2019 MAZDA MODEL 3 HATCHBACK phone

When you are using a mobile phone connected via Bluetooth®, the commands relevant to
the mobile phone can be used. Connect your mobile phone to Blue tooth
® before operating
the mobile phone using voice recognition.
Speaking in a slightly louder voice will improve voice recognit ion, but an excessively
loud voice is unnecessary. Try t o speak in a slightly louder voice than when talking to
other passengers in the vehicle.
You do not need to speak slowly. Speak at a normal speed.
When calling a person in the device's phone book, the recognition rate increases the
longer the name is. Errors may occur with names that are short such as “Mama”, “Home”,
or “wife”.
Speak clearly, without pausing between words or numbers.
Voice commands other than those specified, cannot be recognized . Speak in the wording
specified by the voice commands.
It is not necessary to face the microphone or approach it. Spea k the voice commands
while maintaining a safe driving position.
Close the windows and the moonro of to reduce loud noises from outside the vehicle and
to prevent the airflow of the a ir-conditioning system from bein g a disturbance when using
Bluetooth
® Hands-Free.
Make sure that the air flow from the air conditioner is not blowing on the microphone.
When making voice commands during a voice guidance, speak in a slightly louder voice.
But, an excessively loud voice is unnecessary.
If the voice recognition is poor with the guidance volume set t o high, set the Barge-In to
OFF.
Some voice command examples corresponding to the voice recognit ion function
The specified name and number are put into the {}.
Common
Back
Help (You can listen to help guidance at each screen.)
{Line Number} (You can select the line number on the screen.)
Next Page
Previous Page
Cancel
Menu
All
Navigation
Entertainment
Communication
Owner's Manual (the In-vehicle Digital Owner's Manual voice rec ognition can be
displayed.)
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Setting
Voice Recognition Settings
Owner's Manual (the In-vehicle Digital Owner's Manual voice rec ognition can be
displayed.)
Display Off
Music
Play Artist (You can also use “Play Artist {Artist name}”.)
Play Album (You can also use “Play Album {Album Name}”.)
Play Playlist (You can also use “ Play Playlist {Playlist Name}”.)
Play Song (You can also use “Play Song {Song Name}”.)
Play Audiobook (You can also use “Play Audiobook {Audiobook Nam e}”.)
Play Podcast (You can also use “Play Podcast {Podcast Name}”.)
Radio
Tune to {Frequency} AM
Tune to {Frequency} FM
Tune to {Frequency} HD {Sub Channel}
SiriusXM Channel {Channel Number}
SiriusXM {Station Name}
SiriusXM Genre (You can also us e “SiriusXM {Genre Name}”.)
Source
Change Source (You can also use “Change Source to USB”*1 and “USB”*1.)
Audio OFF (You can also use “Change Source to Audio OFF”.)
Phone
Dial Phone Number (You can also use “Dial {Phone Number}”.)
Call History
Call a Contact (You can also use “Call {Contact Name}” and “Cal l {Contact Name} at
{Number Type}”.)
Redial
*1 : Audio source names other than “USB” can also be used as foll ows:
Bluetooth/AM/FM/Sirius XM/Pandora/USB1 Audio/USB2 Audio/USB1 Vid eo/USB2
Vi d e o
NOTE
Some commands may not be usable depending on the region and equipment.
Some commands cannot be used depending on the device connection conditions and the
use conditions.
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▼Appendix
Gracenote® Database
When connecting a USB audio device to this unit and playing aud
io, the unit searches the
database stored in the vehicle for the album art. If there is a match in the vehicle's database
compilation to the music being p layed, the album art is displayed. The database information
stored in this device uses database information in the Gracenot e
® music recognitions
service.
SiriusXM Travel Link
®*
CAUTION
ADVISORY ONLY
The weather information is subject to service interruptions and may contain errors or
inaccuracies and consequently sh ould not be relied upon exclusively. You are urged to check
alternate weather information sources prior to making safety related decisions. You
acknowledge and agree that you sh all be solely responsible for use of the information and all
decisions taken with respect thereto. By using this weather service, you release and waive any
claims against Sirius XM Radio Inc. and Mazd a Motor Corporation and all of their respective
affiliates with regard to this service.
SiriusXM
® Satellite Radio*
Products/applications shall display “Call [Appropriate Phone Nu mber] to Enable Services”
for any unsubscribed SiriusXM Data Service(s).
This shall be shown on the same screen as the Radio ID and the service subscription status:
Contact your SiriusXM Representative for the appropriate call c enter phone number.
U.S.A.: 1-877-447-0011
Canada: 1-877-438-9677
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AS EXAMPLES, AND WITHOUT LIMITATION, MAZDA DISCLAIMS ANY WARRANTY
REGARDING THE ACCURACY OF DATA PROVIDED BY THE APPLICATION, SUCH AS THE
ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME, SPEED LIMITS, ROAD CONDITIONS,
NEWS, WEATHER, TRAFFIC, OR OTHER CONTEN T PROVIDED BY APPLE, ITS AFFILIATES, OR
THIRD PARTY PROVIDERS; MAZDA DOES NOT GUARANTEE AGAINST LOSS OF APPLICATION
DATA, WHICH MAY BE LOST AT ANY TIME; MAZDA DOES NOT GUARANTEE THAT THE
APPLICATION OR ANY SERVICES PROVIDED TH ROUGH THEM WILL BE PROVIDED AT ALL
TIMES OR THAT ANY OR ALL SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR
LOCATION. FOR EXAMPLE, SERVICES MAY BE SUSPENDED OR INTERRUPTED WITHOUT
NOTICE FOR REPAIR, MAINTENANCE, SECURITY FIXES, UPDATES, ETC., SERVICES MAY BE
UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CH ANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT
SHALL MAZDA OR ITS AFFILIATES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL,
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE
TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER
COMMERCIAL DAMAGES OR LOSSES, ARISING OU T OF OR RELATED TO THE APPLICATION
OR YOUR USE OF OR INABILITY TO USE THE APPLICATION OR INFORMATION ON THE
APPLICATION.
 When using Apple CarPlay™, please avoid distraction and use Apple CarPlay™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
NOTE
Apple CarPlay™ is provided by Apple® and its use is subject to your agreement to the
Apple CarPlay™ terms of use, which are included as part of the Apple iOS terms of use.
When using Apple CarPlay™, location, speed, and other vehicle data is transferred to
your iPhone®. For further details, refer to Apple®’s Privacy Policy.
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NOTE
Android Auto™ is provided by Google and its use is subject to your agreement to the
Android Auto™ terms of use.
When using Android Auto™, location, speed, and other vehicle data is transferred to your
smart phone. For further details, refer to Google Privacy Policy.
Tr a d e m a r k
Pandora®, the Pandora® logo, and the Pandora® trade dress are trademarks or registered
trademarks of Pandora Media, Inc., used with permission.
HD Radio™ and the HD, HD Radio, a nd “Arc” logos are proprietary trademarks of
iBiquity Digital Corp.
iPhone, Siri and Apple Music are registered trademarks of Apple Inc.
Apple CarPlay is trademarks of Apple Inc.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is
used under license.
“Made for iPhone” and “Made for iPod” mean that an accessory has been designed to
connect specifically to iPhone or iPod, and has been certified by the developer to meet
Apple performance standards. Apple is not responsible for the o peration of this device or
its compliance with safety and regulatory standards.
Please note that the use of this accessory with iPhone or iPod may affect wireless
performance.

Made for
iPhone 7 Plus
iPhone 7
iPhone SE
iPhone 6s Plus
iPhone 6s
iPhone 6 Plus
iPhone 6
iPhone 5s
iPhone 5c
iPhone 5
iPhone 4s
iPod touch (6th generation)
iPod touch (5th generation)
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8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on
equipment.
Customer Assistance......................... 8-2 Customer Assistance
(U.S.A.)........................................ 8-2
Customer Assistance
(Canada)....................................... 8-6
Customer Assistance (Puerto
Rico)............................................. 8-9
Customer Assistance
(Mexico)..................................... 8-10
Mazda Importer/Distributors.........8-11 Importer/Distributor....................8-11
Reporting Safety Def ects................ 8-12
Reporting Safety Defects
(U.S.A.)...................................... 8-12
Reporting Safety Defects
(Canada)..................................... 8-13
Warranty.......................................... 8-14 Warranties for Your Mazda.........8-14
Outside the United States/
Canada........................................ 8-14
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada)..................... 8-15
Add-On Non-Genuine Parts and
Accessories................................. 8-16
Cell Phones....................................... 8-17
Cell Phones Warning.................. 8-17
Event Data Recorder. ......................8-18
Event Data Recorder (U.S.A. and
Canada)....................................... 8-18
Recording of Vehicle Data.............. 8-19 Recording of Vehicle Data..........8-19
Uniform Tire Quality Grading System
(UTQGS).......................................... 8-20 Uniform Tire Quality Grading
System (UTQGS)....................... 8-20
Tire Information (U.S.A.)............... 8-22 Tire Labeling.............................. 8-22
Location of the Tire Label
(Placard)..................................... 8-26
Tire Maintenance........................ 8-28
Vehicle Loading.......................... 8-30
Steps for Determining the Correct
Load Limit.................................. 8-33
Declaration of Confo rmity..............8-34
Declaration of Conformity......... 8-34
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Customer Assistance(U.S.A.)
▼Customer Assistance
Your complete and permanent satisfaction
is our business. We are here to serve you.
All Authorized Mazda Dealers have the
knowledge and the tools to keep your
Mazda vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system modified
to accommodate a person with certain
medical conditions in
accordance with a
certified physician, contact an Authorized
Mazda Dealer. For more information, go
to NHTSA website www.safercar.gov
(VEHICLE SHOPPERS > Air Bags > Air
Bag FAQs > Air Bag Deactivation).
▼ STEP 1: Contact Your Mazda
Dealer
Discuss the matter
with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.
If your concern has not been resolved by
the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS
MANAGER, then please contact the
GENERAL MANAGER of the
dealership o r the OWNER.
If it becomes nece ssary to have the
components or wiring system for the
supplementary restraint system modified
to accommodate a person with certain
medical conditions in accordance with a
certified physicia n, go to STEP 2.
▼STEP 2: Contact Mazda North
American Operations
If for any reason you feel the need for
further assistance after contacting your
dealership management or it becomes
necessary to have the components or
wiring system for the supplementary
restraint system modified to accommodate
a person with certain medical conditions in
accordance with a certified physician, you
can reach Mazda North American
Operations by one of
the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including
how to locate or contact a local Mazda
dealership in the U.S., can be found here.

E-mail: click on “Contact Us” located on
the bottom of the page at
www.mazdausa.com under “Help”

By phone at: 1 (800) 222-5500

By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

Customer Information and Reporting Safety Defects
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In order to serve you efficiently and
effectively, please help us by providing the
following information:
1. Your name, address, and telephonenumber
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or
title or located on the upper driver's
side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

If you live outside the U.S.A., please
contact your nearest Mazda Distributor.
▼ STEP 3: Contact Better Business
Bureau (BBB)
Mazda North American Operations
realizes that mutual agreement on some
issues may not be possi
ble. As a final step
to ensure that your concerns are being
fairly considered, M azda North American
Operations has agreed to participate in a
dispute settlement program administered
by the Better Business Bureau (BBB)
system, at no cost to you the consumer.

BBB AUTO LINE work s with consumers
and the manufacture r in an attempt to
reach a mutually acceptable resolution of
any warranty related concerns. If the BBB
is not able to facilitate a settlement they
will provide an informa l hearing before an
arbitrator.

You are required to resort to BBB AUTO
LINE before exercising rights or seeking
remedies under the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
§ 2301 et seq. To the extent permitted by
the applicable state “Lemon Law”, you are
also required to r esort to BBB AUTO
LINE before exercising any rights or
seeking remedies under the “Lemon Law”.
If you choose to seek remedies that are not
created by the Magnuson-Moss Warranty
Act or the applicable state “Lemon Law”,
you are not required to first use BBB
AUTO LINE.

The whole process normally takes 40 days
or less. The arbitration decision is not
binding on you or Mazda unless you
accept the decision. For more information
about BBB AUTO LINE, including
current eligibility st andards, please call
1-800-955-5100 or visit the BBB website
at www.bbb.org/autoline.

Being truly committed to customer
satisfaction is more than a phrase with
Mazda. We hope to satisfy every customer
directly, but if ther e is ever a question
about our decision, Mazda believes in
providing a fast, fair and free method such
as the BBB AUTO LINE to ensure Mazda
delivers on our commitment to do the right
thing for our customers!
Customer Information and Reporting Safety Defects
Customer Assistance
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