
Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciation rules of the selectedlanguage to the names stored on your media player or USB flashdrive. It is able to make some exceptions for very popular artist names(for example, U2) such that you can always use the English pronunci-ation for these artists.
You may be saying the foreign namesusing the currently selected language forSYNC 3.
The SYNC 3 voice controlsystem is having troublerecognizing foreign tracks,artists, albums, genres andplaylist names from mymedia player or USB flashdrive.
SYNC 3 uses a synthetically generated voice rather than pre-recordedhuman voice.
SYNC 3 uses text-to-speech voice prompttechnology.
The system generatesvoice prompts and thepronunciation of somewords may not be accuratefor my language.
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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MKT (TP4) , enUSA, Edition date: 201803, Second-Printing
SYNC™ 3

Personal Profiles
Possible cause and solutionIssue
Unlink and relink your keyfob in the Personal Profiles menu. You mayneed to see your authorized dealer.I lost a keyfob.
Keyfobs had been erased and reprogramed. This could happen if youlet dealership add a new keyfob to replace lost one.I lost all profiles.
Master Reset had been performed without your acknowledgement.
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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MKT (TP4) , enUSA, Edition date: 201803, Second-Printing
SYNC™ 3

Driving Through Water...............................245DRLSee: Daytime Running Lamps...........................89
E
Economical Driving......................................245Electromagnetic Compatibility....................511Emission Law...................................................171Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..............172Tampering With a Noise Control System.......171
End User License Agreement....................516VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .....................................516
Engine Block Heater....................................162Using the Engine Block Heater.......................163
Engine Coolant Check................................288Adding Coolant...................................................288Coolant Change.................................................290Engine Coolant TemperatureManagement...................................................292Fail-Safe Cooling................................................290Recycled Coolant...............................................290Severe Climates.................................................290
Engine Emission Control..............................171Engine ImmobilizerSee: Passive Anti-Theft System.........................77
Engine Oil Check.........................................286Adding Engine Oil..............................................286
Engine Oil Dipstick......................................286Engine Specifications - 3.5L......................343Drivebelt Routing................................................343
Engine Specifications - 3.7L.......................344Drivebelt Routing................................................344
Entertainment................................................396AM/FM Radio.......................................................399Apps........................................................................410Bluetooth Stereo or USB..................................408CD (If equipped)..................................................407HD Radio™ Information (If Available)..............403SiriusXM® Satellite Radio (If Activated).........399Sources.................................................................398Supported Media Players, Formats andMetadata Information....................................410USB Ports..............................................................410
Environment......................................................15Essential Towing Checks...........................240Before Towing a Trailer.....................................242Hitches..................................................................240Launching or Retrieving a Boat or PersonalWatercraft (PWC)............................................243Safety Chains.......................................................241Trailer Brake Controller Connector...............242Trailer Brakes........................................................241Trailer Lamps.......................................................242
Trailer Towing Connector (Vehicles with aTrailer Towing Package and 7–PinConnector).......................................................240When Towing a Trailer.......................................242
Event Data RecordingSee: Data Recording.............................................10
Export Unique Options...................................14Exterior Mirrors................................................95Auto-dimming Feature........................................96Blind Spot Information System..........................97Direction Indicator Mirrors ................................96Fold-Away Exterior Mirrors.................................96Heated Exterior Mirrors ......................................96Integrated Blind Spot Mirror..............................96Memory Mirrors ....................................................96Power Exterior Mirrors.........................................95Puddle Lamps........................................................96
F
Fastening the Seatbelts................................39Rear Inflatable Seatbelt.......................................42Seatbelt Locking Modes.....................................40Third Row Seatbelt Stowage.............................40Using Seatbelts During Pregnancy..................39
Flat TireSee: Changing a Road Wheel.........................333
Floor Mats......................................................246
564
MKT (TP4) , enUSA, Edition date: 201803, Second-Printing
Index

Reporting Safety Defects (CanadaOnly)...............................................................261Reporting Safety Defects (U.S. Only)......260Roadside Assistance...................................248Vehicles Sold in Canada: Getting RoadsideAssistance.......................................................249Vehicles Sold in the United States: GettingRoadside Assistance.....................................248Vehicles Sold in the United States: UsingRoadside Assistance.....................................248
Roadside Emergencies...............................248Running-InSee: Breaking-In.................................................245
Running Out of Fuel.....................................166Adding Fuel From a Portable FuelContainer..........................................................166Filling a Portable Fuel Container.....................166
S
Safety Canopy™...............................................55Safety Precautions........................................164Scheduled Maintenance Record..............490Scheduled Maintenance.............................479Seatbelt Extension..........................................47Seatbelt Height Adjustment.........................43Seatbelt Reminder..........................................45Belt-Minder™...........................................................45
Seatbelts...........................................................38Principle of Operation..........................................38
Seatbelt Warning Lamp and IndicatorChime..............................................................44Conditions of operation......................................44
Seats.................................................................130Security..............................................................77Settings...........................................................436911 Assist...............................................................444Ambient Lighting................................................453Bluetooth..............................................................439Clock......................................................................438Display...................................................................455General.................................................................450Media Player........................................................437Mobile Apps.........................................................449Navigation............................................................446Phone....................................................................439Radio......................................................................445SiriusXM................................................................446Sound....................................................................436Valet Mode...........................................................456Vehicle...................................................................453Voice Control.......................................................455Wi-Fi & Hotspot....................................................451
Side Airbags.....................................................54Sitting in the Correct Position....................130
Snow ChainsSee: Using Snow Chains..................................328
Spare WheelSee: Changing a Road Wheel.........................333
Special Notices.................................................13New Vehicle Limited Warranty...........................13On Board Diagnostics Data LinkConnector............................................................13Special Instructions...............................................13
Special Operating Conditions ScheduledMaintenance...............................................487Exceptions............................................................489
Speed ControlSee: Cruise Control...........................................203
Stability Control.............................................190Principle of Operation........................................190
Starting a Gasoline Engine.........................159Automatic Engine Shutdown.............................161Failure to Start......................................................160Guarding Against Exhaust Fumes..................162Important Ventilating Information...................162Stopping the Engine When Your Vehicle isMoving................................................................161Stopping the Engine When Your Vehicle isStationary...........................................................161
Starting and Stopping the Engine.............158General Information............................................158
569
MKT (TP4) , enUSA, Edition date: 201803, Second-Printing
Index