2019 LINCOLN MKC audio

Potential station issues
ActionCauseIssues
No action required. This is a broadcast issue.This is poor time alignment by the radiobroadcaster.Echo, stutter, skip or repeat in audio.Increase or decrease in audio volume.
No action required. The reception issue mayclear up as you continue to drive.The radio is shifting between analog anddigital audio.Sound fading or blending in and out.
No action required. This is normal behavior. Wait until the audio is available.The digital multicast is not available until theHD Radio broadcast is decoded. Oncedecoded, the audio is available.
There is an audio mute delay when selectingHD2 or HD3, multicast preset or Direct Tune.
No action required. The station is not avail-able in your current location.The previously stored multicast preset ordirect tune is not available in your currentreception area.
Cannot access HD2 or HD3 multicast channelwhen recalling a preset or from a direct tune.
Fill out the station issue form at website listed
below.*Data service issue by the radio broadcaster.Text information does not match currentlyplaying audio.
Fill out the station issue form at website listed
below.*Data service issue by the radio broadcaster.There is no text information shown forcurrently selected frequency.
*http://hdradio.com/stations/feedback
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Audio System

HD Radio Technology manufactured underlicense from iBiquity Digital Corporation andforeign patents. HD Radio and the HD andHD Radio logos are proprietary trademarksof DTS Ford Motor Company and DTS arenot responsible for the content sent usingHD Radio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
SATELLITE RADIO
SiriusXM® Satellite Radio broadcasts avariety of music, news, sports, weather, trafficand entertainment satellite radio channels.For more information and a complete list ofSiriusXM satellite radio channels, visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or call SiriusXMat 1-888-539-7474.
Note:This receiver includes the eCosreal-time operating system. eCos ispublished under the eCos License.
Satellite Radio Reception Factors
Potential satellite radio reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage andother material as far away from the antenna as possible.Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage andthunderstorms can interfere with your reception.Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one andthe audio system may mute.Station overload
Your display may show ACQUIRING . . . to indicate the interference and the audio system may mute.Satellite radio signal interfer-ence
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Audio System

SiriusXM Satellite Radio Service
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Ford Motor Company shall not beresponsible for any such programmingchanges.
SiriusXM satellite radio is asubscription-based satellite radio service thatbroadcasts a variety of music, sports, news,weather, traffic and entertainmentprogramming. Your factory-installed SiriusXMsatellite radio system includes hardware anda limited subscription term, which begins onthe date of sale or lease of your vehicle. Seean authorized dealer for availability.
For more information on extendedsubscription terms (a service fee is required),the online media player and a complete listof SiriusXM satellite radio channels, andother features, please visit www.siriusxm.comin the United States, www.siriusxm.ca inCanada, or call SiriusXM at 1-888-539-7474.
Satellite Radio Electronic SerialNumber (ESN)
You need your ESN to activate, modify ortrack your satellite radio account. When insatellite radio mode, tune to channel 0.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Audio SystemE208625

Troubleshooting
ActionConditionMessage
No action required. This message shoulddisappear shortly.Radio requires more than two seconds toproduce audio for the selected channel.Acquiring…
If this message does not clear shortly, or withan ignition key cycle, your receiver may havea fault. See an authorized dealer for service.
There is an internal module or system failurepresent.Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose anotherpreset.The channel is no longer available.Invalid Channel
Contact SiriusXM at 1-888-539-7474 tosubscribe to the channel, or tune to anotherchannel.
Your subscription does not include thischannel.Unsubscribed Channel
The signal is blocked. When you move into anopen area, the signal should return.The signal is lost from the SiriusXM satelliteor SiriusXM tower to your vehicle antenna.No Signal
No action required. The process may take upto three minutes.Update of channel programming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolvesubscription issues.Your satellite service is no longer available.Questions? Call
1-888-539-7474
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Audio System

ActionConditionMessage
Use the channel guide to turn off the Lock orSkip function on that station.All the channels in the selected category areeither skipped or locked.None found
Check Channel Guide
No action required.SiriusXM has updated the channels availablefor your vehicle.Subscription Updated
USB PORT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices (if supported).
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
Audio SystemE205592

GENERAL INFORMATION
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Getting to Know Your System
The SYNC 3 system allows you to interactwith a variety of features using thetouchscreen and voice commands. Byintegrating with your Bluetooth-enabledphone, the touchscreen provides easyinteraction with audio, multimedia, climatecontrol, navigation, and your phone's SYNC3 compatible apps.
Using the Touchscreen
To operate the touchscreen, you can simplytouch the item or option that you want toselect. The button changes color when youselect it.
The SYNC 3 layout allows you to quicklyselect the feature you wish to use.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3

Action and DescriptionMenu ItemItem
This bar displays icons and messages pertaining to current system activities including climatesettings, voice commands and phone functions such as text messages.Status BarA
This button is available on the main screens. Pressing it takes you to the home screen view.HomeB
This shows the current time. You can set the clock manually or have it controlled by the vehicle'sGPS location. See Settings (page 445).ClockC
This displays the current outside temperature.Outside TemperatureD
You can touch any of the buttons on this bar to select a feature.Feature BarE
The touchscreen allows you quick access toall of your comfort, navigation,communication and entertainment options.Using the status and feature bar you canquickly select the feature you want to use.
Note:Your system is equipped with a featurethat allows you to access and control audiofeatures for 10 minutes after you switch theignition off (and no doors open).
The Status Bar
Additional icons also display in the status bardepending on market, vehicle options andcurrent operation. If a feature is not active,the icon does not display. Certain icons maymove to the left or right depending on whatoptions are active.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3

DescriptionItemCallout
This shows the temperature the driver selects through the climate control system.Driver TemperatureA
When you activate the heated steering wheel option on the touch screen, this icondisplays. It only displays when there is not a physical button for the heated steeringwheel.
Heated steering wheelB
(If equipped)
When the passenger's temperature has been adjusted and is no longer linked to thedriver's temperature, it displays here. If Dual is turned off and the temperatures arelinked, the passenger's temperature does not display.
Passenger TemperatureC
This icon displays when your phone's microphone is muted. A caller cannot hear you.Microphone MuteD
This icon displays when the audio system is muted.MuteE
This icon appears when SYNC 3 receives a software update. Pressing the icon showsmore details about the new software.DownloadF
This icon appears if a Wi-Fi network is connected.Wi-FiG
An available Wi-Fi network is within range.Wi-Fi in RangeH
This icon displays the phone signal strength and the roaming signal strength.Signal StrengthI
This icon displays when you receive a text message on your phone.Text MessageJ
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MKC (TME) Canada/United States of America, enUSA, Edition date: 201802, Second-Printing
SYNC™ 3