511
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp
512
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp
513
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp
514
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp
515
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp
Lighting Control..............................................86Flashing the Headlamp High Beam.................87Headlamp High Beam.........................................87
Lighting..............................................................86General Information.............................................86
Lincoln Automotive Financial Services......12Lincoln Protect..............................................483Lincoln Protect (CANADA ONLY)....................484Lincoln Protect Extended Service Plans (U.S.Only)..................................................................483
Load Carrying................................................253Load Limit.......................................................253Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................257Vehicle Loading - with and without aTrailer................................................................253
Locking and Unlocking..................................67Activating Intelligent Access.............................68Autolock..................................................................70Battery Saver...........................................................71Illuminated Entry...................................................70Illuminated Exit......................................................70Locking and Unlocking the Doors with theKey Blade...........................................................69Luggage Compartment........................................71Power Door Locks................................................67Remote Control.....................................................67
Smart Unlocks for Intelligent AccessKeys.....................................................................69
M
Maintenance..................................................298General Information...........................................298
Media Hub......................................................369Memory Function..........................................152Easy Entry and Exit Feature..............................153Linking a PreSet Position to your RemoteControl or Intelligent Access Key Fob.......153Saving a PreSet Position...................................152
Message CenterSee: Information Displays..................................110
MirrorsSee: Windows and Mirrors.................................94
Mobile Communications Equipment...........14Moonroof..........................................................99Opening and Closing..........................................101Type 1.....................................................................100Type 2....................................................................100
Motorcraft Parts............................................354MyKey Troubleshooting................................65MyKey™..............................................................62Principle of Operation.........................................62
N
Navigation......................................................424cityseeker.............................................................433Destination Mode...............................................425Map Mode............................................................424Navigation Map Updates..................................434Navigation Menu................................................430SiriusXM Traffic and Travel Link......................434SYNC AppLink.....................................................433Waypoints.............................................................432
Normal Scheduled Maintenance.............490
O
Oil Change Indicator Reset.......................302Oil CheckSee: Engine Oil Check.......................................301
Opening and Closing the Hood...............298Closing the Hood...............................................299Opening the Hood.............................................298
Ordering Additional Owner'sLiterature......................................................277Obtaining a French Owner’s Manual.............277
Overhead Console.......................................165
567
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index
P
Parking Aids..................................................206Principle of Operation.......................................206
Passive Anti-Theft System............................77SecuriLock...............................................................77
PATSSee: Passive Anti-Theft System.........................77
Perchlorate........................................................12Personal Safety System™..............................46How Does the Personal Safety SystemWork?...................................................................46
Phone...............................................................416During a Phone Call............................................421Making Calls........................................................420Pairing Your Cell Phone for the FirstTime....................................................................416Phone Menu..........................................................417Receiving Calls.....................................................421Smartphone Connectivity.................................423Text Messaging...................................................422
Post-Crash Alert System............................268Power Decklid...................................................71Obstacle Detection...............................................72Opening and Closing the Power Decklid.......72Resetting the Power Decklid..............................73
Power Door LocksSee: Locking and Unlocking..............................67
Power Seats....................................................148Adjusting the Four-Way LumbarSupport..............................................................150Adjusting the Lumbar Support.........................150Adjusting the Multi-Contour Front Seats WithActive Motion ..................................................150
Power Windows..............................................94Accessory Delay...................................................95Bounce-Back..........................................................94One-Touch Down..................................................94One-Touch Up.......................................................94Window Lock.........................................................95
Pre-Collision Assist......................................246Adjusting the Pre-Collision AssistSettings.............................................................248Blocked Sensors................................................249Distance Indication and Alert..........................247Using the Pre-Collision Assist System..........247
Protecting the Environment..........................16
R
Rear Parking Aid...........................................206Obstacle Distance Indicator............................207
Rear Seat Armrest.........................................156Armrest Pass-Through.......................................157
Rear Seats.......................................................153
Rear View Camera........................................218Using the Rear View Camera System............219
Rear View CameraSee: Rear View Camera.....................................218
Refueling.........................................................180Fuel Filler Door Manual Override Lever........183System Warnings.................................................182
Remote Control...............................................58Car Finder...............................................................60Intelligent Access Key.........................................58Remote Start..........................................................60Replacing the Battery..........................................58Sounding the Panic Alarm..................................60
Remote Start...................................................145Automatic Settings..............................................145Heated and Cooled Features..........................145Last Settings.........................................................145
Repairing Minor Paint Damage..................321Replacement Parts Recommendation........13Collision Repairs.....................................................13Scheduled Maintenance and MechanicalRepairs.................................................................13Warranty on Replacement Parts.........................13
Replacing a Lost Key or RemoteControl.............................................................61Reporting Safety Defects (CanadaOnly)..............................................................278Reporting Safety Defects (U.S. Only).......277
568
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index
Roadside Assistance...................................262Vehicles Sold in Canada: Getting RoadsideAssistance.......................................................262Vehicles Sold in Canada: Roadside AssistanceProgram Coverage........................................263Vehicles Sold in Canada: Using RoadsideAssistance.......................................................263Vehicles Sold in the United States: GettingRoadside Assistance....................................262Vehicles Sold in the United States: UsingRoadside Assistance....................................262
Roadside Emergencies...............................262Running-InSee: Breaking-In.................................................259
Running Out of Fuel......................................179Refilling With a Portable Fuel Container........179
S
Safety Canopy™...............................................53Safety Precautions........................................177Scheduled Maintenance Record..............495Scheduled Maintenance............................486Seatbelt Extension.........................................45Seatbelt Height Adjustment..........................41Seatbelt Reminder..........................................43Belt-Minder™...........................................................43
Seatbelts...........................................................37Principle of Operation..........................................37
Seatbelt Warning Lamp and IndicatorChime..............................................................42Conditions of operation......................................42
Seats.................................................................146Security..............................................................77Settings...........................................................444911 Assist................................................................451Ambient Lighting................................................460Bluetooth..............................................................446Clock......................................................................446Display...................................................................462General..................................................................457Media Player........................................................445Mobile Apps.........................................................456Navigation............................................................453Phone.....................................................................447Radio......................................................................452SiriusXM................................................................453Sound....................................................................444Valet Mode...........................................................463Vehicle..................................................................460Voice Control.......................................................462Wi-Fi & Hotspot...................................................458
Side Airbags.....................................................52Side Sensing System..................................208Obstacle Distance Indicator............................209
Sitting in the Correct Position....................146Snow ChainsSee: Using Snow Chains..................................345
Special Notices.................................................13New Vehicle Limited Warranty...........................13On Board Diagnostics Data LinkConnector............................................................14Special Instructions...............................................13
Special Operating Conditions ScheduledMaintenance...............................................493Exceptions............................................................495
Speed ControlSee: Cruise Control...........................................222
Stability Control............................................203Principle of Operation.......................................203
Starting a Hybrid Electric VehicleSystem...........................................................167Automatic Shutdown..........................................168Fast Restart...........................................................168Guarding Against Exhaust Fumes..................169Important Ventilating Information...................169Switching Off Your Vehicle When It IsMoving...............................................................169Switching Off Your Vehicle When It IsStationary..........................................................169
Starting and Stopping the Engine.............166General Information............................................166
569
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index