Protected ComponentFuse RatingFuse or Relay Number
Radio.20A133Active noise control.CD changer.
Run-start bus (fuse #19, 20, 21, 22, 35, 36, 37, circuit breaker).30A134
Not used (spare).5A135
Continuous control damping suspension module.15A136Auto dimming rear view mirror.Rear heated seats.
Heated steering wheel.20A137
Not used.-38
1 Micro 2 fuse.2 Micro 3 fuse.
293
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Fuses
Note: Do not use razor blades or othersharp objects to clean or remove decals fromthe inside of the heated rear window. Thevehicle warranty does not cover damagecaused to the heated rear window grid lines.
CLEANING THE INTERIOR
WARNING: Do not use cleaningsolvents, bleach or dye on the vehicle’ssafety belts, as these actions may weakenthe belt webbing.
WARNING: On vehicles equipped withseat-mounted airbags, do not use chemicalsolvents or strong detergents. Such productscould contaminate the side airbag systemand affect performance of the side airbag ina collision.
Note:Follow the same procedure forcleaning leather seats when cleaning leatherinterior. See Cleaning Leather Seats (page325).
Note:Do not use household cleaningproducts or glass cleaners, which can stainand discolor the fabric and affect the flameretardant abilities of the seat materials.
For fabric, carpets, cloth seats, safety beltsand seats equipped with side airbags:
•Remove dust and loose dirt with avacuum cleaner.
•Remove light stains and soil withMotorcraft Professional Strength Carpet& Upholstery Cleaner.
For grease or tar stains:
•Spot clean the area with Motorcraft Spotand Stain Remover (MotorcraftMulti-Purpose Cleaner in Canada).
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately (but do not oversaturate) orthe ring will set.
Cleaning Alcantara Microfiber ClothFabric (If Equipped)
Note:Alcantara microfiber cloth fabric ismade of polyester microfiber withmicro-porous polyurethane. Usingcommercially available fabric cleaners cancause permanent damage.
Note:Do not use commercially availableleather and vinyl cleaning products onAlcantara microfiber cloth fabric.
Note:Some vehicles may have Alcantaramicrofiber cloth fabric on the seats,headliner, floor mats and door panels.
Depending on the type of stain, use water,lemon juice or pure ethyl alcohol whencleaning. For cleaning Alcantara microfibercloth, refer to the following chart:
323
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Vehicle Care
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemicalsolvents or strong detergents when cleaningthe steering wheel or instrument panel toavoid contamination of the airbag system.
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces. See Cleaning Leather Seats (page325).
Clean the instrument panel and cluster lenswith a clean, damp and soft cloth, then usea clean, dry and soft cloth to dry these areas.
•Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you from undesirablewindshield reflection.
•Do not use any household cleaningproducts or glass cleaners as these maydamage the finish of the instrumentpanel, interior trim and cluster lens.
•Wash or wipe your hands clean if youhave been in contact with certainproducts such as insect repellent andsuntan lotion to avoid possible damageto the interior painted surfaces.
•Do not allow air fresheners and handsanitizers to spill onto interior surfaces.If a spill occurs, wipe off immediately.Your warranty may not cover thesedamages.
If a staining liquid like coffee or juice hasbeen spilled on the instrument panel or oninterior trim surfaces:
1.Wipe up spilled liquid using a clean, softcloth as quickly as possible.
2. Use Motorcraft Premium Leather andVinyl Cleaner or a commercially availableleather cleaning product for automotiveinteriors. Test any cleaner or stainremover on an inconspicuous area.
3. Alternatively, wipe the surface with aclean, soft cloth and a mild soap andwater solution. Dry the area with a clean,soft cloth.
4.If necessary, apply more soap and watersolution or cleaning product to a clean,soft cloth and press it onto the soiledarea. Allow this to set at roomtemperature for 30 minutes.
5. Remove the soaked cloth, then with aclean, damp cloth, use a rubbing motionfor 60 seconds on the soiled area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
325
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Vehicle Care
of electronically or verbally disclosing to 911operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the most appropriateemergency services. If you do not want todisclose this information, do not switch thefeature on.
Safety Information
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cables outof the way, so they do not interfere withthe operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use is limitedto when your vehicle is traveling atspeeds under 3 mph (5 km/h). Make surethat you review your device's manualbefore using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information, suchas Points of Interest reviews and ratings,SiriusXM Travel Link sports information,or ski condition search areas.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contacts orrecent phone call entries).
See the following table for more specificexamples.
405
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
Driver temperature: Touch up ordown to adjust the temperature.A
Heated steering wheel:B
Note: This feature only functionswhen you switch the engine on.
Touch this icon to switch theheated steering wheel on and off.It takes about 5 minutes to warmthe steering wheel to 74°F (23.3°C)in temperatures as low as -4°F(-20°C). The wheel maintains anapproximate temperature of 90°F(32.2°C) and operatesindependently from the heatedseats and other climate-controlfunctions. The heating element isin between the leather coveringand foam core to help providemaximum heat without adverselyaffecting the feel of the steeringwheel.
Note: For steering wheels withwood trim, the heating feature willnot heat the wheel between the 10and 2 o'clock positions.
Defrost: A pop up appears on thescreen to display the defrostoptions.
C
MAX Defrost: Touch the button tomaximize defrosting. Air flowsthrough the windshield vents, thefan automatically adjusts to thehighest speed and the driver andpassenger temperatures are set toHI. You can use this setting todefog or clear a thin covering ofice from the windshield. Theheated rear window alsoautomatically turns on when youselect MAX Defrost.
Defrost: Distributes air through thewindshield defroster vents anddemister vents.
Heated rear window: Turns theheated rear window on and off.See Heated Rear Window (page139).
AUTO: Touch the button to switchon automatic operation. Select thedesired temperature using thetemperature control. The systemadjusts fan speed, air distribution,air conditioning operation, andselects outside air or recirculatedair to heat or cool the vehicle inorder to maintain the desiredtemperature.
D
Power: Touch the button to switchthe system on and off. Switchingoff the climate control systemprevents outside air from enteringthe vehicle.
E
DUAL: This button lights up whenthe passenger temperaturecontrols are active. To switch thepassenger temperature controlsoff and link the passengertemperature to the drivertemperature, touch the DUALbutton.
F
437
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3
ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects ormount equipment on or near the airbagcover, on the side of the seatbacks (of thefront seats), or in front seat areas that maycome into contact with a deploying airbag.Failure to follow these instructions mayincrease the risk of personal injury in theevent of a crash.
WARNING: Do not fasten antennacables to original vehicle wiring, fuel pipesand brake pipes.
WARNING: Keep antenna and powercables at least 4 in (10 cm) from anyelectronic modules and airbags.
Note:We test and certify your vehicle tomeet electromagnetic compatibilitylegislation (UNECE Regulation 10 or otherapplicable local requirements). It is yourresponsibility to make sure that anyequipment an authorized dealer installs onyour vehicle complies with applicable locallegislation and other requirements.
Note:Any radio frequency transmitterequipment in your vehicle (such as cellulartelephones and amateur radio transmitters)must keep to the parameters in the followingtable. We do not provide special provisionsor conditions for installations or use.
536
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Appendices
Setting the Blower Motor Speed.....................136Setting the Temperature....................................136Switching Auto Mode On and Off...................136Switching Defrost On and Off..........................136Switching Dual Zone Mode On and Off.........137Switching Maximum Air Conditioning On andOff........................................................................137Switching Maximum Defrost On and Off.......137Switching Recirculated Air On and Off..........137Switching the Air Conditioning On andOff.......................................................................136Switching the Climate Controlled Seats Onand Off...............................................................137Switching the Climate Control On andOff........................................................................137Switching the Heated Seats On and Off.......137Switching the Heated Steering Wheel On andOff........................................................................137
Automatic High Beam Control....................90Automatic High Beam Indicator.........................91Switching the System On and Off.....................91
Automatic Transmission...............................177Automatic Transmission AdaptiveLearning............................................................182Brake-Shift Interlock Override.........................180If Your Vehicle Gets Stuck In Mud orSnow..................................................................182Push Button Shift Transmission........................177
SelectShift Automatic™ Transmission.............179
Automatic Transmission FluidCheck...........................................................3086F35 Transmission.............................................3086F55 Transmission.............................................309
Autowipers.......................................................85Autowipers Settings.............................................85Low Temperature Wipe Inhibit..........................85
Auxiliary Power Points.................................158110 Volt AC Power Point.....................................15812 Volt DC Power Point......................................158Locations...............................................................158
AWDSee: All-Wheel Drive...........................................183
B
BatterySee: Changing the 12V Battery........................314
Blind Spot Information System.................234Switching the System Off and On..................236System Errors......................................................236Using the Blind Spot InformationSystem..............................................................235
BLISSee: Blind Spot Information System..............234
Body Styling Kits...........................................328
Bonnet LockSee: Opening and Closing the Hood............297
Booster Seats..................................................30Types of Booster Seats........................................31
Brake Fluid Check.........................................313Brakes..............................................................192General Information............................................192
Breaking-In....................................................259Bulb Specification Chart.............................386
C
Cabin Air Filter...............................................139Capacities and Specifications - 2.0L.......373Alternative Engine Oil for Extremely ColdClimates............................................................378Specifications.......................................................374
Capacities and Specifications - 3.0L.......379Alternative Engine Oil for Extremely ColdClimates............................................................385Specifications.......................................................381
Capacities and Specifications...................366Car WashSee: Cleaning the Exterior...............................320
Catalytic Converter.......................................174On-Board Diagnostics (OBD-II)........................175Readiness for Inspection and Maintenance(I/M) Testing......................................................176
582
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index
Center Console.............................................160Rear Seat Armrest...............................................160
Changing a Bulb............................................317Replacing Bulbs...................................................317
Changing a Fuse..........................................294Fuses.....................................................................294
Changing a Road Wheel............................356Changing a Road Wheel Procedure..............358Dissimilar Spare Wheel and Tire AssemblyInformation.......................................................357Stowing the Flat Tire Using the RetainerStrap..................................................................363Stowing the Flat Tire Without the RetainerStrap..................................................................363
Changing the 12V Battery...........................314Changing the Engine Air Filter...................317Changing the Wiper Blades.......................316Checking MyKey System Status.................64MyKey Distance.....................................................64Number of Admin Keys.......................................65Number of MyKeys...............................................64
Checking the Wiper Blades........................315Child Restraint and SeatbeltMaintenance..................................................44Child Restraint Positioning...........................33Child Safety.......................................................19General Information..............................................19
Child Safety Locks..........................................35Left-Hand Side.......................................................36Right-Hand Side....................................................36
Cleaning Leather Seats..............................325Cleaning Products.........................................319Materials................................................................319
Cleaning the Engine....................................322Cleaning the Exterior..................................320Cleaning the Headlamps.................................320Exterior Chrome Parts........................................321Exterior Plastic Parts...........................................321Stripes or Graphics.............................................321Underbody............................................................321Under Hood..........................................................321
Cleaning the Instrument Panel andInstrument Cluster Lens...........................325Cleaning the Interior....................................323Cleaning Alcantara Microfiber ClothFabric................................................................323
Cleaning the Wheels...................................326Cleaning the Windows and WiperBlades...........................................................322Clearing All MyKeys.......................................64Climate............................................................435Climate Control..............................................136Climate Controlled Seats............................150Cooled Seats.........................................................151
Coolant CheckSee: Engine Coolant Check............................304
Crash Sensors and Airbag Indicator..........55Creating a MyKey...........................................63Programming and Changing ConfigurableSettings...............................................................64
Cross Traffic Alert.........................................236Blocked Sensors................................................239Switching the System Off and On..................239System Errors......................................................239System Lights, Messages and AudibleAlerts.................................................................239System Limitations.............................................239Using the Cross Traffic Alert System.............236
Cruise Control..................................................83Principle of Operation........................................217Type One................................................................83Type Two.................................................................83
Cruise controlSee: Using Cruise Control.................................217
Customer Assistance..................................269
D
Data Recording................................................10Event Data Recording...........................................10Service Data Recording.......................................10
583
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index