2019 MAZDA MODEL CX-5 stop start

Voice recognition related problems
SymptomCauseSolution method
Poor voice recognition
Excessive, slow speech.Excessive, forceful speech
(shouting).
Speaking before the beep sound
has ended.
Loud noise (speaking or noise
from outside/inside vehicle).
Airflow from A/C is blowing
against the microphone.
Speaking in off-standard expres‐
sions (dialect). Regarding the causes indicated on
the left, be careful with how you
speak. In addition,
when numbers
are spoken in a sequence, recogni‐
tion ability will improve if no stop is
placed between the numbers.
False recognition of numbers
Poor voice recognition
There is a malfunction in the micro‐
phone.A poor connection or malfunction
with the microphone may have oc‐
curred. Consult an Authorized Maz‐
da Dealer.
Phone-related voice recognition is
disabled There is a problem with the connec‐
tion between the Bluetooth
® unit
and the device. If there is any malfunction after
checking the pairin
g situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognized The Bluetooth
® system is under a
condition in which recognition is
difficult. By carrying out the following meas‐
ures, the rate of recognition will im‐
prove.Clear memory from the phone‐
book which is not used very of‐
ten.
Avoid shortened names, use full
names. (Recognition improves
the longer the name is. By not us‐
ing names such as “Mom”,
“Dad”, recognition will improve.)
When operating the audio, a song
name is not recognized Song names cannot be recognized
by voice.
―
You want to skip guidance ― Guidance can be skipped by quickly
pressing and releasing the talk but‐
ton.
Regarding proble
ms with calls
Symptom CauseSolution method
When starting a call, vehicle noise
from the other party can be heard For about 3 seconds
after starting a
call, the Bluetooth
® unit's Noise
Suppression function requires time
to adapt to the call environment. This does not indicate a problem
with the device.
Interior Features
Audio Set
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Overheating
If the temperature gauge indicates
overheating or the high engine coolant
temperature warning light turns on, the
vehicle loses power, or you hear a loud
knocking or pinging noise, the engine is
probably too hot.
WA R N I N G
Pull over to a safe location, then switch
the ignition off and make sure the fan is
not running before attempting to work
near the cooling fan:
Working near the cooling fan when it is
running is dangerous. The fan could
continue running indefinitely even if the
engine has stopped and the engine
compartment temperature is high. You
could be hit by the fan and seriously
injured.
Do not remove either cooling
system cap when the engine and radiator
are hot:
When the engine and radiator are hot,
scalding coolant and steam may shoot out
under pressure and cause serious injury.
Open the hood ONLY after steam is no
longer escaping from the engine:
Steam from an overheated engine is
dangerous. The escaping steam could
seriously burn you.
If the temperature gauge indicates
overheating or the high engine coolant
temperature warning light turns on:

1. Drive safely to the side of the road and
park off the right-of-way.
2. Put a vehicle with an automatic transaxle in park (P), a manual
transaxle in neutral.
3. Apply the parking brake.
4. Turn off the air conditioner.
5. Check whether coolant or steam is escaping from the engine
compartment.

If steam is coming from the engine
compartment:
Do not go near the front of the vehicle.
Stop the engine.
Wait until the steam dissipates, then
open the hood and start the engine.

If neither coolant nor steam is
escaping:
Open the hood and idle the engine
until it cools.
CAUTION
If the cooling fan does not operate
while the engine is running, the engine
temperature will increase. Stop the
engine and call an Authorized Mazda
Dealer.
6. Make sure the cooling fan is operating, then turn off the engine after the
temperature has decreased.
If Trouble Arises
Overheating
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▼Stop Vehicle in Safe Place Immediately
If any of the following
warning lights turns on, the system may have a malfunction. Stop the
vehicle in a safe place immediately and contact an Authorized M azda Dealer.
SignalWarning
Brake System Warning
Indication/Warning
Light This warning has the following functions:
Parking brake warning/Warning light inspection
The light illuminates when the parking brake is applied with th
e ignition switched to
START or ON. It turns off when the parking brake is released.
When the light turns on
If the brake system warning light remains turned on even though the parking brake is
released, the brake fluid may be low or there could be a problem with the brake sys‐
tem. Park the vehicle in a safe place immediately and contact a n Authorized Mazda
Dealer.
When the light is flashing
The light flashes if the Electric Parking Brake (EPB) has a mal function.
If the light remains flashing ev en if the Electric Parking Brake (EPB) switch is oper‐
ated, consult an Authorized Maz da Dealer as soon as possible.
WARNING
Do not drive with the brake system warning light illuminated. Contact an Authorized
Mazda Dealer to have the brakes inspected as soon as possible:
Driving with the brake system warning light illuminated is dangerous. It indicates that
your brakes may not work at all or that they could completely fail at any time. If this
light remains illuminated, after checking that the parking brake is fully released, have
the brakes inspected immediately.
CAUTION
In addition, the effectiveness of the braking may diminish so you may need to depress
the brake pedal more strongly than normal to stop the vehicle.
Electronic Brake Force Distribution System Wa r n i n g If the electronic brake force di
stribution control unit determines that some compo‐
nents are operating incorrectly , the control unit may illuminate the brake system
warning light and the ABS warni ng light simultaneously. The problem is likely to be
the electronic brake force distribution system.
WARNING
Do not drive with both the ABS warning light and brake warning light illuminated.
Have the vehicle towed to an Authorized Mazda Dealer to have the brakes inspected as
soon as possible:
Driving when the brake system warning li ght and ABS warning light are illuminated
simultaneously is dangerous.
When both lights are illuminate d, the rear wheels could lock more quickly in an emer‐
gency stop than under normal circumstances.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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SignalWarning
Charging System Warn‐
ing Indication/Warning Light If the warning light illuminates
while driving, it indicates a malfunction of the alter‐
nator or of the charging system.
Drive to the side of the road and park off the right-of-way. Co nsult an Authorized
Mazda Dealer.
CAUTION
Do not continue driving when the charging system warning light is illuminated be‐
cause the engine could stop unexpectedly.
Engine Oil Warning Light This warning light indicates
low engine oil pressure.
CAUTION
Do not run the engine if the oil pressure is low. Otherwise, it could result in extensive
engine damage.
If the light illuminates or the warning indication is displayed while driving:
1. Drive to the side of the road and park off the right-of-way o n level ground.
2. Turn off the engine and wait 5 minutes for the oil to drain back into the oil pan.
3. Inspect the engine oil level (page 6-26). If it's low, add th e appropriate amount of
engine oil while being careful not to overfill.
CAUTION
Do not run the engine if the oil level is low. Otherwise, it could result in extensive
engine damage.
4. Start the engine and check the warning light.

If the light remains illuminated even though the oil level is normal or after adding oil,
stop the engine immediately and have your vehicle towed to an Authorized Mazda
Dealer.
(Red)
High Engine Coolant
Temperature Warning
Indication/Warning
Light The light flashes when the engine coolant temperature is extrem
ely high, and illumi‐
nates when the engine coolant temperature increases further.
Handling Procedure
Flashing light
Drive slowly to reduce engine l oad until you can find a safe place to stop the vehicle
and wait for the engine to cool down.
Illuminated light
This indicates the possibility of overheating. Park the vehicle in a safe place immedi‐
ately and stop the engine.
Refer to Overheating on page 7-18.
CAUTION
Do not drive the vehicle with the high engi ne coolant temperature warning light illumi‐
nated. Otherwise, it could resu lt in damage to the engine.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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SignalWarning
Power Steering Mal‐
function Indication*
The message is displayed if the electric power steering has a m alfunction.
If the message is displayed, st op the vehicle in a safe place a nd do not operate the
steering wheel. There is no problem if the message in the displ ay turns off after a
while. Contact an Authorized Mazda Dealer if the message is dis played continuously.
NOTE
If the message is displayed, the power steering will not operate normally. In this
case, the steering wheel can still be operated, however, the operation may feel
heavy compared to normal, or the stee ring wheel could vibrate when turning.
Repeatedly jerking the steering wheel left and right while the vehicle is stopped or
moving extremely slowly will cause the po wer steering system to go into protective
mode which will make the steering feel heavy, but this does not indicate a problem.
If this occurs, park the vehicle safely and wait several minutes for the system to
return to normal.
Power Steering Mal‐ function Indicator
Light
*
The light illuminates/flashes if the electric power steering ha s a malfunction.
If the light illuminates/flashes, stop the vehicle in a safe pl ace and do not operate the
steering wheel. There is no problem if the light turns off afte r a while. Contact an Au‐
thorized Mazda Dealer if the lig ht illuminates/flashes continuously.
NOTE
If the indicator light illuminates/flashes , the power steering will not operate nor ‐
mally. If this happens, th e steering wheel can still be operated, however, the opera ‐
tion may feel heavy compared to normal, or the steering wheel could vibrate when
turning.
Repeatedly jerking the steering wheel left and right while the vehicle is stopped or
moving extremely slowly will cause the po wer steering system to go into protective
mode which will make the steering feel heavy, but this does not indicate a problem.
If this occurs, park the vehicle safely and wait several minutes for the system to
return to normal.
▼ Contact Authorized Mazda Deal
er and Have Vehicle Inspected
If any of the following warning lights o r the indicator light turns on/flashes, the system may
have a malfunction. Contact an Authorized Mazda Dealer to have your vehicle inspected.
SignalWarning
ABS Warning LightIf the ABS warning light stays
on while you're driving, the ABS control unit has detected
a system malfunction. If this occurs, your brakes will function normally as if the vehicle
had no ABS.
Should this happen, consult an A uthorized Mazda Dealer as soon as possible.
NOTE
When the engine is jump-started to charge the battery, uneven rpm occurs and the ABS
warning light may illuminate. If this occurs, it is the result of the weak battery and does
not indicate an ABS malfunction.
Recharge the battery.
The brake assist system does not operate while the ABS warning light is illuminated.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-26*Some models.
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SignalWarning
(Red)
(Turns on)
KEY Warning
Light
*
If any malfunction occurs in the keyless entry system, it illuminates continuously.
CAUTION
If the key warning indicator light illuminates or the push button start indicator light (amber)
flashes, the engine may not start. If the engine cannot be started, try starting it using the
emergency operation for starting the engine, and have the vehicle inspected at an Author‐
ized Mazda Dealer as soon as possible.
Refer to Emergency Operation for Starting the Engine on page 4-10.
(Amber)
High Beam Control System (HBC)
Warning Indication/
Warning Light
*
The light remains turned on if th ere is a problem with the system. Have your vehicle in‐
spected at an Authorized Mazda Dealer.
NOTE
If the Forward Sensing Camera (FSC) field of view is impaired during bad weather condi ‐
tions (such as rain, fog, and snow) and when the windshield is dirty, the warning indica ‐
tion/warning light for the High Beam Control System (HBC) may display/turn on. Howev ‐
er, this does not indicate a problem.
Blind Spot Monitor‐ ing (BSM) Warning
Indication
*
The Warning indication turns on if there is any malfunction in the Blind Spot Monitoring
(BSM). Have your vehicle inspect ed by an Authorized Mazda Dealer.
NOTE
If the vehicle is driven on a road with less traffic and few vehicles that the radar sensors
can detect, the system may pause. How ever, it does not indicate a malfunction.
Blind Spot Monitor‐
ing (BSM) OFF In‐
dicator Light
*
A problem in the system may be i ndicated under the following conditions.
Have your vehicle inspected a t an Authorized Mazda Dealer.
The light does not turn on when the ignition is switched ON.The light remains on even when the Blind Spot Monitoring (BSM) system can be oper‐
ated.
It turns on while driving the vehicle.
NOTE
If the vehicle is driven on a road with less traffic and few vehicles that the radar sensors
can detect, the system may pause (The Blin d Spot Monitoring (BSM) OFF indicator light
in the instrument cluster illuminates). However, it does not indicate a malfunction.
(Amber)
Mazda Radar Cruise Control with Stop & Go function
(MRCC with Stop & Go function)
Warning Indication
*
The message is displayed when the system has a malfunction. Have your vehicle inspect‐
ed at an Authorized Mazda Dealer.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.7-31
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SignalWarning Action to be taken
Seat Belt Warning
Light (Front seat) Mexico
The seat belt warning light turns on if the
driver or front passeng
er's seat is occupied
and the seat belt is not fastened with the ig‐
nition switched ON.
If the driver or front passenger's seat belt is
unfastened (only when the front passenger's
seat is occupied) and the vehicle is driven at
a speed faster than abo ut 20 km/h (12 mph),
the warning light flash es. After a short time,
the warning light stops flashing, but re‐
mains illuminated. If a seat belt remains un‐
fastened, the warning light flashes again for
a given period of time.
NOTE
Placing heavy items on the front pas ‐
senger's seat may cause the front pas ‐
senger's seat belt warning function to op ‐
erate depending on the weight of the
item.
To allow the front passenger seat weight
sensor to function properly, do not place
and sit on an additional seat cushion on
the front passenger's seat. The sensor
may not function prop erly because the
additional seat cushion could cause sen ‐
sor interference.
If a small child is seated on the front pas ‐
senger's seat, the warning light may not
operate. Fasten the seat belts.
(Red)
Seat Belt Warning Light (Rear seat) If the rear seat belts are not fastened while
the ignition is switched ON , the driver and
the passenger are alerted by the warning
light.
The warning light operates even if there is
no passenger on the rear seat.
NOTE
If a rear seat belt is not fastened by a cer
‐
tain period of time after the engine has
been started, the warning light turns off. Fasten the seat belts.
Low Washer Fluid
Level Warning Indica‐
tion/Warning Light
*
This warning light indicates that little wash‐
er fluid remains. Add washer fluid (page 6-29).
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-34*Some models.
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Message Indicated in Multi-information Display*
If there is a notification from the vehicle, a message is displayed in the mu lti-information
display. Check the information and take the necessary action.

(Display example) Instrument Cluster
Type A
Type B
If the warning light tu rns on/flashes simultaneously or a symbol is indicated in the display,
check the informatio n regarding the warn ing light or symbol.
Refer to If a Warning Light Turns On or Flashes on page 7-23.
Display Content Action to be taken
Indicated when the push button start is
pressed while the selector lever is not in
the P position. Shift the selector lever to the P position.
Indicated when the pu
sh button start is
pressed without de pressing the brake
pedal. Depress the brake pedal and press the
push button start.
Indicates when the Electric Parking
Brake (EPB) switch is operated without
depressing the brake pedal.Operate the Electric Parking Brake
(EPB) switch while depressing the brake
pedal.
Indicates when there is a problem with
the brake related system while the vehi‐
cle is being held in a stop position by the
AUTOHOLD function or during the
Mazda Radar Cruise Control with Stop
& Go function (MRC
C with Stop & Go
function) stop hold control. Depress the brake pedal.
Cancel the AUTOHOLD function or the
Mazda Radar Cruise Control with Stop
& Go function (M
RCC with Stop & Go
function), and have your vehicle inspect‐
ed at an Authorized Mazda Dealer.
Indicates the possibility of the vehicle
not being held in the stopped position by
the AUTOHOLD function or the Mazda
Radar Cruise Control with Stop & Go
function (MRCC with Stop & Go func‐
tion) stop hold control, such as on steep
slopes. Depress and hold your foot on the brake
pedal.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-38*Some models.
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