If Your Vehicle Goes Off the Edge of thePavement
•If your vehicle goes off the edge of thepavement, slow down, but avoid severebrake application, ease the vehicle backonto the pavement only after reducingyour speed. Do not turn the steeringwheel too sharply while returning to theroad surface.
•It may be safer to stay on the apron orshoulder of the road and slow downgradually before returning to thepavement. You may lose control if youdo not slow down or if you turn thesteering wheel too sharply or abruptly.
•It often may be less risky to strike smallobjects, such as highway reflectors, withminor damage to your vehicle rather thanattempt a sudden return to the pavementwhich could cause the vehicle to slidesideways out of control or rollover.Remember, your safety and the safety ofothers should be your primary concern.
If Your Vehicle Gets Stuck
WARNING: Always set the parkingbrake fully and make sure you shift thegearshift lever to park (P). Switch the ignitionoff and remove the key whenever you leaveyour vehicle.
WARNING: If the parking brake is fullyreleased, but the brake warning lampremains illuminated, the brakes may not beworking properly. Have your vehicle checkedas soon as possible.
WARNING: Do not spin the wheels atover 34 mph (55 km/h). The tires may fail andinjure a passenger or bystander.
Note:Do not rock the vehicle if the engineis not at normal operating temperature ordamage to the transmission may occur.
Note:Do not rock the vehicle for more thana few minutes or damage to the transmissionand tires may occur or the engine mayoverheat.
If your vehicle gets stuck in mud or snow itmay be rocked out by shifting betweenforward and reverse gears, stoppingbetween shifts, in a steady pattern. Presslightly on the accelerator in each gear.
If your vehicle is equipped withAdvanceTrac® with Roll Stability Control™, itmay be beneficial to disengage theAdvanceTrac® with Roll Stability Control™system while attempting to rock the vehicle.
Emergency Maneuvers
•In an unavoidable emergency situationwhere a sudden sharp turn must bemade, remember to avoid "over-driving"your vehicle (that is, turn the steeringwheel only as rapidly and as far asrequired to avoid the emergency).Excessive steering will result in lessvehicle control, not more. Additionally,smooth variations of the acceleratorand/or brake pedal pressure should beutilized if changes in vehicle speed arecalled for. Avoid abrupt steering,
186
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
All-Wheel Drive (If Equipped)
Once through water, always try the brakes.Wet brakes do not stop the vehicle aseffectively as dry brakes. Drying can beimproved by moving your vehicle slowlywhile applying light pressure on the brakepedal.
Be cautious of sudden changes in vehiclespeed or direction when you are driving inmud. Even AWD vehicles can lose tractionin slick mud. As when you are driving oversand, apply the accelerator slowly and avoidspinning your wheels. If the vehicle doesslide, steer in the direction of the slide untilyou regain control of the vehicle.
After driving through mud, clean off residuestuck to rotating driveshafts and tires. Excessmud stuck on tires and rotating driveshaftscauses an imbalance that could damagedrive components.
Note:Driving through deep water maydamage the transmission.
If the front or rear axle is submerged in water,have the power transfer unit (PTU) or rearaxle serviced by an authorized dealer.
Driving on Hilly or Sloping Terrain
Note:Avoid driving crosswise or turning onsteep slopes or hills. A danger lies in losingtraction, slipping sideways and possiblyrolling over. Whenever driving on a hill,determine beforehand the route you will use.Do not drive over the crest of a hill withoutseeing what conditions are on the other side.Do not drive in reverse over a hill withoutthe aid of an observer.
Although natural obstacles may make itnecessary to travel diagonally up or down ahill or steep incline, you should always try todrive straight up or straight down.
When climbing a steep slope or hill, start ina lower gear rather than downshifting to alower gear from a higher gear once theascent has started. This reduces strain onthe engine and the possibility of stalling.
If you do stall out, do not try to turnaroundbecause you might roll over. It is better toback down to a safe location.
Apply just enough power to the wheels toclimb the hill. Too much power will cause thetires to slip, spin or lose traction, resulting inloss of vehicle control.
Descend a hill in the same gear you woulduse to climb up the hill to avoid excessivebrake application and brake overheating. Donot descend in neutral; instead, disengageoverdrive or manually shift to a lower gear.When descending a steep hill, avoid suddenhard braking as you could lose control. Thefront wheels have to be turning in order tosteer the vehicle.
188
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
All-Wheel Drive (If Equipped)E143949
GENERAL INFORMATION
Note: Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out. Have thesystem checked by an authorized dealer. Ifyour vehicle has continuous vibration orshudder in the steering wheel while braking,have it checked by an authorized dealer.
Note:Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear and does not contribute tobrake noise. See Cleaning the Wheels(page 326).
Note:Depending on applicable laws andregulations in the country for which yourvehicle was originally built, your brake lampsmay flash during heavy braking. Followingthis, your hazard lights may also flash whenyour vehicle comes to a stop.
See Warning Lamps andIndicators (page 105).
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal becomesstuck or entrapped, apply steady and firmpressure to the brake pedal to slow thevehicle and reduce engine power. If youexperience this condition, apply the brakesand bring your vehicle to a safe stop. Movethe transmission to park (P), switch theengine off and apply the parking brake. Inspect the accelerator pedal for anyinterference. If none are found and thecondition persists, have your vehicle towedto the nearest authorized dealer.
Brake Assist
Brake assist detects when you brake rapidlyby measuring the rate at which you press thebrake pedal. It provides maximum brakingefficiency as long as you press the pedal,and can reduce stopping distances in criticalsituations.
Anti-lock Brake System
This system helps you maintain steeringcontrol during emergency stops by keepingthe brakes from locking.
This lamp momentarily illuminateswhen you switch the ignition on. Ifthe light does not illuminate duringstart up, remains on or flashes, the systemmay be disabled. Have the system checkedby an authorized dealer. If the anti-lock brakesystem is disabled, normal braking is stilleffective.
If the brake warning lampilluminates when you release theparking brake, have the systemchecked by an authorized dealer. It alsoilluminates momentarily when you switch theignition on to confirm the lamp is functional.If it does not illuminate when you switch theignition on or begins to flash at any time,have the system checked by an authorizeddealer.
192
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
BrakesE138644 E138644
WARNING: You must remain in yourvehicle when the system turns on. At alltimes, you are responsible for controllingyour vehicle, supervising the system andintervening, if required. Failure to take caremay result in the loss of control of yourvehicle, serious personal injury or death.
WARNING: The system will turn off ifa malfunction is apparent. Failure to takecare may result in the loss of control of yourvehicle, serious personal injury or death.
Auto Hold uses your vehicle's brakes to holdyour vehicle at a stop once your vehicle hasreached a standstill condition. For example,Auto Hold can assist you while stopping attraffic lights or while in traffic jams by holdingthe brake pressure for you once you bringyour vehicle to a stop.
Switch Auto Hold off during vehicle or trailertowing.
Note:In case of a malfunction in the systemwhile Auto Hold actively holds the vehicle(for example, low power supply), a messageappears in the information display askingyou to press the brake pedal. If you see thismessage, press the brake pedalimmediately.
Note:Auto Hold only activates if the systemrecognizes it is applying enough brakepressure. On a steep hill or incline, you mayneed to make sure the brake pedal ispressed sufficiently to activate the Auto Holdsystem.
Note:In some cases, Auto Hold might handover to the parking brake. When the parkingbrake automatically applies, the red brakelamp appears. This is normal. When youpress the accelerator pedal, the drive awayrelease feature automatically releases theparking brake.
Note:Auto Hold works on all road grades.Press the Auto Hold button to switch thesystem on and off. The Auto Hold indicatorlight illuminates in the Auto Hold buttonwhen the system is on.
Note:You can only switch Auto Hold on ifyou close the door and fasten your seatbelt.
195
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
BrakesE227185
Note:Auto Hold is last remembered afterignition. Auto Hold also suppresses while inReverse (R).
When Auto Hold is off, your vehicle behavesthe same as a vehicle without Auto Hold.
There is an Auto Hold indicator lamp in theinstrument cluster that has two modes, activeand unavailable:
The Auto Hold (ACTIVE) indicatorlight illuminates in the informationdisplay when the system holdsyour vehicle stationary. When in active mode,press the brake pedal and the Auto Holdbutton to switch Auto Hold off.
The Auto Hold (UNAVAILABLE)indicator light illuminates in theinformation display when thesystem is on but unavailable to hold yourvehicle (for example, during Active ParkAssist, Stay in Neutral Mode, or when youdo not fasten your seatbelt or close thedoor).
Note:Make sure you switch off Auto Holdor use the Stay in Neutral mode before youenter a car wash. See AutomaticTransmission (page 177).
Using Auto Hold
1. Bring your vehicle to a stop by pressingthe brake pedal. After coming to a stop,the green Auto Hold (ACTIVE) indicatorlamp illuminates in the informationdisplay.
2.Release the brake pedal. The Auto Hold(ACTIVE) indicator light remainsilluminated in the information display andAuto Hold will hold your vehicle at a stop.
3. When you press the accelerator pedal,Auto Hold releases the brakes and youwill be able to drive off. Once you driveoff, the green Auto Hold (ACTIVE)indicator no longer illuminates in theinformation display.
Note:The Stop/Start system (if equipped)may stop the engine when you press thebrake pedal. If this occurs, it will restart onceyou press the accelerator pedal. Auto Holdstill holds your vehicle at a standstill with theengine off.
196
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
BrakesE197933 E197934
PRINCIPLE OF OPERATION
The traction control system helps avoid drivewheel spin and loss of traction.
If your vehicle begins to slide, the systemapplies the brakes to individual wheels and,when needed, reduces engine power at thesame time. If the wheels spin whenaccelerating on slippery or loose surfaces,the system reduces engine power in orderto increase traction.
USING TRACTION CONTROL
WARNING: The stability and tractioncontrol light illuminates steadily if the systemdetects a failure. Make sure you did notmanually disable the traction control systemusing the information display controls or theswitch. If the stability control and traction
control light is still illuminating steadily, havethe system serviced by an authorized dealerimmediately. Operating your vehicle with thetraction control disabled could lead to anincreased risk of loss of vehicle control,vehicle rollover, personal injury and death.
The system automatically turns on each timeyou switch the ignition on.
If your vehicle is stuck in mud or snow,switching traction control off may bebeneficial as this allows the wheels to spin.
Note:When you switch traction control off,stability control remains fully active.
Switching the System Off
When you switch the system off or on, amessage appears in the information displayshowing system status.
You can switch the system off by either usingthe information display controls or the switch.
Using the Information Display Controls
You can switch this feature off or on in theinformation display. See General Information(page 110).
Using a Switch (If Equipped)
Use the traction control switch on theinstrument panel to switch the system off oron.
System Indicator Lights and Messages
The stability and traction controllight:
•Temporarily illuminates on enginestart-up.
•Flashes when a driving conditionactivates either of the systems.
•Illuminates if a problem occurs in eitherof the systems.
The stability and traction controloff light temporarily illuminates onengine start-up and stays on whenyou switch the traction control system off.
197
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Traction ControlE138639 E130458
PRINCIPLE OF OPERATION
WARNING: Vehicle modificationsinvolving braking system, aftermarket roofracks, suspension, steering system, tireconstruction and wheel and tire size maychange the handling characteristics of yourvehicle and may adversely affect theperformance of the electronic stability controlsystem. In addition, installing any stereoloudspeakers may interfere with andadversely affect the electronic stabilitycontrol system. Install any aftermarket stereoloudspeaker as far as possible from the frontcenter console, the tunnel, and the frontseats in order to minimize the risk ofinterfering with the electronic stability controlsensors. Reducing the effectiveness of theelectronic stability control system could leadto an increased risk of loss of vehicle control,vehicle rollover, personal injury and death.
WARNING: Remember that evenadvanced technology cannot defy the lawsof physics. It’s always possible to lose controlof a vehicle due to inappropriate driver inputfor the conditions. Aggressive driving on anyroad condition can cause you to lose controlof your vehicle increasing the risk of personalinjury or property damage. Activation of theelectronic stability control system is anindication that at least some of the tires haveexceeded their ability to grip the road; thiscould reduce the operator’s ability to controlthe vehicle potentially resulting in a loss ofvehicle control, vehicle rollover, personalinjury and death. If your electronic stabilitycontrol system activates, SLOW DOWN.
The system automatically turns on each timeyou switch the ignition on.
If a fault occurs in either the stability controlor the traction control system, you mayexperience the following conditions:
•The stability and traction control lightilluminates steadily.
•The stability control and traction controlsystems do not enhance your vehicle'sability to maintain traction of the wheels.
If a driving condition activates either thestability control or the traction control systemyou may experience the following conditions:
•The stability and traction control lightflashes.
•Your vehicle slows down.
•Reduced engine power.
•A vibration in the brake pedal.
•The brake pedal is stiffer than usual.
•If the driving condition is severe and yourfoot is not on the brake, the brake pedalmay move as the system applies higherbrake force.
The stability control system has severalfeatures built into it to help you maintaincontrol of your vehicle:
198
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Stability Control
Stability Control and Traction Control Features
Collision Warningwith Brake SupportTraction ControlSystemElectronic StabilityControlStability Control OffLightModeButton Functions
EnabledEnabledEnabledOn during bulb checkStability and tractioncontrol fully enabledDefault at start-up
EnabledDisabledEnabledOnTraction control offButton pressedmomentarily
DisabledEnabled with higherthreshold targetEnabled with higherthreshold targetOnSport mode (ifequipped)Button pressed twicerapidly
DisabledDisabledDisabledOnStability and tractioncontrol fully disabledButton pressed andheld more than fiveseconds
EnabledEnabledEnabledOffStability and tractioncontrol fully enabledButton pressed againafter deactivation
Note:Stability control fully off can only occurwhen you put the Active Suspension System(CCD) in sport mode. If you are not in sportmode or change from sport mode to anothermode, the stability control enables.
Note:Do not use Sport mode on publicroadways.
Your vehicle, if equipped with sport modeallows you to reduce normal stability andtraction control system intervention andprovide a more spirited driving experience.To enter sport mode, press the stabilitycontrol button twice rapidly. A messageappears in the information display that thesystem is now in sport mode.
200
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Stability Control