
PHONE
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Hands-free calling is one of the main featuresof the system. Once you pair your cell phone,you can access many options using thetouchscreen or voice commands. While thesystem supports a variety of features, manyare dependent on your cell phone’sfunctionality.
Pairing Your Cell Phone for the FirstTime
Pair your Bluetooth enabled phone with thesystem before using the functions inhands-free mode.
Switch on Bluetooth on your device to beginpairing. See your phone’s manual ifnecessary.
To add a phone, select:
Menu Item
Add a Bluetooth Device
1. Follow the on-screen instructions.
2. A prompt alerts you to search for thesystem on your phone.
3. Select your vehicle on your phone.
4. Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
5. The touchscreen indicates when thepairing is successful.
6. Your phone may prompt you to give thesystem permission to access information.To check your phone’s compatibility, seeyour phone’s manual or visit the website.
Alternatively, to add a phone, select:
Menu Item
Add a Bluetooth Device
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when itappears on the touchscreen.
3. Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
4. The touchscreen indicates when thepairing is successful.
5. Your phone may prompt you to give thesystem permission to access information.To check your phone’s compatibility, seeyour phone’s manual or visit the website.
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SYNC™ 3

To return to SYNC 3, select the speedometericon in the Android Auto menu bar at thebottom of the touchscreen, and then touchthe option to return to SYNC.
Note:Contact Google for Android Autosupport.
NAVIGATION
Your navigation system is comprised of twomain features, destination mode and mapmode.
Map Mode
Map mode shows advanced viewingcomprised of 2D city maps, 3D landmarksand 3D city models (when available). 2D citymaps show detailed outlines of buildings,visible land use, landscape features, anddetailed railroad infrastructure for the mostessential cities around the globe.
3D landmarks appear as clear, visible objectsthat are typically recognizable and have acertain tourism value.
3D city models are complete 3D models ofentire city areas including navigable roads,parks, rivers and rendered buildings. 3Dlandmarks and city models appear in 3D mapmode only. Coverage of these varies andimproves with updated map releases.
Select the zoom in icon to see acloser view of the map.
Select the zoom out icon to see afarther away view of the map.
You can adjust the view in preset increments.You can also pinch to zoom in or out of themap.
The information bar tells you the names ofstreets, cities or landmarks as you hover overthem with the crosshair curser.
You can change your view of the map bytapping on the location indicator icon on theright hand side of the screen. You canchoose from the following options:
Heading up (2D map) This alwaysshows the direction of forwardtravel to be upward on the screen.This view is available for mapscales up to 3 mi (5 km).
North up (2D map) always showsthe northern direction to beupward on the screen.
3D map mode provides anelevated perspective of the map.Adjust this viewing angle androtate the map 180 degrees bytouching the map twice, and then draggingyour finger along the shaded bar with arrowsat the bottom of the map.
Re-center the map by pressing thisicon whenever you scroll the mapaway from your vehicle’s currentlocation.
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SYNC™ 3E207752 E207753 E207750 E207749 E207748 E207751

DescriptionMenu Item
Along Route
Near Destination
In a City
Once you have chosen your destination, press:
Action and DescriptionMenu Item
This saves the destination to your favorites.Save
This shows you a map of your entire route. You can then choose your route from three different options.Start
Uses the fastest moving roads possible.Fastest
Uses the shortest distance possible.Shortest
Uses the most fuel-efficient route.Economical Route
The time and distance for each route also displays.
On the route screen, you can choose to cancel the current navigation. The system asks for confirmation thenreturns you to the map mode screen.Cancel
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SYNC™ 3

Menu Item
Enable this option to remove additional voice prompts and confirmations.Advanced Mode
Enable this option to have the system confirm a contact's name with you beforemaking a call.Phone Confirmation
Enable this option to have the system display a list of available voice commandswhen you press the voice.Voice Command List
Valet Mode
Valet mode allows you to lock the system.No information is accessible until the systemis unlocked with the correct PIN.
When you select valet mode, a pop upappears informing you that a four digit codemust be entered to enable and disable valetmode. You can use any PIN you chose butyou must use the same PIN to disable valetmode. The system asks you to input thecode.
Note:If the system is locked and you cannotremember the PIN, please contact theCustomer Relationship Center.
For LincolnUnited States: 1-800-521-4140Canada: 1-800-387-9333
LincolnFord
United States: 1-800-521-4140United States andCanada: 1-800-392-3673Canada: 1-800-387-9333
To enable valet mode, enter your chosenPIN. The system then asks to confirm yourPIN by reentering it. The system then locks.
To unlock the system, enter the same pinnumber. The system reconnects to yourphone and all of your options are availableagain.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.However, should questions arise, pleaserefer to the tables below.
To check your cell phone's compatibility,refer to the regional Ford or Lincoln website.
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SYNC™ 3

Cell phone issues
Possible solutionPossible causeIssue
iPhone•Go to your cell phone's Settings.
•Go to the Bluetooth Menu.
•Press the blue circle to the right of the device named with yourvehicle make and model to enter the next menu.
•Turn Show Notifications on.
•Disconnect then reconnect your iPhone from the SYNC 3 systemto activate this settings update.
Your iPhone is now set up to forward incoming text messages toSYNC 3.Repeat these steps for every other SYNC 3 vehicle that you connect.Your iPhone will only forward incoming text messages to SYNC 3 ifthe iPhone is not unlocked in the messaging application.Replying to text messages using SYNC 3 is not supported by iPhone.
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SYNC™ 3

Cell phone issues
Possible solutionPossible causeIssue
Text messages from WhatsApp and Facebook Messenger are notsupported.
Your cell phone must support downloading text messages throughBluetooth to receive incoming text messages.This is a cell phone-dependent feature.
Audible text messages donot work on my cell phone.Because each cell phone is different, refer to your device's manualfor the specific cell phone you are pairing. In fact, there can bedifferences between cell phones due to brand, model, service providerand software version.
This is a cell phone limitation.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try switching your device off,resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.I am having troubleconnecting my device.
Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and yourvehicle's USB port.
Make sure that the device does not have an auto-install program oractive security settings.
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SYNC™ 3

Taiwan Territory
Note: In accordance with the managementapproach of low-power radio wave radiationmotors:
Article 12: For approved and certifiedlow-power radiation motor models,companies, firms or users must not alter thefrequency, increase the power or change thecharacteristics and functions of the originaldesign without authorization.
Article 14: The usage of low-powerradio-frequency motors must not affectaviation safety and interfere with legaltelecommunications. Should interference bedetected, immediately stop using the deviceand only resume usage after ensuring thatthere is no longer any interference. For thelegal telecommunication and wirelesstelecommunication of the telco, thelow-power radio frequency motor must beable to tolerate legal limits of interferencefrom telecommunication, industrial, scientificand radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS ANDCONDITIONS
By activating, using and/or accessing theSUNA Traffic Channel, SUNA Predictive orother content or material provided byIntelematics (together, SUNA Productsand/or Services), you must accept certainterms and conditions. The following is a briefsummary of the terms and conditions thatapply to you. To view the full terms andconditions relevant to your use of the SUNAProducts and/or Services, please consult:
Website
www.sunatraffic.com.au/termsandcondi-tions/
1. Acceptance
By using SUNA Products and/or Services,you will be deemed to have accepted andagreed to be bound by the terms andconditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcondi-tions/
2. Intellectual Property
SUNA Products and/or Services are for yourpersonal use. You may not record, orretransmit the content, nor use the contentin association with any other trafficinformation or route guidance service ordevice not approved by Intelematics. Youobtain no right of ownership in anyIntellectual Property Rights (includingcopyright) in the data that is used to provideSUNA Products and/or Services.
3. Appropriate Use
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Appendices

A
A/CSee: Climate Control..........................................136
About This Manual............................................7ABSSee: Brakes...........................................................192
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................193
Accessories...................................................499Exterior Style.......................................................499Interior Style.........................................................499Lifestyle.................................................................499Peace of Mind.....................................................499
AccessoriesSee: Replacement Parts Recommendation.....13
ACCSee: Using Adaptive Cruise Control..............218
Active Park Assist........................................205Using Active Park Assist..................................206
Adaptive Headlamps......................................91System Check........................................................92
Adjusting the Headlamps............................316Horizontal Aim Adjustment...............................317Vertical Aim Adjustment....................................316
Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn...........................................................80Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn...........................................................80End of Travel Position...........................................81Memory Feature.....................................................81
AFSSee: Adaptive Headlamps...................................91
Airbag Disposal...............................................56Air ConditioningSee: Climate Control..........................................136
Air FilterSee: Changing the Engine Air Filter...............317
AlarmSee: Anti-Theft Alarm...........................................78
All-Wheel Drive..............................................183Ambient Lighting.............................................94Adjusting the Brightness.....................................94Changing the Color..............................................94Switching Ambient Lighting Off........................94Switching Ambient Lighting On........................94
Anti-Theft Alarm..............................................78Arming the Alarm..................................................79Disarming the Alarm.............................................79
Appendices....................................................536
Apps.................................................................458.................................................................................458SiriusXM Traffic and Travel Link.....................459
At a Glance........................................................17Audible Warnings and Indicators..............108Headlamps On Warning Chime.......................108Keyless Warning Alert........................................108Parking Brake On Warning Chime..................109
Audio Control..................................................82Seek, Next or Previous........................................82
Audio System................................................389General Information...........................................389
Audio Unit.......................................................391Adjusting the Volume.........................................391Changing Radio Stations...................................391Ejecting the CD....................................................391Inserting a CD.....................................................392Selecting the Audio Modes.............................392Switching the Audio Unit On and Off............392Using Seek, Fast Forward and Reverse.......392
Auto Hold........................................................194Using Auto Hold..................................................196
Autolamps.........................................................88Windshield Wiper Activated Headlamps........89
Automatic Climate Control..........................136Directing Air to the Footwell Air Vents..........136Directing Air to the Instrument Panel AirVents..................................................................136
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Index