2019 LINCOLN MKZ service

ActionMessage
Displays when the brake pedal needs to be depressed.Press Brake Pedal
Displays when the brake pedal needs to be depressed to enable the transmission to shift frompark.Depress Brake to Shift from Park
Displays when the neutral button N needs to be pressed again to enter neutral hold. See Auto-matic Transmission (page 177).Press N again to Enter Stay in NeutralMode
Displays when neutral hold is active. See Automatic Transmission (page 177).Stay in Neutral Mode Engaged
Displays when neutral hold is active. See General Information (page 110).Stay in Neutral Tow Engaged See Manualto Disable
Displays when there is a system fault and the park brake needs to be depressed before exitingthe vehicle. See your authorized dealer.SHIFT SYS FAULT Confirm Park BrakeApply Before Exiting the Vehicle
Displays when there is a system fault and the park brake needs to be depressed before exitingthe vehicle. See your authorized dealer.SHIFT SYS FAULT Cannot Shift Trans UsePark Brake to Secure Vehicle
See your authorized dealer.SHIFT SYS FAULT Service Required
Displays when there is a system fault while the vehicle is shifting to park. See your authorizeddealer.SHIFT SYS FAULT Vehicle is Shifting toPark
Displays when there is a system fault while the vehicle is shifting to reverse. See your authorizeddealer.SHIFT SYS FAULT Reverse UnavailableService Required
See your authorized dealer.SHIFT SYS FAULT Drive Unavailable SelectS for Drive Service Required
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Information Displays

ActionMessage
See your authorized dealer.SHIFT SYS FAULT Neutral UnavailableService Required
See your authorized dealer.SHIFT SYS FAULT Sport UnavailableService Required
Displays when neutral tow is active and the ignition needs to be turned off. See Towing theVehicle on Four Wheels (page 257).Neutral Tow Engaged Turn Ignition Off forTowing
Displays while attempting to exit neutral tow. The brake pedal needs to be depressed and parkbutton selected to deactivate. See Towing the Vehicle on Four Wheels (page 257).Neutral Tow Engaged Depress Brake andSelect Park to Exit Neutral Tow
Displays when neutral tow is active and the park brake needs to be released. See Towing theVehicle on Four Wheels (page 257).Neutral Tow Remove Park Brake forTowing
Displays when neutral tow has been deactivated.Neutral Tow Disengaged
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Information Displays

EMISSION LAW
WARNING: Do not remove or alter theoriginal equipment floor covering orinsulation between it and the metal floor ofthe vehicle. The floor covering and insulationprotect occupants of the vehicle from theengine and exhaust system heat and noise.On vehicles with no original equipment floorcovering insulation, do not carry passengersin a manner that permits prolonged skincontact with the metal floor. Failure to followthese instructions may result in fire orpersonal injury.
U.S. federal laws and certain state lawsprohibit removing or rendering inoperativeemission control system components. Similarfederal or provincial laws may apply inCanada. We do not approve of any vehiclemodification without first determiningapplicable laws.
Tampering with emissions controlsystems including related sensorsor the Diesel Exhaust Fluid systemcan result in reduced engine power and theillumination of the service engine soon light.
Tampering With a Noise ControlSystem
Federal laws prohibit the following acts:
•Removal or rendering inoperative by anyperson other than for purposes ofmaintenance.
•Repair or replacement of any device orelement of the design incorporated intoa new vehicle for the purpose of noisecontrol prior to its sale or delivery to theultimate purchaser or while it is in use.
•The use of the vehicle after any personremoves or renders inoperative anydevice or element of the design.
The U.S. Environmental Protection Agencymay presume to constitute tampering asfollows:
•Removal of hood blanket, fender apronabsorbers, fender apron barriers,underbody noise shields or acousticallyabsorptive material.
•Tampering or rendering inoperative theengine speed governor, to allow enginespeed to exceed manufacturerspecifications.
If the engine does not start, runs rough,experiences a decrease in engineperformance, experiences excess fuelconsumption or produces excessive exhaustsmoke, check for the following:
•A plugged or disconnected air inletsystem hose.
•A plugged engine air filter element.
•Water in the fuel filter and waterseparator.
•A clogged fuel filter.
•Contaminated fuel.
•Air in the fuel system, due to looseconnections.
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Engine Emission Control

The scheduled maintenance items listed inscheduled maintenance information areessential to the life and performance of yourvehicle and to its emissions system.
If you use anything other than Lincoln,Motorcraft or Lincoln-authorized parts formaintenance replacements or for service ofcomponents affecting emission control, suchnon-Lincoln parts should be equivalent togenuine Lincoln Motor Company parts inperformance and durability.
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damaged exhaustsystem may allow exhaust to enter thevehicle. Have a damaged or improperlyoperating exhaust system inspected andrepaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehicles arenot permitted to intentionally remove anemission control device or prevent it fromworking. Information about your vehicle’semission system is on the Vehicle EmissionControl Information Decal located on or nearthe engine. This decal also lists enginedisplacement.
Please consult your warranty information forcomplete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects the environmentby making sure that your vehicle continuesto meet government emission standards. TheOBD-II system also assists a servicetechnician in properly servicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected a malfunction.Temporary malfunctions may cause theservice engine soon indicator to illuminate.Examples are:
1. Your vehicle has run out of fuel—theengine may misfire or run poorly.
2.Poor fuel quality or water in the fuel—theengine may misfire or run poorly.
3. The fuel fill inlet may not have closedproperly. See Refueling (page 169).
4. Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank with goodquality fuel, properly closing the fuel fill inletor letting the electrical system dry out. Afterthree driving cycles without these or anyother temporary malfunctions present, theservice engine soon indicator should stay offthe next time you start the engine. A drivingcycle consists of a cold engine startupfollowed by mixed city and highway driving.No additional vehicle service is required.
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Engine Emission Control

If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II may nothave symptoms that are apparent, continueddriving with the service engine soon indicatoron can result in increased emissions, lowerfuel economy, reduced engine andtransmission smoothness and lead to morecostly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programs toinspect the emission control equipment onyour vehicle. Failure to pass this inspectioncould prevent you from getting a vehicleregistration.
If the service engine soon indicatoris on or the bulb does not work,your vehicle may need service.See On-Board Diagnostics.
Your vehicle may not pass the I/M test if theservice engine soon indicator is on or notworking properly (bulb is burned out), or ifthe OBD-II system has determined that someof the emission control systems have notbeen properly checked. In this case, thevehicle is not ready for I/M testing.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that the vehicleis not ready for I/M testing. To determine ifthe vehicle is ready for I/M testing, turn theignition key to the on position for 15 secondswithout cranking the engine. If the serviceengine soon indicator blinks eight times, itmeans that the vehicle is not ready for I/Mtesting; if the service engine soon indicatorstays on solid, it means that your vehicle isready for I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing, youcan perform the following driving cycleconsisting of mixed city and highway driving:
1. 15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2.Allow your vehicle to sit for at least eighthours with the ignition off. Then, start thevehicle and complete the above drivingcycle. The vehicle must warm up to itsnormal operating temperature. Oncestarted, do not turn off the vehicle untilthe above driving cycle is complete.
If the vehicle is still not ready for I/M testing,you need to repeat the above driving cycle.
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Engine Emission Control

USING ALL-WHEEL DRIVE
All-Wheel Drive (AWD) uses all four wheelsto power the vehicle. This increases traction,enabling you to drive over terrain and roadconditions that a conventional two-wheeldrive vehicle cannot. The AWD system isactive all the time and requires no input fromthe operator.
Note:Your vehicle may be equipped withDynamic Torque Vectoring. This feature usesall four wheels to power the vehicle andindependently controls the torque to eachrear wheel. In addition, the system has theability to over speed the outside rear wheelin a turn. This increases traction andhandling performance, allowing the vehicleto travel through road conditions and havepath following capability superior toconventional two-wheel drive and AWDvehicles. The Dynamic Torque Vectoringsystem is active all the time and requires noinput from the operator.
Note:Your AWD vehicle is not intended foroff-road use. The AWD feature gives yourvehicle some limited off-road capabilities inwhich driving surfaces are relatively level,obstruction-free and otherwise similar tonormal on-road driving conditions. Operatingyour vehicle under other than thoseconditions could subject the vehicle toexcessive stress which might result indamage which is not covered under yourwarranty.
Note:When an AWD system fault is present,the warning AWD Malfunction ServiceRequired displays in the information display.The AWD system is not functioning correctlyand defaulted to front-wheel drive. Whenthis warning displays, have your vehicleserviced at an authorized dealer.
Note: The AWD OFF message may alsoappear in the information display if the AWDsystem overheats and defaults to front-wheeldrive. This may occur if the vehicle isoperated in extreme conditions withexcessive wheel slip, such as deep sand. To resume normal AWD function as soon aspossible, stop the vehicle in a safe locationand stop the engine for at least 10 minutes. After the engine has been restarted and theAWD system has adequately cooled, theAWD OFF message will turn off and normalAWD function returns. If the engine is notstopped, the AWD OFF message turns offwhen the system cools and normal AWDfunction returns.
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All-Wheel Drive (If Equipped)

All-Wheel Drive Messages
Action / DescriptionAWD Messages
Displays when the system automatically disables to protect itself. Thismay be caused by operating the vehicle with the compact tire installed,if the system is overheating or if there is an issue with another vehiclesystem preventing AWD operation. The system resumes normaloperation and clears this message after cycling the ignition on andoff and driving a short distance with the road tire re-installed, afterthe system is allowed to cool or after the other vehicle system issuesare resolved.
AWD OFF
Displays in conjunction with the powertrain malfunction or reducedpower light when the system is not operating properly. If the messagestays on or continues to come on, contact your authorized dealer assoon as possible.
AWD Malfunction Service Required
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All-Wheel Drive (If Equipped)

Once through water, always try the brakes.Wet brakes do not stop the vehicle aseffectively as dry brakes. Drying can beimproved by moving your vehicle slowlywhile applying light pressure on the brakepedal.
Be cautious of sudden changes in vehiclespeed or direction when you are driving inmud. Even AWD vehicles can lose tractionin slick mud. As when you are driving oversand, apply the accelerator slowly and avoidspinning your wheels. If the vehicle doesslide, steer in the direction of the slide untilyou regain control of the vehicle.
After driving through mud, clean off residuestuck to rotating driveshafts and tires. Excessmud stuck on tires and rotating driveshaftscauses an imbalance that could damagedrive components.
Note:Driving through deep water maydamage the transmission.
If the front or rear axle is submerged in water,have the power transfer unit (PTU) or rearaxle serviced by an authorized dealer.
Driving on Hilly or Sloping Terrain
Note:Avoid driving crosswise or turning onsteep slopes or hills. A danger lies in losingtraction, slipping sideways and possiblyrolling over. Whenever driving on a hill,determine beforehand the route you will use.Do not drive over the crest of a hill withoutseeing what conditions are on the other side.Do not drive in reverse over a hill withoutthe aid of an observer.
Although natural obstacles may make itnecessary to travel diagonally up or down ahill or steep incline, you should always try todrive straight up or straight down.
When climbing a steep slope or hill, start ina lower gear rather than downshifting to alower gear from a higher gear once theascent has started. This reduces strain onthe engine and the possibility of stalling.
If you do stall out, do not try to turnaroundbecause you might roll over. It is better toback down to a safe location.
Apply just enough power to the wheels toclimb the hill. Too much power will cause thetires to slip, spin or lose traction, resulting inloss of vehicle control.
Descend a hill in the same gear you woulduse to climb up the hill to avoid excessivebrake application and brake overheating. Donot descend in neutral; instead, disengageoverdrive or manually shift to a lower gear.When descending a steep hill, avoid suddenhard braking as you could lose control. Thefront wheels have to be turning in order tosteer the vehicle.
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All-Wheel Drive (If Equipped)E143949