2019 MAZDA MODEL CX-9 phone

Keys
WA R N I N G
Do not leave the key in your vehicle with
children and keep them in a place where
your children will not find or play with
them:
Leaving children in a vehicle with the key is
dangerous. This could result in someone
being badly injured or even killed. Children
may find these keys to be an interesting toy
to play with and could cause the power
windows or other controls to operate, or
even make the vehicle move.
CAUTION
Because the key (transmitter) uses
low-intensity radio waves, it may not
function correctly under the following
conditions:
 The key is carried with communication
devices such as cellular phones.
 The key contacts or is covered by a
metal object.
 The key is near electronic devices such
as personal computers.
 Non-Mazda genuine electronic
equipment is installed in the vehicle.
 There is equipment which discharges
radio waves near the vehicle.
 The key (transmitter) may consume
battery power excessively if it receives
high-intensity radio waves. Do not place
the key near electronic devices such as
televisions or personal computers.
To avoid damage to the key
(transmitter), DO NOT:
 Drop the key.
 Get the key wet.
 Disassemble the key.
 Expose the key to high temperatures
on places such as the dashboard or
hood, under direct sunlight.
 Expose the key to any kind of magnetic
field.
 Place heavy objects on the key.
 Put the key in an ultrasonic cleaner.
 Put any magnetized objects close to
the key.

A code number is stamped on the plate
attached to the key set; detach this plate
and store it in a safe place (not in the
vehicle) for use if you need to make a
replacement key (auxiliary key).
Also write down the code number and
keep it in a separate safe and convenient
place, but not in the vehicle.

If your key (auxiliary key) is lost, consult
your Authorized Mazda Dealer and have
your code number ready.
NOTE
The driver must carry the key to ensure the
system functions properly.
Auxiliary key
Transmitter
Key code number plate
Before Driving
Keys
3-2
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27

Operational Range
The system operates only when the driver
is in the vehicle or within operational
range while the key is being carried.
NOTE
When the battery power is low, or in
places where there are high-intensity radio
waves or noise, the operational range may
become narrower or the system may not
operate. For determining battery
replacement, Refer to Keyless Entry
System on page 3-3.
▼Locking, Unlocking the Doors and
the Liftgate
Exterior antenna
Operational range 80cm (31in)
80cm (31in)
Lock
Exterior antenna
Operational range 80cm (31in)
80cm (31in)
Unlock
NOTE
The system may not operate if you are
too close to the windows or door
handles, or liftgate.
If the key is left in the following areas
and you leave the vehicle, the doors may
be locked depending on the radio wave
conditions even if th
e key is left in the
vehicle.
Around the dashboard
In the storage compartments such as
the glove compartment or the center
console
Next to a communication device such
as a mobile phone
▼ Opening the Liftgate
Exterior antenna
80cm (31in)
Operational range
Before Driving
Advanced Keyless Entry System
3-10
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27

In the storage compartments such as
the glove compartment or the center
console
Next to a communication device such
as a mobile phone
When the ignition is switched to ACC or
ON, the vehicle lock-out prevention
feature prevents you from locking
yourself out of the vehicle.
All doors and the liftgate will
automatically unlock if they are locked
using the power door locks with any
door or the liftgate open.
The vehicle lock-out prevention feature
does not operate while the ignition is
switched off.
When all doors and the liftgate are
locked using the power door lock with
any door or the liftgate open, the closed
doors and the liftgate are locked. After
that, when all doors and the liftgate are
closed, all doors and the liftgate are
locked. However, if the key is inside the
vehicle, all doors and the liftgate are
automatically unlocked.
(With the advanced keyless function)
The beep sound is heard for about 10
seconds to notify the driver that the key
has been left in the vehicle.
(Without the advanced keyless
function)
The horn sound is heard twice to notify
the driver that the key has been left in
the vehicle.
(Door unlock (control) system with
collision detection)
This system automatically unlocks the
doors and the liftgate in the event the
vehicle is involved in an accident to
allow passengers to get out of the
vehicle immediately and prevent being
trapped inside. While the ignition is
switched ON and in the event the vehicle
receives an impact strong enough to
inflate the air bags, all the doors and the
liftgate are automatically unlocked after
about 6 seconds have elapsed from the
time of the accident.
The doors and the liftgate may not
unlock depending on how an impact is
applied, the force of the impact, and
other conditions of the accident.
If door-related systems or the battery is
malfunctioning, the doors and the
liftgate will not unlock.
▼Locking, Unlocking with Auxiliary
Key
Turn the auxiliary key toward the front to
lock, toward the
back to unlock.
To l o c k
All doors and the liftgate lock
automatically when the driver's door is
locked using the auxiliary key.
Before Driving
Doors and Locks
3-12
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27

NOTE
The keys carry a unique electronic code.
For this reason, and to assure your
safety, obtaining a replacement key
requires some waiting time. They are
only available through an Authorized
Mazda Dealer.
Always keep a spare key in case one is
lost. If a key is lost, consult an
Authorized Mazda Dealer as soon as
possible.
If you lose a key, an Authorized Mazda
Dealer will reset the electronic codes of
your remaining keys and immobilizer
system. Bring all the remaining keys to
an Authorized Mazda Dealer to reset.
Starting the vehicle with a key that has
not been reset is not possible.
▼Operation
NOTE
The engine may not start and security
indicator light may illuminate or flash if
the key is placed in an area where it is
difficult for the system to detect the
signal, such as on the dashboard or in
the glove compartment. Move the key to
a location within
the signal range,
switch the ignition off, and then restart
the engine.
Signals from a TV or radio station, or
from a transceiver or mobile telephone
could interfere with your immobilizer
system. If you are using the proper key
and the engine fails to start, check the
security indicator light.
Arming
The system is armed when the ignition is
switched from ON to off.
The security indicator light in the
instrument cluster fla shes every 2 seconds
until the system is disarmed.

Disarming
The system is disarmed when the ignition
is switched ON with the correct
programmed key. The security indicator
light illuminates for about 3 seconds and
then turns off. If the engine does not start
with the correct key, and the security
indicator light remains illuminated or
flashing, try the following:
Make sure the key is within the
operational range for signal transmission.
Switch the ignition off, and then restart the
engine. If the engine d oes not start after 3
or more tries, contact an Authorized
Mazda Dealer.
NOTE
If the security indicator light flashes
continuously while you are driving, do
not shut off the engine. Go to an
Authorized Mazda Dealer and have it
checked. If the engine is shut off while
the indicator light is flashing, you will
not be able to restart it.
Because the electronic codes are reset
when the immobilizer system is repaired,
the keys are needed. Make sure to bring
all the keys to an Authorized Mazda
Dealer so that they can be programmed.
Before Driving
Security System
3-44
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27

4. Press the HomeLink button again tocheck if the programming has been
completed.
If the indicator light remains on in
green, the programming is complete
and the device becomes operational.
If the indicator light flashes rapidly
in green, firmly press and hold the
Homelink button and release it after
two seconds have passed. Repeat
this process up t o three times to
complete the programming. The
device becomes operational and
programming is complete. If the
device does not operate, go to the
next step.
5. At the garage door opener receiver
(motor-head unit) in the garage, locate
the “learn” or “smart” button. This can
usually be found where the hanging
antenna wire is attached to the
motor-head unit.
6. Firmly press and release the “learn” or “smart” button. (The name and color
of the button may vary by
manufacturer.)
NOTE
Complete the programming within 30
seconds.
7. Return to the vehicle and firmly press
and hold the Homelink button, and
then release it after two seconds have
passed. Repeat the “ press/hold/
release ” sequence a second time, and,
depending on the brand of the garage
door opener (or other rolling code
equipped device), repeat this sequence
a third time to complete the
programming process.
Press the programmed HomeLink
button and make sure that the
HomeLink System operates.
8. If the status indicator arrows are flashing, refer to Garage Door
Two-Way Communication.
Indicator Light
NOTE
To program the remaining two HomeLink
buttons, go back to Step 1 of
Programming the HomeLink System and
repeat the procedure.
For questions or comm ents, please contact
HomeLink at www.homelink.com or
www.youtube.com/HomeLinkGentex , or
the HomeLink toll-free hotline at
1-800-355-3515 (for calls placed outside
of the USA, Canada, and Puerto Rico,
international rates will apply and may
differ based on landline or mobile phone).
▼ Gate operator/Canadian
Programming
Canadian radio-frequency laws require
transmitter signals to
“time-out” (or quit)
after several seconds of transmission ―
which may not be long enough for
HomeLink to pick up the signal during
programming. Similar to this Canadian
law, some U.S. gate operators are designed
to “time-out” in the same manner.

When Driving
Switches and Controls
4-86
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27

Basic Operation Method
NOTE
The explanation of functions described in this manual may differ from the actual
operation, and the shapes of screens and buttons and the letters and characters displayed
may also differ from the actual appearance.
Additionally, depending on future software updates, the content may successively change
without notice.
For additional information regarding Mazda Connect, please refer to the following
We b s i t e .
http://infotainment.mazdahandsfree.com/
Audio Set has 3 different human interfaces.
Commander switch
Touch panel
Voice recognition with steering switch and microphone
Refer to Voice Recognition on page 5-74.
▼ Commander switch operation
NOTE
For safety reasons, some operations are disabled while the vehicle is being driven.
Volume dial operation
Volume dial
Press the volume dial to switch the audio MUTE on and off.
Turn the volume dial to adjust t
he volume. The volume increases by turning the dial
clockwise, and decreases by t urning it counterclockwise.
Interior Features
Audio Set
5-19
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27

Switches around commander knob
The following operations can be done by pressing the switches around the commander
knob.
: Displays the home screen.
: Displays the En tertainment screen.
: Displays the Navigation screen (Only navigation-equipped veh icles). For operation
of the Navigation screen, refer to the navigation system manual . If the SD card for the
navigation system is not inserted, the compass indicating the d irection in which the vehicle
is moving is displayed.
: Displays the Favorites screen. Long-press to store particula r items in Favorites. (Radio,
phonebook and destination of the navigation system can be progr ammed.)
: Returns to previous screen.
Commander knob operation

(Selection of icons on screen)
1. Tilt or turn the commander knob and move the cursor to the de sired icon.
2. Press the commander knob and select the icon.
NOTE
Long-press operation of the commander knob is also possible for some functions.
Interior Features
Audio Set
5-20
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27

How to use Apple CarPlay™*
▼What is Apple CarPlay™?
Apple CarPlay™ allows you to make calls, send or receive messag
es, and listen to music
using your iPhone
® with the vehicle's audio system, or search for destinations us ing the
maps. In addition, voice recognition operation is possible using Siri
®.
CAUTION
 YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF APPLE CARPLAY™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HE REBY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIO NS OF MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY APPLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTICE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVICES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CH ANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES
BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHAT SOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE
ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES,
ARISING OUT OF OR RELATED TO THE APPLICAT ION OR YOUR USE OF OR INABILITY TO USE
THE APPLICATION OR INFORMATION ON THE APPLICATION.
Interior Features
Audio Set
5-42*Some models.
CX-9_8HB2-EA-18G_Edition1 2018-5-11 13:09:27