2019 LINCOLN MKC bluetooth

GENERAL INFORMATION
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Getting to Know Your System
The SYNC 3 system allows you to interactwith a variety of features using thetouchscreen and voice commands. Byintegrating with your Bluetooth-enabledphone, the touchscreen provides easyinteraction with audio, multimedia, climatecontrol, navigation, and your phone's SYNC3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you can simplytouch the item or option that you want toselect. The button changes color when youselect it.
The SYNC 3 layout allows you to quicklyselect the feature you wish to use.
377
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3

DescriptionItemCallout
This icon displays when 911 Assist is set to off and your phone is connected to SYNC.911 Assist OffK
This icon displays when a phone call is active.In-CallL
This icon displays to show an active Bluetooth connection.BluetoothM
Messages may also appear in the status barto provide you with notifications. You canselect the message to view the associatedfeature.
Feature Bar
FunctionsFeature Bar Item
Allows you to control the media playing in your vehicle. You cancontrol all audio features including AM, FM and satellite radio, CDs,and media streaming over a Bluetooth device or through a USBconnection.
Audio
Allows you to adjust the temperature, fan speed and airflow withinthe vehicle.Climate
Allows you to make calls, receive calls, and access the phonebookof your connected device.Phone
382
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3

Note:If your vehicle is not equipped withnavigation, compass appears in the displayinstead of navigation. If you press the rightarrow to go into the compass menu, you cansee the compass graphic. The compassdisplays the direction in which the vehicle istraveling, not true direction (for example, ifthe vehicle is traveling west, the middle ofthe compass graphic displays west; northdisplays to the left of west though its truedirection is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press and holdto end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a call orswitch between calls.
PHONE REJECT: Press to end a call or rejectan incoming call.
Note:On some models, SEEK NEXT may becombined with PHONE REJECT and SEEKPREVIOUS may be combined with PHONEACCEPT.
M: Touch the control repeatedly to switchbetween media sources (modes).
See Steering Wheel (page 80).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
•Power: Switch the audio system on andoff.
•VOL: Control the volume of playingaudio.
•Seek and Tune: Use as you normallywould in audio modes.
•Eject: Eject a CD from the audio system.
•SOURCE or MEDIA: Press repeatedly toadvance through available media modes.
•SOUND: Press to access the Soundmenu where you can adjust sound andother audio settings.
•1-6: Press and hold to store or press toselect an AM, FM or SIRIUS memorypreset. See Audio System (page 366).
387
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3

•DISP: Switch the display on or off. Youcan also touch the screen to switch thedisplay back on.
•Temperature, fan and climate controlbuttons: Control the temperature, fanspeed or settings of the climate controlsystem. See Climate Control (page 132).
911 Assist
WARNING: Unless the 911 Assistsetting is set on before a crash, the systemwill not dial for help which could delayresponse time, potentially increasing the riskof serious injury or death after a crash.
WARNING: Do not wait for 911 Assistto make an emergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed response timewhich could increase the risk of serious injuryor death after a crash. If you do not hear 911Assist within five seconds of the crash, thesystem or phone may be damaged ornon-functional.
WARNING: Always place your phonein a secure location in your vehicle so it doesnot become a projectile or get damaged ina crash. Failure to do so may cause seriousinjury to someone or damage the phonewhich could prevent 911 Assist from workingproperly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:The SYNC 911 Assist feature onlyoperates in the U.S., Canada or in a territoryin which 911 is the emergency number.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excluding kneeairbags and rear inflatable safety belts [ifequipped]) or activates the fuel pumpshut-off, your SYNC-equipped vehicle maybe able to contact emergency services bydialing 911 through a paired and connectedBluetooth-enabled phone. You can learnmore about the 911 Assist feature, by visiting:
Website
www.owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
For important information about airbagdeployment and the fuel pump shut-offplease see the Supplementary Restrains andRoadside Emergencies sections of yourowner manual.
To switch 911 Assist on and off please viewthe settings information. See Settings (page445).
388
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3

To make sure that 911 Assist works correctly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatible cellphone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the time ofthe incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery power andbe located in the U.S., Canada or in aterritory in which 911 is the emergencynumber.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (the triggersfor 911 Assist). If a connected cell phonesustains damage or loses its connection toSYNC during a crash, SYNC will search forand try to connect to a previously paired cellphone; SYNC will then attempt to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call. Ifyou fail to cancel the call, SYNC attemptsto dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, and thenthe occupant(s) in your vehicle is able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately, because not all 911 systems arecapable of receiving this informationelectronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNC systemhas no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation of thefuel pump shut-off. Certain versions orupdates to 911 Assist may also be capable
389
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3

Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts and recent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park assist are active.
Editing Wi-Fi settings.Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.Text Messages
Using the keyboard to enter a destination.Navigation
Adding or editing Navigation Favorites entries or Avoid Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latestsoftware and connected features.
•Access to customer support for anyquestions you may have.
•Maintain account permissions.
Visit the website to sign up and register.
Website
www.owner.lincoln.comwww.syncmyride.ca
391
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3

Audio Voice Commands
___ is a dynamic listing, meaning that foraudio voice commands it can be the name
of a Sirius channel or a channel number, aradio frequency number, or the name of anartist, album, song or a genre.
To control the media features, press the voice button and when prompted, say:
DescriptionVoice command
You can say the Sirius channel name or number such as "Sirius channel 16".1Sirius Channel ___
You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse".
Allows you to tune to a specific FM or AM frequency such as "FM 88.7" or "AM1580".AM ___
FM ___
Allows you to tune to a specific HD frequency such as “FM 88.7 HD 1”.1FM ___ HD ___
Allows you to listen to music on your Bluetooth connected device.Bluetooth Audio
Allows you to listen to music on your USB connected device.USB
For USB audio only, you can say the name of an artist, album, song or a genreto listen to that selection. Your system must finish indexing before this optionis available. For example, you could say "Play artist, The Beatles" or "Play song,Penny Lane".
Play Genre ___
Play Playlist ___
Play Artist ___
Play Album ___
Play Podcast ___
398
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3

DescriptionVoice command
Play Song ___
Play Audiobook ___
For USB audio only, you can say the name of an artist, album, or a genre tobrowse by that selection. Your system must finish indexing before this optionis available. For example you can say "Browse The Beatles" or "Browse folk".
Browse ___
1 This option may not be available in all markets or may require a subscription.
Climate Voice Commands
You can control the temperature of thevehicle using voice commands.
___ is a dynamic listing, meaning that forclimate voice commands it can be thedesired degrees for the temperature setting.
To adjust the temperature, say:
DescriptionVoice command
Adjust the temperature between 60–85°F (15.5–29.5°C).Set Temperature ___
Phone Voice Commands
Pairing a Phone
You can use voice commands to connectyour Bluetooth enabled phone to the system.
399
MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3