2019 LINCOLN MKZ HYBRID CD player

Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciation rules of the selectedlanguage to the names stored on your media player or USB flashdrive. It is able to make some exceptions for very popular artist names(for example, U2) such that you can always use the English pronunci-ation for these artists.
You may be saying the foreign namesusing the currently selected language forSYNC 3.
The SYNC 3 voice controlsystem is having troublerecognizing foreign tracks,artists, albums, genres andplaylist names from mymedia player or USB flashdrive.
SYNC 3 uses a synthetically generated voice rather than pre-recordedhuman voice.
SYNC 3 uses text-to-speech voice prompttechnology.
The system generatesvoice prompts and thepronunciation of somewords may not be accuratefor my language.
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

Personal Profiles
Possible cause and solutionIssue
Unlink and relink your keyfob in the Personal Profiles menu. You mayneed to see your authorized dealer.I lost a keyfob.
Keyfobs had been erased and reprogramed. This could happen if youlet dealership add a new keyfob to replace lost one.I lost all profiles.
Master Reset had been performed without your acknowledgement.
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

E
Economical Driving......................................259EcoSelect.........................................................173Electric Parking Brake..................................197Applying the Electric Parking Brake...............198Automatically Releasing the Electric ParkingBrake..................................................................199Manually Releasing the Electric ParkingBrake..................................................................198Releasing the Electric Parking Brake if theVehicle Battery is Running Out ofCharge...............................................................199
Electric Vehicle Information.......................435Power Flow..........................................................435
Electromagnetic Compatibility...................516Emission Law..................................................185Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance.............186Tampering With a Noise ControlSystem...............................................................185
End User License Agreement....................521VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .....................................521
Engine Block Heater....................................169Using the Engine Block Heater.......................170
Engine Coolant Check................................302Adding Coolant...................................................303
Coolant Change.................................................305Engine Coolant TemperatureManagement...................................................306Fail-Safe Cooling................................................305Recycled Coolant...............................................304Severe Climates.................................................304
Engine Emission Control.............................185Engine ImmobilizerSee: Passive Anti-Theft System.........................77
Engine Oil Check..........................................301Adding Engine Oil...............................................301
Engine Oil Dipstick.......................................301Engine Specifications..................................353Entertainment................................................398AM/FM Radio........................................................401Apps........................................................................412Bluetooth Stereo or USB...................................410CD (If equipped).................................................409HD Radio™ Information (If Available)..............405SiriusXM® Satellite Radio (If Activated)..........401Sources.................................................................400Supported Media Players, Formats andMetadata Information....................................412USB Ports..............................................................412
Environment......................................................16EPBSee: Electric Parking Brake...............................197
Event Data RecordingSee: Data Recording.............................................10
Export Unique Options...................................14Exterior Mirrors................................................95Auto-Dimming Feature........................................97Auto-Folding Mirrors............................................96Blind Spot Monitor................................................98Fold-Away Exterior Mirrors.................................96Heated Exterior Mirrors.......................................97Integrated Blind Spot Mirrors.............................97Lincoln Welcome Mat...........................................97Memory Mirrors.....................................................97Power Exterior Mirrors.........................................95Signal Indicator Mirrors.......................................97
F
Fastening the Seatbelts................................38Rear Inflatable Seatbelt.......................................40Seatbelt Locking Modes.....................................39Using Seatbelts During Pregnancy..................38
Flat Tire InflationSee: Tire Sealant and Inflator Kit....................324
Floor Mats......................................................260Front Parking Aid..........................................207Obstacle Distance Indicator............................208
Front Passenger Sensing System..............50Fuel and Refueling........................................177
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index

Roadside Assistance...................................262Vehicles Sold in Canada: Getting RoadsideAssistance.......................................................262Vehicles Sold in Canada: Roadside AssistanceProgram Coverage........................................263Vehicles Sold in Canada: Using RoadsideAssistance.......................................................263Vehicles Sold in the United States: GettingRoadside Assistance....................................262Vehicles Sold in the United States: UsingRoadside Assistance....................................262
Roadside Emergencies...............................262Running-InSee: Breaking-In.................................................259
Running Out of Fuel......................................179Refilling With a Portable Fuel Container........179
S
Safety Canopy™...............................................53Safety Precautions........................................177Scheduled Maintenance Record..............495Scheduled Maintenance............................486Seatbelt Extension.........................................45Seatbelt Height Adjustment..........................41Seatbelt Reminder..........................................43Belt-Minder™...........................................................43
Seatbelts...........................................................37Principle of Operation..........................................37
Seatbelt Warning Lamp and IndicatorChime..............................................................42Conditions of operation......................................42
Seats.................................................................146Security..............................................................77Settings...........................................................444911 Assist................................................................451Ambient Lighting................................................460Bluetooth..............................................................446Clock......................................................................446Display...................................................................462General..................................................................457Media Player........................................................445Mobile Apps.........................................................456Navigation............................................................453Phone.....................................................................447Radio......................................................................452SiriusXM................................................................453Sound....................................................................444Valet Mode...........................................................463Vehicle..................................................................460Voice Control.......................................................462Wi-Fi & Hotspot...................................................458
Side Airbags.....................................................52Side Sensing System..................................208Obstacle Distance Indicator............................209
Sitting in the Correct Position....................146Snow ChainsSee: Using Snow Chains..................................345
Special Notices.................................................13New Vehicle Limited Warranty...........................13On Board Diagnostics Data LinkConnector............................................................14Special Instructions...............................................13
Special Operating Conditions ScheduledMaintenance...............................................493Exceptions............................................................495
Speed ControlSee: Cruise Control...........................................222
Stability Control............................................203Principle of Operation.......................................203
Starting a Hybrid Electric VehicleSystem...........................................................167Automatic Shutdown..........................................168Fast Restart...........................................................168Guarding Against Exhaust Fumes..................169Important Ventilating Information...................169Switching Off Your Vehicle When It IsMoving...............................................................169Switching Off Your Vehicle When It IsStationary..........................................................169
Starting and Stopping the Engine.............166General Information............................................166
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index