diagnostics) connection on the vehicle.
The operating data read out document
the technical conditions of the vehicle
or individual components and help
with fault diagnostics, compliance with
warranty obligations and quality
improvement. These data, in particular
information regarding component
stress, technical events, operating
errors and other errors are transmitted
to the manufacturer, if necessary,
together with the vehicle identification
number. In addition, product liability
falls under the responsibility of the
manufacturer. For this purpose, the
manufacturer uses operating data
external to the vehicles, for example,
recall campaigns. These data also may
be used to verify the customer’s
statutory warranty and manufacturer
warranty claims.
Error memory on the vehicle can be
reset by a service operator within the
course of repair and maintenance work
or at your request.
Comfort and infotainment functions
You can store comfort settings and
customisations on the vehicle, and
change/reset these at any time.
Depending on the particular vehicle
configurations, these may include:
xseat and steering wheel position
settings,
xchassis adjustments and
air-conditioning settings,
xcustomisations such as interior
lighting.
You are also able to incorporate data
into the vehicle’s infotainment
functions yourself within the context of
the selected configuration.
Depending on the particular vehicle
configurations, these may include:
xmultimedia data, e.g., music,
films
or photos for playback in an
integrated multimedia system,
xaddress book data for use in
conjunction with an integrated
hands-free system or integrated
navigation system,
xnavigation destinations entered, xdata relating to the use of internet
services.
This data for comfort and infotainment
functions may be stored locally on the
vehicle or it may be located on a
device that you have connected to your
vehicle (e.g., smartphone, USB stick or
MP3 player). Provided that you have
entered this data yourself, you will be
able to delete it at any time.
Transmission of this data from the
vehicle is exclusively at your request, in
particular, relating to the settings you
have selected when using online
services.
Smartphone integration, for example,
Android Auto or Apple car play
If your vehicle is equipped accordingly,
you will be able to connect your
smartphone or another mobile device
to the vehicle so that you can control it
using the integrated control elements
within the vehicle. Smartphone images
and sounds can be output via the
vehicle’s multimedia system. At the
same time, specific information is
transferred to your smartphone.
Depending on the type of integration,
Customer Information
Collection and Processing of Data in the Vehicle
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