Sound Settings
Adjusts the amount the audio system volume increases with speed, or turns the feature off.Speed Compensated Vol.
Optimizes the sound based on the location of the listeners.Occupancy Mode
StereoSound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a media devicesuch as a Bluetooth Stereo or USB device isthe active audio source. Pressing the buttonallows you to access the following optionsfor active devices only.
Action and DescriptionMenu Item
For some USB devices, SYNC 3 can adjust the playback speed of podcasts. When a podcast is playing, youcan choose:Podcast Speed
FasterNormalSlower
For some USB devices, SYNC 3 can adjust the playback speed of audiobooks. When an audiobook is playing,you can choose:Audiobook Speed
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Action and DescriptionMenu Item
FasterNormalSlower
Cover art displays from your device’s music files. If no cover art for the filesexists on the device, then the Gracenote Database provides cover art.Media PlayerCover Art Priority
The Gracenote Database supplied cover art is used for your music files.This overrides any cover art from your device.Gracenote®
Switches on and off Gracenote® to provide metadata information such as genre, artist and album.Gracenote® Management
This allows you to view the version level of the Gracenote Database.Gracenote® Database Info
This allows you to view the manufacturer and model number of your media device.Device Information
Erase the stored media information in order to re-index.Update Media Index
Clock
To adjust the time, select the up and downarrows on either side of the screen. Thearrows on the left adjust the hour and arrowson the right adjust the minute. You can thenselect AM or PM.
You can adjust the following features:
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USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
Make sure you are not leaving the device in your vehicle during veryhot or cold temperatures.This is a device limitation.SYNC 3 does not recog-nize my device when I startmy vehicle.
Make sure you connect the device to SYNC 3 and that you havestarted the media player on your device.
This is a device-dependent feature.
Bluetooth audio does notstream.The device is not connected.
Try switching your device off, resetting it or removing the battery, thenreconnect it to SYNC 3.The device is in a bad state.
Make sure that all song details are populated.Your music files may not contain thecorrect artist, song title, album or genreinformation.
SYNC 3 does not recog-nize music that is on mydevice.
Try replacing the corrupt file with a new version.The file may be corrupted.
Some devices require you to change the USB settings from massstorage to media transfer protocol class.The song may have copyright protectionthat does not allow it to play.
Convert the file to a supported format. See Entertainment (page 468).The file format is not supported by SYNC3.
Update media index. See Settings (page 504).The device needs to be re-indexed.
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
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USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try switching your device off,resetting it or removing the battery, then connect it back to SYNC 3.
This is a device limitation.When I connect my device,I sometimes do not hearany sound.
To listen to Apple devices through USB, select AirPlay from the devicesControl Center, then select Dock Connector.
To listen to Apple devices through Bluetooth Stereo, select AirPlayfrom the devices Control Center, then select SYNC.
Connect a compatible device or media player.The device or media player is incompat-ible.
SYNC 3 does not displaythe song information,repeat, or shuffle buttons.
Wi-Fi Access Point issues
Possible solutionPossible causeIssue
Verify password.Password error.Failed connection.
Check for a poor Wi-Fi signal.Weak signal.
Use a unique name for your SSID, don’t use the default name unlessit contains a unique identifier, such as part of the MAC address.Multiple Access points within range withthe same SSID.
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Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciation rules of the selectedlanguage to the names stored on your media player or USB flashdrive. It is able to make some exceptions for very popular artist names(for example, U2) such that you can always use the English pronunci-ation for these artists.
You may be saying the foreign namesusing the currently selected language forSYNC 3.
The SYNC 3 voice controlsystem is having troublerecognizing foreign tracks,artists, albums, genres andplaylist names from mymedia player or USB flashdrive.
SYNC 3 uses a synthetically generated voice rather than pre-recordedhuman voice.
SYNC 3 uses text-to-speech voice prompttechnology.
The system generatesvoice prompts and thepronunciation of somewords may not be accuratefor my language.
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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Personal Profiles
Possible cause and solutionIssue
Unlink and relink your keyfob in the Personal Profiles menu. You mayneed to see your authorized dealer.I lost a keyfob.
Keyfobs had been erased and reprogramed. This could happen if youlet dealership add a new keyfob to replace lost one.I lost all profiles.
Master Reset had been performed without your acknowledgement.
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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D
Data Recording................................................10Event Data Recording...........................................10Service Data Recording.......................................10
Daytime Running Lamps...............................99Type One - Conventional(Non-Configurable)..........................................99Type Two - Configurable...................................100
Declaration of Conformity...........................614Radio Frequency Statement.............................615
Direction Indicators......................................102Lane Change........................................................102
Doors and Locks.............................................72Drive Mode Control.....................................284Lincoln Drive Modes..........................................284
Driver Alert.....................................................264Using Driver Alert...............................................265
Driver and Passenger Airbags....................52Children and Airbags...........................................53Proper Driver and Front Passenger SeatingAdjustment.........................................................53
Driving Aids...................................................264Driving Hints..................................................323Driving Through Water................................324DRLSee: Daytime Running Lamps...........................99
E
Economical Driving......................................323Electric Parking Brake.................................226Applying the Electric Parking Brake..............226Automatically Releasing the Electric ParkingBrake.................................................................227Manually Releasing the Electric ParkingBrake.................................................................227Releasing the Electric Parking Brake if theVehicle Battery is Running Out ofCharge..............................................................227
Electromagnetic Compatibility..................579Emission Law................................................206Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance............207Tampering With a Noise ControlSystem..............................................................206
End User License Agreement...................584VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ....................................584
Engine Block Heater....................................194Using the Engine Block Heater.......................195
Engine Coolant Check................................364Adding Coolant...................................................365Coolant Change..................................................367Engine Coolant TemperatureManagement...................................................368
Fail-Safe Cooling................................................367Recycled Coolant...............................................366Severe Climates.................................................366
Engine Emission Control............................206Engine ImmobilizerSee: Passive Anti-Theft System........................83
Engine Oil Check.........................................362Adding Engine Oil..............................................363
Engine Oil Dipstick......................................362Engine Specifications...................................418Drivebelt Routing.................................................418
Entertainment................................................468AM/FM Radio........................................................471Apps.......................................................................482Bluetooth Stereo or USB..................................479CD...........................................................................479HD Radio™ Information (If Available)..............475SiriusXM® Satellite Radio (If Activated)..........471Sources.................................................................470Supported Media Players, Formats andMetadata Information...................................482USB Ports.............................................................482
Environment......................................................15EPBSee: Electric Parking Brake.............................226
Essential Towing Checks..............................311Before Towing a Trailer......................................318Hitches...................................................................312
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Index
Remote Control...............................................62Car Finder...............................................................64Intelligent Access Key.........................................62Memory Feature....................................................66Remote Start..........................................................65Replacing the Battery..........................................63Sounding the Panic Alarm..................................64Using the Key Blade............................................62
Remote Start...................................................157Automatic Settings..............................................157Heated and Cooled Features...........................157Last Settings.........................................................157
Repairing Minor Paint Damage.................385Replacement Parts Recommendation........12Collision Repairs.....................................................13Scheduled Maintenance and MechanicalRepairs.................................................................12Warranty on Replacement Parts.........................13
Replacing a Lost Key or RemoteControl............................................................66Reporting Safety Defects (CanadaOnly)..............................................................340Reporting Safety Defects (U.S. Only).......339Roadside Assistance...................................326Vehicles Sold in Canada: Getting RoadsideAssistance........................................................327Vehicles Sold in the United States: GettingRoadside Assistance.....................................326
Vehicles Sold in the United States: UsingRoadside Assistance.....................................326
Roadside Emergencies...............................326Roof Racks and Load Carriers..................290Adjusting the Crossbar......................................291Maximum Recommended LoadAmounts............................................................291
Running-InSee: Breaking-In.................................................323
Running Out of Fuel.....................................201Adding Fuel From a Portable FuelContainer..........................................................201Filling a Portable Fuel Container.....................201
S
Safety Canopy™...............................................57Safety Precautions........................................199Satellite Radio...............................................436Satellite Radio Electronic Serial Number(ESN)..................................................................438Satellite Radio Reception Factors..................437SiriusXM Satellite Radio Service.....................437Troubleshooting..................................................438
Scheduled Maintenance Record..............558Scheduled Maintenance.............................547Seatbelt Extension.........................................48Seatbelt Height Adjustment.........................45
Seatbelt Reminder..........................................46Seatbelt Status.......................................................47
Seatbelts...........................................................39Principle of Operation..........................................39
Seatbelt Warning Lamp and IndicatorChime..............................................................45Conditions of operation......................................46
Seats.................................................................158Security..............................................................83Settings...........................................................504911 Assist................................................................512Ambient Lighting.................................................521Bluetooth..............................................................507Clock.....................................................................506Display...................................................................523General..................................................................518Media Player........................................................505Mobile Apps..........................................................517Navigation.............................................................514Phone....................................................................507Radio.......................................................................513SiriusXM.................................................................514Sound....................................................................504Valet Mode...........................................................524Vehicle...................................................................521Voice Control.......................................................523Wi-Fi & Hotspot....................................................519
Side Airbags.....................................................56
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Index