Note: Do not use razor blades or othersharp objects to clean or remove decals fromthe inside of the heated rear window. Thevehicle warranty does not cover damagecaused to the heated rear window grid lines.
CLEANING THE INTERIOR
WARNING: Do not use cleaningsolvents, bleach or dye on the vehicle'sseatbelts, as these actions may weakenthe belt webbing.
WARNING: On vehicles equippedwith seat-mounted airbags, do not usechemical solvents or strong detergents.Such products could contaminate the sideairbag system and affect performance ofthe side airbag in a crash.
Note:Follow the same procedure forcleaning leather seats when cleaning leatherinterior. See Cleaning Leather Seats (page384).
Note:Do not use household cleaningproducts or glass cleaners, which can stainand discolor the fabric and affect the flameretardant abilities of the seat materials.
For fabric, carpets, cloth seats, safety beltsand seats equipped with side airbags:
•Remove dust and loose dirt with avacuum cleaner.
•Remove light stains and soil withMotorcraft® Professional Strength Carpet& Upholstery Cleaner.
For grease or tar stains:
•Spot clean the area with Motorcraft® Spotand Stain Remover. In Canada, useMotorcraft® Multi-Purpose Cleaner.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately, but do not oversaturate orthe ring will set.
Cleaning Black Label or PresidentialInterior (If Equipped)
Note:Alcantara microfiber cloth fabric ismade of polyester microfiber withmicro-porous polyurethane. Usingcommercially available fabric cleaners cancause permanent damage.
Note:Do not use commercially availableleather and vinyl cleaning products onAlcantara microfiber cloth fabric.
Note:Lincoln Black Label or Presidentialvehicles may have Alcantara microfiber clothfabric on the seats, headliner, floor mats anddoor panels.
Depending on the type of stain, use water,lemon juice or pure ethyl alcohol whencleaning. For cleaning Alcantara microfibercloth, refer to the following chart:
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Vehicle Care
Cooling system
•Protect against freezing temperatures.
•When removing your vehicle fromstorage, check coolant fluid level.Confirm that there are no cooling systemleaks and that fluid is at therecommended level.
Battery
•Check and recharge as necessary. Keepconnections clean.
•If storing your vehicle for more than 30days without recharging the battery, werecommend that you disconnect thebattery cables to maintain battery chargefor quick starting.
Note:It is necessary to reset memoryfeatures if battery cables are disconnected.
Brakes
•Make sure the brakes and parking brakerelease fully.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure all linkages, cables, levers andpins under your vehicle are covered withgrease to prevent rust.
•Move vehicles at least 25 ft (7.5 m) every15 days to lubricate working parts andprevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out ofstorage, do the following:
•Wash your vehicle to remove any dirt orgrease film build-up on window surfaces.
•Check windshield wipers for anydeterioration.
•Check under the hood for any foreignmaterial that may have collected duringstorage such as mice or squirrel nests.
•Check the exhaust for any foreignmaterial that may have collected duringstorage.
•Check tire pressures and set tire inflationper the Tire Label.
•Check brake pedal operation. Drive yourvehicle 15 ft (4.5 m) back and forth toremove rust build-up.
•Check fluid levels (including coolant, oiland gas) to make sure there are no leaks,and fluids are at recommended levels.
•If you remove the battery, clean thebattery cable ends and check fordamage.
Contact an authorized dealer if you have anyconcerns or issues.
BODY STYLING KITS
The distance between the underside of yourvehicle and the ground is less than that ofother models. Drive with extreme care toavoid damage to your vehicle.
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Vehicle Care
MOTORCRAFT PARTS
Part NumberComponent
FA-1883Air filter element.
FP-79Cabin air filter
FL-500-SOil filter.
BAGM-49H8Battery.
SP-550Spark plugs.
FT-202Transmission filter.
WW-2247Windshield wiper blade.
WW-1107Rear window wiper blade.
We recommend Motorcraft replacement parts available at your Lincoln dealer or at fordparts.com for scheduled maintenance. These partsmeet or exceed Lincoln Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance,emissions and durability. Your warranty may be void for any damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance(page 547).
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Capacities and Specifications
To make sure that 911 Assist works correctly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect a Bluetoothenabled and compatible cell phone toSYNC.
•A connected Bluetooth enabled phonemust have the ability to make andmaintain an outgoing call at the time ofthe incident.
•A connected Bluetooth enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery power andbe located in the U.S., Canada or in aterritory in which 911 is the emergencynumber.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (the triggersfor 911 Assist). If a connected cell phonesustains damage or loses its connection toSYNC during a crash, SYNC will search forand try to connect to a previously paired cellphone; SYNC will then attempt to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call. Ifyou fail to cancel the call, SYNC attemptsto dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, and thenthe occupant(s) in your vehicle is able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately, because not all 911 systems arecapable of receiving this informationelectronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNC systemhas no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation of thefuel pump shut-off. Certain versions orupdates to 911 Assist may also be capable
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SYNC™ 3
Wi-Fi Access Point issues
Possible solutionPossible causeIssue
Position the vehicle close to the access point with the front of thevehicle facing the access point direction and remove obstacles ifpossible. Other Wi-Fi, Bluetooth, microwave and cordless phones maycause interference.
Weak signal probably due to distancefrom the access point, obstruction or highinterference.
Disconnecting aftersuccessful connection.
If the vehicle is equipped with heated windshield, try positioning thevehicle so that the windshield is not facing the access point. If youhave metallic window tinting but not on the windshield, position thevehicle to face the access point. If all windows are tinted, you canopen the windows in the direction of the access point if that is feasible.
There may be an obstruction betweenSYNC 3 and the access point.Poor signal seen by SYNC3 despite being near aaccess point.
Try to remove other obstructions that may impact signal quality suchas opening the garage door.
Please set the network to visible and try again.The access point was defined as ahidden network.An access point is notlisted in the list of availablenetworks.
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SYNC™ 3
For a complete listing of the accessories thatare available for your vehicle, please contactyour authorized dealer or visit the onlinestore web site:
Web Address (United States)
www.Accessories.Lincoln.com
Web Address (Canada)
www.LincolnCanada.com
Lincoln Motor Company will repair or replaceany properly authorized dealer-installedLincoln Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period, aswell as any component damaged by thedefective accessories.
Lincoln Motor Company will warrant yourLincoln Original Accessory through thewarranty that provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for details anda copy of the warranty.
Exterior Style
•Side window deflectors*.
•Splash guards.
Interior Style
•Floor mats.
•Rear seat entertainment system*.
Lifestyle
•Ash cup or coin holder.
•Cargo organization and management.
•Portable audio speaker*.
•Roof rack and carriers*.
•SUV camping tent*.
•Trailer hitches, wiring harnesses andaccessories.
Peace of Mind
•Car cover*.
•Remote start.
•Roadside assistance kits*.
•Vehicle security.
•Wheel locks.
•Window sunscreen*.
*Lincoln Licensed Accessory. The accessorymanufacturer designs, develops andtherefore warrants Lincoln LicensedAccessories, and does not design or testthese accessories to Lincoln Motor Companyengineering requirements. Contact anauthorized Lincoln dealer for the accessorymanufacturer's limited warranty details andrequest a copy of the Lincoln LicensedAccessories product limited warranty fromthe accessory manufacturer.
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Accessories
Multi-Point Inspection
Steering and linkageExterior lamps operation
Tires (including spare) for wear and proper pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer2If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensive wayto perform a thorough inspection of yourvehicle. Your checklist gives you immediatefeedback on the overall condition of yourvehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owning yourvehicle and reduces environmental waste atthe same time.
This means you do not have to remember tochange the oil on a mileage-based schedule.Your vehicle lets you know when an oilchange is due by displaying a message inthe information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity of use.
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Scheduled Maintenance
Capacities and Specifications...................422Alternative Engine Oil for Extremely ColdClimates............................................................428Specifications......................................................424
Cargo Nets.....................................................289Car WashSee: Cleaning the Exterior...............................379
Catalytic Converter......................................207On-Board Diagnostics (OBD-II).......................208Readiness for Inspection and Maintenance(I/M) Testing.....................................................209
Center Console..............................................189Changing a Bulb...........................................376LED Lamps...........................................................376
Changing a Fuse...........................................357Fuses......................................................................357
Changing a Road Wheel.............................410Dissimilar Spare Wheel and Tire AssemblyInformation.........................................................411Location of the Spare Tire and Tools..............411Tire Change Procedure.....................................412
Changing the 12V Battery...........................371Battery Management System..........................373
Changing the Engine Air Filter..................376Changing the Wiper Blades.......................374Checking MyKey System Status.................69MyKey Distance....................................................69Number of Admin Keys.......................................70
Number of MyKeys...............................................69
Checking the Wiper Blades.......................373Childminder Mirror........................................109Child Restraint and SeatbeltMaintenance..................................................48Child Restraint Positioning...........................36Child Safety.......................................................18General Information..............................................18
Child Safety Locks..........................................38Left-Hand Side.......................................................38Right-Hand Side....................................................38
Cleaning Leather Seats..............................384Cleaning Products........................................378Materials................................................................378
Cleaning the Engine.....................................381Cleaning the Exterior...................................379Cleaning the Headlamps..................................379Exterior Chrome Parts.......................................380Exterior Plastic Parts..........................................380Stripes or Graphics............................................380Underbody...........................................................380Under Hood.........................................................380
Cleaning the Instrument Panel andInstrument Cluster Lens...........................384Cleaning the Interior....................................382Cleaning Black Label or PresidentialInterior..............................................................382
Cleaning the Wheels...................................385
Cleaning the Windows and WiperBlades............................................................381Clearing All MyKeys.......................................69Climate Control..............................................152Climate Controlled Seats............................179Ventilated Seats...................................................179
Coolant CheckSee: Engine Coolant Check.............................364
Crash Sensors and Airbag Indicator..........59Creating a MyKey...........................................68Programming and Changing ConfigurableSettings...............................................................69
Cross Traffic Alert.........................................275Blocked Sensors.................................................278Switching the System Off and On..................278System Errors......................................................278System Lights, Messages and AudibleAlerts.................................................................278System Limitations.............................................278Using the Cross Traffic Alert System.............275
Cruise Control.................................................90Principle of Operation.......................................255Type One................................................................90Type Two..................................................................91
Cruise controlSee: Using Cruise Control...............................255
Customer Assistance...................................333
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Index