A) 1-8
00-387-0 100(Canada)
Yo ucan find further information inthe
Mer cedes-Ben zRo adside Assis tance Progr am
br oc hu re (US A)orthe"R oadside Assistance"
secti oninthemaint enanc eand warrant yinf or‐
mat ionbook let(Canad a).Youwill find both in
th eve hicle document wallet. Chang
eof address orchang eof ow ner ship In
theev ent ofach ang eof addr ess, please send
us the"No tification ofaddr esschang e"inthe
Ser vice andGuarant eeboo kletor simply callth e
Mer cedes-Ben zCus tomer Assis tance Center
(US A)on theho tline number
1-8 00-FOR-MER Cedes (1-800-367-63 72)or Cus‐
to mer Service (Canada )on 1-800-38 7-0100. We
can then reac hyo uin atim elyfa shion, ifneces‐
sar y.
If yo usell your Mer cedes,pleas elea veall liter a‐
tur ein theve hicle sothat itis available tothe
ne xt ow ner .If yo uha ve pur chased aused vehi‐
cle, please sendusthe"No tice ofPur chase of
Used Car"intheSer vice andGuar anteebookle t
or sim plycall theMer cedes- BenzCustomer Gener
alno tes 23

Assi
stanc eCent er(US A)attheho tline number
1-8 00- FOR-MER Cedes (1-800-367-63 72)or Cus‐
to mer Service (Canada )at 1-800-38 7-0100. Oper
ating safety 000A
WARNIN GRisk ofacci dent dueto mal‐
functions orsystem failur es
If yo udo notha ve thepr escr ibed service/
maint enanc ewo rkor anyre qu ired repair s
car ried out, this could result inmalfunctions
or system failur es. 0007
Alw aysha ve thepr escr ibed service/
maint enanc ewo rkas wellan yre qu ired
re pair scar ried out ataqu alif ied spe‐
cialis two rkshop. 000A
WARNIN GRisk ofacci dent orinju rydue
to inc orrect mod ifica tions onelectr onic
com pone ntparts
Modif ication ofelectr oniccomponent s,their
sof twareor wir ing could impair their func tion and/or
thefunc tion ofother networke dcom‐
ponen tpar ts.Inpar ticular ,sy stems releva nt
to saf etyco uld also beaffect ed.
As are sult, these mayno long erfunc tion
pr oper lyand/ orjeopar dizeth eoper ating
saf etyof theve hicle. 0007
Neverta mp erwit hth ewir ing and elec‐
tr onic componen tpar tsor their soft‐
wa re. 0007
Yousho uld have all workon electr ical
and electr oniccomponent scar ried out
at aqu alif ied spec ialistwo rkshop. Obser
vethe"On-boar delectr onics"sect ionin
"T ec hnical data". 000A
WARNIN GRisk offire due toflammab le
mat erials onhotpar tsof theex haus t
sy stem
Flammable material suc has lea ves, grass or
twigs mayignit eif th ey come intocont act
wi th hotpar tsof theex haus tsy stem. 0007
When driving onunpavedro ads oroff-
ro ad, regular lych eckth eve hicle under‐
side. 0007
Remo vetrap pe dplants orother flam‐
mable material. 0007
Ifth er eis damag e,con sult aqu alif ied
spec ialistwo rkshop immediat ely. 000E
NO
TEDama getotheve hicle In
thefo llo wing situat ions,in par ticular ,th er e
is arisk ofdamag eto theve hicle:
R The vehicle becomes grounded, e.g.ona
high curb oran unpavedro ad
R The vehicle isdriven toofa st over an
obs tacle ,e.g. acurb ,spe edbump orpot‐
hole
R Ahea vyobject strike sth eunderbody or
ch assis components
In situatio nssuc has this, thebody ,th e
und erbody ,ch assis components,wheels or
tir es coul dbe damag edwithout thedamag e
being visible. Componen tsdamag edinthis 24
Generalno tes

wa
ycan unexpec tedlyfa ilor ,in thecase of
an acciden t,ma yno tabsorb theloads that
ar ise asintend ed.
If th eunderbody panelingisdamag ed,flam‐
mable materials suchas lea ves, grass or
twigs cancollect between theunderbody and
th eunderbody paneling.Thesematerials may
ignit eif th ey come intocont actwith hot
par tson theex haus tsy stem. 0007
Have theve hicle checkedand repair ed
immediat elyat aqu alif ied spec ialist
wo rkshop.
or 0007
Ifdr iving safetyis im pair edwhile con‐
ti nui ng your jour ne y,pull over and stop
th eve hicle immediat elyin accor dance
wit hth etraf fic condi tions,and cont act
a qu alif ied spec ialistwo rkshop. Dec
laration ofconf ormity forwi reless vehi‐
cle comp onent s
US A:"The wireless devic es ofthis vehicle com‐
ply withPa rt15 oftheFCC Rules. Opera tionis subje
ctto thefo llo wing twocon dition s:1) These
de vice sma yno tcause harmful interfere nce, and
2) The sedevice smu stacc eptan yint erfere nce
re cei ved, includin gint erfere nce that ma ycaus e
unde sired operation .Chan gesor modif ications
no tex pressl yappr ovedby thepar tyresponsible
fo rcom pliance could void theuser's author ityto
oper ateth eeq uipment. "
Canada :"The wireless devices ofthis vehicle
com plywit hIndus try Canada license-e xemp t
RSS standar d(s).Operationis subj ecttothefo l‐
lo wing twocon dition s:(1) These device sma y
no tcause interfere nce, and(2)The sedevice s
mu stacc eptan yint erfere nce, including interfer‐
ence that ma ycaus eunde sired oper ationof the
de vice. "
US A:"W ireless chargin gsy stem formobil ede vi‐
ces (mode l:WMI2 Wireless Mobile Interface):
th is de vice complies withPa rt18 oftheFCC
Ru les."
The name andaddr essofthere sponsible party
is:
peik eracus ticGmbH
Max-Planc k-St r.28-32 61
38 1Fr iedr ichsdor f
Ger man y Diagnos
ticsconnection
The diagno stics con nection isonl yint ended for
th econ nect ionofdiagnos ticdevices ataqu ali‐
fi ed specialis two rkshop. 000A
WARNIN GRisk ofacci dent dueto con‐
necting device sto thediagnos ticscon‐
nect ion
If yo uco nn ect equipme nttoadiagn ostic s
con nectionin theve hicle, itma yaf fect the
oper ation ofvehicle systems.
As are sult, theoper ating safetyof theve hi‐
cle could beaffect ed. 0007
Onlyconnect equipmenttoadiagn os‐
tic scon nectionin theve hicle whichis
appr ovedfo ryo ur vehicle byMer cedes-
Benz . Gener
alno tes 25

000A
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal.
This jeopar dizestheoper ating androad
saf etyof theve hicle. 0007
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. 0007
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. 0007
Donotuse loose floor mats anddonot
place floor mats ontopof one another. 000E
NO
TEBatt erydi sc ha rging from using
de vice sconne cted tothediagnos tics
con nect ion Using
devices atthediagnos ticsconnect ion
dr ains thebatt ery. 0007
Chec kth ech arge leve lof thebatt ery. 0007
Ifth ech arge leve lis low, charge the
batt ery, e.g. bydriving acon sider able
dis tance. Co
nnecti ngequip ment tothediagnos ticscon‐
nect ioncan lead toemissions monitoring infor‐
mation beingrese t,forex am ple. This maylead
to theve hicle failing tomee tth ere qu iremen tsof
th ene xt emissions inspectionduring themain
inspect ion. Qualif
iedspecialis two rkshop
An author ized Mercedes-B enzCent erisaqu ali‐
fi ed specialis two rkshop. Ithas theneces sary
special skills,tools and qualif icat ionsto cor‐
re ctly carryout thewo rkrequ ired on your vehi‐
cle. This particular lyapplies tosaf ety-re leva nt
wo rks.
Fo rth efo llo wing, alwaysha ve your vehicle
ch eckedat an aut hor ized Mercedes- BenzCen‐
te r:
R safety-re leva nt wo rks
R service andmaint enance work R
repair work
R modif ications aswellas installation sand
con versions
R workon electr oniccomponent s
Mer cedes‑B enzrecomme ndsaMercedes‑Be nz
ser vice center. Co
rrect use oftheve hicl e
If yo ure mo veanywa rning sticke rs,yo uor other s
could failto recogni zecer tain dang ers. Lea ve
wa rning sticke rs inposit ion.
Obser vethefo llo wing informatio nin par ticular
when drivin gyo ur vehicle:
R thesaf etyno tesin this manual
R tech nica lda ta forth eve hicle
R traf fic ru les and regulations
R laws and safetyst andar dsper tainin gto
mo torve hicles 26
Gener alno tes

Pr
oblems withyour vehicl e
If yo usho uld exper ience apr oblem withyo ur
ve hicle, particular lyone that youbelie vema y
af fect its safeope ratio n,we urge youto cont act
an author ized Mercedes-B enzCent erimmedi‐
at elyto have thepr oblem diagnosed andrecti‐
fi ed. Ifth epr oblem isno tre solv edtoyour sat is‐
fa ction, plea se discu ssthepr oblem again with
an aut hor ized Mercedes- BenzCenteror,if nec‐
essar y,cont actusatone ofthefo llo wing
addr esses :
In theUS A:
Mer cede s-Benz USA,LLC
Cus tomer Assis tance Center
One Mercede s-BenzDrive
Sand ySpr ings,GA 30328
In Can ada:
Mercede s-BenzCanad a,Inc.
Cu stomer Relation sDepar tment
98 Vande rhoof Avenue
To ronto, Ont ario M4G 4C9 Re
por ting safetydef ects
US Aonl y:
The follo wing text ispu blished asrequ ired of
manuf acturersunder Title 49, Code ofU.S. Fed‐
er al Re gulations, Part57 5pur sua nttothe
"N atio nalTraf fic and MotorVe hicle SafetyAc tof
19 66".
If yo ubelie vethat your vehicle hasadef ect
whic hcould cause acr ash orcould cause injury
or deat h,yousho uld imm ediat elyinf orm the
Na tional HighwayTraf fic Saf etyAd minis tration
(NHT SA)in addition tonotify ing Mer cedes-Be nz
US A,LLC.
If NHT SArecei vessimila rcom plaints, itma y
open aninve stigation ,and ifit finds that asaf ety
def ect exists inagr ou pof vehicles, itma yor der
a re cal land remedy campaign. However,NHT SA
canno tbeco meinvo lved inindividual problems
be tween you, your dealer ,or Mer cedes-Ben z
US A,LLC.
To cont actNHT SA,yo uma ycall theVe hicle
Saf etyHo tlin e to ll-f reeat 1-8 88-327-4 236
(TT Y:1-800-42 4-9153) (insi detheUS A); goto
http: //www .safercar .go v;or write to :Ad minis‐ tr
at or ,NHT SA,400 SeventhSt reet,SW .,Wa sh‐
ingt on,DC20590, USA.
Fu rther information onvehicle safetycan be
fo und at:ht tp :/ /www .saf er car .gov Limit
edWa rranty
000E NO
TEDama getotheve hicle arising
fr om violation ofthese oper ating instruc‐
tion s. Damag
eto theve hicle canarise from viola‐
tion ofthese oper ating instruction s.
This damag eis no tco veredeit her bythe
Mer cedes-Ben zim plied warrant yor by the
Ne w‑ orUsed- Vehicle Warrant y. 0007
Followtheins truction sin these oper at‐
ing instruction son proper operation of
yo ur vehicle aswellas on possible vehi‐
cle damag e. Gener
alno tes 27

QR
code forre scue card
The QRcode issecur edinthefuel filler flap and
on theopposit eside ontheB-pillar .In theeve nt
of an acci dent, rescue services canusetheQR
code toquickl yfind theappr opriatere scue card
fo ryo ur vehicle. Thecurrent rescue cardcon‐
ta ins themos tim por tant informa tionab ou tyo ur
ve hicle inacom pact form ,e.g. thero utin gof the
electr iclines.
Fu rther information canbeobt ained athttp: //
www .mercedes-benz .de/qr-code. Data
storage Electr
oniccontr olunit s Ele
ctro nic contr oluni tsareins talled inyour vehi‐
cle. Some ofthese areneces saryfo rth esaf e
oper ation ofyour vehicle, whilesome assistyo u
when drivin g(dr iver assis tance systems). In
addition, your vehicle prov ides comfort and
ent ertainm ent func tions,whic har ealso made
possible byelectr oniccontrol units.
Elect ronic contr oluni tscont ain da ta memor ies
whi chcan temp orarily orper manent lystor e te
ch nica linf orma tionab ou tth eve hicle's operat‐
ing stat e, com ponent loads, maintenance
re qu iremen tsand tech nica leve nts orma lfunc‐
tio ns.
In gener al,th is inf ormatio ndocum entsth est at e
of acom ponent part,amodul e,asy stem orthe
sur round ingssuc has:
R operatin gst atus ofsystem com ponen ts(e.g.
fi ll le ve ls, batt eryst atus ,tir epr essur e)
R status messagescon cerningth eve hicle or
its individua lcom ponent s(e.g. number of
wheel revo lution s/speed, longitudin alacc el‐
er ation ,lat eral acc eler ation ,displa yof fas‐
te ned seatbe lts)
R malfunctio nsorfaults inim por tant system
com ponen ts(e.g. lights, brak es)
R information oneve nts lead ing tovehicle
damag e
R system react ionsin spec ialdrivin gsit uatio ns
(e. g.airbag deployment,int erve ntio nof sta‐
bilit ycon trol systems)
R ambient conditions (e.g.temp eratur e,rain
sen sor) In
addition toprov iding theactual control unit
func tion,th is dat aassis tsthemanuf acturerin
de tecting andrectify ingmal functi onsand opti‐
mizi ngvehicle functions. Themajority ofthis
dat ais temp orar yand isonl ypr ocessed inthe
ve hicle itself. Onlya small portion ofthedat ais
st or ed intheeve ntor ma lfunctio nmem ory.
When your vehicle isser viced, tech nica lda ta
fr om theve hicle canberead out byser vice net‐
wo rkem ployees (e.g. workshops, manufactur‐
er s) or third par ties (e.g. breakdo wnservice s).
Ser vice sinc lude repair services, maintenanc e
pr ocesses ,wa rrant yclaim sand qualit yassur ‐
anc emeas ures, forex am ple. Theread out isper‐
fo rm ed via theleg ally prescr ibed portfo rth e
diagnos ticsconnection intheve hicle. The
re spectiv eser vice networklocations orthird
par ties collec t,pr oces sand usethedat a.The y
documen tte ch nica lst atus esoftheve hicle,
assis tin findi ng ma lfunctio nsand improv ing
qu alit yand aretrans mittedto themanuf acturer,
if neces sary.Fu rther mor e,themanuf actureris
subject toproduct liability .Fo rth is, themanu‐
fa ctur errequ ires tech nica lda ta from vehicles. 28
Gener alno tes

Fa
ult mem ories intheve hicle canberese tby a
ser vice outle tas par tof repair ormaint enanc e
wo rk.
Dep endingontheselect edequipment, youcan
im por tdat aint oth eve hicle's comfortand info‐
ta inm ent func tionsyo urself .
This includes ,fo rex am ple:
R mult imed iadata suchas music ,fi lms orpho‐
to sfo rpla yba ckinan integratedmultimedia
sy stem
R addr essbook datafo ruse inconnection with
an integr ated hands-fr eesystem oran inte‐
grat ednavig ation system
R entered navig ation destinat ions
R dataabout theuse ofInt erne tser vices
This datacan besave dlocally intheve hicle orit
is locat edon ade vice whichyo uha ve connect ed
to theve hicle (e.g.smar tphone, USBflash drive
or MP3 player). Ifth is dat ais stor ed intheve hi‐
cle, youcan deleteitat anytim e.This datais
sen tto third par ties onlyat your requ est,par tic‐
ular lywhen youuse onlineser vices inacc ord‐
anc ewit hth ese ttings that youha ve select ed. Yo
ucan stor eor chang econ venie nce settings /
ind ividu aliza tionin theve hicle atanytime.
Depending ontheeq uipment, this inc ludes, for
ex am ple:
R setting sfo rth eseat andsteer ing wheel posi‐
tion s
R suspension andclimat econ trol settings
R customizations suchas interior ligh ting
If yo ur vehicle isaccor dinglyeq uipped ,yo ucan
co nn ect your smar tphon eor ano ther mobile end
de vice totheve hicle. Youcan contro lth is by
means ofthecon trol element sint egr ated inthe
ve hicle. Imagesand audiofrom thesmar tphon e
can beoutput viathemultimedia system. Cer‐
ta in inf ormatio nis simult aneousl ytransf erredto
yo ur smar tphon e.
De pen dingon thetype ofintegr ation, this can
inc lude:
R gener alvehicle data
R position data
This allowsyouto use selected apps onyour
smar tphon e,suc has navig atio nor musi cpla y‐ bac
k.Ther eis no further interaction between the
smar tphone andtheve hicle; inpar ticular ,ve hi‐
cle datais no tdir ectl yaccessible. Whichtype of
fur ther dat apr ocessin goccur sis de term ined by
th epr ov ider ofthespecif icapp used. Whichse t‐
ting syo ucan make,ifan y,depends onthespe‐
cif icapp andtheoper ating system ofyour
smar tphon e. Onlin
eser vices Wi
reless netw orkconnection
If yo ur vehicle hasawir eless networkconn ec‐
tion, itenables datato be exc hang edbetween
yo ur vehicle andadditional systems. Thewire‐
less networkcon nect ionisenabled viatheve hi‐
cle's transmission andrecep tion unitor via con‐
nect edmob ile end device s(e.g .sma rtphones).
Onlin efunc tionscan beused viathewir eless
ne tworkcon nect ion.This includes onlineserv‐
ices andapplications/ appsprov ided bytheman‐
uf actur eror other prov ider s.
Manu factu rer's services
Re garding onlin eser vice sof themanuf acturer,
th eindividual functionsar edescr ibedbythe Gene
ralno tes 29

manuf
acturerinasui table place (e.g.Operator's
Manual, websit eof themanuf acturer)along with
th ere leva nt data protect ion information .Pe r‐
sonal datama ybe used forth epr ov ision of
onlin eser vice s.Dat ais exch ang edvia asec ure
con nection,e.g .th emanuf acturer'sdesignat ed
IT systems. Personal datais collect ed,pro‐
cessed andused viathepr ov ision ofser vice s
exc lusiv elyon thebasis ofleg alper missions or
wit hpr ior con sent .
The services andfunc tions(some times subject
to afe e) can usually beactiv ated ordeactiv ated.
In some cases, this also applies totheent ire
ve hicle's dataconn ection. Thisexcludes, inpar‐
tic ular ,leg allypr escr ibed functionsand service s.
Th ird pa rty ser vice s
If it is possibl eto use onlineser vices from other
pr ov ider s,these services aresubject tothedat a
pr otect ion and term sof use ofthere sponsible
pr ov ider .The manuf acturer has noinfluenc eon
th econ tent exc hang ed.
Please inquire,ther efor e, about thetype, scope
and purpose ofthecollect ionand useofper‐ sonal
dataas par tof third par tyser vice sfrom
th eir respectiv epr ov ider . Mult
imed iasystem/M ercedes meconnect If
th eve hicle iseq uipped withth emultimedia
sy stem orMer cedes meconnect ,additional data
about theve hicle's operation, theuse ofthe
ve hicle incer tain situat ions,and thelocation of
th eve hicle maybe com piled bythemultimedia
sy stem orMer cedes meconnect .
Fo radd itional information pleasereferto the
ch ap ter"Mu ltimed iasystem" and/or the
Mer cedes meconn ectTerm sand Conditions. Ev
ent data recor der s US
Aonl y:
This vehicle iseq uipped withan event data
re cor der (EDR ).The mainpu rpose ofan EDRis
to recor d,incer tain crash ornear crash-lik esit‐
uation s,suc has an airbag deployment orhitt ing
a ro ad obs tacle ,da ta that will assis tin unde r‐
st andi nghowave hicle's systems perform ed.
The EDRis designed torecor dda ta relat ed to ve
hicle dynamics andsafetysy stems fora shor t
per iod oftime, typica lly 30 seconds orless.
The EDR inthis vehicle isdesigned torecor d
su ch dat aas:
R Howvarious systems inyour vehicle were
oper ating
R Whe ther or notth edr iver and front
passeng erseat belts werebuc kled/f astened
R Howfar(if at all)th edr iver wa sdepr essing
th eaccelera torand/or brak epeda land
R Howfast theve hicle wastrav eling
This datacan help prov ide abe tter under stand‐
ing ofthecir cums tances inwh ich acci dents and
inju ries occur .NO TE: EDRdat ais recor ded by
yo ur vehicle onlyif anon- trivial crash situation
occur s;no dat ais recor ded bytheED Runder
nor mal driving conditions andnoper sonal data
(e.g. name, gende r,ag eand acciden tloc atio n)is
re cor ded .Ho wever,ot her parties, suchas law
enf orcement ,could combine EDRdatawit hth e
typ eof personall yidentifying dataro utin ely
acq uired dur ing acrash inve stigation . 30
General notes