2019 MAZDA MODEL 3 SEDAN emergency towing

7If Trouble Arises
Helpful information on what to do if a problem arises with the vehicle.
Parking in an Emergency................. 7-2 Parking in an Emergency..............7-2
Flat Tire.............................................. 7-3 Spare Tire and Tool Storage......... 7-3
Changing a Flat Tire..................... 7-7
Battery Runs Out............................ 7-16 Jump-Starting............................. 7-16
Emergency Starting.........................7-19 Starting a Flooded Engine.......... 7-19
Push-Starting.............................. 7-19
Overheating......................................7-20 Overheating................................ 7-20
Emergency Towing.......................... 7-22 Towing Description.................... 7-22
Tiedown Hooks
*......................... 7-23
Warning/Indicator Lights and
Warning Sounds.............................. 7-26If a Warning Light Turns On or
Flashes........................................ 7-26
Message Indicated on Multi-
information Display.................... 7-38
Warning Sound is Activated....... 7-41
When Liftgate/Trunk Lid Cannot be
Opened..............................................7-46 When Liftgate/Trunk Lid Cannot be
Opened........................................7-46
Active Driving Display Does Not
Operate............................................. 7-48 If the Active Driving Display Does
Not Operate
*............................... 7-48
Windshield Wipers Operate at High
Speed.................................................7-49 Windshield Wipers Operate at High
Speed.......................................... 7-49
*Some models.7-1
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Starting a Flooded Engine
▼Starting a Flooded Engine
If the engine fails to start, it may be
flooded (excessive fuel in the engine).

Follow this procedure:

1. If the engine does not start within 5
seconds on the first try, wait 10
seconds and try again.
2. Make sure the parking brake is on.
3. Depress the accelerator all the way and hold it there.
4. Depress the clutch pedal (manual
transmission) or the brake pedal
(automatic transmission), then press
the push button start. If the engine
starts, release the accelerator
immediately because the engine will
suddenly rev up.
5. If the engine fails to start, crank it
without depressing the accelerator.

If the engine still does not start using the
previous procedure, have your vehicle
inspected by an Authorized Mazda Dealer.
Push-Starting
▼ Push-Starting
Do not push-start your Mazda.
WA R N I N G
Never tow a vehicle to start it:
Towing a vehicle to start it is dangerous.
The vehicle being towed could surge
forward when its engine starts, causing the
2 vehicles to collide. The occupants could
be injured.
CAUTION
Do not push-start a vehicle that has a
manual transmission. It can damage the
emission control system.
NOTE
You cannot start a vehicle with an
automatic transmission by pushing it.
If Trouble Arises
Emergency Starting
7-19
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Towing Description
▼Towing Description
We recommend that towing be done only
by an Authorized Mazda Dealer or a
commercial tow-truck service.

Proper lifting and towing are necessary to
prevent damage to the vehicle. Particularly
when towing an AWD vehicle, where all
the wheels are connected to the drive train,
proper transporting of the vehicle is
absolutely essential to
avoid damaging the
drive system. Government and local laws
must be followed.
1. Wheel dollies

A towed 2WD vehicle should have its
drive wheels (front wheels) off the ground.
If excessive damage or other conditions
prevent this, use wheel dollies.

When towing a 2WD vehicle with the rear
wheels on the ground, release the parking
brake.
Refer to Electric Parking Brake (EPB) on
page 4-63.

A towed AWD vehicle must have all its
wheels off the ground.
WA R N I N G
Always tow an AWD vehicle with all four
wheels off the ground:
Towing an AWD vehicle with either the
front or rear wheels on the ground is
dangerous as the drive train could be
damaged, or the vehicle could trail away
from the tow truck and cause an accident.
If the drive train has been damaged,
transport the vehicle on a flatbed truck.
CAUTION
 Do not tow the vehicle pointed backward
with driving wheels on the ground. This
may cause internal damage to the
transmission.
If Trouble Arises
Emergency Towing
7-22
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Do not tow with sling-type equipment.
This could damage your vehicle. Use
wheel-lift or
flatbed equipment.

If the parking brake cannot be released
when towing the vehicle, transport the
vehicle with all front and rear wheels
raised
off the ground as shown in the
figure. If the vehicle is towed without
raising the wheels off the ground, the
brake system could be damaged.
1. Wheel dollies
Tiedown Hooks*
▼ Tiedown Hooks
CAUTION
Do not use the front and rear tiedown
eyelets for towing the vehicle.
They have been designed only for securing
the vehicle to a transport vessel during
shipping.
Using the eyelets for any other purpose
could result in the vehicle being damaged.
1. Remove the tiedown eyelet and the lug
wrench from the luggage compartment
(page 7-3).
2. Wrap a flathead screwdriver or similar tool with a soft c loth to prevent
damage to a painted bumper, and open
the cap located on the front or rear
bumper.
Front
(4–Door)
If Trouble Arises
Emergency Towing
*Some models.7-23
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(5–Door)
Rear
(4–Door)
(5–Door)
CAUTION
Do not use excessive force as it may
damage the cap or scratch the painted
bumper surface.
NOTE
Remove the cap completely and store it
so as not to lose it.
3. Securely install the tiedown eyelet using the lug wrench.
Front
(4–Door)
1. Lug wrench
2. Tiedown eyelet

(5–Door)
1. Lug wrench
2. Tiedown eyelet

If Trouble Arises
Emergency Towing
7-24
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Rear
(4–Door)
1. Lug wrench
2. Tiedown eyelet

(5–Door)
1. Lug wrench
2. Tiedown eyelet

4. Hook the tying rope to the tiedown
eyelet.
CAUTION
If the tiedown eyelet is not securely
tightened, it may loosen or disengage
from the bumper when tying the
vehicle. Make sure that the tiedown
eyelet is securely tightened to the
bumper.
If Trouble Arises
Emergency Towing
7-25
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Index
Cruise control switch.................4-210
Cruise standby indication (white)/
cruise set indication (green)...... 4-210
Cup Holder........................................ 5-37
Customer Assistance (Canada)........... 8-6
Customer Assistance (Mexico)......... 8-10
Customer Assistance (Puerto Rico).... 8-9
Customer Assistance (U.S.A.)............ 8-2
Cylinder Deactivation... .................... 4-11
D
Daytime Running Lights................... 4-48
Defogger........... ................................. 4-55
Mirror...........................................4-56
Rear window........... .................... 4-55
Dimensions.......................................... 9-6
Display.............................................. 4-12
Distance & Speed Alert (DSA)....... 4-104 Indication on display................. 4-105
Door Locks........................................ 3-11
Driver Attention Aler t (DAA).........4-105
Driver Monitoring Camera............. 4-209
Driver Monitoring (DM)................. 4-107
Drive Selection..................................4-78
Driving In Flooded Ar ea...................3-48
Driving on Uneven Road.................. 3-49
Driving Position Memo ry................. 2-10
Driving Tips...................................... 3-43 Automatic transmission............... 4-42
Break-in period............................ 3-43
Driving in flooded a rea............... 3-48
Driving on uneven road...............3-49
Floor mat..................................... 3-45
Hazardous driving.. ..................... 3-44
Overloading............. .................... 3-48
Rocking the vehicle. .................... 3-45
Saving fuel and protection of the
environment................................. 3-43
Winter driving............................. 3-46
Dynamic Stability Control (DSC)..... 4-76
DSC OFF indicator light............. 4-77
DSC OFF switch......................... 4-77
TCS/DSC indicator light............. 4-76
E
Electric Parking Brak e (EPB)........... 4-63
Electric Parking B rake (EPB) Warning
Beep...................................................7-43
Emergency Starting Push-starting................................ 7-19
Starting a flooded engine............ 7-19
Emergency Towing Tiedown hooks........ .................... 7-23
Towing description...................... 7-22
Emission Control System..................3-25
Engine Coolant.........................................6-17
Engine compartment overview.... 6-14
Exhaust gas..................................3-25
Hood release................................ 6-12
Oil................................................ 6-15
Starting...........................................4-5
Essential Information.......................... 6-2
Event Data Recorder......................... 8-19
Excessive Speed Warning................. 7-45
Exterior Care..................................... 6-43 Aluminum wheel maintenance.... 6-48
Bright-metal maint enance........... 6-47
Maintaining the fini sh................. 6-44
Plastic part maintenance.............. 6-48
F
Flasher Hazard warning........................... 4-57
Headlights.................................... 4-43
Flat Tire Changing a flat tire........................7-7
Mounting the spare tire............... 7-11
Removing a flat tire...................... 7-8
Floor Mat.......................................... 3-45
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Index
Tire labeling.................................8-23
Tire maintenance......................... 8-29
Vehicle loading............................ 8-31
Tire Pressure Monitoring System.... 4-214
Touch Sensor Inoperable Warning Beep
(With the advanced keyless
function)............................................ 7-43
To w i n g
Recreational towing.....................3-50
Trailer towing.............................. 3-50
Towing Description........................... 7-22
Traction Control System (TCS)........ 4-75 TCS/DSC indicator light............. 4-75
Traffic Jam Assist (TJA).................4-135 Close proximity warning........... 4-140
Display indication......................4-139
Setting the system..................... 4-141
Shift-up/shift-down request
display........................................4-148
Stop hold control....................... 4-149
Traffic Sign Recognition System
(TSR)................................................. 4-98
Trouble Battery runs out........................... 7-16
Emergency starting...................... 7-19
Flat tire.......................................... 7-7
Overheating................................. 7-20
Parking in an emergency............... 7-2
When liftgate/tr unk lid cannot be
opened..........................................7-46
Trunk Lid............ .............................. 3-18
Inside trunk release lever............ 3-23
When liftgate/tr unk lid cannot be
opened..........................................7-46
Trunk Light....... ................................ 5-34
Turn and Lane-Change Signals......... 4-49
Turn Signals...................................... 4-49
U
Ultrasonic Sensor............................ 4-207
V
Vehicle Information Labels
Chassis number..............................9-2
Engine number.............................. 9-3
Motor vehicle safety standard
label............................................... 9-2
Tire pressure label......................... 9-2
Vehicle emission control information
label............................................... 9-2
Vehicle identification number........9-2
W
Warning Sound is ActivatedAir bag/front seat belt pretensioner
system warning beep................... 7-41
AUTOHOLD warning beep........ 7-44
Blind Spot Monitoring (BSM)
warning beep............................... 7-44
Collision warning........................ 7-45
Electric Parking Brake (EPB)
warning beep............................... 7-43
Excessive speed warning.............7-45
Ignition not switched off (STOP)
warning beep............................... 7-42
Key left-in-lugg age compartment/
trunk warning beep (With the
advanced keyless function)......... 7-43
Key left-in-vehicle warning beep
(With the advanced keyless
function).......................................7-43
Key removed from vehicle warning
beep..............................................7-42
Lane departure warning sound.... 7-44
Lights-on reminder...................... 7-41
Mazda Radar Cruise Control with
Stop & Go function (MRCC with
Stop & Go function) system
warnings.......................................7-45
10-9
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