2019 MAZDA MODEL CX-3 service

Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Maz da vehicle in top
condition.
If you have any questions or recommendations for improvement re garding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we r ecommend that you take
the following steps:
▼ STEP 1
Discuss the matter wi
th an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
▼ STEP 2
If, after following STEP 1, you feel the need for further assis
tance, please contact your
area's Mazda representative.
Refer to Importer/Distributor on page 8-13.

Please help us by providing t he following information:

1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number ( 17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We ar e here to serve you. All Authorized
Mazda Dealers have t he knowledge and the t ools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement re garding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we r ecommend that you take
the following steps:
▼ Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the
quickest and best way to
address the issue.
•If your concern has not been resolved by the CUSTOMER RELATIONS , SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANA GER of
the dealership or the OWNER.
•If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical condition in
accordance with a certified physician you must contact your dea lership in order to avoid
the potential loss of the warranty of your vehicle which may oc cur if some third party is
hired by the customer to make any modifications to this system.

Log on: at www.mazdamexico.com.mx

Answers to many questions, including how to locate or contact a local Mazda dealership in
Mexico, can be found here.

E-mail: click on “Contactanos” at the top of the page at www.ma zdamexico.com.mx

By phone at: 01 800 01 MAZDA (62932)

By letter at:
Attn: Customer Assistance
Mazda Motor de Mexico
Mario Pani #150, PB Col. Lomas de Santa Fe
Mexico, D.F. C.P. 05300
Del. Cuajimalpa de Morelos
Tel: Customer Assistance
01 800 01 MAZDA(62932).
Customer Information and Reporting Safety Defects
Customer Assistance
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Uniform Tire Quality Grading System (UTQGS)
This information relates to the tire grading system developed by the U.S. National Highway
Traffic Safety Administration for grading tires by tread wear, traction, and temperature
performance.
▼ Tr e a d We a r
The tread wear grade is a comparative rating based on the wear rate of the tire when tested
under controlled conditions on a specified government test cour
se.
For example, a tire graded 150 would wear one-and-a-half times as well on the government
course as a tire graded 100.

The relative performance of tires depends upon the actual condi tions of their use, however,
and may depart significantly from the norm because of variation s in driving habits, service
practices and differences in ro ad characteristics and climate.
▼Traction-AA, A, B, C
The traction grades, from highest
to lowest, are AA, A, B, and C. These grades represent the
tire's ability to stop on wet pavement as measured under contro lled conditions on specified
government test surfaces of asphalt and concrete. A tire marked C may have poor traction
performance.
WA R N I N G
The traction grade assigned to this tire is based on braking (straight ahead) traction tests and
does not include acceleration cornering (turning), hydroplaning, or peak traction
characteristics.
▼ Temperature-A, B, C
The temperature grades A (the hi
ghest), B, and C, represent the tire's resistance to the
generation of heat and its ability to dissipate heat when teste d under controlled conditions
on a specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to degenerate and reduce tire
life, and excessive temperatures can lead to sudden tire failure.

Grade C corresponds to a level of performance which all passeng er vehicle tires must meet
under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent higher
levels of performance on the labo ratory test wheel than the minimum required by law.
Customer Information and Reporting Safety Defects
Uniform Tire Quality G rading System (UTQGS)
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Tire Maintenance
Improper or inadequate vehicle maintenance can cause tires to w ear abnormally. Here are
some important maintenance points:
▼ Tire Inflation Pressure
Inspect all tire pressu
re monthly (including the spare) when th e tires are cold. Maintain
recommended pressures for the best ride, top handling, and mini mum tire wear. Use the
pressures specified on the vehicle tire information placard or tire label for optimum service.
▼Tire Rotation
To equalize tread wear, rotate the tires every 12,000 km (7,500
miles) at the latest or sooner
if irregular wear develops. Mazda recommends to rotate every 8, 000 km (5,000 miles) to
help increase tire life and d istribute wear more evenly.
Do not include (TEMPORARY USE ONLY)
spare tire in rotation.Forward
Inspect the tires for uneven wear and damage. Abnormal wear is
usually caused by one or a
combination of the following:
•Incorrect tire pressure
•Improper wheel alignment
•Out-of-balance wheel
•Severe braking
After rotation, inflate all tire pressures to specification (pa ge 9-7) and inspect the lug nuts
for tightness.
CAUTION
Rotate unidirectional tires and radial tires that have an asymmetrical tread pattern or studs
only from front to rear, not from side to side . Tire performance will be weakened if rotated
from side to side.

Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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▼Bluetooth® Hands-Free
Ty p e A
U.S.A. and Canada
FCC ID: NT8MBLUEC09 IC:3043A-MBLUEC09
This device complies with Part 15 of
the FCC Rules and with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
WA R N I N G
Changes or modifications not expressly approv ed by the party responsible for compliance
could void the user's authority to operate the equipment.
The term “IC: ” before the radio certification number only sign ifies that Industry Canada
technical specifications were met.
The antenna used for this transmitter must not be co-located or operating in conjunction
with any other anten na or transmitter. End-users and installers must be provided with
installation instructions and transmitter operating conditions for satisfying RF exposure
compliance.
Mazda Bluetooth
® Hands-Free Customer Service
•U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
•Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
Customer Information and Reporting Safety Defects
Declaration of Conformity
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Specifications
▼Engine
Item
Specification
Type DOHC-16V in-line, 4-cylinder
Bore × Stroke 83.5 × 91.2 mm (3.29 × 3.59 in)
Displacement 1,997.6 ml (1,997.6 cc)
Compression ratio 13.0
▼Electrical System
Item
Specification
Battery Canada
12V-65Ah/20HR
Except Canada 12V-60Ah/20HR or 12V-65Ah/20HR
Spark-plug number Mazda Genuine spark
plug
*1PE5R-18-110 or PE5S-18-110
*1 The spark plugs provide the SKY
ACTIV-G its optimum performance. Consult an Authorized Mazda Dealer
for details.
CAUTION
When cleaning the iridium plugs, do not use a wire brush. The fine particulate coating on the
iridium alloy and platinum tips could be damaged.
▼ Lubricant Quality
Lubricant
Specification
Engine oil Refer to Recommended Oil on page 6-22.
Coolant FL-22 type
Manual transaxle oil API Service
GL-4
SAE 75W-80
Automatic transaxle fluid Mazda Genuine ATF-FZ
Transfer case oil Mazda Long Life Hypoid Gear Oil SG1
Rear differential oil Mazda Long Life Hypoid Gear Oil SG1
Brake/Clutch fluid SAE J1703 or FMVSS116 DOT-3
NOTE
Refer to Introduction on (page 6-2) for owner's responsibility in protecting your investment.
Specifications
Specifications
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