There are several Lincoln Protect extendedservice plans available in various time,distance and deductible combinations. Eachplan is tailored to fit your own driving needs,including reimbursement for towing andrental. When you purchase Lincoln Protectextended service plan, you receive addedpeace-of-mind protection throughoutCanada, the United States and Mexico,provided by a network of participatingauthorized Lincoln Motor Company dealers.
Note:Repairs performed outside of Canada,the United States and Mexico are not eligiblefor Lincoln Protect extended service plancoverage.
This information is subject to change. Formore information, visit your local Lincoln ofCanada dealer or www.Lincoln.ca to find theLincoln Protect extended service plan thatis right for you.
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Lincoln Protect
GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle when yousell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
We have established regular maintenanceintervals for your vehicle based uponrigorous testing. It is important that you haveyour vehicle serviced at the proper times.These intervals serve two purposes; one isto maintain the reliability of your vehicle andthe second is to keep your cost of owningyour vehicle down.
It is your responsibility to have all scheduledmaintenance performed and to make surethat the materials used meet thespecifications identified in this owner'smanual. See Capacities and Specifications(page 418).
Failure to perform scheduled maintenanceinvalidates warranty coverage on partsaffected by the lack of maintenance.
Why Maintain Your Vehicle at YourDealership?
Factory-Trained Technicians
Service technicians participate in extensivefactory-sponsored certification training tohelp them become experts on the operationof your vehicle. Ask your dealership aboutthe training and certification their technicianshave received.
Genuine Lincoln and Motorcraft®Replacement Parts
Dealerships stock Lincoln, Motorcraft andLincoln authorized branded re-manufacturedreplacement parts. These parts meet orexceed our specifications. Parts installed atyour dealership carry a nationwide 24-monthor unlimited mile (kilometer) parts and laborlimited warranty.
If you do not use Lincoln authorized partsthey may not meet our specifications anddepending on the part, it could affectemissions compliance.
Convenience
Many dealerships have extended eveningand Saturday hours to make your servicevisit more convenient and they offer one stopshopping. They can perform any servicesthat are required on your vehicle, fromgeneral maintenance to collision repairs.
Note:Not all dealers have extended hoursor body shops. Please contact your dealerfor details.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improved reliability,durability and resale value. To maintain theproper performance of your vehicle and itsemission control systems, make sure youhave scheduled maintenance performed atthe designated intervals.
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Scheduled Maintenance
Your vehicle is equipped with the IntelligentOil-Life Monitor system, which displays amessage in the information display at theproper oil change interval. This interval maybe up to one year or 10,000 mi (16,000 km).
When the oil change message appears inthe information display, it is time for an oilchange. Make sure you perform the oilchange within two weeks or 500 mi (800 km)of the message appearing. Make sure youreset the Intelligent Oil-Life Monitor aftereach oil change. See Oil Change IndicatorReset (page 363).
If your information display resets prematurelyor becomes inoperative, you should performthe oil change interval at six months or5,000 mi (8,000 km) from your last oilchange. Never exceed one year or 10,000 mi(16,000 km) between oil change intervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performance systems.Every manufacturer develops these systemsusing different specifications andperformance features. That is why it isimportant to rely upon your dealership toproperly diagnose and repair your vehicle.
The Lincoln Motor Company hasrecommended maintenance intervals forvarious parts and component systems basedupon engineering testing. The Lincoln MotorCompany relies upon this testing todetermine the most appropriate mileage forreplacement of oils and fluids to protect yourvehicle at the lowest overall cost to you andrecommends against maintenance schedulesthat deviate from the scheduled maintenanceinformation.
We strongly recommend the use of onlygenuine Lincoln, Motorcraft or Lincolnauthorized re-manufactured replacementparts engineered for your vehicle.
Additives and Chemicals
This owner's manual and the LincolnWorkshop Manual list the recommendedadditives and chemicals for your vehicle. Wedo not recommend using chemicals oradditives not approved by us as part of yourvehicle’s normal maintenance. Please consultyour warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normaloperating characteristic and, by itself, doesnot necessarily indicate a concern or that thefluid needs to be changed. However, aqualified expert, such as the factory-trainedtechnicians at your dealership, shouldinspect discolored fluids that also show signsof overheating or foreign materialcontamination immediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is a viableway to change fluid for many vehiclesub-systems during scheduled maintenance.It is critical that systems are flushed only withnew fluid that is the same as that requiredto fill and operate the system or using aLincoln approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
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Scheduled Maintenance
Multi-Point Inspection
Steering and linkageExterior lamps operation
Tires (including spare) for wear and proper pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer2If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensive wayto perform a thorough inspection of yourvehicle. Your checklist gives you immediatefeedback on the overall condition of yourvehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owning yourvehicle and reduces environmental waste atthe same time.
This means you do not have to remember tochange the oil on a mileage-based schedule.Your vehicle lets you know when an oilchange is due by displaying a message inthe information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity of use.
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Scheduled Maintenance
Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display 1
Change engine oil and filter. 2
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection - recommended.
Inspect the automatic transmission fluid level - vehicles with dipstick. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
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Scheduled Maintenance
SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance, as indicated. Ifyou operate your vehicle occasionally underany of these conditions, it is not necessaryto perform the extra maintenance. For
specific recommendations, see yourdealership service advisor or technician.
Perform the services shown in the followingtables when specified or within 3,000 mi(4,800 km) of the message appearing in theinformation display prompting you to changeyour oil.
•Example 1: The message comes on at28,751 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has not comeon, but the odometer reads 30,000 mi(48,000 km) (for example, the IntelligentOil-Life Monitor was reset at 25,000 mi(40,000 km)). Perform the engine air filterreplacement.
Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information display and perform services listed in the NormalScheduled Maintenance chart.As required
Inspect and lubricate U-joints (if equipped with grease fittings).Inspect frequently, serviceas requiredSee axle maintenance items under Exceptions.
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)Replace spark plugs.
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Scheduled Maintenance
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
Change engine oil and filter as indicated by the information display and perform services listed in the NormalScheduled Maintenance chart.As required
Replace engine air filter.Inspect frequently, serviceas requiredReplace cabin air filter.
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)Replace spark plugs.
Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.Inspect frequently, serviceas requiredReplace cabin air filter.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread depth.
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Scheduled Maintenance
Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Change engine oil and filter.1Every 5,000 mi (8,000 km)or six months
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)
1Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
Off-road Operation
Inspect steering linkage, ball joints and U-joints. Lubricate if equipped with grease fittings.Inspect frequently, serviceas requiredReplace engine air filter.
Replace cabin air filter.
Change engine oil and filter.1Every 5,000 mi (8,000 km)or six months
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread depth.
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)
1Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
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Scheduled Maintenance