Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay andAndroid Auto to access your phone.
When you use Apple CarPlay or AndroidAuto, you can:
•Make calls.
•Send and receive messages.
•Listen to music.
•Use your phone's voice assistant.
Apple CarPlay and Android Auto disablesome SYNC 3 features.
Most Apple CarPlay and Android Autofeatures use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or newerwith iOS 7.1 or newer. Updating to the latestiOS version is recommended.
1. Plug your phone into a USB port. SeeUSB Port (page 367).
2. Follow the prompts on the touchscreen.
3. Follow the prompts that appear on yourphone to allow access to Apple CarPlay.
After completing the setup, your phoneconnects to CarPlay automatically whenplugged into a USB port.
To disable this feature from the Settingsscreen, select:
Menu Item
Apple CarPlay Preferences
Your device is listed if SYNC detects AppleCarPlay. Select the name of your deviceand set the Apple CarPlay switch to off.
To return to SYNC 3, go to the Apple CarPlayhome screen and select the SYNC app.
Note:Contact Apple for Apple CarPlaysupport.
Android Auto
Android Auto is compatible with mostdevices with Android 5.0 or newer.
1.Download the Android Auto app to yourdevice from Google Play to prepare yourdevice (this may require mobile datausage).
Note:The Android Auto App may not beavailable within your current market.
2. Plug your device into a USB port. SeeUSB Port (page 367).
3. Follow the prompt on the touchscreen.
4. Follow the prompts that appear on yourdevice.
Note:You may be prompted to updateadditional apps on your device (this mayrequire mobile data usage).
To disable this feature from the Settingsscreen, select:
Menu Item
Android Auto Preferences
Your device is listed if SYNC detectsAndroid Auto. Select the name of yourdevice and set the Android Auto switch tooff.
Note:You may need to slide your Settingsscreen to the left to select Apple CarPlayPreferences or Android Auto Preferences.
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HERE is the digital map provider for thenavigation application. If you find map dataerrors, you may report them directly to HEREby going to www.here.com/mapcreator.HERE evaluates all reported map errors andresponds with the result of their investigationby e-mail.
Map coverage includes the USA (includingPuerto Rico and the US Virgin Islands),Canada and Mexico.
APPS
The system enables voice, steering wheel,and touch screen control of SYNC 3 AppLinkenabled smartphone apps. When an app isrunning through AppLink, you can controlmain features of the app through voicecommands and steering wheel controls.
Note:Available AppLink enabled apps willvary by market.
Note:You must pair and connect yoursmartphone via Bluetooth to SYNC 3 toaccess AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit:
Websites
owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
Note:Make sure you have an active accountfor the app that you have downloaded. Someapps will work with no setup. Other apps willwant you to configure your personal settingsand personalize your experience by creatingstations or favorites. We recommend you dothis at home or outside of your vehicle.
Note:We encourage you to review thesmartphone app’s terms of service andprivacy policies because Lincoln is notresponsible for your app or its use of data.
Note:AppLink is a native SYNC systemfeature. Accessing mobile apps throughAppLink is only possible when Android Autoor Apple CarPlay are disabled. Some appsmay only be accessible in the car throughAppLink and others only through AndroidAuto or Apple CarPlay. Please refer to theSmartphone Connectivity information todisable Android Auto or Apple CarPlay.
Note:In order to use an app with SYNC 3,the app needs to be running in thebackground of your phone. If you shut downthe app on your phone, it shuts down theapp on SYNC 3 as well.
Note:If a SYNC 3 AppLink compatible appis not shown in the Apps Domain, make surethe required app is running on the mobiledevice.
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