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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program.This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km)(whichever comes first) for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
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If you need to arrange roadside assistancefor yourself, Lincoln Motor Companyreimburses a reasonable amount for towingto the nearest Lincoln dealership within100 mi (160 km). To obtain reimbursementinformation, United States clients, call1-800-521-4140. Clients need to submit theiroriginal receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company of Canada,Limited offers a complimentary roadsideassistance program. This program is eligiblewithin Canada or the continental UnitedStates.
The service is available 24 hours a day,seven days a week.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage.
If you require more information, please callus in Canada at 1-800-387-9333, or visit ourwebsite at www.lincolncanada.com.
HAZARD FLASHERS
Note:The hazard flashers operate when theignition is in any position, or if the key is notin the ignition. If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The flasher control is on theinstrument panel. Use your hazardflashers when your vehicle iscreating a safety hazard for other motorists.
•Press the flasher control and all front andrear direction indicators flash.
•Press the button again to switch them off.
FUEL SHUTOFF
WARNING: If your vehicle has beeninvolved in a crash, have the fuel systemchecked. Failure to follow this instructioncould result in fire, personal injury or death.
Note: When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart. Once the vehicle determines the systemsare safe, then the vehicle allows you torestart.
Note: In the event that your vehicle doesnot restart after your third attempt, contacta qualified technician.
The fuel pump shutoff stops the flow of fuelto the engine in the event of a moderate tosevere crash. Not every impact causes ashutoff.
Should your vehicle shut off after a crash,you may restart your vehicle.
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TRANSPORTING THE VEHICLEIf you need to tow your vehicle, contact aprofessional towing service or, if you are amember of a roadside assistance program,your roadside assistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. We donot approve a slingbelt towing procedure. Ifyou tow your vehicle incorrectly, or by anyother means, vehicle damage may occur.
We produce a towing manual for allauthorized tow truck operators. Have yourtow truck operator refer to this manual forproper hook-up and towing procedures foryour vehicle.
We recommend towing a four-wheel drivevehicle with all wheels off the ground, suchas using a wheel lift and dollies or flatbedequipment.
We recommend towing a rear-wheel drivevehicle with the rear wheels on a tow dollywhen towing your vehicle from the frontusing wheel lift equipment. This preventsdamage to the transmission.
We recommend towing a rear-wheel drivevehicle with the front wheels on a tow dollywhen towing your vehicle from the rear usingwheel lift equipment. This prevents damageto the front fascia.
TOWING POINTS
WARNING: Switch the ignition offbefore removing the recovery hook. Failureto do so could result in personal injury.
WARNING: The recovery hook canbecome hot. Let the recovery hook cooldown before removing it. Failure to do socould result in personal injury.
Your vehicle comes with frame-mountedfront recovery hooks. These hooks shouldnever have a load applied to them greaterthan the gross vehicle weight rating of yourvehicle.
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Remove the covers to access the frontrecovery hooks.
Before using recovery hooks:
•Make sure all attaching points are secureand capable of withstanding the appliedload.
•Do not use chains, cables or tow strapswith metal hook ends.
•Only use recovery straps that have aminimum breaking strength two to threetimes the gross vehicle weight of thestuck vehicle.
•Make sure the recovery strap is in goodcondition and free of visible cuts, tearsor damage.
•Use a damper device such as a tarp,heavy blanket or piece of carpet drapedover the recovery strap to help absorbthe energy in the event the strap breaks.
•Make sure the stuck vehicle does nothave a load heavier than its gross vehicleweight rating specified on thecertification label.
•Always align the tow vehicle and stuckvehicle in a straight line, within 10degrees.
•Keep bystanders to the sides of thevehicle, at a distance of at least twice thelength of the recovery strap. This helpsavoid injury from the hazard of a recoveryhook or strap breaking, or a vehiclelurching into their path.
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Protected ComponentFuse RatingFuse Number
Electronic fan 3.50A226
Driver seat motors.40A227
Rear heated seats.15A128
4x4 integrated wheel end solenoid.10A129
Trailer tow class II-IV battery charge.25A230
Power folding seat module.50A231
A/C clutch.10A132
Not used.—33
Not used.—34
Vehicle power 4.20A135
Vehicle power 3.10A136
Vehicle power 2.25A137
Vehicle power 1.25A138
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Protected ComponentFuse RatingFuse Number
Not used.—39
Inverter.50A241
Trailer tow light module class II-IV.20A243
Front/rear washer pump.20A245
Family entertainment system.7.5A146
Not used.—47
Not used.—48
Not used.—49
Fuel pump.30A250
Power point #3.20A251
Body control module (BCM) voltage quality monitor (VQM).50A252
Trailer tow park lamps relay.25A253
Electronic limited slip differential (ELSD) relay.40A254
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Protected ComponentFuse RatingFuse Number
4X4 module25A271
Not used.—72
Not used.—73
Trailer tow backup lamps.10A174
Not used.—75
Body control module (BCM) run power 2.50A276
Climate control (heated/vented) seat module.30A277
Not used.—78
Not used.—79
Heated wiper park.10A180
Not used.—81
Not used.—82
Transmission control module (TCM) power.15A183
Not used.—84
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Passenger Compartment Fuse Panel
The fuse panel is under the right-hand sideof the instrument panel.
To remove the trim panel for access to thefuse box, pull the panel toward you andswing it out away from the side and removeit. To reinstall it, line up the tabs with thegrooves on the panel, then push it shut.
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