2019 MASERATI GHIBLI service

Warranty Information Please refer to the Warranty booklet,
included in the Owner’s
documentation kit, for the terms and
provisions of Maserati warranties
applicable to this vehicle and market.
Reporting Safety Defects NHTSA’s Toll-free Auto Safety
Hotline If you believe that your vehicle has a
defect which could cause a crash,
injury or death, immediately inform
the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Maserati North America, Inc.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, your
dealer, or Maserati North America, Inc.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153),
go to http://www.nhtsa.gov/parents-
and-caregivers; or write to:
Administrator, NHTSA, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle
safety from http://www.nhtsa.gov/
parents-and-caregivers.
Reporting safety defects in Canada
If you believe your vehicle has a defect
that could cause a crash or could cause
injury or death, you should immediately inform Transport Canada
in addition to notifying Maserati North
America, Inc.
Transport Canada can be contacted at:
1-800-333-0510
Teletypewriter (TTY): 613 990-4500
Fax: 1-819-994-3372
Mailing Address: Transport Canada -
Road Safety, 80 rue Noël, Gatineau,
(Quebec) J8Z 0A1.
In Canada If you believe that your vehicle has a
safety defect, contact the Customer
Service Department immediately.
Canadian customers who wish to
report a safety defect to the Canadian
government should contact Transport
Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/Introduction
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Parts Service Genuine Maserati parts keep the
reliability, comfort and performance
of your new car unchanged
throughout its life.
For service and scheduled
maintenance Maserati suggests you to
ask for genuine parts since they are
the result of constant research and
development, reliability test and new
technologies, as well as they are
specifically designed for this vehicle.
Aftermarket Parts &
Accessories Statement Modification of the vehicle or
installation of any accessory or
components attached to the vehicle
which alters the original engineering
and/or vehicle operating
specifications, or which result in
damage to the other original
components, electrical interference,
electrical short(s), radio static, water
leaks and wind noise may result in
damage to genuine components,
compromise the safety of the vehicle
and affect the validity of the new car
warranty on the vehicle.
Non-genuine Maserati Parts Non-genuine Maserati Parts (while
you may elect to use non-genuine
Maserati parts for maintenance or
repair services), Maserati North
America, Inc. is not obligated to pay
for repairs that include non-genuine
Maserati parts or for any damage
resulting from the use of non-genuine
parts.
Maserati will not accept any liability
for any parts and accessories not
approved by Maserati, including
Dealer-installed accessories not distributed by Maserati North
America, Inc.
Introduction
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Symbols There are specific colored plates on or
near some of the components on your
Maserati designed to attract user’s
attention. Important warnings
concerning all specific devices that the
user must consider, are reported on
the internal hood cover central label
(see “Vehicle Identification Data” in
this section).
All symbols reported on the plate and
inside the vehicle, as well as the
component for which the symbols
stand, are summarized in the
following list. These symbols are
divided into categories according to
their meaning.
Danger Symbols Battery
Corrosive liquid.
Battery
Explosion.
Blower
May start automatically
even with engine off. Coolant expansion
reservoir
Do not open cap with
engine warm.
Coil - headlights
High voltage.
Belts and pulleys
Moving parts, keep body
and clothing clear.
Air-conditioning lines
High pressure gas, do not
open.
Symbols of Prohibitions and
Compulsory Measures Battery
Keep away from flames.
Battery
Keep out of children’s
reach.
Heat guards - belts -
pulleys - fans
Do not touch.
Battery
Wear eye protection. Battery - jack
Refer to the owner manual.
WARNING!
California Proposition 65
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are known to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more
information go to:
www.P65Warnings.ca.gov/passenger-
vehicleIntroduction
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Warning Symbols Engine - Engine Oil Filler
Cap
Engine oil. We recommend
using an oil with the
characteristics indicated in
chapter “Refillings” in
section “Features and
Specifications”.
Brake fluid reservoir
Brake fluid type DOT 4. Do
not exceed max. level. We
recommend using a fluid
with the characteristics
indicated in chapter
“Refillings” in section
“Features and
Specifications”.
Radiator coolant expansion
reservoir
Use antifreeze liquid for
radiators. We recommend
using a liquid with the
characteristics indicated in
chapter “Refillings” in
section “Features and
Specifications”. Windshield washer fluid
reservoir
Windshield washer. We
recommend using a liquid
with the characteristics
indicated in chapter
“Refillings” in section
“Features and
Specifications”.
WARNING!
California Proposition 65
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are known to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more
information go to:
www.P65Warnings.ca.gov/passenger-
vehicleWarnings when Driving Always comply with local traffic
regulations wherever you drive.
Failure to operate this vehicle correctly
may result in loss of control or a
collision.
Operating this vehicle at excessive
speed or in an altered state or while
intoxicated may result in loss of
control, going off the road, or
overturning. In all these situations a
collision with other vehicles or objects
is more likely to happen with the risk
to cause an accident that may lead to
serious injury.
In case of an accident, failure to use
seat belts causes the driver and
passengers a greater risk of injury or
death. Use your seat belt at all times.
This Owner's Manual contains
warnings against operating
procedures that could result in a
collision or injury or damage to the
environment. It also contains cautions
against procedures that could damage
the vehicle.
If you do not read this manual in its
entirety, you may miss important
information. Consider carefully all
warnings and cautions.Introduction
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WARNING!
• It is the driver’s responsibility to
operate the vehicle in a safe way: if
you are distracted while driving you
can lose control and cause serious
accidents.
• Maserati strongly recommends you
use particular care when operating
the features and tools that may
distract you.
• Mobile phones, PC, portable audio
device or other features operated
while the vehicle is moving can be
very dangerous and can cause
serious accidents, and in some states
is against the law.
• It is very dangerous to send text
messages while driving; do so only
when the vehicle is not moving.
• In some Countries/States the use of
mobile phones when driving is
forbidden: it is the driver’s sole
responsibility to respect local
regulations.
CAUTION!
If battery charge is too low, proper
function of some electric/electronic
components may not be guaranteed. It is necessary to recharge the battery in
order to allow all vehicle’s components
and systems to function correctly.
Maserati Roadside
Assistance Program
(available for USA and
Canada only) Welcome to Maserati and the benefits
and security of the Maserati Roadside
Assistance Program. Please take a
moment to review the benefits listed
below and available to you through
the Maserati Roadside Assistance
Program.
Emergency Roadside Services In the event you require Roadside
Assistance, please call 1-888-371-1802,
24 hours a day, 365 days a year. You
will be connected with a Roadside
Assistance representative who will
dispatch a local towing vendor.
Information needed for when
you call When you call, please be prepared to
provide the following information:
• Your Name.
• Vehicle Identification Number (VIN).
• Location of your vehicle.
• Nature of your call (for example; you
require a tow, vehicle will not start,
out of gas, tire service, etc.).Introduction
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Summary of Program Benefits
and Services • Towing of a disabled registered
Maserati vehicle. In the event a
registered vehicle becomes disabled
in connection to a warranty related
concern it will be transported to the
nearest Authorized Maserati
Dealership . You may request that
the vehicle be taken to a different
Authorized Maserati Dealer , as long
as it is no more than 50 miles further
away from the nearest authorized
dealer (one tow per disablement).
• Battery jump start.
• Flat tire change providing the
vehicle is equipped with a spare tire.
• Fuel delivery (up to 2 gallons).
• Lockout Services.
• Service Loaner Vehicle: For warranty
repairs, your dealer may provide you
with a Maserati Service Loaner
Vehicle (if available) or provide you
with Rental Car allowance: in the
event your vehicle is disabled due to
a warranty related concern, we will
reimburse you up to $50 per day. A
five (5) day or $250 maximum
applies. In order to receive
reimbursement, you must supply the
following information within 20 days of the rental car transaction to
the address listed below; the original
pre-printed rental car receipt, which
must include your name, address,
telephone number, VIN, rental dates
and the corresponding warranty
repair order.
Maserati Roadside Assistance ATTN:
Maserati Rental Car Claims Dept.
P.O. Box 8140 Ft.
Washington, PA 19034
NOTE:
An authorized licensed driver must be
driving at the time of the disablement.
Items excluded from coverage:
• Parts, labor, tire repair, rental of
towing equipment, storage fees, or
any labor performed at the service
facility.
• Any form of impound towing, or
towing by someone other than a
licensed service station or garage.
• Assistance from a private citizen. NOTE:
Membership is intended to cover
emergencies and is not intended to be
a substitute for proper vehicle
maintenance or repair. Repeated calls
which are considered by Maserati
North America, Inc. Signature Motor
Club, Inc. or Signature Motor Club of
California, Inc. to be excessive may, at
our discretion, result in cancellation of
the membership.
Emergency road service providers are
independent contractors and are not
employees, agents or representatives
of Maserati North America, Inc.
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc.
Under this Agreement
• You will not be required to pay any
sum for services up to the mileage
limit on towing.
• Your registered Maserati vehicle is
the vehicle covered. The Vehicle
Identification Number (VIN) that
appears on the vehicle represents
your identification number with
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc.Introduction
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• NEW VEHICLES: Your membership
begins on the date the Registered
Vehicle was originally sold (in service
date) and continues until the
expiration date of the New Car
Limited Warranty or unless
terminated by Maserati North
America, Inc. for cause.
• PRE OWNED VEHICLES: Your
membership begins on the date the
registered vehicle was sold (in service
date) and continues until the
expiration date of the Maserati
Certified Pre-Owned Limited
Warranty or unless terminated by
Maserati North America, Inc for
cause. Address Inquiries to
General Inquiries:
Maserati Roadside Assistance
P.O. Box 968008
Schaumburg, IL 60173
Rental Car Reimbursements:
Within 20 days of your rental car
transaction, the original pre-printed
rental car receipt, which must include
your name, address, telephone
number, VIN, rental dates and the
corresponding warranty repair order
should be submitted to:
Maserati Roadside Assistance ATTN:
Maserati Rental Car Claims Dept.
P.O. Box 8140
Ft. Washington, PA 19034Vehicle Identification Data Vehicle Identification Number The vehicle's identification number
(VIN) is punched on the foot platform,
in front of the right-hand front seat.
To read the number, lift the mat and
rotate the guard.
The VIN Number is also visible from
the outside through the windshield on
the front left corner of the dashboard.Introduction
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Radio Frequency RKE
Transmitter - Regulatory
Information The “Regulatory Information” for all
the radio and radar frequency devices
can be consulted by accessing the
“Services” section on the website
www.maserati.com.
Replacement Key fobs NOTE:
Only key fobs that are updated with
the vehicle electronics can be used to
start and operate the vehicle.
WARNING!
• Always remove the key fobs from
the vehicle and lock all doors when
leaving the vehicle unattended.
• Always remember to cycle the
ignition switch to OFF.
Duplication of key fobs may be
performed
by an Authorized Maserati
Dealer only.
This procedure consists of
programming a key fob that has never
been programmed to the vehicle’s
electronics. NOTE:
• When having the Sentry Key ®
Immobilizer System serviced, bring
all key fobs provided with the
vehicle with you to the Authorized
Maserati Dealer .
• When selling the vehicle, it is
necessary to provide the new owner
with all key fobs.
Vehicle Security Alarm The vehicle security alarm monitors
the vehicle doors and trunk for
unauthorized entry and the
START/STOP button for unauthorized
operations.
The system includes a dual function
anti-intrusion sensor and vehicle
anti-lift sensor. The anti-intrusion
sensor monitors the vehicle interior
for motion.
The vehicle anti-lift sensor monitors
the vehicle for any lifting or tilting
actions (tow away, tire removal, ferry
transport, etc). A siren with battery
backup which senses interruptions of
power and communications is also
included.
While the vehicle security alarm is
enabled, interior door locks switches,
trunk lid and fuel filler door release
are disabled. If something triggers the
alarm, the vehicle security alarm will
provide the following audible and
visible signals: intermittent buzzer,
position lights and/or turn signals and
the vehicle security light on the
dashboard will flash.
This light will fast flash for
approximately 15 seconds, when the
vehicle security alarm is being armed,Before Starting
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