Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts and recent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park assist are active.
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.Text Messages
Using the keyboard to enter a destination.Navigation
Adding or editing Navigation Favorites entries or Avoid Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latestsoftware and connected features.
•Access to customer support for anyquestions you may have.
•Maintain account permissions.
Visit the website to sign up and register.
Website
www.owner.lincoln.comwww.syncmyride.ca
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DescriptionVoice command
Play Song ___
Play Audiobook ___
For USB audio only, you can say the name of an artist, album, or a genre tobrowse by that selection. Your system must finish indexing before this optionis available. For example you can say "Browse The Beatles" or "Browse folk".
Browse ___
1 This option may not be available in all markets or may require a subscription.
Climate Voice Commands
You can control the temperature of thevehicle using voice commands.
___ is a dynamic listing, meaning that forclimate voice commands it can be thedesired degrees for the temperature setting.
To adjust the temperature, say:
DescriptionVoice command
Adjust the temperature between 60–85°F (15.5–29.5°C).Set Temperature ___
Phone Voice Commands
Pairing a Phone
You can use voice commands to connectyour Bluetooth enabled phone to the system.
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To pair your phone, press the voice button and when prompted, say:
DescriptionVoice command
Follow the on-screen instructions to complete the pairing process. See Settings (page 504).Pair Phone
Making Calls
___ is a dynamic listing, meaning that forphone voice commands it can be the nameof the contact you wish to call or the digitsyou want to dial.
Press the voice button and say a command similar to the following:
DescriptionVoice command
Allows you to call a specific contact from your phonebook such as "Call Jenny".Call ___
Allows you to call a specific contact from your phonebook at a specific location such as "CallJenny at Home".Call ___ at ___
Allows you to dial a specific number such as “Dial 867-5309”.Dial ___
Please make sure that you are saying thecontact name exactly as it appears in yourcontact list.
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Hands-free calling is one of the main featuresof the system. Once you pair your cell phone,you can access many options using thetouchscreen or voice commands. While thesystem supports a variety of features, manyare dependent on your cell phone’sfunctionality.
Pairing Your Cell Phone for the FirstTime
Pair your Bluetooth enabled phone with thesystem before using the functions inhands-free mode.
Switch on Bluetooth on your device to beginpairing. See your phone’s manual ifnecessary.
To add a phone, select:
Menu Item
Add a Bluetooth Device
1. Follow the on-screen instructions.
2. A prompt alerts you to search for thesystem on your phone.
3. Select your vehicle on your phone.
4. Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
5. The touchscreen indicates when thepairing is successful.
6. Your phone may prompt you to give thesystem permission to access information.To check your phone’s compatibility, seeyour phone’s manual or visit the website.
Alternatively, to add a phone, select:
Menu Item
Add a Bluetooth Device
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when itappears on the touchscreen.
3. Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
4. The touchscreen indicates when thepairing is successful.
5. Your phone may prompt you to give thesystem permission to access information.To check your phone’s compatibility, seeyour phone’s manual or visit the website.
At a minimum, most cell phones withBluetooth wireless technology support thefollowing functions:
•Answering an incoming call.
•Ending a call.
•Dialing a number.
•Call waiting notification.
•Caller identification.
Other features, such as text messaging usingBluetooth and automatic phonebookdownload, are phone-dependent features.
Phone Menu
This menu becomes available after pairinga phone.
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Action and DescriptionMenu Item
Select how time displays.Clock Format
When active, the clock adjusts to time zone changes.Auto Time Zone UpdateThis feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.Reset Clock to GPS Time
The system automatically saves any updatesyou make to the settings.
Bluetooth
Pressing this button allows you to access thefollowing:
ActionMenu Item
OnBluetooth
Off
You must activate Bluetooth to pair aBluetooth enabled device.
The processes of pairing a Bluetooth deviceis the same as pairing a phone. See Pairinga Device in Phone settings for how to pair adevice and the available options.
Phone
Pair your Bluetooth enabled phone with thesystem before using the functions inhands-free mode.
Switch on Bluetooth on your device to beginpairing. See your phone’s manual ifnecessary.
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To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for thesystem on your phone.
3.Select your vehicle's make and model asit displays on your phone.
4. Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
5. The touchscreen indicates when thepairing is successful.
6. Your phone may prompt you to give thesystem permission to access information.To check your phone’s compatibility, seeyour phone’s manual or visit the website.
Alternatively, to add a phone, select:
Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when itappears on the touchscreen.
3. Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
4. The touchscreen indicates when thepairing is successful.
5. Your phone may prompt you to give thesystem permission to access information.To check your phone’s compatibility, seeyour phone’s manual or visit the website.
Other features, such as text messaging usingBluetooth and automatic phonebookdownload, are phone-dependent features.
Once you have paired a device you canadjust the following options.
To check your phone’s compatibility, seeyour phone’s manual or visit the website:
Website
owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
Once you have paired a device you canadjust the following options.
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Cell phone issues
Possible solutionPossible causeIssue
Text messages from WhatsApp and Facebook Messenger are notsupported.
Your cell phone must support downloading text messages throughBluetooth to receive incoming text messages.This is a cell phone-dependent feature.
Audible text messages donot work on my cell phone.Because each cell phone is different, refer to your device's manualfor the specific cell phone you are pairing. In fact, there can bedifferences between cell phones due to brand, model, service providerand software version.
This is a cell phone limitation.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try switching your device off,resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.I am having troubleconnecting my device.
Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and yourvehicle's USB port.
Make sure that the device does not have an auto-install program oractive security settings.
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Battery Saver..........................................................76Illuminated Entry....................................................76Illuminated Exit......................................................76Locking and Unlocking the Doors with theKey Blade............................................................75Power Door Locks................................................72Remote Control.....................................................72Smart Unlocks for Intelligent AccessKeys......................................................................75
Lug NutsSee: Changing a Road Wheel..........................410
M
Maintenance..................................................359General Information...........................................359
Media Hub......................................................440Memory Function...........................................167Driver Seat Memory............................................167Easy Entry and Exit Feature..............................168Passenger Seat Memory...................................168Personal Profiles..................................................169Saving a PreSet Position...................................167
Message CenterSee: Information Displays.................................120
MirrorsSee: Windows and Mirrors................................105
Mobile Communications Equipment...........14
Moonroof..........................................................110Bounce-Back..........................................................111Opening and Closing the Moonroof................111
Motorcraft Parts.............................................419MyKey — Troubleshooting............................70MyKey™..............................................................67Principle of Operation..........................................67
N
Navigation......................................................490cityseeker.............................................................499Destination Mode................................................491Map Mode............................................................490Navigation Map Updates.................................500Navigation Menu................................................496SiriusXM Traffic and Travel Link.....................500SYNC AppLink....................................................499Waypoints.............................................................498
Normal Scheduled Maintenance..............551Intelligent Oil-Life Monitor................................551Normal Maintenance Intervals........................553
O
Oil Change Indicator Reset........................363Oil CheckSee: Engine Oil Check......................................362
Opening and Closing the Hood...............359Ordering Additional Owner'sLiterature......................................................339Obtaining a French Owner’s Manual............339
Overhead Console.......................................189
P
Parking Aids...................................................236Principle of Operation.......................................236
Passive Anti-Theft System............................83SecuriLock™............................................................83
PATSSee: Passive Anti-Theft System........................83
Pedals................................................................93Perchlorate........................................................12Personal Safety System™..............................50How Does the Personal Safety SystemWork?..................................................................50
Phone..............................................................482During a Phone Call...........................................487Making Calls........................................................486Pairing Your Cell Phone for the FirstTime...................................................................483Phone Menu........................................................483Receiving Calls....................................................487Smartphone Connectivity.................................489Text Messaging...................................................488
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Index