To make sure that 911 Assist works correctly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatible cellphone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the time ofthe incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery power andbe located in the U.S., Canada or in aterritory in which 911 is the emergencynumber.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (the triggersfor 911 Assist). If a connected cell phonesustains damage or loses its connection toSYNC during a crash, SYNC will search forand try to connect to a previously paired cellphone; SYNC will then attempt to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call. Ifyou fail to cancel the call, SYNC attemptsto dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, and thenthe occupant(s) in your vehicle is able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately, because not all 911 systems arecapable of receiving this informationelectronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNC systemhas no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation of thefuel pump shut-off. Certain versions orupdates to 911 Assist may also be capable
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SYNC™ 3
Switching the Heated Exterior MirrorsOn and Off
Touch the button.
Switching the Heated Rear Window Onand Off
Touch the button to clear the rearwindow of thin ice and fog.
Switching the Heated Seats On and Off
Touch the button to cycle throughthe various heat settings and off.
Switching the Heated Steering WheelOn and Off
Touch the button.
Switching Maximum Air ConditioningOn and Off
Touch the button for maximumcooling.
Recirculated air flows through the instrumentpanel air vents, air conditioning turns on andthe blower motor adjusts to the highestspeed.
Switching Maximum Defrost On andOff
Touch the button for maximumdefrosting.
Air flows through the windshield air vents,and the blower motor adjusts to the highestspeed.
You can also use this setting to defog andclear the windshield of a thin covering of ice.
Note:To prevent window fogging, youcannot select recirculated air whenmaximum defrost is on.
Note:The heated rear window also turns onwhen you select maximum defrost.
Switching Recirculated Air On and Off
Touch the button to switchbetween outside air andrecirculated air.
The air currently in the passengercompartment recirculates. This may reducethe time needed to cool the interior, whenused with A/C, and reduce unwanted odorsfrom entering your vehicle.
Note:Recirculated air may turn off, orprevent you from switching on, in all air flowmodes except MAX A/C to reduce the riskof fogging. Recirculation may also turn onand off in various air distribution controlcombinations during hot weather to improvecooling efficiency.
Switching the Ventilated Seats On andOff
Touch the button to cycle throughthe various ventilated seat settingsand off.
Accessing Rear Climate Controls
Touch the button to accessadditional controls for the rearclimate system.
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SYNC™ 3E266189 E184884 E268558 E270447
Wi-Fi Issues
Possible solutionPossible causeIssue
Position the vehicle close to the hotspot withthe front of the vehicle facing the hotspotdirection and remove obstacles if possible.Other Wi-Fi, Bluetooth, microwave and cord-less phones may cause interference.
Weak signal probably due to distance fromthe hotspot, obstruction or high interference.Disconnecting after successful connection.
If the vehicle is equipped with heated wind-shield, try positioning the vehicle so that thewindshield is not facing the hotspot. If youhave metallic window tinting but not on thewindshield, position the vehicle to face thehotspot. If all windows are tinted, you canopen the windows in the direction of thehotspot if that is feasible.
There may be an obstruction between SYNC3 and the hotspot.Poor signal seen by Sync despite being neara hotspot.
Try to remove other obstructions that mayimpact signal quality such as opening thegarage door.
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SYNC™ 3
For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit ouronline store at:
Web Address (United States)
www.Accessories.Lincoln.com
Web Address (Canada)
www.LincolnCanada.com
Lincoln Accessories are available for yourvehicle through an authorized Lincoln dealer.Lincoln Motor Company will repair or replaceany properly authorized dealer-installedLincoln Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period, aswell as any component damaged by thedefective accessories.
Lincoln Motor Company will warrant yourLincoln Original Accessory through thewarranty that provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for details anda copy of the warranty.
Exterior Style
•Side-window deflectors*.
•Splash guards.
•Windshield sunshade.
Interior Style
•All-weather floor mats.
•Premium carpeted floor mats.
Lifestyle
•Ash cup (smoker's packages).
•Camping tent*.
•Cargo area protector.
•Cargo net.
•Cargo organizer.
•Luggage cover.
•Portable Bluetooth speakers*.
•Rear seat entertainment*.
•Recovery hook (towing eye).
•Roof racks and carriers*.
•Tablet cradle*.
•Trailer hitch.
•Trailer hitch accessories.
•Wireless charging pad*.
Peace of Mind
•Car cover*.
•First aid kit*.
•Remote start.
•Roadside assistance kit*.
•Vehicle security.
•Wheel locks.
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Accessories
Multi-Point Inspection
Steering and linkageExterior lamps operation
Tires (including spare) for wear and proper pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer2If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensive wayto perform a thorough inspection of yourvehicle. Your checklist gives you immediatefeedback on the overall condition of yourvehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owning yourvehicle and reduces environmental waste atthe same time.
This means you do not have to remember tochange the oil on a mileage-based schedule.Your vehicle lets you know when an oilchange is due by displaying a message inthe information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity of use.
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Scheduled Maintenance
A
A/CSee: Climate Control..........................................132
About This Manual............................................7ABSSee: Brakes...........................................................188
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................189
Accessories...................................................482Exterior Style.......................................................482Interior Style.........................................................482Lifestyle.................................................................482Peace of Mind.....................................................482
AccessoriesSee: Replacement Parts Recommendation.....14
ACCSee: Using Adaptive Cruise Control...............211
Active Park Assist........................................200Deactivating the Active Park AssistFeature.............................................................204Parallel Parking, Parallel Park OutAssist................................................................200Troubleshooting the System...........................205
Adjusting the Headlamps..........................300Horizontal Aim Adjustment...............................301Vertical Aim Adjustment...................................300
Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn...........................................................80Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn...........................................................80End of Travel Position...........................................81Memory Feature.....................................................81
Airbag Disposal...............................................54Air ConditioningSee: Climate Control..........................................132
Air FilterSee: Changing the Engine Air Filter..............302
AlarmSee: Anti-Theft Alarm...........................................78
All-Wheel Drive..............................................183Ambient Lighting.............................................94Adjusting the Brightness.....................................94Changing the Color..............................................94Switching Ambient Lighting Off........................94Switching Ambient Lighting On........................94
Anti-Theft Alarm..............................................78Arming the Alarm..................................................78Disarming the Alarm.............................................78
Appendices.....................................................519Apps.................................................................442.................................................................................442SiriusXM Traffic and Travel Link......................443
At a Glance........................................................18Audible Warnings and Indicators..............107Headlamps On Warning Chime.......................107Keyless Warning Alert........................................107Parking Brake On Warning Chime..................107
Audio Control..................................................82Seek, Next or Previous........................................82
Audio System................................................366General Information...........................................366
Audio Unit......................................................368Seek, Fast Forward and Reverse...................370Tune ......................................................................370Volume and Power.............................................370
Auto Hold........................................................192Using Auto Hold..................................................194
Autolamps.........................................................89Windshield Wiper Activated Headlamps........90
Automatic Climate Control..........................132A/C...........................................................................133Auto ........................................................................134Climate Controlled Seats...................................133Defrost....................................................................134Dual.........................................................................134Fan Speed Control..............................................133Heated Rear Window.........................................134Heated Seats........................................................133Left-hand Temperature Control.......................133MAX A/C................................................................133
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Index
Rear Window Wiper Blade...............................300
Checking MyKey System Status.................62MyKey Distance....................................................62Number of Admin Keys.......................................63Number of MyKeys...............................................63
Checking the Wiper Blades.......................299Child Restraint and SeatbeltMaintenance...................................................41Child Restraint Positioning............................31Child Safety......................................................20General Information.............................................20
Child Safety Locks..........................................32Left-Hand Side.......................................................33Right-Hand Side....................................................33
Cleaning Leather Seats................................311Cleaning Products.......................................305Materials...............................................................305
Cleaning the Engine....................................308Cleaning the Exterior..................................306Cleaning the Headlamps.................................306Exterior Chrome Parts.......................................307Exterior Plastic Parts..........................................307Stripes or Graphics.............................................307Underbody...........................................................307Under Hood.........................................................307
Cleaning the Instrument Panel andInstrument Cluster Lens.............................311
Cleaning the Interior...................................309Cleaning Black Label or PresidentialInterior..............................................................309
Cleaning the Wheels....................................312Cleaning the Windows and WiperBlades...........................................................308Clearing All MyKeys.......................................62Climate............................................................420Accessing Rear Climate Controls..................422Accessing the Climate Control Menu...........420Directing the Airflow..........................................420Rear Climate Control Lock Indicator.............423Setting the Blower Motor Speed.....................421Setting the Temperature....................................421Switching Auto Mode On and Off...................421Switching Dual Zone Mode On and Off........421Switching Maximum Air Conditioning On andOff......................................................................422Switching Maximum Defrost On andOff......................................................................422Switching Rear Auto Mode On and Off........423Switching Recirculated Air On and Off.........422Switching the Air Conditioning On andOff.......................................................................421Switching the Climate Controlled Seats Onand Off...............................................................421Switching the Climate Control On andOff.......................................................................421
Switching the Heated Exterior Mirrors On andOff......................................................................422Switching the Heated Rear Window On andOff......................................................................422Switching the Heated Seats On and Off......422Switching the Heated Steering Wheel On andOff......................................................................422Switching the Rear Climate Controlled SeatsOn and Off.......................................................423Switching the Rear Heated Seats On andOff......................................................................423Switching the Rear Ventilated Seats On andOff......................................................................423Switching the Ventilated Seats On andOff......................................................................422
Climate Control..............................................132Climate Controlled Seats.............................147Cooled Seats........................................................147
Coolant CheckSee: Engine Coolant Check............................292
Crash Sensors and Airbag Indicator..........53Creating a MyKey............................................61Programming or Changing ConfigurableSettings...............................................................62
Cross Traffic Alert.........................................228Blocked Sensors..................................................231Switching the System Off and On...................231System Errors.......................................................231
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Index
Why Maintain Your Vehicle at YourDealership?......................................................487
Getting Assistance Outside the U.S. andCanada.........................................................264Getting the Services You Need................260Away From Home..............................................260
Global Opening and Closing.......................96Closing the Windows...........................................96Opening the Windows.........................................96
H
Hazard Flashers...........................................255Headlamp AdjustingSee: Adjusting the Headlamps.......................300
Headlamp Exit Delay.....................................90Headlamp RemovalSee: Removing a Headlamp.............................301
HeadrestSee: Head Restraints..........................................138
Head Restraints.............................................138Adjusting the Head Restraint...........................139
Heated Exterior Mirrors...............................135Heated Rear Window...................................135Heated Seats..................................................145Front Seats............................................................145Rear Seats.............................................................146
Heated Steering Wheel.................................83
Heated Windshield.......................................135Windshield Wiper De-Icer.................................135
HeatingSee: Climate Control..........................................132
Hill Start Assist................................................191Switching the System On and Off...................192Using Hill Start Assist.........................................192
Hints on Controlling the InteriorClimate..........................................................134Defogging the Side Windows in ColdWeather.............................................................135General Hints........................................................134Quickly Cooling the Interior..............................135Quickly Heating the Interior.............................135Recommended Settings for Cooling..............135Recommended Settings for Heating..............135
Hints on Driving With Anti-LockBrakes...........................................................189Home Screen................................................394Hood LockSee: Opening and Closing the Hood............287
I
In California (U.S. Only)................................261Information Display Control.........................83Information Displays.....................................108General Information............................................108
Information Messages...................................113Active Park.............................................................113Adaptive Cruise Control.....................................114AdvanceTrac™........................................................115Airbag......................................................................115Alarm.......................................................................115All-Wheel Drive.....................................................116Automatic Engine Shutdown.............................116Auto Start-Stop......................................................117Battery and Charging System...........................118Blind Spot Information and Cross Traffic AlertSystem................................................................119Collision Warning System..................................119Doors and Locks.................................................120Driver Alert............................................................120Fuel..........................................................................121Hill Start Assist......................................................121Keys and Intelligent Access...............................121Lane Keeping System........................................122Maintenance.........................................................123MyKey.....................................................................124Park Aid..................................................................125Park Brake.............................................................125Power Steering....................................................126Remote Start.........................................................127Seats.......................................................................127Starting System ...................................................127Tire Pressure Monitoring System....................128
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Index