
LOCKING AND UNLOCKING
You can use the power door lock control orthe remote control to lock and unlock yourvehicle.
Power Door Locks
The power door lock control is on the driverand front passenger door panels.
Unlock.A
Lock.B
Door Lock Indicator
An LED on each door window trim illuminateswhen you lock the door. It remains on forup to 10 minutes after you switch the ignitionoff.
Door Lock Switch Inhibitor
When you electronically lock your vehicle,the power door lock switch and interior trunkrelease switch will not operate after 20seconds. You must unlock your vehicle withthe remote control or keyless keypad, orswitch the ignition on, to restore function tothese switches. You can switch this featureon or off in the information display. SeeInformation Messages (page 116).
Note:Switch the ignition on and off afterchanging the setting in the informationdisplay.
Rear Door Unlocking and Opening
Pull the interior door handle twice to unlockand open a rear door. The first pull unlocksthe door and the second pull opens the door.
Remote Control
You can use the remote control at any time.
Unlocking the Doors (Two-Stage Unlock)
Press the button to unlock thedriver door.
Press the button again within threeseconds to unlock all doors. A tone soundsand the direction indicators flash.
Press and hold both the lock and unlockbuttons on the remote control for threeseconds to change between driver door orall doors unlock mode. The directionindicators will flash twice to indicate achange to the unlocking mode. Driver doormode only unlocks the driver door when youpress the unlock button once. All door modeunlocks all doors when you press the unlockbutton once. The unlocking mode appliesto the remote control, keyless entry keypadand intelligent access. You can also changebetween the unlocking modes using theinformation display. See InformationMessages (page 116).
67
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Doors and LocksE138628 E138629

Battery Saver
If you leave the courtesy lamps, interiorlamps or headlamps on, the battery savershuts them off 10 minutes after you switchthe ignition off.
Accessory Mode Battery Saver forIntelligent Access Keys
If you leave the ignition switched on, it shutsoff when it detects a certain amount ofbattery drain, or after 45 minutes.
Luggage Compartment
From Inside Your Vehicle
Press the button on the instrumentpanel to open the luggagecompartment.
With the Remote Control
Press twice within three secondsto open the luggage compartment.
From Outside Your Vehicle
Press the exterior release button to open theluggage compartment. Your vehicle must beunlocked or have an intelligent accesstransmitter within 3 ft (1 m) of the luggagecompartment.
POWER DECKLID (If Equipped)
WARNING: Make sure all persons areclear of the power decklid area before usingthe power decklid control.
WARNING: Keep keys out of the reachof children. Do not allow children to operateor play near an open or moving powerdecklid. You should supervise the operationof the power decklid at all times.
Note:Do not drive with the decklid openunless you switch off the power feature.Make sure the decklid is fully closed beforeyou drive your vehicle.
You can switch the power decklid feature onor off in the information display. See GeneralInformation (page 110). The remote controland instrument panel button will still operatethe decklid regardless of the setting.
71
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Doors and LocksE138633 E138630 E205262

You can operate the keypad with thefactory-set 5-digit entry code. The code islocated on the owner’s wallet card in theglove box and is available from an authorizeddealer. You can also create up to five of yourown 5-digit personal entry codes.
Programming a Personal Entry Code
To create your own personal entry code:
1. Enter the factory-set code.
2. Press 1·2 on the keypad within fiveseconds.
3. Enter your personal 5-digit code. Youmust enter each number within fiveseconds of each other.
4.Press 1·2 on the keypad to save personalcode 1.
The doors lock then unlock to confirm thatprogramming was successful.
To program additional personal entry codes,repeat Steps 1-3, then for Step 4:
•Press 3·4 to save personal code 2
•Press 5·6 to save personal code 3
•Press 7·8 to save personal code 4
•Press 9·0 to save personal code 5.
You may also program a personal entry codeusing the touchscreen. See Settings (page461).
Tips:
•Do not set a code that uses five of thesame number.
•Do not use five numbers in sequentialorder.
•The factory-set code works even if youhave set your own personal code.
Erasing a Personal Code
1. Enter the factory-set 5-digit code.
2. Press and release 1·2 on the keypadwithin five seconds.
3. Press and hold 1·2 for two seconds. Youmust do this within five seconds ofcompleting Step 2.
If you complete this successfully, you haveerased all personal codes and only thefactory-set 5-digit code works.
Anti-Scan Feature
The keypad goes into an anti-scan mode ifyou enter the wrong code seven times (35consecutive button presses). This modedisables the keypad for one minute and thekeypad lamp flashes.
The anti-scan feature turns off after:
•One minute of keypad inactivity.
•Pressing the unlock button on the remotecontrol.
•Switching the ignition on.
•Unlocking your vehicle using intelligentaccess.
Unlocking and Locking the Doors
To Unlock the Driver Door
Enter the factory-set 5-digit code or yourpersonal code. You must press each numberwithin five seconds of each other. Theinterior lamps illuminate.
Note:All doors unlock if you enable the alldoor unlocking mode. See Locking andUnlocking (page 67).
74
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Doors and Locks

Use the control on the side of the steeringcolumn to adjust the position.
To adjust:
•Tilt: Press the top or bottom of thecontrol.
•Telescope: Press the front or rear of thecontrol.
End of Travel Position
The steering column sets a stopping positionjust short of the end of the column positionto prevent damage to the steering column. A new stopping position sets if the steeringcolumn encounters an object when tilting ortelescoping.
To reset the steering column to its normalstopping position:
1. Confirm there is nothing obstructing themotion of the steering column.
2. Press and hold the steering columncontrol until the steering column stopsmoving.
3.Press the steering column control again.
Note:The steering column may begin tomove again.
4. When the steering column stops,continue holding the control for a fewseconds.
5. Repeat for each direction as necessary.
A new stopping position sets. The next timeyou tilt or telescope the steering column, itstops just short of the end of the columnposition.
Memory Feature (If Equipped)
You can save and recall the steering columnposition with the memory function. SeeMemory Function (page 147).
Pressing the adjustment control during amemory recall cancels the operation.
Easy Entry and Exit Feature
The column moves up when you switch theignition off. Switch the ignition on to returnthe system to its previous settings. You canswitch this feature on or off in the informationdisplay. See Information Displays (page110).
Note: If you press any adjustment ormemory button when in easy exit mode, thesystem cancels the operation.
Note:Depending on your vehicle, the columnmay move up and in.
81
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Steering WheelE261582

Windshield Wiper Activated Headlamps
When you switch the autolamps on, theheadlamps turn on within 10 seconds ofswitching the wipers on. They turn offapproximately 60 seconds after you switchthe windshield wipers off.
The headlamps do not turn on with thewipers:
•During a single wipe.
•When using the windshield washers.
•If the wipers are in intermittent mode.
Note:If you switch the autolamps and theautowipers on, the headlamps turn on whenthe windshield wipers continuously operate.
INSTRUMENT LIGHTING DIMMER
Note:If you disconnect and connect thebattery, or fully discharge and charge thebattery, the illuminated components switchto the maximum setting.
Press repeatedly or press and holdto dim.A
Press repeatedly or press and holdto brighten.B
HEADLAMP EXIT DELAY
Note:Perform steps one through four withina 10 second period. Autolamps and parkinglamps turn on.
Switch the headlamps and parking lamps onand off with the following sequence:
1. Deselect the autolamps.
2. Switch on the vehicle.
3. Switch off the vehicle.
4. Select the autolamps.
5. To switch the lamps off, deselect theautolamps after about three minutes.
DAYTIME RUNNING LAMPS (If
Equipped)
WARNING: The daytime running lampssystem does not activate the rear lamps andmay not provide adequate lighting duringlow visibility driving conditions. Make sureyou switch the headlamps on, as appropriate,during all low visibility conditions. Failure todo so may result in a crash.
89
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
LightingE165337AB

WARNING LAMPS AND
INDICATORS
The following warning lamps and indicatorsalert you to a vehicle condition that maybecome serious. Some lamps illuminatewhen you start your vehicle to make surethey work. If any lamps remain on afterstarting your vehicle, refer to the respectivesystem warning lamp for further information.
Note:Some warning indicators appear inthe information display and operate thesame as a warning lamp but do notilluminate when you start your vehicle.
Adaptive Cruise Control Indicator (If
Equipped)
The speed control system indicatorlight changes color to indicatewhat mode the system is in: SeeUsing Adaptive Cruise Control (page 218).
On (white light): Illuminates when theadaptive cruise control system is turned on.Turns off when the speed control system isturned off.
Engaged (green light): Illuminates when theadaptive cruise control system is engaged.Turns off when the speed control system isdisengaged.
Anti-Lock Brake System Warning Lamp
If it illuminates when you aredriving, this indicates amalfunction. You will continue tohave the normal braking system (withoutABS) unless the brake system warning lampis also illuminated. Have the system checkedby your authorized dealer.
Auto Hold Active
It illuminates when the systemholds your vehicle stationary.
Auto Hold Unavailable
It illuminates when the system ison, but unavailable to hold yourvehicle stationary.
Automatic Headlamp High BeamIndicator (If Equipped)
It illuminates when the systemautomatically turns the headlamphigh beam on.
See Automatic High Beam Control (page90).
Battery
If it illuminates while driving, itindicates a malfunction. Switch offall unnecessary electricalequipment and have the system checked byyour authorized dealer immediately.
Blind Spot Monitor (If Equipped)
It illuminates when you switch thisfeature off or in conjunction with amessage. See Blind SpotInformation System (page 234). SeeInformation Messages (page 116).
105
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Instrument ClusterE144524 E197933 E197934 E151262

Parking Lamps
It illuminates when you switch theparking lamps on.
Powertrain Fault
Illuminates when a powertrain oran AWD fault has been detected.Contact your authorized dealer assoon as possible.
Service Engine Soon
If it illuminates when the engine isrunning this indicates amalfunction. The On BoardDiagnostics system has detected amalfunction of the vehicle emission controlsystem.
If it flashes, engine misfire may be occurring. Increased exhaust gas temperatures coulddamage the catalytic converter or othervehicle components. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleimmediately serviced.
It illuminates when you switch the ignitionon prior to engine start to check the bulb andto indicate whether your vehicle is ready forInspection and Maintenance (I/M) testing.
Normally, it illuminates until the engine iscranked and automatically turns off if nomalfunctions are present. However, if after15 seconds it flashes eight times, thisindicates that your vehicle is not ready forInspection and Maintenance (I/M) testing.See Emission Law (page 173).
Stability Control
It flashes when the system isactive. If it remains illuminated ordoes not illuminate when youswitch the ignition on, this indicates amalfunction. During a malfunction the systemwill switch off. Have the system checked byyour authorized dealer immediately. SeeUsing Stability Control (page 199).
Stability Control Off
It illuminates when you switch thesystem off.
Trunk Ajar
Displays when the ignition is onand the trunk is not completelyclosed.
AUDIBLE WARNINGS AND
INDICATORS
Keyless Warning Alert
The horn will sound twice when you exit yourvehicle with the intelligent access key andyour vehicle is in RUN, indicating your vehicleis still on.
Headlamps On Warning Chime
Sounds when you remove the key from theignition and open the driver's door and youhave left the headlamps or parking lampson.
108
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Instrument Cluster E138639 E130458 E159323

Transmission
ActionMessage
See your authorized dealer.Transmission Malfunction Service Now
The transmission is overheating and needs to cool. Stop in a safe place as soon as it’s possible.Transmission Overheating Stop Safely
The transmission has overheated and needs to cool. Stop in a safe place as soon as it’s possible.Transmission Over Temperature StopSafely
See your authorized dealer.Transmission Service Required
Transmission is getting hot. Stop to let it cool.Transmission Too Hot Press Brake
Displays when the transmission has overheated and has limited functionality.Transmission Limited Function See Manual
Transmission is too cold. Wait for it to warm up before you drive.Transmission Warming Up Please Wait
A reminder to shift into park. In addition, this message is typical after reconnecting or rechargingthe battery until you cycle the ignition to the on mode. See Changing the 12V Battery (page314).
Transmission Not in Park
Displays when the transmission has adjusted the shift strategy.Transmission Adjusted
Displays when the transmission is adjusting the shift strategy.Transmission AdaptMode
Displays when the transmission shift lever is locked and unable to select gears.Transmission IndicatMode Lockup On
Displays when the transmission shift lever is unlocked and free to select gears.Transmission IndicatMode Lockup Off
Displays when an invalid gear has been selected.Invalid Gear Selection
133
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Information Displays