
Stay in Neutral mode
Stay in Neutral mode allows your vehicle tostay in neutral (N) when you exit the vehicle.Your vehicle must be stationary to enter thismode.
To enter Stay in Neutral mode:
1. Press the neutral (N) button on yourshifter assembly.
2. A message will appear in yourinformation display.
3. Press the neutral (N) button again toenter Stay in Neutral mode.
A message will appear in your informationdisplay screen when your vehicle hasentered Stay in Neutral mode.
Note:During this mode the N button willflash continuously and your instrumentcluster will display N as the selected gear.
Exiting Stay in Neutral mode
To disable Stay in Neutral mode selectanother gear. See the Putting the Vehiclein Gear for instructions on how to do this.
Entering a Carwash
Note:Always put your vehicle in Stay inNeutral mode when entering an automaticcar wash. Failure to do this could result invehicle damage not covered by warranty.
Drive (D)
The normal driving position for the best fueleconomy.
Sport (S)
Putting the vehicle in sport (S):
•Provides additional engine braking andextends lower gear operation to enhanceperformance for uphill climbs, hilly terrainor mountainous areas. This will increaseengine RPM during engine braking
•Provides additional lower gear operationthrough the automatic transmission shiftstrategy
•Provides gear selection more quickly andat higher engine speeds
SelectShift Automatic™ Transmission
Your SelectShift Automatic transmissiongives you the ability to change gearsmanually.
Paddle Shifters
With your vehicle in drive (D), the paddleshifters provide temporary manual control.They allow you the ability to shift gearsquickly, without taking your hands off thesteering wheel.
You can achieve extensive manual controlby pressing the sport (S) button.
•Pull the right paddle (+) to upshift.
•Pull the left paddle (–) to downshift.
Upshift to the recommended shift speedsaccording to the following chart:
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TransmissionE144821

Upshifts when accelerating (recommended for best fuel economy)
mph (km/h)Gear Upshift
ToFrom
15 mph (24 km/h)21
25 mph (40 km/h)32
40 mph (64 km/h)43
45 mph (72 km/h)54
50 mph (80 km/h)65
The instrument cluster will display yourcurrently selected gear.
The transmission will automatically upshift ifyour engine speed is too high or downshiftif your engine speed is too low.
Note:The system will stay in manual controluntil you make another shift button selection.For example, drive (D).
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TransmissionE155990

The brake system warning lamp will flash forapproximately 2 seconds then illuminate toconfirm that the electric parking brake hasbeen applied. See Instrument Cluster (page102).
Applying the electric parking brake
when the vehicle is moving
WARNING: Applying the electricparking brake while moving will result in useof the anti-lock braking system. Do not usethe electric parking brake system when thevehicle is moving unless the normal brakesystem is unable to stop the vehicle.
WARNING: With the exception ofemergency conditions (for example, thebrake pedal does not work or is blocked), donot apply the electric parking brake whilethe vehicle is moving. On bends, or poorroad surfaces or weather conditions,emergency braking can cause the vehicle toskid out of control or off the road.
If you apply the electric parking brake whenyour vehicle is moving, the brake systemwarning lamp will illuminate and a warningchime will sound. See Instrument Cluster(page 102).
If your vehicle speed is above 4 mph (6km/h), the braking force is applied as longas the switch is applied. Release or press theswitch or press the accelerator pedal to stopthe braking force.
Releasing the electric parking brake
You can release the electric parking brakeeither manually by pressing the bottom ofthe switch or automatically.
Manual release
WARNING: If the brake system warninglight remains illuminated or flashes after youhave released the parking brake, there couldbe a problem with you braking system. Havethe system checked by an authorized dealeras soon as possible.
You can manually release the electric parkingbrake by turning the ignition on, pressing thebrake pedal and then pressing the electricparking brake switch down.
When the electric parking brake is released,the brake system warning lamp will turn off.
Driving with a Trailer
Depending on the grade and the weight ofthe trailer, your vehicle and trailer may rollbackwards slightly when you start on a slope.To prevent this from happening, do thefollowing:
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BrakesE169086

Note:Auto Hold will remain on or offdepending upon the current setting whenyour vehicle is powered down.
When Auto Hold is off, your vehicle behavesthe same as a vehicle without Auto Hold.
There is an Auto Hold indicator lamp in theinstrument cluster that has two modes, activeand unavailable:
The Auto Hold (ACTIVE) indicatorlight illuminates in the informationdisplay when the system holdsyour vehicle stationary. When in active mode,press the brake pedal and the Auto Holdbutton to switch Auto Hold off.
The Auto Hold (UNAVAILABLE)indicator light illuminates in theinformation display when thesystem is on but unavailable to hold yourvehicle (for example, during Active ParkAssist, Stay in Neutral Mode, when youengage reverse gear or when you do notfasten your seatbelt or close the door).
Note:Make sure you switch off Auto Holdor use the Stay in Neutral mode before youenter a car wash. See AutomaticTransmission (page 177).
Using Auto Hold
1. Bring your vehicle to a stop by pressingthe brake pedal. After coming to a stop,the green Auto Hold (ACTIVE) indicatorlamp illuminates in the informationdisplay.
2.Release the brake pedal. The Auto Hold(ACTIVE) indicator light remainsilluminated in the information display andAuto Hold will hold your vehicle at a stop.
3. When you press the accelerator pedal,Auto Hold releases the brakes and youwill be able to drive off. Once you driveoff, the green Auto Hold (ACTIVE)indicator no longer illuminates in theinformation display.
Note:The Stop/Start system (if equipped)may stop the engine when you press thebrake pedal. If this occurs, it will restart onceyou press the accelerator pedal. Auto Holdstill holds your vehicle at a standstill with theengine off.
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BrakesE197933 E197934

WARNING: Adaptive cruise controlonly warns of vehicles detected by the radarsensor. In some cases there may be nowarning or a delayed warning. You shouldalways apply the brakes when necessary.Failure to do so may result in a crash, seriousinjury or death.
Note:When you are following a vehicle andyou switch on a direction indicator, adaptivecruise control may provide a small temporaryacceleration to help you pass.
Note:The brakes may emit noise whenapplied by the system.
When a vehicle ahead of you enters thesame lane or a slower vehicle is ahead in thesame lane, the vehicle speed adjusts tomaintain a preset gap distance. A vehiclegraphic illuminates in the instrument cluster.
Your vehicle maintains a consistent gap fromthe vehicle ahead until:
•The vehicle in front of you accelerates toa speed above the set speed.
•The vehicle in front of you moves out ofthe lane you are in.
•Your vehicle speed falls below 12 mph(20 km/h).
•You set a new gap distance.
The system applies the brakes to slow yourvehicle to maintain a safe gap distance fromthe vehicle in front. The system only applieslimited braking. You can override the systemby applying the brakes.
If the system determines that its maximumbraking level is not sufficient, an audiblewarning sounds when the system continuesto brake. A red warning bar displays on thewindshield and you must take immediateaction.
Setting the Gap Distance
Note:The gap setting is time dependent andtherefore the distance adjusts with yourvehicle speed.
Note:It is your responsibility to select a gapappropriate to the driving conditions.
You can decrease or increase the distancebetween your vehicle and the vehicle in frontby pressing the gap control.
Gap decrease.A
Gap increase.B
The selected gap appears in the informationdisplay as shown by the bars in the image.
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Cruise ControlE195439
A
B E164805

From the main menu scroll to:
Action and descriptionMessage
Press the right arrow button,then from this menu scroll tothe following message.
Settings
Press the right arrow button,then from this menu scroll tothe following message.
Vehicle
Press the right arrow button,then from this menu scroll tothe following message.
Oil Life
Press and hold the OK buttonuntil the instrument clusterdisplays the followingmessage.
Hold OK toReset
Reset Successful
When the oil change indicatorresets the instrument clusterdisplays 100%.
Remaining Life
{00}%
Action and descriptionMessage
If the instrument clusterdisplays one of the followingmessages, repeat theprocess.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK
Checking the Engine Coolant
WARNING: Do not add engine coolantwhen the engine is hot. Steam and scaldingliquids released from a hot cooling systemcan burn you badly. Also, you can be burnedif you spill coolant on hot engine parts.
WARNING: Do not put engine coolantin the windshield washer fluid container. Ifsprayed on the windshield, engine coolantcould make it difficult to see through thewindshield.
WARNING: To reduce the risk ofpersonal injury, make sure the engine is coolbefore unscrewing the coolant pressure reliefcap. The cooling system is under pressure;steam and hot liquid can come out forcefullywhen the cap is loosened slightly.
WARNING: Do not add coolant furtherthan the MAX mark.
Note:Automotive fluids are notinterchangeable. Do not use engine coolantor windshield washer fluid outside of itsspecified function and vehicle location.
Note:Do not use stop leak pellets, coolingsystem sealants, or additives as they cancause damage to the engine cooling orheating systems. This damage would not becovered under your vehicle’s warranty.
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Maintenance

CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemicalsolvents or strong detergents when cleaningthe steering wheel or instrument panel toavoid contamination of the airbag system.
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces. See Cleaning Leather Seats (page311).
Clean the instrument panel and cluster lenswith a clean, damp and soft cloth, then usea clean, dry and soft cloth to dry these areas.
•Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you from undesirablewindshield reflection.
•Do not use any household cleaningproducts or glass cleaners as these maydamage the finish of the instrumentpanel, interior trim and cluster lens.
•Wash or wipe your hands clean if youhave been in contact with certainproducts such as insect repellent andsuntan lotion to avoid possible damageto the interior painted surfaces.
•Do not allow air fresheners and handsanitizers to spill onto interior surfaces.If a spill occurs, wipe off immediately.Your warranty may not cover thesedamages.
If a staining liquid like coffee or juice hasbeen spilled on the instrument panel or oninterior trim surfaces:
1.Wipe up spilled liquid using a clean, softcloth as quickly as possible.
2. Use Motorcraft Premium Leather andVinyl Cleaner or a commercially availableleather cleaning product for automotiveinteriors. Test any cleaner or stainremover on an inconspicuous area.
3. Alternatively, wipe the surface with aclean, soft cloth and a mild soap andwater solution. Dry the area with a clean,soft cloth.
4.If necessary, apply more soap and watersolution or cleaning product to a clean,soft cloth and press it onto the soiledarea. Allow this to set at roomtemperature for 30 minutes.
5. Remove the soaked cloth, then with aclean, damp cloth, use a rubbing motionfor 60 seconds on the soiled area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
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Vehicle Care

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restorefunctionality and will not erase any information previously stored in the system (such as paired devices, phonebook, call history, textmessages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holding the RadioPower button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system reset to complete. You may thenresume using the SYNC 3 system.
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SYNC™ 3