Page 7 of 595

Using Cruise Control...................................217
Using Adaptive Cruise Control.................218
Driving Aids
Driver Alert....................................................227
Lane Keeping System................................229
Blind Spot Information System................234
Cross Traffic Alert........................................236
Steering.........................................................240
Pre-Collision Assist......................................241
Drive Control................................................246
Load Carrying
Load Limit......................................................248
Towing
Towing a Trailer............................................253
Recommended Towing Weights.............254
Essential Towing Checks..........................255
Towing the Vehicle on Four Wheels......257
Driving Hints
Breaking-In...................................................259
Economical Driving.....................................259
Driving Through Water..............................259
Floor Mats.....................................................260
Roadside Emergencies
Roadside Assistance..................................262
Hazard Flashers..........................................263
Fuel Shutoff..................................................263
Jump Starting the Vehicle.........................264
Post-Crash Alert System...........................266
Transporting the Vehicle...........................267
Towing Points...............................................268
Customer Assistance
Getting the Services You Need...............269
In California (U.S. Only)..............................270
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................271
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................272
Getting Assistance Outside the U.S. andCanada.......................................................273
Ordering Additional Owner's Literature......................................................................275
Reporting Safety Defects (U.S. Only)......275
Reporting Safety Defects (Canada Only)......................................................................276
Fuses
Fuse Specification Chart............................277
Changing a Fuse.........................................294
Maintenance
General Information....................................297
Opening and Closing the Hood..............297
Under Hood Overview - 2.0L...................298
Under Hood Overview - 3.0L...................300
Engine Oil Dipstick - 2.0L.........................302
Engine Oil Dipstick - 3.0L..........................302
Engine Oil Check........................................302
Oil Change Indicator Reset......................303
Engine Coolant Check...............................304
Automatic Transmission Fluid Check......308
Brake Fluid Check........................................313
Washer Fluid Check.....................................313
Fuel Filter........................................................313
Changing the 12V Battery..........................314
4
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents
Page 256 of 595

TOWING A TRAILER
WARNING: Do not exceed theGVWR or the GAWR specified on thecertification label.
WARNING: Towing trailers beyondthe maximum recommended grosstrailer weight exceeds the limit of yourvehicle and could result in enginedamage, transmission damage,structural damage, loss of vehiclecontrol, vehicle rollover and personalinjury.
Note:There may be electrical itemssuch as fuses or relays that can affecttrailer towing operation. See Fuses(page 277).
The load capacity of your vehicle isdesignated by weight not volume. Youmay not necessarily be able to use allavailable space when loading yourvehicle or trailer.
Towing a trailer places extra load on theengine, transmission, axle, brakes, tires,and suspension. Inspect thesecomponents before, during and aftertowing.
Load Placement
To help minimize how trailer movementaffects the vehicle when driving:
•Load the heaviest items closest tothe trailer floor.
•Load the heaviest items in the centerof the left and right side trailer tires.
•Load the heaviest items above thetrailer axles or just slightly forwardtoward the trailer tongue. Do notallow the final trailer tongue weightto go above or below 10-15% of theloaded trailer weight.
•Select a ball mount with the correctrise or drop. When both the loadedvehicle and trailer are connected, thetrailer frame should be level, orslightly angled down toward thevehicle, when viewed from the side.
When driving with a trailer or payload, aslight takeoff vibration or shudder maybe present due to the increased payloadweight. Additional information regardingproper trailer loading and setting yourvehicle up for towing is located in theLoad Carrying chapter. See Load Limit(page 248).
You can also find information in the RV& Trailer Towing Guide available at yourauthorized dealer, or online.
253
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Towing
Page 267 of 595

1. Press START/STOP to switch off yourvehicle.
2.Press the brake pedal and START/STOPto switch on your vehicle.
3. Remove your foot from the brake pedaland press START/STOP to switch offyour vehicle.
4. You can attempt to start the vehicle bypressing the brake pedal andSTART/STOP, or press START/STOPwithout pressing the brake pedal.
JUMP STARTING THE VEHICLE
WARNING: Batteries normally produceexplosive gases which can cause personalinjury. Therefore, do not allow flames, sparksor lighted substances to come near thebattery. When working near the battery,always shield your face and protect youreyes. Always provide correct ventilation.
WARNING: Keep batteries out of reachof children. Batteries contain sulfuric acid.Avoid contact with skin, eyes or clothing.Shield your eyes when working near thebattery to protect against possible splashingof acid solution. In case of acid contact withskin or eyes, flush immediately with waterfor a minimum of 15 minutes and get promptmedical attention. If acid is swallowed, call aphysician immediately.
WARNING: Use only adequately sizedcables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your automatictransmission vehicle.
Note:Attempting to push-start a vehicle withan automatic transmission may causetransmission damage.
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle electrical system.
Park the booster vehicle close to the hoodof the disabled vehicle, making sure the twovehicles do not touch.
Connecting the Jumper Cables
WARNING: Do not connect the end ofthe second cable to the negative (-) terminalof the battery to be jumped. A spark maycause an explosion of the gases thatsurround the battery.
WARNING: Do not use fuel lines,engine valve covers, windshield wiper arms,the intake manifold, or hood latch as groundpoints.
Note:Do not attach the end of the positivecable to the studs or L-shaped eyelet locatedabove the positive (+) terminal of yourvehicle’s battery. High current may flowthrough and cause damage to the fuses.
264
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Roadside Emergencies
Page 280 of 595
FUSE SPECIFICATION CHART
Power Distribution Box
WARNING: Always disconnect the
battery before servicing high current fuses.
WARNING: To reduce risk of electricalshock, always replace the cover to the powerdistribution box before reconnecting thebattery or refilling fluid reservoirs.
The power distribution box is in the enginecompartment. It has high-current fuses thatprotect your vehicle's main electrical systemsfrom overloads.
If you disconnect and reconnect the battery,you need to reset some features. SeeChanging the 12V Battery (page 314).
277
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Fuses
Page 281 of 595
278
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
FusesE190797
Page 282 of 595
Protected ComponentFuse RatingFuse or Relay Number
Moonroof.30A11
Starter relay.-2
Rain sensor.15A23
Blower motor relay.-4
Power point 4 - Back of console.20A15
Water pump relay.-6
Powertrain control module - vehicle power 1.20A27Powertrain control module power.
Powertrain control module - vehicle power 2.20A28Emissions components.
Powertrain control module relay.-9
Power point 1 - driver front.20A110
Powertrain control module - vehicle power 4.15A311Ignition coils.
Powertrain control module - vehicle power 3.15A312Non-emissions components.
279
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Fuses
Page 283 of 595
Protected ComponentFuse RatingFuse or Relay Number
Vehicle power 5.10A213Ignition coils.
Vehicle power 6.10A214Ignition coils.
Run-start relay.-15
Power point 3 - rear.20A116
Power point 2 - front.20A117
Right hand side headlamp ballast.20A218
Run-start electronic power assist steering.10A219
Run-start lighting.10A220Adaptive cruise control.
Run-start transmission control.15A221Transmission oil pump start-stop.
Air conditioner clutch solenoid.10A222
Run-start: Blind spot information system, Rear view camera,All-wheel drive (3.0L engine), Heads-up display, shifter.15A223
Voltage stability module.
280
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Fuses
Page 284 of 595
Protected ComponentFuse RatingFuse or Relay Number
Not used.-24
Run-start anti-lock brake system.10A325
Run-start powertrain control module.10A326
Not used.-27
Not used.-28
MAF (mass air flow).5A229
Not used.-30
Not used.-31
Electric fan #1 relay.-32
Air conditioner clutch relay.-33
Not used.-34
Not used.-35
Not used.-36
Not used.-37
Electric fan 2 relay.-38
281
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Fuses