Active Park Assist........................................210
Rear View Camera.......................................218
Cruise Control
Principle of Operation................................222
Using Cruise Control..................................222
Using Adaptive Cruise Control................223
Driving Aids
Driver Alert....................................................232
Lane Keeping System................................234
Blind Spot Information System................239
Cross Traffic Alert.........................................241
Steering.........................................................245
Pre-Collision Assist.....................................246
Drive Control.................................................251
Load Carrying
Load Limit......................................................253
Towing
Towing a Trailer...........................................258
Towing the Vehicle on Four Wheels......258
Driving Hints
Breaking-In...................................................259
Economical Driving.....................................259
Driving Through Water..............................259
Floor Mats.....................................................260
Roadside Emergencies
Roadside Assistance..................................262
Hazard Flashers..........................................263
Fuel Shutoff..................................................263
Jump Starting the Vehicle.........................264
Collision, Damage or Fire Event..............267
Post-Crash Alert System...........................268
Transporting the Vehicle...........................269
Towing Points...............................................269
Customer Assistance
Getting the Services You Need................271
In California (U.S. Only)..............................272
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................273
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................274
Getting Assistance Outside the U.S. andCanada......................................................275
Ordering Additional Owner's Literature.......................................................................277
Reporting Safety Defects (U.S. Only)......277
Reporting Safety Defects (Canada Only)......................................................................278
Fuses
Fuse Specification Chart...........................279
Changing a Fuse.........................................295
Maintenance
General Information...................................298
Opening and Closing the Hood..............298
Under Hood Overview..............................299
Engine Oil Dipstick......................................301
Engine Oil Check.........................................301
Oil Change Indicator Reset......................302
Engine Coolant Check...............................302
Automatic Transmission Fluid Check......307
Brake Fluid Check.......................................307
Washer Fluid Check...................................308
Fuel Filter......................................................308
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents
If the transmission is in neutral (N), the sidesensing system provides visual distanceindication only when your vehicle is movingbelow a speed of 5 mph (8 km/h) and thereis a front or rear parking aid obstacledetected, and the side obstacle is within24 in (60 cm) from the side of your vehicle.When you stop your vehicle the visualdistance indication stops after four seconds.
If the side sensing system is not available,the side distance indicator blocks do notappear.
The side sensing system is not availableunder the following condition:
•If you switch the traction control systemoff.
The side sensing system may not beavailable until you have driven approximatelythe length of your vehicle in order for thesystem to reinitialize if:
•You switch the ignition on, off and backon.
•Your vehicle remains stationary for overtwo minutes.
•The anti-lock brake system is activated.
•The traction control system is activated.
•When the steering wheel angleinformation is not available, the sidesensing system is not available. Thevehicle must be driven at least 492 ft(150 m) above 19 mph (30 km/h) torecover the steering wheel angleinformation.
ACTIVE PARK ASSIST (If Equipped)
WARNING: You must remain in yourvehicle when the system turns on. At alltimes, you are responsible for controllingyour vehicle, supervising the system andintervening, if required. Failure to take caremay result in the loss of control of yourvehicle, serious personal injury or death.
WARNING: The sensors may not detectobjects in heavy rain or other conditions thatcause interference.
WARNING: Active park assist does notapply the brakes under any circumstances.
WARNING: You are responsible forcontrolling your vehicle at all times. Thesystem is designed to be an aid and doesnot relieve you of your responsibility to drivewith due care and attention. Failure to followthis instruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
Note:Keep the sensors free from snow, iceand large accumulations of dirt.
Note:Do not cover up the sensors.
Note:Do not clean the sensors with sharpobjects.
Note:The sensors may not detect objectswith surfaces that absorb ultrasonic waves.The sensors may falsely detect objects dueto ultrasonic interference caused bymotorcycle exhausts, truck air brakes orhorns, for example.
Note:If you change any tires, the systemmust recalibrate and may not correctlyoperate for a short time.
210
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Parking Aids
WARNING: Do not use the systemwhen towing a trailer that has aftermarketelectronic trailer brake controls. Failure tofollow this instruction could result in the lossof control of your vehicle, personal injury ordeath.
WARNING: Do not use tire sizes otherthan those recommended because this canaffect the normal operation of the system.Failure to do so may result in a loss of vehiclecontrol, which could result in serious injury.
WARNING: Adaptive cruise controlmay not detect stationary or slow movingvehicles below 6 mph (10 km/h).
WARNING: Adaptive cruise controldoes not detect pedestrians or objects in theroad.
WARNING: Adaptive cruise controldoes not detect oncoming vehicles in thesame lane.
WARNING: Adaptive cruise control isnot a crash warning or avoidance system.
The system adjusts your vehicle speed tomaintain the set gap between you and thevehicle in front of you in the same lane. Youcan select four gap settings.
The system uses a radar sensor whichprojects a beam directly in front of yourvehicle.
Note:It is your responsibility to stay alert,drive safely and be in control of the vehicleat all times.
The cruise controls are on the steeringwheel. See Using Cruise Control (page 222).
Switching Adaptive Cruise Control On
Press and release the button.
The indicator, current gap settingand set speed appear in theinformation display.
Setting the Adaptive Cruise Speed
Drive to the desired speed.
Press and release the button.
Take your foot off the accelerator pedal.
224
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Cruise ControlE262918 E265296 E144529 E164805
TOWING A TRAILER
WARNING: Never tow a trailer withan MKZ Hybrid. This powertrain is notdesigned to tow.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
In the event your vehicle becomes disabled(without access to wheel dollies, car-haulingtrailer, or flatbed transport vehicle), it can beflat-towed (all wheels on the ground,regardless of the powertrain/transmissionconfiguration) under the following conditions:
•The vehicle is facing forward so that it istowed in a forward direction.
•Place the transmission in position N. Ifyou cannot move the transmission intoN, you must override it and enable stayin neutral mode. Failing to do so mayresult in damage to the transmission. SeeTransmission (page 191).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle. SeeClimate Control (page 141).
Follow these guidelines if you have a needfor recreational (RV) towing. An example ofrecreational towing would be towing yourvehicle behind a motorhome. Theseguidelines are designed to ensure that yourtransmission is not damaged.
Your vehicle can be towed with all fourwheels on the ground using the Stay inNeutral mode feature, or with all four wheelsoff the ground using a vehicle transporttrailer. If you are using a vehicle transporttrailer, follow the instruction specified by theequipment provider.
If you tow your vehicle with all four wheelson the ground:
•Tow only in the forward direction.
•Release the parking brake.
•Place the vehicle in Stay in Neutral mode.See Automatic Transmission (page 191).
•Do not exceed 65 mph (105 km/h).
Note:If the parking brake is applied, amessage appears in the information display.
Note:Start the engine and allow it to run fora few minutes at the beginning of each day,and every six hours or fewer. With the enginerunning and your foot on the brake, shift intodrive (D) and then into reverse (R) beforeshifting back into neutral (N). BEFORECONTINUING TO TOW, YOU MUSTRE-ENABLE STAY IN NEUTRAL MODE.
258
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Towing
F. 95: Indicates the tire's load index. Itis an index that relates to how muchweight a tire can carry. You may find thisinformation in your owner’s manual. Ifnot, contact a local tire dealer.
Note:You may not find this informationon all tires because it is not required byfederal law.
G. H: Indicates the tire's speed rating.The speed rating denotes the speed atwhich a tire is designed to be driven forextended periods of time under astandard condition of load and inflationpressure. The tires on your vehicle mayoperate at different conditions for loadand inflation pressure. These speedratings may need to be adjusted for thedifference in conditions. The ratings
range from 81–186 mph (130–299 km/h).These ratings are listed in the followingchart.
Note:You may not find this informationon all tires because it is not required byfederal law.
Speed ratingLetter rating
81 mph (130 km/h)M
87 mph (140 km/h)N
99 mph (159 km/h)Q
106 mph (171 km/h)R
112 mph (180 km/h)S
118 mph (190 km/h)T
124 mph (200 km/h)U
130 mph (210 km/h)H
149 mph (240 km/h)V
Speed ratingLetter rating
168 mph (270 km/h)W
186 mph (299 km/h)Y
Note:For tires with a maximum speed
capability over 149 mph (240 km/h), tire
manufacturers sometimes use the letters
ZR. For those with a maximum speed
capability over 186 mph (299 km/h), tire
manufacturers always use the letters
ZR.
H. U.S. DOT Tire Identification Number:This begins with the letters DOT andindicates that the tire meets all federalstandards. The next two numbers orletters are the plant code designatingwhere it was manufactured, the next two
are the tire size code and the last fournumbers represent the week and yearthe tire was built. For example, thenumbers 317 mean the 31st week of1997. After 2000 the numbers go to four
335
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Wheels and Tires
M. Maximum Permissible InflationPressure: Indicates the tiremanufacturers' maximum permissiblepressure or the pressure at which themaximum load can be carried by the tire.This pressure is normally higher than thevehicle manufacturer's recommendedcold inflation pressure which can befound on the Safety ComplianceCertification Label, affixed to either thedoor hinge pillar, door-latch post, or thedoor edge that meets the door-latchpost, next to the driver's seatingposition, or Tire Label which is locatedon the B-Pillar or the edge of the driver’sdoor. The cold inflation pressure shouldnever be set lower than therecommended pressure on the vehiclelabel.
The tire suppliers may have additionalmarkings, notes or warnings such asstandard load, radial tubeless, etc.
Additional Information Contained onthe Tire Sidewall for LT Type Tires
Note:Tire Quality Grades do not applyto this type of tire.
LT type tires have some additionalinformation beyond those of P type tires;these differences are described below.
A. LT: Indicates a tire, designated by theTire and Rim Association, that isintended for service on light trucks.
B. Load Range and Load InflationLimits: Indicates the tire's load-carryingcapabilities and its inflation limits.
C. Maximum Load Dual lb (kg) at psi(kPa) cold: Indicates the maximum loadand tire pressure when the tire is usedas a dual; defined as four tires on therear axle, a total of six or more tires onthe vehicle.
D. Maximum Load Single lb (kg) at psi(kPa) cold: Indicates the maximum loadand tire pressure when the tire is usedas a single; defined as two tires, total onthe rear axle.
Information on T Type Tires
T145/80D16 is an example of a tire size.
Note:The temporary tire size for yourvehicle may be different from thisexample. Tire Quality Grades do notapply to this type of tire.
337
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Wheels and TiresA
BC
BDE142544
U.S. DOT Tire Identification Number
Both U.S. and Canada Federalregulations require tire manufacturersto place standardized information on thesidewall of all tires. This informationidentifies and describes the fundamentalcharacteristics of the tire and alsoprovides a U.S. DOT Tire IdentificationNumber for safety standard certificationand in case of a recall.
This begins with the letters DOT andindicates that the tire meets all federalstandards. The next two numbers orletters are the plant code designatingwhere it was manufactured, the next twoare the tire size code and the last fournumbers represent the week and yearthe tire was built. For example, the
numbers 317 mean the 31st week of1997. After 2000 the numbers go to fourdigits. For example, 2501 means the25th week of 2001. The numbers inbetween are identification codes usedfor traceability. This information is usedto contact customers if a tire defectrequires a recall.
Tire Replacement Requirements
Your vehicle is equipped with tiresdesigned to provide a safe ride andhandling capability.
WARNING: Only use replacementtires and wheels that are the same size,load index, speed rating and type (suchas P-metric versus LT-metric orall-season versus all-terrain) as thoseoriginally provided by Ford. Therecommended tire and wheel size maybe found on either the SafetyCompliance Certification Label (affixedto either the door hinge pillar, door-latchpost, or the door edge that meets thedoor-latch post, next to the driver'sseating position), or the Tire Label whichis located on the B-Pillar or edge of thedriver's door. If this information is notfound on these labels, then you shouldcontact your authorized dealer as soon
as possible. Use of any tire or wheel notrecommended by Ford can affect thesafety and performance of your vehicle,which could result in an increased riskof loss of vehicle control, vehiclerollover, personal injury and death.
WARNING: To reduce the risk ofserious injury, when mountingreplacement tires and wheels, youshould not exceed the maximumpressure indicated on the sidewall of thetire to set the beads without additionalprecautions listed below. If the beadsdo not seat at the maximum pressureindicated, re-lubricate and try again.
WARNING: For a mountingpressure more than 20 psi (1.38 bar)
greater than the maximum pressure, aFord dealer or other tire serviceprofessional should do the mounting.
342
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Wheels and Tires
If you feel a sudden vibration or ridedisturbance while driving, or you suspectyour tire or vehicle has been damaged,immediately reduce your speed. Drivewith caution until you can safely pull offthe road. Stop and inspect the tires fordamage. If you cannot detect a cause,have the vehicle towed to the nearestrepair facility or tire dealer to have thevehicle inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or potholecan cause the front end of your vehicleto become misaligned or cause damageto your tires. If your vehicle seems topull to one side when you’re driving, thewheels may be out of alignment. Havean authorized dealer check the wheel
alignment periodically.
Wheel misalignment in the front or therear can cause uneven and rapidtreadwear of your tires and should becorrected by an authorized dealer.Front-wheel drive vehicles and thosewith an optional independent rearsuspension may require alignment of allfour wheels.
You should balance the tiresperiodically. An unbalanced tire andwheel assembly may result in irregulartire wear.
Tire Rotation
Note:If your tires show uneven wearask an authorized dealer to check forand correct any wheel misalignment,tire imbalance or mechanical problem
involved before tire rotation.
Note:Your vehicle may be equippedwith a dissimilar spare wheel and tireassembly. A dissimilar spare wheel andtire assembly is defined as a sparewheel and tire assembly that is differentin brand, size or appearance from theroad tires and wheels. If you have adissimilar spare wheel and tire assemblyit is intended for temporary use only andshould not be used in a tire rotation.
Note:After having your tires rotated,inflation pressure must be checked andadjusted to the vehicle requirements.
Rotating your tires at the recommendedinterval will help your tires wear moreevenly, providing better tire performanceand longer tire life. See your ScheduledMaintenance information.
Front-wheel drive or all-wheel drivevehicles, front tires on the left side ofthe diagram
344
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Wheels and Tires