Action and Descrip-tionMenu Item
SYNC 3 will searchand connect tocompatible app(s)running on yourmobile device.
Find Mobile Apps
Enabling SYNC 3 Mobile Apps
In order to enable mobile apps, SYNC 3requires user consent to send and receiveapp authorization information and updatesusing the data plan associated with theconnected device.
The connected device sends data to Ford inthe United States. The information isencrypted and includes your VIN, SYNC 3module number, odometer, usage statisticsand debugging information. We retain thisdata for only as long as necessary to providethis service, troubleshoot, and improveproducts and services and to offer youproducts and services that may interest youwhere allowed by law.
Note:You must enable mobile apps for eachconnected device the first time you select amobile app using the system.
Note:Ford reserves the right to limitfunctionality or deactivate mobile apps atany time.
Note:Standard data rates apply. Ford is notresponsible for any additional charges youmay receive from your service provider,when your vehicle sends or receives datathrough the connected device. This includesany additional charges incurred due todriving in areas when roaming out of a homenetwork.
You can enable and disable apps throughsettings. See Settings (page 504).
App Permissions
The system organizes the app permissionsinto groups. You can grant these grouppermissions individually. You can change apermission group status any time when notdriving, by using the settings menu. While inthe settings menu, you can also see the dataincluded in each group.
When you launch an app using SYNC 3, thesystem may ask you to grant certainpermissions, for example Vehicle information,Driving characteristics, GPS and Speed,and/or Push notifications. You can enable allgroups or none of them during the initial apppermissions prompts. The settings menuoffers individual group permission control.
Note:You are only prompted to grantpermissions the first time you use an appwith SYNC 3.
Note:If you disable group permissions, appswill still be enabled to work with SYNC 3unless you deactivate All Apps in the settingsmenu.
SiriusXM Traffic and Travel Link (If
Equipped)
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safe
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operation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Note:SiriusXM Traffic and Travel Link maynot be available in all markets.
Note:In order to use SiriusXM Traffic andTravel Link, your vehicle must havenavigation.
Note:A paid subscription is required toaccess and use these features. Go towww.siriusxm.com/travellink for moreinformation.
Note:Visit www.siriusxm.com/traffic and clickon Coverage map and details for a completelisting of all traffic areas covered by SiriusXMTraffic and Travel Link.
Note:Neither Sirius nor Ford is responsiblefor any errors or inaccuracies in the SiriusXMTraffic and Travel Link services or its use invehicles.
When you subscribe to SiriusXM Traffic andTravel Link, it can help you locate the bestgas prices, find movie listings, get currenttraffic alerts, view the current weather map,get accurate ski conditions and see scoresto current sports games.
Action and DescriptionMenu Item
Touch these buttons to identify traffic incidents on your route, near your vehicle’s current locationor near any of your favorite places, if programmed.Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to your vehicle’s location or on an activenavigation route.Fuel Prices
Touch this button to view nearby movie theaters and their show times, if available.Movie Listings
Touch this button to view the nearby weather, current weather, or the five-day forecast for thechosen area.Weather
Select to see the weather map, which can show storms,radar information, charts and winds.Map
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Navigation Source Selection
The screen lists available alternativenavigation sources using Applink.
Mobile Apps
You can enable the control of compatiblemobile apps running on your Bluetooth orUSB device on SYNC 3. In order to enablemobile apps, SYNC 3 requires user consentto send and receive app authorizationinformation and updates using the data planassociated with the connected device.
The connected devices send data to us inthe United States. The encrypted informationincludes your VIN, SYNC 3 module number,anonymous usage statistics and debugginginformation. Updates may take place.
Note:Not all Mobile Apps are compatiblewith the system.
Note:Standard data rates apply. We are notresponsible for any additional charges youmay receive from your service provider,when your vehicle sends or receives datathrough the connected device.
Action and DescriptionMenu Item
Enable or disable the use of mobile apps onSYNC 3.OnMobile Apps
OffDisabling mobile apps in the settings menudisables automatic updates and the use ofmobile apps on SYNC 3.
You can view the status of mobile app permissions in the settings menu.
Once Mobile Apps is enabled, you have the following options:
This provides information on the current state of available app updates.Update Mobile Apps
There are three possible statuses:
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Note:The Vehicle Wi-Fi Hotspot (VehicleHotspot) may be operational while ignitionis On and may remain operational while theignition is Off.
Note:Vehicle Hotspot services are providedby the vehicle network carrier, subject toyour vehicle network carrier agreement,coverage and availability.
Note:It is the account owner’s responsibilityto remove the vehicle from the vehiclenetwork carrier account when ownership ofthe vehicle is transferred. If the owner wouldlike to remove the vehicle from the accountfor any reason, please contact your vehiclenetwork carrier for more information.
Note:Data, such as the Vehicle IdentificationNumber (VIN), SIM Card ID, and data planusage, is shared between us and the vehiclenetwork carrier to provide the VehicleHotspot service in accordance with yourvehicle network carrier agreement, coverageand availability, and may be used to enablea seamless transition from an old to newembedded modem and to confirm anyupdates are successfully delivered.
Note:For your convenience data usage maybe available for monitoring under Settingsbut may not reflect actual or current usage.The vehicle network carrier is responsiblefor providing information about your account.Please contact the vehicle network carrierfor more information.
Note:We may need to update operatingsystem software on your vehicle, includingsecurity updates and bug fixes, to keepconnected services current, like VehicleHotspot, without prior notice to you.
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.This sets the color to the highest intensity.
You can drag the colors up and down toincrease or decrease the intensity.
To switch ambient lighting off, press theactive color once or drag the active color allthe way down to zero intensity.
Vehicle
Note:Your vehicle may not have all of thesefeatures.
You can select the following features toupdate their settings.
Door Keypad Code
Select this button to add or erase a personaldoor keypad code. To add or erase apersonal code, you first need to enter thefive-digit factory set code. You can find thiscode on the owner's wallet card in the glovebox or from your authorized dealer.
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Cell phone issues
Possible solutionPossible causeIssue
Text messages from WhatsApp and Facebook Messenger are notsupported.
Your cell phone must support downloading text messages throughBluetooth to receive incoming text messages.This is a cell phone-dependent feature.
Audible text messages donot work on my cell phone.Because each cell phone is different, refer to your device's manualfor the specific cell phone you are pairing. In fact, there can bedifferences between cell phones due to brand, model, service providerand software version.
This is a cell phone limitation.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try switching your device off,resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.I am having troubleconnecting my device.
Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and yourvehicle's USB port.
Make sure that the device does not have an auto-install program oractive security settings.
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Wi-Fi Access Point issues
Possible solutionPossible causeIssue
SYNC 3 currently does not provide an access point.SYNC 3 does not currently provide aaccess point.SYNC 3 is not seen whensearching for Wi-Finetworks from your phoneor other devices.
Check the signal quality (under network details), if SYNC 3 indicatesgood or excellent, test with another high-speed equipped accesspoint where the environment is more predictable.
Poor signal strength, too far from theaccess point, access point is supportingmultiple connections, slow Internetconnection or other problems.
Software download takestoo long.
Test the connection with another device, if the access point requiresa subscription, you may contact the service provider.It is possible that there is no new soft-ware. The connected access point maybe a managed one and it requires eithera subscription or agreeing to the termsand conditions.
SYNC 3 seems to connectwith a access point and thesignal strength is excellentbut the software is notbeing updated.
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Lincoln Protect
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