2019 LINCOLN MKC service reset

Using Cruise Control...................................210
Using Adaptive Cruise Control..................211
Driving Aids
Driver Alert.....................................................219
Lane Keeping System.................................221
Blind Spot Information System................226
Cross Traffic Alert........................................228
Steering.........................................................232
Pre-Collision Assist.....................................233
Drive Control................................................237
Load Carrying
Rear Under Floor Storage.........................239
Luggage Covers..........................................239
Roof Racks and Load Carriers.................239
Load Limit......................................................240
Towing
Towing a Trailer............................................245
Trailer Sway Control...................................246
Recommended Towing Weights.............246
Essential Towing Checks..........................248
Towing the Vehicle on Four Wheels......250
Driving Hints
Breaking-In....................................................251
Economical Driving......................................251
Driving Through Water...............................251
Floor Mats.....................................................252
Roadside Emergencies
Roadside Assistance..................................254
Hazard Flashers..........................................255
Fuel Shutoff..................................................255
Jump Starting the Vehicle.........................256
Post-Crash Alert System...........................258
Transporting the Vehicle...........................258
Customer Assistance
Getting the Services You Need...............260
In California (U.S. Only)...............................261
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................262
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................263
Getting Assistance Outside the U.S. andCanada......................................................264
Ordering Additional Owner's Literature......................................................................266
Reporting Safety Defects (U.S. Only)......266
Reporting Safety Defects (Canada Only)......................................................................267
Fuses
Fuse Specification Chart...........................268
Changing a Fuse.........................................284
Maintenance
General Information....................................287
Opening and Closing the Hood..............287
Under Hood Overview..............................288
Engine Oil Dipstick.....................................290
Engine Oil Check........................................290
Oil Change Indicator Reset.......................291
Engine Coolant Check...............................292
Automatic Transmission Fluid Check.....296
Brake Fluid Check......................................296
Washer Fluid Check...................................296
Fuel Filter.......................................................297
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Table of Contents

Windshield wash and wipe
DATA RECORDING
WARNING: Do not connect wirelessplug-in devices to the data link connector.Unauthorized third parties could gain accessto vehicle data and impair the performanceof safety related systems. Only allow repairfacilities that follow our service and repairinstructions to connect their equipment tothe data link connector.
We respect your privacy and are committedto protecting it. The information containedin this publication was correct at the time ofgoing to print but as technology rapidlychanges, we recommend that you visit theregional Ford website for the latestinformation.
Your vehicle has electronic control units thathave data recording functionality and theability to permanently or temporarily storedata. This data could include information onthe condition and status of your vehicle,vehicle maintenance requirements, eventsand malfunctions. The types of data that canbe recorded are described in this section.Some of the data recorded is stored in eventlogs or error logs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority or througha legal process. Such information could beused by them in legal proceedings.
Data recorded includes, for example:
•Operating states of system components,for example fuel level, tire pressure andbattery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbelt status.
•Events or errors in essential systems, forexample headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used in combinationwith other information, for example anaccident report, damage to a vehicle oreyewitness statements, could be associatedwith a specific person.
Service Data
Service data recorders in your vehicle arecapable of collecting and storing diagnosticinformation about your vehicle. Thispotentially includes information about theperformance or status of various systemsand modules in the vehicle, such as engine,throttle, steering or brake systems. In orderto properly diagnose and service yourvehicle, Ford Motor Company (Ford ofCanada in Canada), and service and repairfacilities may access or share among themvehicle diagnostic information received
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Introduction

To read data recorded by an event datarecorder, special equipment is required, andaccess to the vehicle or the event datarecorder is needed. In addition to the vehiclemanufacturer, other parties, such as lawenforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the event datarecorder.
Comfort, Convenience andEntertainment Data
Your vehicle has electronic control units thathave the ability to store data based on yourpersonalized settings. The data is storedlocally in the vehicle or on devices that youconnect to it, for example, a USB drive ordigital music player. You can delete some ofthis data and also choose whether to shareit through the services to which yousubscribe. See Settings (page 445).
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit this datathrough a dedicated, protected connection.We only collect and use data to enable youruse of our services to which you havesubscribed, with your consent or wherepermitted by law. For additional information,see the terms and conditions of the servicesto which you have subscribed.
Services That Third Parties Provide
We recommend that you review the termsand conditions and data privacy informationfor any services to which you subscribe. Wetake no responsibility for services that thirdparties provide.
Vehicles With a Modem
The modem has a SIM. The modemperiodically sends messages to stayconnected to the cell phone network. Thesemessages could include information thatidentifies your vehicle, the SIM and theelectronic serial number of the modem. Cellphone network service providers could haveaccess to additional information, for examplecell phone network tower identification.
Note:The modem continues to send thisinformation unless you have all added valueservices deactivated. Contact the FordCustomer Relationship Center. Refer to theregional Ford website for contactinformation.
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Introduction

Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to yourvehicle, you can display data from yourdevice on the touchscreen for example,music and album art. You can share yourvehicle data with mobile apps on your devicethrough the system. See Apps (page 442).
The mobile apps function operates by yourconnected device sending data to us in theUnited States. The data is encrypted andincludes the vehicle identification number ofyour vehicle, the SYNC module serialnumber, odometer, enabled apps, usagestatistics and debugging information. Weretain it only as long as necessary to providethe service, to troubleshoot, for continuousimprovement and to offer you products andservices that may be of interest to youaccording to your preferences and whereallowed by law.
If you connect a cell phone to the system,the system creates a profile that links to thatcell phone. The cell phone profile enablesmore mobile features and efficient operation.The profile contains, for example data fromyour phonebook, read and unread textmessages and call history, including historyof calls when your cell phone was notconnected to the system.
If you connect a media device, the systemcreates and retains a media device index ofsupported media content. The system alsorecords a short diagnostic log ofapproximately 10 minutes of all recent systemactivity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device. Ifyou no longer plan to use the system or yourvehicle, we recommend you use the masterreset function to erase the storedinformation. See Settings (page 445).
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about our privacypolicy, see the regional Ford website.
PERCHLORATE
Certain components in your vehicle such asairbag modules, seatbelt pretensioners andremote control batteries may containperchlorate material. Special handling mayapply for service or vehicle end of lifedisposal.
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Introduction

Doors and Locks
ActionMessage
The door(s) listed is not completely closed.X Door Ajar
The luggage compartment is not completely closed.Trunk Ajar
The hood is not completely closed.Hood Ajar
The system has disabled the door switches.Switches Inhibited Security Mode
There is a system malfunction with the child locks. Contact an authorized dealer as soon aspossible.Child Lock Malfunction Service Required
The factory keypad code displays in the information display after system resets the keypad.See Keyless Entry (page 70).Factory Keypad Code {X X X X X}
Driver Alert
ActionMessage
Stop and rest as soon as it is safe to do so.Driver Alert Warning Rest Now
Take a rest soon.Driver Alert Warning Rest Suggested
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Information Displays

How Fail-Safe Cooling Works
If the engine begins to overheat, the enginecoolant temperature gauge will move to thered (hot) area and:
A high engine temperaturemessage will appear in theinformation display.
The service engine soon indicatorwill light.
If the engine reaches a presetover-temperature condition, the engine willautomatically switch to alternating cylinderoperation. Each disabled cylinder acts as anair pump and cools the engine.
When this occurs the vehicle will still operate.However:
•The engine power will be limited.
•The air conditioning system will bedisabled.
Continued operation will increase the enginetemperature and the engine will completelyshut down, causing steering and brakingeffort to increase.
Once the engine temperature cools, theengine can be re-started. Take your vehicleto an authorized dealer as soon as possibleto minimize engine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for useduring emergencies only. Operate yourvehicle in fail-safe mode only as long asnecessary to bring your vehicle to rest in asafe location and seek immediate repairs.When in fail-safe mode, the vehicle will havelimited power, will not be able to maintainhigh-speed operation, and may completelyshut down without warning, potentially losingengine power, power steering assist, andpower brake assist, which may increase thepossibility of a crash resulting in seriousinjury.
WARNING: Never remove the coolantreservoir cap while the engine is running orhot.
You have limited engine power when in thefail-safe mode, so drive your vehicle withcaution. Your vehicle will not be able tomaintain high-speed operation and theengine will run rough. Remember that theengine is capable of completely shuttingdown automatically to prevent enginedamage, therefore:
1. Pull off the road as soon as safelypossible and switch the engine off.
2. Arrange for your vehicle to be taken toan authorized dealer.
3.If this is not possible, wait a short periodfor the engine to cool.
4. Check the coolant level and replenish iflow.
5.Re-start the engine and take your vehicleto an authorized dealer.
Note:Driving your vehicle without repairingthe engine problem increases the chance ofengine damage. Take your vehicle to anauthorized dealer as soon as possible.
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Maintenance

Potential station issues
ActionCauseIssues
No action required. This is a broadcast issue.This is poor time alignment by the radiobroadcaster.Echo, stutter, skip or repeat in audio.Increase or decrease in audio volume.
No action required. The reception issue mayclear up as you continue to drive.The radio is shifting between analog anddigital audio.Sound fading or blending in and out.
No action required. This is normal behavior. Wait until the audio is available.The digital multicast is not available until theHD Radio broadcast is decoded. Oncedecoded, the audio is available.
There is an audio mute delay when selectingHD2 or HD3, multicast preset or Direct Tune.
No action required. The station is not avail-able in your current location.The previously stored multicast preset ordirect tune is not available in your currentreception area.
Cannot access HD2 or HD3 multicast channelwhen recalling a preset or from a direct tune.
Fill out the station issue form at website listed
below.*Data service issue by the radio broadcaster.Text information does not match currentlyplaying audio.
Fill out the station issue form at website listed
below.*Data service issue by the radio broadcaster.There is no text information shown forcurrently selected frequency.
*http://hdradio.com/stations/feedback
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Audio System

Troubleshooting
ActionConditionMessage
No action required. This message shoulddisappear shortly.Radio requires more than two seconds toproduce audio for the selected channel.Acquiring…
If this message does not clear shortly, or withan ignition key cycle, your receiver may havea fault. See an authorized dealer for service.
There is an internal module or system failurepresent.Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose anotherpreset.The channel is no longer available.Invalid Channel
Contact SiriusXM at 1-888-539-7474 tosubscribe to the channel, or tune to anotherchannel.
Your subscription does not include thischannel.Unsubscribed Channel
The signal is blocked. When you move into anopen area, the signal should return.The signal is lost from the SiriusXM satelliteor SiriusXM tower to your vehicle antenna.No Signal
No action required. The process may take upto three minutes.Update of channel programming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolvesubscription issues.Your satellite service is no longer available.Questions? Call
1-888-539-7474
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Audio System